Bay Bridge Lifestyle Retreat
251 reviews
#203 of 798 Hotels in Hong Kong
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No.123 Casle Peak Road, Yau Kom Tau, Tsuen Wan, Hong Kong China
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$96
Free cancellation until 22/03/21
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Room & Suite (80)
Dining (15)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 05/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#203 of 798 hotels in Hong Kong
Location
Cleanliness
Service
Value
Facing Tsing Ma Bridge and the shore of South China Sea, Bay Bridge Hong Kong you with a blissful retreat. Guests can enjoy the tranquility of these elegantly furnished serviced apartments in Hong Kong facing the picturesque seafront amidst the hustle and bustle of the Hong Kong metropolis. Bay Bridge Hong Kong unit types are studio flats, 1-bedroom and 1-bedroom with terrace flats, ranging from approximately 440 sq.ft. to 800 sq.ft.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Baggage storage
Parking
Wifi
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Snack bar
Vending machine
Shuttle bus service
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Safe
Telephone
Kitchenette
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Microwave
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Bay View
Languages Spoken
English, Chinese
Location
Full view
Contact
No.123 Casle Peak Road, Yau Kom Tau, Tsuen Wan, Hong Kong China
Name/address in local language
Getting there
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See all nearby attractions251Reviews24Q+A34Room tips
Reviews
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Popular mentions
I'm not sure what kind of lifestyle this building is promoting since there is terrible cigarette smoke that comes in my room every evening. When I complained to the management, they allowed windows in my room to be opened as they are locked due to central air conditioning. They don't enforce the non-smoking rule enough.I lived here years ago but the standard was much higher. The staff is friendly and the amenities are fine. The building is looking run down and needs some TLC, especially a good paint job and some fixing of fixtures. The shuttle bus is great but could run more frequently instead of every hour during the afternoon, and it would be great if it started earlier in the morning. Otherwise there are public buses that can get you to the two MTR stations. The views are great on the sea side. My main complaint is the air quality in the room.…
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Date of stay: February 2021
Value
Rooms
Service
Room Tip: Ask for a renovated room.
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Helpful
+1
The cleanliness is the main reason we want to write this review. We have never stayed at any hotel that left us so many rashes. The room was obviously not well cleaned that there were so many marks on the sofa cover and we needed to wipe the chairs before we sat on them. The kitchen amenities were not clean, so as the toilet,there was hair on the towel! The front desk is another reason we won't stay here again, rude enough to drive out consumers. Other than these 2 issues, we were fine with others.
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Date of stay: February 2021Trip type: Travelled with friends
1 Helpful vote
Helpful
Response from Raymond Siu, General Manager at Bay Bridge Lifestyle Retreat
Responded 1 week ago
Dear guest Thank you very much for your valued comments. The team leaders have been briefed about this case. It is obvious that there are rooms that we need to improve. Warm regards Raymond Siu Hotel Manager
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The exterior of hotel LOOK good especially it's against the backdrop of sea and beautiful bridges, even the interior of lobby and room LOOK good too when I entered. However very soon after I took my room, I could realise it is no good at all. Hygienic condition in certain aspects poor. I found a green belt of mold on the exterior of window glass (see pic posted). AWFUL 🤮🤮! I bet the hotel facade has not been washed for decade. Moreover I could get on my bed an unpleasure smell of urine from toilet 🤧(I got it since first day, so it's not my problem). I think the staff should clean the toilet more thoroughly with detergent and air refresher. It's a threat to health especially in these Covid-19 days. Apart from this, other aspects are quite good. Room spacious, well lighted, beddings clean bed comfy, well equipped with locker kettle toiletries fridge Sony TV. Staff nice and helpful. Swimming pool closed due to covid and gym available. There's nothing in the neighbourhood except wonderful views of flyovers, sea and bridges which I love. Transport not a problem as there's free shuttle to Tsuen Wan MTR station and Tsuen Wan West Station, as well as public buses and minibuses to everywhere. At 12am midnight during my 4-night stay, I changed my room as the woman next to my room had been yelling since I returned to my room that evening at about 9pm. I think she's mentally distressed. While paying sympathy to her, I requested for a change of room. The staff is extremely efficient and nice to arrange for me immediately. I then moved to a room without much urine smell in toilet and less moldy on exterior glass walls as I saw. If the hygiene condition is improved, this place will be a quite good choice especially when no tourists are here which makes it more crowded and noisy. …
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Date of stay: October 2020Trip type: Travelled solo
2 Helpful votes
Helpful
Response from Marketing Team A, Marketing at Bay Bridge Lifestyle Retreat
Responded 17 Nov 2020
We are sorry to hear what you have experienced in the hotel. Hygiene is our priority, the hotel will look into the issue and make sure rooms are all in a good condition before assigning to guests
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We had to leave our home for 14 days as we had family returning to HK and quarantining at our home. We chose Bay Bridge as it was close to work and had a reasonable rate. We had initially booked a standard room and were placed on the 11F and it was clean, tidy, quietish and acceptable. However, after the two nights we had to complain as there was a constant smell of cigarette smoke coming into our room. This is advertised as a non-smoking hotel online and also within the rooms and hotel area however some guests are selfish enough to inflict their habit on others. Cathleen, the duty manager kindly upgraded our room (we did not ask) and we swapped to a seaview suite on the 10F. The room was large clean, a little old but that was fine and suited our purpose but again, in the mornings the stench of cigarette smoke coming through the bathroom filter was SO strong! We ordered from the restaurant one evening for take away and whilst a little on the expensive side (and the caesar salad was tiny, more like a small side dish) it was tasty. Overall, it was a nice stay just a massive shame about the perpetuating cigarette smell.…
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Date of stay: July 2020
Rooms
Cleanliness
Service
3 Helpful votes
Helpful
It is a good choice for staycation. I stayed in 1 bed room with sea view during the stay. The room was big enough and we were surprised that kitchen was included in the room. Also, bathtub was included in the washroom. For me, the room rate is reasonable and we will come again in the nearly future for sure. However, the hotel location a bit far from the city centre, be aware to the hotel shuttle bus schedule, if not, you need to take the public transportation which is not that convenient😉
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Date of stay: July 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
PRICE RANGE
US$43 - US$340 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
香港汀兰居, the bay bridge hotel hong kong
LOCATION
ChinaHong KongNew Territories / Tsuen Wan
NUMBER OF ROOMS
436
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Claim Your Listing Frequently Asked Questions about Bay Bridge Lifestyle Retreat
Which popular attractions are close to Bay Bridge Lifestyle Retreat?
Nearby attractions include Hong Kong Disneyland (7.9 km), Dialogue in the Dark Hong Kong (6.8 km), and Kadoorie Farm and Botanical Gardens (7.7 km).
What are some of the property amenities at Bay Bridge Lifestyle Retreat?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Bay Bridge Lifestyle Retreat?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Bay Bridge Lifestyle Retreat?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Bay Bridge Lifestyle Retreat?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Bay Bridge Lifestyle Retreat?
Conveniently located restaurants include Little Mario's Pizzeria, TAP: The Ale Project, and Kee Wah Bakery.
Are there opportunities to exercise at Bay Bridge Lifestyle Retreat?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Bay Bridge Lifestyle Retreat?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Bay Bridge Lifestyle Retreat?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Bay Bridge Lifestyle Retreat?
Many travellers enjoy visiting Tai Kwun (11.5 km), Sik Sik Yuen Wong Tai Sin Temple (10.7 km), and PMQ (11.2 km).
Does Bay Bridge Lifestyle Retreat have any great views?
Yes, guests often enjoy the harbour view available here.