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K11 ARTUS

Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui, Hong Kong China
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Traveller (1800)
Room & Suite (268)
Videos (2)
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About

#18 of 605 hotels in Hong Kong
Location
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Value
Travellers' Choice
Located at Victoria Dockside, the new art and design district by the Tsim Sha Shui waterfront, K11 ARTUS is Asia’s first “Artisanal Home” with comprehensive hotel services and an inspiring environment for cultural discovery and intellectual exchanges. Aimed at cultural creatives and worldly travelers, K11 ARTUS is also the first luxury residence with a social mission, donating 1% of room revenue to conserve and rejuvenate fast-disappearing Chinese craftsmanship through its collaboration with the K11 Craft & Guild Foundation.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Wifi
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Highchairs available
Strollers
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Banquet room
Photo copier / fax In business centre
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun deck
Sun umbrellas
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Walk-in shower
Bathrobes
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Bay View
Charming
Languages Spoken
English, Chinese
Hotel links
Special Price:Book 30 days in advance to enjoy 11% off

Location

Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui, Hong Kong China
Name/address in local language
K11 ARTUS
1,279Review9Q+A84Room tips
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Seaside17148291186 wrote a review Today
1 contribution1 helpful vote
Hi, I had a wonderful stay in Artus. Tony was incredibly helpful and the staff were also really friendly. I would highly recommend the stay here, looking forward to coming back again in the future!
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Date of stay: April 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Benjamin T wrote a review Feb 2024
Hong Kong, China7 contributions7 helpful votes
Hotel's Favourite
In the heart of Hong Kong's vibrant Tsim Sha Tsui, K11 ARTUS is an exquisite symphony of art, comfort, and impeccable service. From the moment we arrive, we are enveloped in a world of warmth and hospitality. Our room is a masterpiece of contemporary design, adorned with curated furnishings and bathed in natural light. Every detail is meticulously considered, from the plush bedding to the state-of-the-art technology. The staff at K11 ARTUS are the true jewels in its crown. They anticipate our every need with grace and professionalism, catering to our requests with a genuine desire to make our stay truly memorable. Patricia, our 24/7 attentive concierge, and the Amici team go above and beyond to ensure Mai-san and my comfort and enjoyment. They arrange private transports, recommend hidden gems, and even surprise us with thoughtful gestures. K11 ARTUS is a haven of tranquility amidst the bustling city. Its sensitivity to cultural nuances, such as providing Japanese-language TV channels and meticulous to every custom decor detail & placing to itmes, makes it a welcoming retreat for international travelers like Mai-san. K11 ARTUS is "a sanctuary of art and hospitality, where every guest is treated like royalty." We wholeheartedly agree and highly recommend this exceptional urban retreat to discerning travelers seeking an unforgettable experience.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 6 Feb 2024
Dear Benjamin T, Thank you for your wonderful review. We are thrilled that you enjoyed the journey and tranquility at K11 ARTUS. Our dedicated team is humbled by your appreciation, especially Patricia and the AMICI team. We all look forward to welcoming you home again soon. Warmest regards, K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Meiliana S wrote a review Yesterday
Jakarta, Indonesia38 contributions7 helpful votes
Location: The location of K11 Artus is undoubtedly one of its standout features. Situated strategically, it offers easy access to various attractions and amenities in Tsim Sha Tsui, making it convenient for travelers to explore the area. Accommodation: The hotel offers fully equipped service apartments, providing guests with a comfortable and convenient stay. The amenities provided are comprehensive, ensuring that guests have everything they need for a pleasant stay. Shuttle Service: The complimentary shuttle service provided by the hotel around Tsim Sha Tsui is a thoughtful addition, making it easier for guests to get around and explore the city. Price: However, it's worth noting that the premium price of staying at K11 Artus might not be suitable for all budgets. Guests should be prepared for the higher cost associated with this upscale accommodation option. Service Experience: While the overall service experience was positive, there were a few areas of improvement. Unfortunately, we encountered issues with the shuttle service, including a rude driver who drove carelessly. Additionally, the hotel was not as child-friendly as expected, as my daughter experienced an incident where her finger was clamped by a door. Housekeeping: On our first night, we noticed a stain on one of the bed sheets in the master bedroom. However, the housekeeping team promptly addressed the issue the following morning upon our notification. They not only replaced the bed sheet but also offered complimentary drinks and snacks as a gesture of goodwill, which was appreciated. Overall Impression: Despite the minor setbacks, our overall experience at K11 Artus was pleasant. The comfortable accommodation, convenient location, and prompt resolution of issues by the housekeeping team left a positive impression.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Angela wrote a review 15 Apr
4 contributions1 helpful vote
What a beautiful stay! I wished I could have stayed longer than one night. My experience at K11 Artus was unforgettable, with the hotel staff going above and beyond to ensure every need was met. They even brought up my food panda order! K11 Artus is in a prime location near all the city's top museums, top sights and shopping malls. It's right next to East Tsim Sha Tsui station and a five-minute walk to Tsim Sha Tsui MTR station. The room has a huuuuge balcony with breathtaking views of Victoria Harbour. It was truly magical watching the Hong Kong city skyline come to life at night. Don't miss the hotel's relaxing spa services and stunning infinity pool overlooking the Space Museum and Hong Kong Island.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Ronald Hang, Revenue Management at K11 ARTUS
Responded 5 days ago
Dear Angela, Thank you very much for your wonderful review. We are delighted to know that you truly enjoyed the tranquility at ARTUS, the view from room, as well as the proximity to the malls and art scenes. We look forward to welcoming you back home again soon. Warmest regards, K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Liwen S wrote a review 9 Apr
