Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located at Victoria Dockside, the new art and design district by the Tsim Sha Shui waterfront, K11 ARTUS is Asia’s first “Artisanal Home” with comprehensive hotel services and an inspiring environment for cultural discovery and intellectual exchanges. Aimed at cultural creatives and worldly travelers, K11 ARTUS is also the first luxury residence with a social mission, donating 1% of room revenue to conserve and rejuvenate fast-disappearing Chinese craftsmanship through its collaboration with the K11 Craft & Guild Foundation.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
K11 ARTUS is celebrated for its immaculate cleanliness and top-notch service, with staff who go the extra mile to create an unforgettable experience. The hotel's artistic elegance and luxurious comforts, coupled with stunning views, contribute to a serene atmosphere.
Situated conveniently for exploring local attractions, the hotel offers spacious, modern rooms with impressive amenities, though some may find the pricing on the higher side.
Location
Convenient
Atmosphere
Sophisticated
Rooms
Well-designed
Value
Expensive
Cleanliness
Spotless
Service
Professional
Amenities
Well-appointed
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
There are many harbour facing hotels in Hong Kong with incredible views but what makes K11 Artus unique is the ability and freedom to step outside onto a balcony to enjoy the incredible setting in the open air. Sitting outside, perched on one of the world's great harbours, with a cup of tea in the morning or a glass of wine in the evening, watching the ferries and boats travel across the water, is wonderfully peaceful and stimulating at the same time. What a luxury! Aside from that, the room interiors are fabulous, the public areas are elevated by a curated art collection, and the team are highly professional, warm and always smiling. k11 Artus is hard to beat!
Read more
Review collected in partnership with this hotel
Date of stay: February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 2 weeks ago
Dear Louise H, Thank you for your wonderful review. We are thrilled to know that you had a wonderful stay at our home, especially with the interiors and tranquility here. Thank you for your recognition of our Artisans. We look forward to seeing you again soon in the future. Warmest regards, K11 ARTUS Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A very nice service apartment, feel like home as always. It’s my 4th or 5th stay in ARTUS. The staff is always helpful and professional.
My first time to stay in a 2 bedroom harbour suite, the big balcony surprised me, each room with its own toilet and bathtub/shower area. Excellent for friends and families.
Like the big fridge and freezer too!
Read more
Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 20 Aug 2022
Dear FlorenceL1848, Thank you for your loyalty and continuous support to K11 ARTUS. We are thrilled to know that you liked the spacious balcony with unobstructed harbour view. Enlivening an Artisanal Home experience has always been our endeavour. We hope to have the pleasure of welcoming you back again soon. Warm regards, Patricia Chan Duty Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
To celebrate her birthday, IG saw a restaurant reference, and tried to scare her brunch at the book restaurant. Since the birthday is celebrated, contact the staff in advance via WhatsApp, the staff are very good to arrange for receiving cake throughout. On that day, I ate a crab powder, a potato portion of famous food, the food quality was very high, and I was very satisfied with the food. As for the environment, it is more irrefutable to live with unbeatable sea views, and can be photographed indefinitely. The restaurant is best to serve very friendly, continuously cooperate with the celebration arrangements, especially thank you to Stephen, her kind and enthusiastic attitude of service made my birthday meal very satisfying!
Read more
Automatically translated
Date of stay: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our recent stay at K11 Artus was remarkable from start to finish. Upon arrival, Jim welcomed us warmly at check-in and gave a thorough introduction to our room, which offered a breathtaking view of Victoria Harbour—perfect for both of us to unwind and enjoy the iconic cityscape.
Exploring the co-living space on the 10th floor and joining the artist tour showcased K11 Artus as a truly cutting-edge hotel, where luxury and artistic immersion go hand in hand. These curated spaces and experiences make it a standout, setting new standards in innovative hospitality.
The service was exceptional, with Jimmy assisting us through a smooth check-out process that ended our stay on a high note. With its blend of art, luxury, and thoughtful hospitality, K11 Artus provides an unparalleled experience in Hong Kong. We look forward to returning!
We also would like to thank the reservation team for responding to some of our questions before the trip too.
Your team is a star!
Read more
Date of stay: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 15 Nov 2024
Dear Kristy Cheung, Thank you very much for your wonderful review. It is our pleasure to know that you had a memorable stay at ARTUS. Thank you for your appreciation of our Artisans, especially Jim, Jimmy and the Reservations team. We all look forward to seeing you again very soon. Warmest regards, K11 ARTUS Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My first trip to Hong Kong, There are several hotels but I chose K11 artus was the best.
For our family, hotel choices are very important on Trips. Because you have to get rid of the trouble on Trips, and you have to relax when moving elsewhere.
The part I'm really grateful for is meeting the best hotel crew.
Room manager인 Mr. Oscar was very grateful for considering our family's top preference when it comes to room choices. Even when the sun was hot outside, we borrowed an umbrella, detailed information about the nearby restaurants and tourist attractions, and the hospitality that warmed up until the last day of the check-out.
I'm really grateful to Katie for telling me what it takes to do whatever it takes, and for giving her a lot of attention as if it were a real family stay.
If my friends and family are going to Hong Kong my Recommendation is unconditional K11 artus! Great harbour views and good location, and high floors, the best of all was unconditional family-like service! I'm so grateful you won't forget my name, Mr. Thank you Oscar again!
