Hotel COZi Oasis
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No.443 Castle Peak Road, Kwai Chung, Hong Kong 852 China
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Room & Suite (75)
Dining (15)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 11/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel COZi Oasis
Updated 11/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#211 of 802 hotels in Hong Kong
Location
Cleanliness
Service
Value
Set amidst Hong Kong’s bustling urban landscape in Kwai Tsing district, Hotel COZi‧Oasis offers chic guestrooms and suites with free WiFi. Added to the convenience, the property provides free shuttle bus service to Kwai Fong, Lai Chi Kok and Tsim Sha Tsui. Hotel COZi‧Oasis is around a 7-minute walk from MTR Kwai Hing Station, while Hong Kong International Airport, Hong Kong Disneyland and Asia World Expo are around a 30-minute drive away. The hotel’s comprehensive facilities allow guests to keep up the exercise routine at the fully-equipped gym, get a time-out at the delightful Grazzi Garden or experience a rejuvenating journey at Spa. International cuisine and buffet are offered at the all-day dining restaurant. COZi Lounge is a restaurant and bar coming with an Art Deco interior design.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Highchairs available
Free shuttle or taxi services
Business Centre with Internet Access
Wifi
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Vending machine
Airport transportation
Shuttle bus service
Conference facilities
Meeting rooms
Spa
Full body massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air purifier
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Walk-in shower
Sofa
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese
Location
Full view
53Somewhat walkable
Grade: 53 out of 100
30Restaurantswithin 1 km
4Attractionswithin 1 km
Contact
No.443 Castle Peak Road, Kwai Chung, Hong Kong 852 China
Name/address in local language
Getting there
Kwai HingMass Transit Railway (MTR)6 min
Tai Wo HauMass Transit Railway (MTR)15 min
Car HireSee all Hong Kong car hire
77Reviews6Q+A4Room tips
Reviews
Traveller rating
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Most Recent
I'm a picky person when it comes to food that I eat but this hotel serve a great food.A spacious and clean room.A helpful staff.For me it so quite to stay and i like it.I want to recommend this hotel to my friends.Looking forward to go back in this hotel again.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed at this hotel in July for 7 days (quarantine) while the stay was ok - several things could of been better LOT better ! First upon arrival when me and a friend got out the bus we were shouted by someone at the hotel telling us they didn't tell us to get out which really was no need for ! They didn't exactly tell us not to get out the bus so what the hell was we suppose to do ! Think this guy has an attitude problem or something ! While other staff in hotel was ok though. Room was small & food was ok but could of been better considering the price paid for the hotel - I expected better, much better. Period. And no tea / coffee either - I mean really ? All in was ok stay just several points I mentioned ruined the stay.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Pros: - Reasonable price. - Generally clean - Good wifi. - sufficient in-room amenities Cons: - Bad customer service. The front desk has a bit of bad attitude with unprofessional tone. They sound cocky. It's also hard to reach the front desk, as half of the time, they don't pick up. - The pillows smell rotten. I requested for a replacement, it still smells awful. - They wrap their mattresses and pillows with plastic. Every time you lay down, it sounds and feels like you are on a bunch plastic bags. This is very stupid, not even the hospital would do that. It's very uncomfy. - The hotel is surrounded by industrial buildings, not that I care a lot, my room is facing a lot of trash. Note: 7 day quarantine stay. Food is tolerable. Can't complain much.
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Date of stay: July 2022
Rooms
Cleanliness
Service
Room Tip: Bring your own pillows...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The room is clean. Cleaning staff are friendly and cheerful. Table or desk is definitely required inside the room as it is very difficult to work or have meals without one. Feels a bit sad when eating on bench and next to my luggage.
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Date of stay: July 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Benny Yan, Marketing at Hotel COZi Oasis
Responded 30 Jul 2020
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to both your compliments and comments. It is motivation for us to strive for betterment through constructive comments. The areas that you kindly highlighted have been taken into consideration and we will spare no efforts in enhancing stay experiences. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Henry Tse General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had stay at Hotel Cozi Tsuen Wan (Oasis) multiple times due to Hotel Cleanliness and good room size. With the current Covid 19 situations, I have back to back video conference meetings on daily basis, normally Hotel WiFi is good and stable, I had no issue with it for my past 40+ stays at all. Just that after a recent room move, there is little issue at the room that I newly moved to, my video conferencing meetings was interrupted. I had reach out to Front Office Kenton to share my difficulty about WIFI issue, Kenton had reach out to IT team and advise me couple of things to attempts to see if WIFI issue can be resolve, he also check with on the WIFI status at night, since the issue still exists. Kenton had record down my issue to next shift team member to further follow up. On next Morning, FO member Stella had reach out to me to follow up with my WIFI issue and advise me had hold another room for room move for me, due to I was having video conference Meeting ( using my mobile data) n not able to proceed a room move at that moment. I had request Stella to help me to Get a LAN cable for me to attempts some other solution for the data network issue. Stella had well follow up with my request and also reach out to me again if the internet connection been improve, she had also confirm with me again if I prefer to proceed a Room Move which she had already hold a Room for me. Overall I am very impressed with Hotel Staff’s professionalisms, they went far and beyond to assist guest’s need and well follow up with matters that not resolve at the spot. The shift hangover item/issue is well being follow up, believe that credit goes to Front Office And Hotel Management as well.…
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Date of stay: April 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Benny Yan, Marketing at Hotel COZi Oasis
Responded 23 Jul 2020
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations. We look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Henry Tse General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked Cozi Deluxe and the room is larger than I expected, but it's quite a dirty room with visible molds and dusts. I don't want to get too harsh on the hotel during this hard time, but the hotel is running at minimum staffs with many services and lounges stopped. The hotel lobby is quieter than a library, which is understandable at this period, hopefully they can get through this because I see potential in this hotel, I will certainly give them another try once everything back to normal.