Bangkok, Thailand1 contribution2 helpful votes
+1
Cat's service is very good and the hotel's response is prompt. The room is spacious, bright and comfortable.There is a shopping mall next door, which is very convenient for shopping and eating.The terrace is beautiful and chill. I will recommend friends here.
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Ronald Hang, Revenue Management at K11 ARTUS
Responded 1 week ago
Dear Liwen S, Thank you for your wonderful review. We are thrilled that you had a pleasant experience at ARTUS and particularly enjoyed the room, the view, and the proximity to shopping areas. Thank you for recognizing Cat. We all look forward to welcoming you home again. Warmest regards, K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Giselle Bonet wrote a review 8 Apr
Guangzhou, China37 contributions7 helpful votes
I love this Hotel is the best view I had in hk so much space and. The mall was everything what I need I stay with my family the room was super big and we have the great balcony with full view of hk island The service by Aiden and Gardon was excellent they help me with everything
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Ronald Hang, Revenue Management at K11 ARTUS
Responded 1 week ago
Dear Giselle Bonet, Thank you very much for your lovely review. It is our pleasure to know that you and your family had a wonderful stay, especially with the space and view of our harbour view residence. We appreciate your kind words about Gordan and Aidan, and we all look forward to welcoming you back home again soon. Warmest regards, K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BenedictYalung wrote a review Mar 2024
Makati, Philippines1 contribution1 helpful vote
One of the best hotels I stayed in Hong Kong, last hotel we stayed last year was Mandarin hotel. But K11 is perfect! Location was great easy access to TST and Harbor city. We will definitely stay again this July!
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Ronald Hang, Revenue Management at K11 ARTUS
Responded 2 weeks ago
Dear BenedictYalung, Thank you very much for your lovely review. We are thrilled that you had a wonderful stay with us, especially with our proximity to different locations. We look forward to welcoming you home again this July! Warmest regards, K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Simon L wrote a review Mar 2024
5 contributions6 helpful votes
My wife and I are coming to the end of our 9-day stay in K11 ARTUS. This is our fourth time staying in ARTUS. As expected, everything about this hotel is perfect. Our room is clean, spacious and extremely well equipped. The location is amazing, with the MTR station and the bus terminal only a few minutes away. A special big thank you to Patricia and Jason, the resident relation managers who made us so welcomed when we first arrived and looked after us so well during our stay. Also a huge cheer to the Health Club staff (Steven, Billy, Yo-yo, Rocky, Eric, Kodey and Daniel) for their great effort in making our daily swim so enjoyable. They are always so helpful, cheerful and polite. We look forward to seeing you all again soon in our next trip to Hong Kong. Thank you again. Simon & Ros Lam
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Ronald Hang, Revenue Management at K11 ARTUS
Responded 3 weeks ago
Dear Simon L, Thank you so much for the lovely review. It is our pleasure to welcome you home again. We are thrilled that you had a wonderful stay as always, and we thank you for your recognition to our dedicated Artisans – Jason, Patricia, Steven, Billy, Yoyo, Rocky, Eric, Kodey and Daniel. We all look forward to welcoming you home again very soon. K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Scenic03357132983 wrote a review Mar 2024
1 contribution1 helpful vote
This is the 5th time we stayed in K11 Artus for birthday celebration. During the check-in, the Assistant Duty Manager, Jimmy, has warmly welcomed us and prepared ballon and cake in our room. The room is as artistically stunning as it has always been, facing the breezy harbour and housing the home-like atmosphere. Everything is so nice here :)
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Ronald Hang, Revenue Management at K11 ARTUS
Responded 9 Mar 2024
Dear Scenic03357132983, Welcome back! We are thrilled that you had another wonderful celebration with us. Thank you for your appreciation to our dedicated Artisans especially Jimmy. We look forward to welcoming you back soon. K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LIANG Z wrote a review Feb 2024
1 contribution1 helpful vote
+1
The whole family booked a suite for the trip, and the overall environment of the hotel was beyond our imagination. The room overlooks the entire Victoria Harbour. I had heard about Tony He excellent service on the Internet before, but I was lucky to meet him when I checked in. Tony He really lives up to his reputation. The overall service he provides is meticulous and satisfactory. I would like to give him 100 praise!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: There are two lobbies, please inquire in advance
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Room's Leader, Guest Services / Front Office at K11 ARTUS
Responded 27 Feb 2024
Dear LIANG Z, Thank you very much for your loverly review. We are thrilled to know that you and your family had a wonderful getaway in our harbour view residence. Thank you for your compliment to Tony – our dedicated Artisan from Resident Relations. We look forward to welcoming you and your family back to our home soon. K11 ARTUS team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$4,041 - HK$5,334 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Tsim Sha Tsui
NUMBER OF ROOMS
106
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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K11 ARTUS - Updated 2024 Prices & Hotel Reviews (Hong Kong, China)

Frequently Asked Questions about K11 ARTUS
What are some of the property amenities at K11 ARTUS?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at K11 ARTUS?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at K11 ARTUS?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at K11 ARTUS?
Yes, paid public parking on-site is available to guests.
Are there opportunities to exercise at K11 ARTUS?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does K11 ARTUS have airport transportation?
Yes, K11 ARTUS offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at K11 ARTUS?
Yes, dry cleaning and laundry service are offered to guests.
Does K11 ARTUS offer any business services?
Yes, guests have access to a business centre and a banquet room during their stay.
Which languages are spoken by the staff at K11 ARTUS?
The staff speaks multiple languages, including English and Chinese.
Does K11 ARTUS have any great views?
Yes, guests often enjoy the city view available here.
Is K11 ARTUS accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.