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K11 ARTUS

Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui, Hong Kong China
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Traveller (1778)
Room & Suite (301)
Videos (2)
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Hotel direct offer!Book 30 days in advance to enjoy 11% off
HK$4,838
HK$4,428
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#16 of 603 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
Located at Victoria Dockside, the new art and design district by the Tsim Sha Shui waterfront, K11 ARTUS is Asia’s first “Artisanal Home” with comprehensive hotel services and an inspiring environment for cultural discovery and intellectual exchanges. Aimed at cultural creatives and worldly travelers, K11 ARTUS is also the first luxury residence with a social mission, donating 1% of room revenue to conserve and rejuvenate fast-disappearing Chinese craftsmanship through its collaboration with the K11 Craft & Guild Foundation.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Wifi
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Highchairs available
Strollers
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Banquet room
Photo copier / fax In business centre
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun deck
Sun umbrellas
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Walk-in shower
Bathrobes
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Charming
Languages Spoken
English, Chinese
Hotel links
Special Price:Book 30 days in advance to enjoy 11% off

Location

Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui, Hong Kong China
Name/address in local language
K11 ARTUS
1264Reviews9Q+A84Room tips
Traveller rating
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Denmayer wrote a review Nov 2023
Manila, Philippines213 contributions141 helpful votes
Breakfast is not satisfactory. No room service and rooms are pricey. If your not particular about harbor view i suggest booking other hotels with room service and full breakfast menu. Its connected to the mall which offers a lot of choices
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 9 Nov 2023
Dear Denmayer, Thank you for your review, we are glad that you enjoyed the stay especially with the harbour view and location. We look forward to seeing you next time. K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Simon L wrote a review Nov 2023
4 contributions5 helpful votes
After staying at K11 Artus for 4 days, we left for Taipei for 3 days before returning to K11 Artus for 4 more days. After staying in many hotels in the past, Artus to us is the best hotel ever. The location is magical. The suites are clean and extremely well equipped. The swimming pool is amazing. Our return to Artus was greeted by Katy Wong, the resident relation manager. She was so helpful, cheerful and efficient. Our left luggage was already in our room when we arrived. Thank you so much for the upgrade to such a beautiful suite as well. It means a lot to us. We look forward to returning soon. Dr Simon and Ros Lam (room 805).
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Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 9 Nov 2023
Dear Simon L, Thank you so much for your review and compliment towards Katy. Our entire team are excited that ARTUS has become your favorite in Hong Kong. Stay well, and we look forward to welcoming you home soon! K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ps626 wrote a review Oct 2023
7 contributions15 helpful votes
This is THE RESIDENCE where you can lay back, relax, escape from the reality and recharge yourself. The spacious balcony, the mesmerizing Victoria Harbour, the artistic ambience, the spotless room and warm and welcoming staff set a high benchmark for other hotels in Hong Kong!
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Date of stay: September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 9 Nov 2023
Dear 626PuiSze, Thank you so much for your review. We are delighted that you enjoyed the tranquility at ARTUS during your stay. We look forward to seeing you again soon. K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nirv838 wrote a review Oct 2023
1 contribution2 helpful votes
Excellent modern rooms with great client service, highly recommend. Whole family of young and old enjoyed the stay, will definitely stay again while in Hong Kong. Was even offered the hotel car by the supervisor, Aidan Wu, to send my family to the Kowloon Station when we had difficulties getting a taxi to fit the family, to cap off an excellent experience we had at K11 Artus.
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Review collected in partnership with this hotel
Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 28 Oct 2023
Dear Nirv838, Thank you for your lovely review. How wonderful it is to learn that you and your family had an excellent journey at K11 ARTUS, and we are grateful for your appreciation towards Aidan. We look forward to seeing you and your family again soon. Warmest regards, K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Explore41128060536 wrote a review Oct 2023
1 contribution2 helpful votes
I stayed at ARTUS for a night as I needed to attend a wedding nearby. Just before I went to the banquet, I realized that I forgot to charge my phone. I went to the lobby to see if the reception could lend me a portable charger. Will apologized and informed me that they did not have portable chargers for loan, but he asked me to wait. He returned in a few minutes with a portable charger he borrowed from a colleague in the office. Thanks to Will for going the extra mile and saving my night! Other staff members I encountered during the stay were also very welcoming and nice. I did enjoy my stay and will definitely return!
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 27 Oct 2023
