We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Pacific Place, 88 Queensway, Hong Kong China
E-mail hotel
6 people are viewing this hotel
Hotel direct offer!14 Days Advance Purchase
Expedia
US$668
Fully refundable before Sat, 9 Dec
Earn rewards for every stay
Booking.com
US$692
Agoda.com
US$638
Fully refundable before Fri, 8 Dec
No fees just great deals
Trip.comUS$686
Hotels.comUS$668
eDreamsUS$692
View all 10 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (4156)
Room & Suite (1123)
Videos (2)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Learn more

About

#2 of 1,001 hotels in Hong Kong
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
The Upper House is a highly individualized small luxury hotel designed by Hong Kong architect Andre Fu. The hotel’s 117 rooms (including 21 suites and 2 penthouses) start at 730sq ft – the largest in Hong Kong. They feature wonderfully spacious bathrooms and dressing areas, and offer either scenic harbour or island views. Calming and contemporary, the rooms are designed to provide a sense of relaxation, warmth and understated luxury.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Highchairs available
Airport transportation
Banquet room
Paid private parking nearby
Wifi
Yoga classes
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Car hire
Taxi service
Meeting rooms
Couples massage
Facial treatments
Full body massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Solarium
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
On-demand films
Bath / shower
Complimentary toiletries
Show more
Room types
Mountain view
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Great View
Languages Spoken
English, French, Chinese, Korean
Hotel links
Special Price:14 Days Advance Purchase

