We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TripAdvisor
Hong Kong
Trips
Inbox
More
    Help Centre

    The Upper House

    2,934 reviews
    #1 of 742 Hotels in Hong Kong
    Visit hotel website
    Save
    Pacific Place, 88 Queensway, Hong Kong, China
    3008 3487
    Visit hotel website
    Lowest prices for your stay
    Check In— / — / —
    Check Out— / — / —
    Guests 1 room, 2 adults, 0 childrenGuests 12
    Hotels.com
    US$765
    View Deal
    Free cancellation until 05/04
    Reserve now, pay at stay
    Trip.com
    US$765
    View Deal
    Reserve now, pay at stay
    ZenHotels.com
    US$765
    US$643
    View Deal
    SAVE US$122
    ExpediaUS$765
    Booking.comUS$765
    永安旅遊US$659
    View all 8 deals
    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Hotels.com
    US$765
    Trip.com
    US$765
    ZenHotels.com
    US$643
    Expedia
    US$765
    Booking.com
    US$765
    永安旅遊
    US$659
    Agoda.com
    US$684
    TripAdvisor
    US$765
    View all 8 deals
    Collapse deals
    Full view
    View all photos (1,818)1,818
    Traveller (1663)
    Room & Suite (676)
    Dining (113)

    About

    5.0
    Excellent
    2,934 reviews
    Location
    Cleanliness
    Service
    Value
    Travellers' Choice 2019 Winner
    Certificate of Excellence
    The Upper House is a highly individualized small luxury hotel designed by Hong Kong architect Andre Fu. The hotel’s 117 rooms (including 21 suites and 2 penthouses) start at 730sq ft – the largest in Hong Kong. They feature wonderfully spacious bathrooms and dressing areas, and offer either scenic harbour or island views. Calming and contemporary, the rooms are designed to provide a sense of relaxation, warmth and understated luxury.
    Read more
    Full view
    Property amenities
    Free High Speed Internet (WiFi)
    Fitness Centre with Gym / Workout Room
    Room service
    Restaurant
    Bar/Lounge
    Airport transportation
    Babysitting
    Banquet Room
    Business Centre with Internet Access
    Concierge
    Dry Cleaning
    Laundry Service
    Meeting rooms
    Multilingual Staff
    Non-smoking hotel
    Public Wifi
    Wheelchair Access
    Show more
    Room features
    Air conditioning
    Minibar
    Accessible rooms
    Non-smoking rooms
    Suites
    Good to know
    HOTEL STYLE
    Romantic
    Luxury
    HOTEL CLASS
    Hotel links
    Visit hotel website
    Special Price:BOOK EARLY – GET MORE

    Location

    Full view
    Contact
    Pacific Place, 88 Queensway, Hong Kong China
    Name/address in local language
    E-mail hotel
    Getting there
    Hong Kong Intl Airport26 km
    Shenzhen Airport54 km
    Admiralty3 min
    Wan Chai9 min
    See all nearby hotels
    Nearby restaurants
    Café Gray Deluxe
    1 minInternational
    Petrus
    2 minFrench
    Odelice! Landale
    4 minFrench
    Lobster Bar and Grill
    2 minBar
    See all nearby restaurants
    Nearby attractions
    Hong Kong Park
    7 minParks
    Pacific Place
    2 minShopping Malls
    The Wanch
    6 minBars & Clubs
    Flagstaff House Museum of Tea Ware
    5 minSpeciality Museums
    See all nearby attractions
    2,934Reviews
    1,818Photos
    14Q+A
    100Room tips