Dear Explore41128060536, Thank you for your lovely review. It is a pleasure to know that you had a great stay here, and we are grateful for your compliment to Will and our dedicated Artisans. We look forward to seeing you again soon. Warm regards, K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Erickson M wrote a review Oct 2023
Makati, Philippines184 contributions86 helpful votes
Stayed here for 5 days and 4 nights. We got the Harbour Studio which is directly facing Victoria Harbor. Also enjoyed the swimming pool and their sauna. The hotel is connected to the mall and it's just a door away from the Avenue of the Stars. And their staff are just so friendly. I've been visiting HK annually for for the past 2 decades. I honestly can say that this is my favourite hotel here in HK. We absolutely loved our stay.
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Review collected in partnership with this hotel
Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 25 Oct 2023
Dear Erickson M, Thank you for your awesome review. We are thrilled and honored that you had a lovely stay and consider ARTUS as your home in Hong Kong. We look forward to welcoming you back soon! Warmest regards, The K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hailey V wrote a review Oct 2023
Quezon City, Philippines5 contributions3 helpful votes
We arrived during Signal No. 8 of Typhoon Koinu when shops were closed and streets were empty but our beautiful 2-bedroom suite felt welcoming, cozy and safe. As we were unpacking, we realized we had left my son's spacer for his asthma inhaler and we panicked because we had to get a replacement as he can't forego it for 5 days. Thankfully, Cyrus Lam at the front desk, was a life-saver! He quickly called up nearby pharmacies until he found one that was open (many were closed) and had the item in stock and reserved it for us. He also helped us call a taxi (not a single one was in sight at the normally busy taxi stand outside the hotel) that was willing to wait for us while we bought the item and bring us back to the hotel. When we returned, the staff thoughtfully advised us
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 24 Oct 2023
Dear Hailey V, Thank you for your wonderful review. We are thrilled that you had a cozy and comfortable stay at K11 ARTUS, especially with the harbor view and the perks of our food ordering service. We are grateful for your compliments to Cyrus and his dedicated team members. We all look forward to welcoming you back soon. Warmest regards, K11 ARTUS Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Curious30552544757 wrote a review Oct 2023
1 contribution2 helpful votes
We booked a harbor view room for a family gathering and fireworks on the national day. The price was definitely not cheap, but the experience made it worth it! The room was spacious with a magnificent view. We all enjoyed the fireworks from the balcony, and the ambiance was simply unparalleled. What impressed us most was the service. Although it was quite busy when we arrived, Winty approached us instantly and efficiently checked us in. She introduced the room to us and gave us some tips on the events happening around the area. Finally, we decided to order takeout and had dinner early in the room before the fireworks. The next day, Jimmy checked us out and inquired about our experience. He was friendly and approachable, and both Winty and Jimmy were well-groomed, professional,
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 17 Oct 2023
Dear Curious30552544757, Thank you for your awesome review. We are thrilled to know that you had a joyful family reunion here at ARTUS and enjoyed the fireworks display on the national day. Your kind words for Winty and Jimmy mean a lot to us. We look forward to welcoming you and your family back soon. Warmest regards, K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Li Z wrote a review Oct 2023
1 contribution2 helpful votes
In my opinion, my friend and I have received a fantastic time during living in the K11 Artus The service satisfies us so much. Both of us will introduce our families and friends to come to book this excellent hotel.
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 11 Oct 2023
Dear Li Z, Thank you very much for your lovely review. We are thrilled that you had a wonderful time with friends at K11 ARTUS, especially with the services from our committed Artisans. Thank you for your recommendation and we look forward to welcoming you back soon. Warmest regards, K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Owen Chan wrote a review Oct 2023
Hong Kong, China1 contribution2 helpful votes
I had a 1-night stay with Harbour One room. The interior and all furniture are at top-tier, unfortunately the view was wasted due to the bad weather. Apart from the room itself, I think the most important and crucial element is people, the whole Artus team is well-trained, attentive, and warm. Want to specially say thank you to Kitty Au here, and also the staff who helped me with the check-in process (sorry i forgot their names). You really elevated the whole staying experience, keep up the good work! 整體體驗很好,內部設備及房間傢俬用品都很高質素。 要特別鳴謝Kitty Au,以及兩位協助登記入住並帶我到房間的前台同事(抱歉忘記了她們的名字),她們真的令到整個住宿體驗再升華到另一層次
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 9 Oct 2023
Dear Owen Chan, Thank you for your lovely review. It is our pleasure to know that you had a wonderful experience at ARTUS. We are thankful for your recognition of our Artisans, especially Kitty Au from Resident Relations. We look forward to welcoming you back very soon. Warmest regards, K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$4,702 - HK$6,243 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Tsim Sha Tsui
NUMBER OF ROOMS
106
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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K11 ARTUS - Prices & Hotel Reviews (Hong Kong, China)