Location

100Great for walkers
Grade: 100 out of 100
227Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
4757Reviews19Q+A100Room tips
Traveller rating
  • 4,492
  • 191
  • 43
  • 14
  • 17
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
School for Butlers & Hospitality wrote a review Nov 2023
1 contribution
The serenity of the hotel and the rooms is stunning. A calm comes over you when you enter and there is an immediate attention to the guest. Any request is fulfilled with speed and a smile. Highly recommended!
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 3 days ago
Dear Trek35712060428 Thank you for taking your time to share your experience with the TripAdvisor community. It was so lovely having you stay at our House, It's always a pleasure to receive such lovely feedback on your time with us. I have shared your kind words with my team, they are over thrilled you had a fabulous experience at our House. We can't wait to welcome you back "Home." Kristina Snaith Lense General Manager The Upper House 88 Queensway Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stefan K wrote a review Jun 2023
Munich, Germany179 contributions138 helpful votes
+1
Hotel's Favourite
The Upper House Hong Kong is located on the upper floors of a high-rise building on top of the luxurious Pacific Place mall, which is diectly connected to the Admiralty MTR station as well as Hong Kong Park. This is very convenient on the one hand, its surroundings are pretty serene on the other hand. What more could you wish for locationwise? Even though our arrival was not too pleasant in the first place with bellmen neither greeting nor helping with the luggage, our upgrade to an Upper Suite was very generous, and Paul's welcome tour, as well as the generous welcome drinks and gifts quickly let us forget. The Suite in the most beautiful design imaginable and with stunning views of Victoria Harbour was just unforgettable - beyond words. Being one of the original André Fu designs, the optical appeal of the room exquisitely corresponded with our design taste. Also the bathroom with its amazing bathtub, rain shower and lovely amenities was amazing. Sometimes the beauty of the room made it hard to even leave it at all. Even more tempting to "stay inside": the complimentary minibar filled with a whole lot of beer and soft drinks. Minor criticism must be expressed about the rather uncomfortable bed and lacks of cleanliness in some parts of the room. Nonetheless, service, be it via phone or at the door (thank you so much for all the lovely chats and great tipps, Janice!!!), was a dream. At breakfast, proactive service and friendliness could be improved though, whereas the quality of food and beverages was excellent. The same was true for our in-room lunch. For our goodbye, a complimentary ride to Hong Kong station was arranged by Lewis proactively, such a great gesture! In total, the spa-like room atmosphere, the amazing décor and service, as well as incredible views convinced us even more than six years ago, when we first spent some nights at Upper House. Unforgettable and absolutely recommended!!
Read more
Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 4 Jun 2023
Dear Stefan K, Thank you for taking your time to share your experience with the TripAdvisor community. It was so lovely having you stay at our House for your return to Hong Kong after such a long hiatus , your constructive feedback on improvements for our departments is very much appreciated and I will go ahead and share with the necessary team heads. Happy to know that Paul, Janice and Lewis were on hand to ensure your stay was a positive and unforgettable one. I have shared your kind words to the team who are thrilled you had a fabulous experience at our House. We can't wait to welcome you back "Home" Kristina Snaith Lense General Manager The Upper House 88 Queensway Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Feng L wrote a review Nov 2023
1 contribution
We went to hotel for my mom’s birthday. We were super excited and Upper House was tasteful in design and interior. Direct connection to Pacific Place and MTR was also really convenient. The room needless to say was huge with a great bath tub (with a view!). It has great “home” feeling and one can easily feel relaxed in the setting. Free non-alcoholic drinks in the mini bar. Bed and sofa also very comfortable. Breakfast served on the top floor again very nice (again with a view)… and the whole experience was great. The team was very sweet and thoughtful, preparing the cake and lovely decor in the room. It was truly an unforgettable experience. Would like to say thank you again to the team!! Would definitely go back and recommend to friends. (In fact thinking about it now :)
Read more
Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 3 days ago
Dear Feng L, Thank you for taking your time to share your experience with the TripAdvisor community. It was so lovely having you stay at our House, It's always a pleasure to receive such lovely feedback on your time with us I have shared your kind words with my team, they are over thrilled you had a fabulous experience at our House. We can't wait to welcome you back "Home." Kristina Snaith Lense General Manager The Upper House 88 Queensway Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Liz U wrote a review Nov 2023
1 contribution
We had the best weekend stay here with my family. Everything is well thought of. I have little kids, a 6 and a 2 yr old and they had put a silicone corner protector for all tables and side tables. Those little details matter to me. Plus all the snacks there at the mini bar are curated well, all good stuff. The staff are all pleasant and accommodating whatever dept they are in. My everyday breakfast at Salisterra is so calming, looking over the beautiful view with my fave order Breakfast in Style + coffee, just perfect. Across UH there is a room bimbo concept (you can ask hotel) activities for the kids if you have someone to watch over them- beautiful creative center for kids, I dropped them there so they can play, color, read etc. It’s like a stylish school all to themselves. I booked for an hour, while i pack. Overall, super comfy stay, complete amenities! Felt like home. 🌟🌟🌟🌟🌟
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 3 days ago
Dear 948lizu, Thank you for taking your time to share your experience with the TripAdvisor community. It was so lovely having you stay at our House, It's always a pleasure to receive such lovely feedback on your time with us. The team in Salisterra are estatic tht they made your breakfast experience special. I have shared your kind words to our team, they are thrilled you had a fabulous experience at our House and appricaited the attentive service. We can't wait to welcome you back "Home." Kristina Snaith Lense General Manager The Upper House 88 Queensway Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Charlotte H wrote a review Nov 2023
3 contributions3 helpful votes
+1
We had such a beautiful experience staying at The Upper House. It truly felt like a home away from home. The staff were all so friendly and ensured that our experience was remembered. One thing that I loved was the thoughtful gifts the staff gave each night we returned to the room. The Upper House is my favourite hotel in HK, and I highly recommend it! Thank you for a wonderful time!   I'd rate this hotel 10 stars if I could!
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 3 days ago