    ReviewsSee all 14 questions

    Write a review
    Traveller rating
    • 2,727
    • 154
    • 35
    • 7
    • 11
    Time of year
    Traveller type
    Language
      • More languages
    • Filter
    • English
    Popular mentions
    Category is: Eleganza Extravaganza...
    ... & the Upper House slays the competition, serving Casual Luxury Realness giving that "ooh aah aah sensation! Stunning!" 10 years on & still sharp as ever. Understated, relaxed, casual, & awesome design... there is no "bad room". Go elsewhere for the grand gilded gaudy…
    Read more
    Date of stay: January 2019
    Hotel's Favourite
    The best service of any hotel on the planet
    We first started staying at The Upper House about five years ago, on the advice of a friend who had just returned from being an expat in Hong Kong. We hadn’t heard of it, but based on her recommendation, we gave it a try. We were blown away then, and in the years since we’ve…
    Read more
    Date of stay: February 2019
    Response from Marcel T, General Manager at The Upper House
    Responded 3 weeks ago
    Dear NYCLuxuryTraveler, WOW! Thank you for sharing such positive words on TripAdvisor, your review really was a pleasure to read! You have become some the most welcome faces to see and we absolutely love having you with us. Our team really appreciate your continued support and will maintain these consistent standards so that you can always find a home here with us. We look forward to your return and wish you all the very best in the meantime. Take care! Sincerely, Marcel Thoma General Manager The Upper House Hong Kong
    Read more
    Wonderful hotel
    From the minute we walked in the door our experience at The Upper House was superb. The warm welcome every day from all staff including the restaurant, Front Desk, and housekeeping is unique to the Swire Hotel group and not something I have seen elsewhere. Our room/suite was…
    Read more
    Date of stay: March 2019
    Response from Marcel T, General Manager at The Upper House
    Responded yesterday
    Dear Clare B, Thank you for your lovely and thoughtful review. We are very pleased and happy to read how amazing your stay with us was and we already look forward to welcoming you back! Please do contact us for any arrangements, we are always more than happy to help. Sincerely, Marcel Thoma General Manager The Upper House Hong Kong
    Read more
    lovely hotel
    great location,,incredibly spacious rooms ,,and superb decoration.. the whole staff made us really feel at home...... the only thing is the restaurant on th 49th floor has exagerated the "fusion" concept.. but definitely a must stay...
    Read more
    Date of stay: March 2019
    Response from Marcel T, General Manager at The Upper House
    Responded yesterday
    Dear eminekamisli, Many thanks for your kind words! It is lovely to hear that you felt 'at home' whilst with us, this is very important to us and we appreciate your thoughts regarding the fusion aspect of Our Cafe Gray Deluxe. We do change the menu regularly and will be sure to include some more variations in the future. Hoping to have you back with us very soon, take care! Sincerely, Marcel Thoma General Manager The Upper House Hong Kong
    Read more
    Amazing view from room
    This hotel is very unique, every part of the guest room have different angle of Hong Kong, you can view hong kong city and harbour in the same room.. what the best regarding this hotel is their bathub, it is really beautiful bathub with a beautiful view
    Read more
    Date of stay: March 2019
    Response from Marcel T, General Manager at The Upper House
    Responded yesterday
    Dear 834gerz, Many thanks for taking some time to write a review on TripAdvisor. It is no wonder why our bathrooms are so highly regarded! They really are something special and the perfect way to relax after a tiring day out in the city. We are so pleased to read how much you enjoyed your stay and hope that you will visit us again very soon. Wishing you all the best in the meantime. Sincerely, Marcel Thoma General Manager The Upper House Hong Kong
    Read more
    Previous
    123456…518
    Album Categories
    All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
    Suite walk-in Closet
    PreviousNext
    123456…136
    Did the Upper House sustain major damage from the recent typhoon?
    Dear Larry G, Apologies for the delay in response and thank you for your concern. Luckily Our House sustained little to no damage during the typhoon due to protection the nearby buildings provided against the wind. This was also the case for areas in our proximity such as Wan Chai, Admiralty and Central. However, across the harbour and higher up on HK island, more damage was taken. Despite this, Hong Kong did an excellent job of clearing the roads and removing debris, allowing all to resume to normal merely 1 day later. If you have any further questions whatsoever, please feel free to contact us at anytime. Wishing you a lovely upcoming Christmas!
    1 vote
    Show all answers
    how long is the walk from the hotel to the MTR?
    We are located right above Admiralty MTR Station with a direct entrance from Pacific Place shopping mall. From the station it’s approximately a five-minute journey upwards through Pacific Place to The Upper House by foot, lift and escalator. Many thanks for getting in contact and we look forward to hopefully to welcome you to "Our House", Sincerely, Marcel Thoma General Manager The Upper House Hong Kong
    0 votes
    Show all answers
    Is there any typhoon in hong kong?
    Sorry for delayed reply. Ok this time of year as general rule but you should check.
    0 votes
    Hello, Options for getting from airport to hotel? Thanks in advance
    Taxi direct from airport is about 350hkd or you could get airport express and then taxi which would cost around 150hkd
    1 vote
    Show all answers
    Hi goodmorning... I'm planning to tour my mom and son in Hongkong and I read your hotel have an excellent feedback..I would like to know if your standard room is good for 2 adults and a kid.. and how much does it cost? And what are the services it includes?..hoping for your response..😊
    Dear cristy g, Good morning from Hong Kong! Please kindly allow us to extend our apologies for this delayed response. Our House would really love the opportunity to welcome your family to experience the wonderful Hong Kong, should you still be considering this family trip. Our standard Studio 70 room can most certainly fit 3 people! We can offer a room featuring either a King or Twin bed and then can additionally set up a sofa bed for your son. Prices and package benefits do vary depending on the exact date and time of year, therefore, for some further information regarding looking into a reservation prices, please feel free to contact Our reservations team (emails found on our website). Our House will be your 'home away from home' featuring Our lovely Cafe Gray Deluxe restaurant - boasting one of THE best views Hong Kong has to offer, a Sky Lounge - where you can enjoy natural sunlight and tranquility, an Outdoor Lawn area - where we hold weekly Yoga and fitness sessions and of course a gym- where one can walk off all those dumplings! Out guest experience team are always happy to answer any questions that you might have in addition to helping you plan the perfect trip- you can reach our team at anytime. We really hope to hear from you soon and nonetheless, are wishing you a festive upcoming Christmas!
    0 votes
    PreviousNext
    123
    "Rooms start from the 38th floor... there are no bad rooms. All are stunning."
    "Select a room as high as possible and facing North. -Enjoy"
    "They're All Great - Largest Standard Rooms in HK I believe"
    "All rooms have great harbor views or mountain views. I prefer the harbor view."
    "Jungle view is incredible!!"
    PreviousNext
    123456…20
    PRICE RANGE
    US$532 - US$1,032 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    the upper house hotel hong kong
    LOCATION
    ChinaHong KongHong Kong IslandTai Fat Hau
    NUMBER OF ROOMS
    117
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing