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K11 ARTUS

Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui, Hong Kong China
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Traveller (1800)
Room & Suite (268)
Videos (2)
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#18 of 605 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
Located at Victoria Dockside, the new art and design district by the Tsim Sha Shui waterfront, K11 ARTUS is Asia’s first “Artisanal Home” with comprehensive hotel services and an inspiring environment for cultural discovery and intellectual exchanges. Aimed at cultural creatives and worldly travelers, K11 ARTUS is also the first luxury residence with a social mission, donating 1% of room revenue to conserve and rejuvenate fast-disappearing Chinese craftsmanship through its collaboration with the K11 Craft & Guild Foundation.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Wifi
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Highchairs available
Strollers
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Banquet room
Photo copier / fax In business centre
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun deck
Sun umbrellas
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Walk-in shower
Bathrobes
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Bay View
Charming
Languages Spoken
English, Chinese
Hotel links
Special Price:Book 30 days in advance to enjoy 11% off

Location

Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui, Hong Kong China
Name/address in local language
K11 ARTUS
1,278Review9Q+A84Room tips
Traveller rating
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Popular mentions
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Excursion06281085117 wrote a review Jul 2023
1 contribution3 helpful votes
The service is attentive and considerate. Hotel cleanliness and cleanliness. The breakfast was delicious and the children were very satisfied. The hotel'view is amazing! The hotel is a precious artwork!
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 25 Jul 2023
Dear Excursion06281085117, Thank you for your lovely review. It is our pleasure to know that you had a wonderful getaway with family at ARTUS, and thank you for your recognition of our dedicated Artisans. We look forward to seeing you again soon. Best regards, K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Queenie2341 wrote a review Jul 2023
Hong Kong, China1 contribution
Overall vibe was good. Room was clean and the view was spectacular. But seems that i was arranged on the busiest floor, (the lift transferring floor??) with kids yelling all day at the corridor. The water pressure of bathroom was so insufficient. Plus, the room service hotline was occationally unavailable, failed to contact for an hour since 10pm.
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Review collected in partnership with this hotel
Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronald Hang, Revenue Management at K11 ARTUS
Responded 25 Jul 2023
Dear Queenie2341, Thank you very much for your review. Our Resident Relations team has connected with you to address your feedback for immediate evaluation and improvement. We look forward to welcoming you back soon this August. Best regards, K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PMF wrote a review Jul 2023
1 contribution6 helpful votes
We are just wrapping up a one-month stay in Hong Kong, and had a wonderful experience here. No surprise that the facilites were first-class, with spacious, comfortable rooms and great views, but the staff made the experience really special. From the sales team who helped us with last-minute reservations, to the on-site team who took care of our daily needs, we always had first-class support. Being new to Hong Kong, we could rely on the staff for always-helpful advice and support, so every day here has been a pleasure.
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
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Response from Cecilia Lo, General Manager at K11 ARTUS
Responded 18 Jul 2023
Dear PMF Thank you for spending time to share your compliments for our team. Nothing makes us happier than to know that our residents have truly enjoyed their stay. It was our pleasure and honour to welcome well-travelled residents like yourself, and we are looking forward to welcoming you and your family back soon. Cecilia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sydney wrote a review Jul 2023
2 contributions6 helpful votes
Wonderful experience with very friendly staff and professional services! Room and views are gorgeous! Never feel enough to go to live there! Love the smell in their lobbies! Would definitely revisit!
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
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Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 5 Jul 2023
Dear Sydney, Thank you for your review. It brings us immense joy to hear that you enjoyed the experiences at ARTUS, particularly the room view, the scent of lobbies, and the hospitality from our friendly Artisans. Until we meet again, we wish you all the best and safe travels. Warm regards, K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dreamer45353317806 wrote a review Jun 2023
1 contribution2 helpful votes
The room is spacious with great harbour view. The kitchenette is fully equipped and the hotel is conveniently to supermarkets. The sound proof may be an issue for some sensitive people like myself (can slightly hear the sound from corridor and the megaphone making announcements of dragon boat races). In general, it’s a very relaxing stay.