Dear charlottehD9939GT, Thank you for taking your time to share your experience with the TripAdvisor community. It was so lovely having you stay at our House, It's always a pleasure to receive such lovely feedback on your time with us and enjoyed the turndown amenities. I have shared your kind words to our team, they are thrilled you had an awesome experience at our House. We can't wait to welcome you back "Home." Kristina Snaith Lense General Manager The Upper House 88 Queensway Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ViviGugu wrote a review Nov 2023
Shanghai, China12 contributions24 helpful votes
Stayed at the Upper House with my mom, who needs more assistance. The Upper House went absolutely above and beyond to take care of us, from the airport pickup to the guest experience staff to the housekeeping. No request was too much. The team took care of my mom like family. This is the warmest, most loving hotel staff I have ever met. Thank you to Christina, Paul, Edward, Coly, Kim and Kat, and many many more. Thank you. The House Collective is the best hotel brand.
Read more
Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 6 days ago
Dear ViviGugu, Thank you for taking your time to share your experience with the TripAdvisor community. It was so lovely having you stay at our House, It's always a pleasure to receive such lovely feedback on your time with us. Wonderful to know the extra care and attention was there to asssit you with your Mothers stay with us. I have shared your kind words with Paul, Edward, Coly, Kim and Kat they are thrilled you had a fabulous experience at our House and appricaited the attentive service. We can't wait to welcome you back "Home." once more Kristina Snaith Lense General Manager The Upper House 88 Queensway Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
alli.hkg wrote a review Nov 2023
Hong Kong, China2 contributions1 helpful vote
+1
I stayed at The Upper House for a relaxing girls weekend in and it was the perfect place to unwind. The property itself is beautiful and you immediately feel the tension and stress melt away from your body as soon as you check in and ascend into the upper floors. The quality of service and House team were impeccable and we were well taken care of throughout the entire duration of our stay. I must give a special shout out to Lewis who was always ready to assist, Edward and Kristina for the unforgettable stay!
Read more
Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 6 days ago
Dear luxwanderluster Thank you for taking your time to share your experience with the TripAdvisor community. It was so lovely having you stay at our House, It's always a pleasure to receive such lovely feedback on your time with us. I have shared your kind words with Lewis and Edward they are thrilled you had a fabulous experience at our House and appricaited the attentive service. We can't wait to welcome you back "Home." Kristina Snaith Lense General Manager The Upper House 88 Queensway Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kenny N wrote a review Nov 2023
1 contribution
First stay at upper house, great location, like the small luxury hotel feel and I have been given an upgrade to the studio 70 harbour views room which has spectacular views over the harbour. Miss Sharon Lo have curated the best experience for my stay, it started from the moment when I arrived at HKIA, Chauffeur car transfer to Upper House, early check in, her wonderful personalised greetings message, drawings, arranging for my business meetings and planning for dinner were all above and beyond my expectations. Love all the efforts she made to ensure every aspect of my stay is nothing but a unique memorable experience!
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 1 week ago
Dear kennyn817 Thank you for taking your time to share your experience with the TripAdvisor community. It was so lovely having you stay at our House, It's always a pleasure to receive such lovely feedback on your time with us. I have shared your kind words to our team and Sharon, they are thrilled you had a fabulous experience at our House and appricaited the attentive service. We can't wait to welcome you back "Home." Kristina Snaith Lense General Manager The Upper House 88 Queensway Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roi F. wrote a review Nov 2023
Barcelona, Spain4 contributions1 helpful vote
+1
It certainly deserves its title as one of the best hotels in the world. Spectacular views, maximum comfort, delicious food and, above all, a warm and personalised service (thank you to all the team!). And if that wasn't enough, the location is perfect for getting around the city and discovering it. Definitely, if you travel to Hong Kong you must stay at The Upper House.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 1 week ago
Dear RoisMontana, Thank you for taking your time to share your experience with the TripAdvisor community. It was so lovely having you stay at our House, It's always a pleasure to receive such lovely feedback on your time with us. I have shared your kind words to our team in Salisterra and throughout the hotel, they are thrilled you had a fabulous experience at our House and appricaited the personalised service. We can't wait to welcome you back "Home." Kristina Snaith Lense General Manager The Upper House 88 Queensway Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Seaside15254466401 wrote a review Nov 2023
1 contribution
Annabelle Bond and I hosted an event at The Upper House. The team were nothing short of outstanding, the venue was spectacular, drinks amazing and our guests had the most brilliant time. I couldn't recommend them more for a private event. Thank you Kristina and team!
Read more
Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Kristina Snaith Lense, General Manager at The Upper House
Responded 1 week ago
Dear Seaside15254466401 Thank you for taking your time to share your experience with the TripAdvisor community. It was so lovely having you stay at our House, It's always a pleasure to receive such lovely feedback on sucessful event held at our House. I have shared your kind words to our team in Salisterra and throughout the hotel, they are thrilled you had a fabulous experience at our House and appricaited the attentive service and future recommendations. We can't wait to welcome you back "Home." Kristina Snaith Lense General Manager The Upper House 88 Queensway Hong Kong
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
US$646 - US$800 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the upper house hotel hong kong
LOCATION
ChinaHong KongHong Kong Island / Tai Fat Hau
NUMBER OF ROOMS
117
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE UPPER HOUSE - Updated 2023 Prices & Hotel Reviews (Hong Kong, China)

Frequently Asked Questions about The Upper House
Which popular attractions are close to The Upper House?
Nearby attractions include Pacific Place (0.09 km), Flagstaff House Museum of Tea Ware (0.4 km), and Asia Society Hong Kong Center (0.2 km).
What are some of the property amenities at The Upper House?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Upper House?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Upper House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Upper House?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to The Upper House?
Conveniently located restaurants include Jo Jo Indian Cuisine (Lockhart Road), Salisterra, and Burger Joys.
Are there opportunities to exercise at The Upper House?
Yes, guests have access to a fitness centre, fitness classes, and yoga classes during their stay.
Does The Upper House have airport transportation?
Yes, The Upper House offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Upper House located near the city centre?
Yes, it is 1.0 km away from the centre of Hong Kong.
Are any cleaning services offered at The Upper House?
Yes, dry cleaning and laundry service are offered to guests.
Does The Upper House offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.