Read more
Automatically translated
Date of stay: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked Grand Harbour One Plus with bedroom, study room, kitchen and balcony facing fantastic Victoria Harbour seaview to celebrate family birthday. It was an excellent stay for my parents and we love it so much. The room was decorated with birthday balloons, colour pencils for drawings and birthday cake! Very comfortable place to stay though it’s a typhoon 8 in Hong Kong hoisted after 6 pm. Staff are very helpful and nice including receptionist, hotel staff and technican. Breakfast was good. We would highly recommend it to anyone who like to stay in a hotel service apartment. There is a big shopping mall (K11 Musée) with many restaurants and shops with easy access from K11 Artus above MTR station.
Read more
Review collected in partnership with this hotel
Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 31 Aug 2022
Dear dianawychan2022, Thank you very much for your amazing 5-star review. We are happy to know that you have spent a wonderful time with your family in enjoying the unobstructed harbour view inside your residence. Your appreciation gave our teams much motivation to continue our strive to creating a welcoming Artisanal experience to all guests. Thank you for your patronage and we look forward to bring you many more memorable experience in the future. Warm regards, Patricia Chan Duty Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room is very comfortable. The facilities in the room are very thoughtful. You can cook and wash and dry clothes. When you arrive at the check-in lobby, they will ask if you want water, which is really heartwarming. The butler service is very good and meticulous. Tony received me when I checked in. He was very nice. He completely solved my problem. He was very friendly. He introduced me to the facilities in the room. Tony also told me about the music party of the K11 shopping mall. You can see the scenery of Victoria Harbour when you go out of the commercial building downstairs. It was a very good stay. I highly recommend the residence for family travel. I will stay here again next time.
Read more
Date of stay: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is very good and I am very satisfied with it. I especially like the fragrance and lobby. Tony who helped us check in was very considerate and professional. I especially want to praise him. I will choose this hotel again next time I come to HK. Many parts with views are hidden quietly, which gives people a lot of surprises. It feels low-key and quiet. In addition, the lobby has a long and narrow viewing platform with many comfortable lounge chairs. It is especially suitable for sunbathing in the warm winter atmosphere. There are many wooden sculptures and artworks of various materials quietly placed inside. The service staff are also very quiet, and no one interferes too much. ( ´◔‸◔`)Okay, I won’t say more. Here are the pictures.
Read more
Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A friend introduced me to Li's breakfast, and I fell in love with this place after that.
The environment here is quiet, and the sitting position is very comfortable no matter whether it’s sunny or cloudy. You can have breakfast while facing the incomparable sea view, which is refreshing and chilling.
The coffee is delicious and there are different styles of latte art. Chinese breakfast has a lot of wild food, including porridge, carrot cake, fried noodles, spring rolls, and fruits. Healthy breakfast style - the salmon is super delicious, the salad and avocado puree are so fresh. We hope that brunch and afternoon tea will be launched in multiple D styles.
Special thanks to CAT. Li always warmly welcomes me, has a friendly smile and is very professional. We will introduce the special features of different styles so that we can choose our favorite breakfast.
Also, thank you to Frankie for being such a nice host, being such a nice person, and being so friendly. He also took a lot of photos, hoping to help me get a beautiful photo as a souvenir.
The other restaurant staff are all very polite, courteous and nice. We will try our best to meet the needs of the guests and feel the sincerity of the channel. I feel that the service level of the entire restaurant is high. Because everyone has stayed at K11 Artus, You will feel that the quality and style of the waiters at K11 Artus are the same. Will continue to help.
Read more
Date of stay: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thank you K11 Artus for giving me such a gorgeous and unforgettable stay to celebrate my boyfriend’s birthday. The room was spacious, clean and well-equipped that made my stay as comfy as if at home. I would especially express my sincere gratitude to Lavina who greeted us passionately and introduced us to the room and hotel facility. I would also like to thanks Christie and Crystal for the birthday preparation in advance that surprised us and made the celebration a unique one. Thank you K11 Artus team for the hard work and I would highly recommend this hotel for my friends.
Read more
Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 22 Dec 2022
Dear tiffanynty, Thank you for staying with us for this special occasion. It is our pleasure that you find the experience pleasant and unforgettable. We are grateful for your recognition of our Artisans including Lavina, Christie and Crystal. Wish you a joyous holiday season. We look forward to welcoming you back very soon. Warmest regards, K11 ARTUS Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
You could go to K11 Artus by taxi, around HKD$230 to HKD$280. If you have luggage. It’s a easy way.
Or you could go to Kowloon Station by AirPort Express, then get on taxi to K11 Artus.
Dear Alvin,
Thank you for your question.
We provide dine in service (Breakfast, Lunch, Afternoon tea and light dinner with cocktails) at The Commune, on 10/F at K11 ARTUS.
For wider variety of food selection, you can place food delivery order from restaurants at K11 MUSEA through our in room television system.
Of course, you can also make use of the kitchenette inside your unit and try out your cooking skills.
For further assistance, please contact our team directly.
Best regards
K11 ARTUS team
Thank you for your question. While K11 ARTUS and Rosewood are both located within Victoria Dockside, the two are different brands catering to different needs. All of the units at K11 ARTUS feature balcony, open kitchenette, oven, all-in-one washing machine and walk-in closet.
Absolutely. Our ARTUS AMICI are happy to assist on your breakfast ordering. Our breakfast serving time is from 6:30am to 10:30am daily. Thank you very much for your enquiry.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.