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Date of stay: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 25 Jun 2023
Dear Dreamer45353317806, Thank you very much for your review. It is our pleasure to know that you had a relaxing stay at K11 ARTUS, and enjoyed the harbour view from the room, the fully equipped kitchenette, and our convenient location. We look forward to seeing you again soon. Best regards, K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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L&G wrote a review Jun 2023
Hong Kong, China159 contributions73 helpful votes
+1
Sleep by the sea. You would be surprised by the sunset and sunrise when you are lying on your bed. Magnificent Victoria Harbour view. No lounge. Good view of The commune, food is not bad. One bedroom suite with kids. I prefer studio room with bathtub facing to the sea instead.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 6 Jun 2023
Dear LnGMom, Thank you for your wonderful review. It is a pleasure to know that you enjoyed the serenity, and had a great time with your kids. We look forward to seeing you all again soon. Best regards, K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Traveler S wrote a review Jun 2023
1 contribution
The service provided by Mr. Nicky Cheung was exceptional. He was detail minded and attentive when checkin. Another impressive staff was Ms Katy Wong, she was so nice at G/F when we passed by to ask questions. The AMICI(?) service was responsive too. Apart from the slightly high price, we enjoyed the stay a lot!
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 6 Jun 2023
Dear Traveler S, Thank you for your review. We are pleased to know that you enjoyed the experience at ARTUS and were impressed by the hospitality of our dedicated Artisans, especially Nicky, Katy and AMICI team. We look forward to welcoming you home again soon! K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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pandapandahoying wrote a review Jun 2023
Macau, China1 contribution1 helpful vote
The dedicated service team provided us with personalised service that wowed us a lot. Upon arrival, everyone standing at the west lobby greeted us in a truly friendly manner and assisted with our luggage proactively. The team arranged a suite right in the middle of the property and on the highest floor so that we could overlook the the best view. In view of our special DAY, artus team also prepared some amenities in the room in advance, like balloons and card. It impressed me a lot. The team also escorted us to the room and professionally showed us around like a host! All did a great job! The best spot for the locals to celebrate their special days! Thank you ARTUS team and specially credit to Nicky from the team!
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Review collected in partnership with this hotel
Date of stay: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 3 Jun 2023
Dear pandapandahoying, Thank you for your lovely review. Nothing is more joyous than knowing that you enjoyed your day at ARTUS, especially with the hospitality from Nicky and the team. We look forward to seeing you again soon. Best regards, K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Krystan Tsang wrote a review May 2023
Hong Kong, China14 contributions25 helpful votes
+1
Entering through the gate, you can already smell a pleasant scent. I think the theme of the design should be the forest? because you'll hear some birds chirping. The more annoying part is to keep switching the elevator but this should not affect the main experience because the whole ambience is very comfortable, one suggestion is must book their sea view room as there is only a difference of $2000 between the sea view and the city view and the sea view was just super amazing 🥹 If you take MTR, the nearest exit would be Exit E 🙌🏻 don’t forget to shop in K11 MUSEA.
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 30 May 2023
Dear Willy Tsang, Thank you for taking the time to share your K11 ARTUS journey. We are thrilled that you enjoyed the tranquility and ambiance here. We look forward to welcoming you back home soon. Best regards, K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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leungcaroline wrote a review May 2023
1 contribution1 helpful vote
Celebrating a 3 year old birthday require somewhere with an equipoise kitchen, and easy access to all facilities including a supermarket right beneath. K11 artus has prepared all children friendly amenities from an extra small bath tub to tooth brush set to a cot to helium balloon. Making the baby boss really happy. Thank you team
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Review collected in partnership with this hotel
Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 29 May 2023
Dear leungcaroline, Thank you for the lovely review. We are glad that you have chosen us to celebrate the birthday of your little one. It is a joy to know that you all enjoyed the convenience here and the arrangements we made. Hope to see you all again soon. Warmest regards, K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Hong Kong area.
PRICE RANGE
HK$4,041 - HK$5,317 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Tsim Sha Tsui
NUMBER OF ROOMS
106
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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K11 ARTUS - Prices & Hotel Reviews (Hong Kong, China)