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Date of stay: April 2020Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Henry_Tse_GM, General Manager at Hotel COZi Oasis
Responded 23 Apr 2020
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to both your compliments and comments. It is motivation for us to strive for betterment through constructive comments. The areas that you kindly highlighted have been taken into consideration and we will spare no efforts in enhancing stay experiences. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Henry Tse General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My partner and I stayed in this hotel for 8 days because of the Chinese New Year. to visit my family. but we didnt have a good experience at all. The location is bad, Its located between the industrial buildings, the industries workers are working at the day time, and there have lot of rubbish around the back entrance we also saw rats running around the building at night. Then, the room, the room is not what I'm expecting from the pictures and the reviews which it shown on the website. My room is very small and the bed or the bed sheet made us having an allergy reactions, our body and legs are itchy during the time we stayed. we told the front desk officer for solution, but they can only be able to ask the lady to change the bed sheet for us. The service from the front desk was fine, I didnt expect that much from them after the bed sheets incidence. But the house keeping service made us a bit annoying because she mostly have to call in our room and ask for the time when we are going out. I understand she has a job to do, but please be understanding we are on jetlag, and also on hoilday, we will be very happy to sleep as much as we want. Overall, very disappointed with this hotel and we will not come back again for our next hoilday…
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Henry_Tse_GM, General Manager at Hotel COZi Oasis
Responded 8 Feb 2020
Dear Valued Guest, Thank you very much for taking the time to share your thoughts with us. We are genuinely sorry about the things that were not up to expectations during your stay with us. It is great motivation for us to strive for betterment through constructive comments. We will review with respective departments immediately and make improvement wherever appropriate. Please accept our sincere appreciation for your kind feedback again and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely, Henry Tse General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great value for the price. The room is larger in size than most hotel rooms in Hong Kong or Asia. Missing is a built in closet or table. Good boutique hotel for the basics. The breakfast is good...be sure to pay for it in advance. Service from cleaning staff is great & room is clean Just be warned that room xx16 for each floor could have wifi dead spot. The central heating system only works for for air condition - so best if you visit in hotter months as you have to turn off the air condition to get the room warmer.
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Date of stay: December 2019
Value
Cleanliness
Service
Room Tip: Don't choose room # 16 & ask for higher floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Henry_Tse_GM, General Manager at Hotel COZi Oasis
Responded 5 Dec 2019
Dear Valued Guest, Thank you very much for taking the time to share your thoughts with us. We are genuinely sorry about the things that were not up to expectations during your stay with us. It is great motivation for us to strive for betterment through constructive comments. We will review with respective departments immediately and make improvement wherever appropriate. Please accept our sincere appreciation for your kind feedback again and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very modern hotel. Nice rooms. Floors with great carpet. Got vietnamese food service from deliveroo. Up to now, Love this hotel! Only the fridge is a bit small...first room smoky smell. Easy to change room.
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Date of stay: November 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Henry_Tse_GM, General Manager at Hotel COZi Oasis
Responded 5 Dec 2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to both your compliments and comments. It is motivation for us to strive for betterment through constructive comments. The areas that you kindly highlighted have been taken into consideration and we will spare no efforts in enhancing stay experiences. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This hotel is 10 mins on foot away from my office. To avoid the recent chaos downtown and time wasted in going home, I booked at Agoda two hours before checkin. I was stunned by the excellent price 😦. HKD235 for one twin room ! The room is spotless clean, modern, spacious with excellent equipments all that you need, kettle slippers toiletries safe deposit box hanger cups and all towels are very new and clean. Quite many TV channels including CNN, discovery channel, and local NOW, TVB TV. Bed comfy. Occasionally one or two times I overheard the people next door. But the problem is minor. There's a small gym room with 3 running machines. Staff ok. Lobby spacious and well lighted. Everything new clean and tidy here in and out. The neighborhood is industrial and quite creepy. Safe and quiet though. Some restaurants nearby. I tried the semi buffet dinner here which is super at great price. Overall I enjoy so much during my stay and I have already booked two nights for next week again. …
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Date of stay: November 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Henry_Tse_GM, General Manager at Hotel COZi Oasis
Responded 21 Nov 2019
Dear Valued Guest, Thank you very much for choosing Hotel COZi‧Oasis. We are grateful to both your compliments and comments. It is motivation for us to strive for betterment through constructive comments. The areas that you kindly highlighted have been taken into consideration and we will spare no efforts in enhancing stay experiences. Please accept our sincere appreciation for your kind feedback and we look forward to having the pleasure of welcoming you back in the near future. Yours sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$99 - US$148 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongKwai Tsing / New Territories / Kwai Fong
NUMBER OF ROOMS
583
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Claim Your Listing Frequently Asked Questions about Hotel COZi Oasis
Which popular attractions are close to Hotel COZi Oasis?
Nearby attractions include Kwai Chung Plaza (1.2 km), Panda Place (1.2 km), and Guandi Temple (1.0 km).
What are some of the property amenities at Hotel COZi Oasis?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel COZi Oasis?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel COZi Oasis?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
What are some restaurants close to Hotel COZi Oasis?
Conveniently located restaurants include Little Mario's Pizzeria, Mabao Cart Noodle, and TamJai SamGor Mixian (Kowloon Commerce Centre).
Are there opportunities to exercise at Hotel COZi Oasis?
Yes, guests have access to a fitness centre during their stay.
Does Hotel COZi Oasis have an airport shuttle?
Yes, Hotel COZi Oasis offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel COZi Oasis have airport transportation?
Yes, Hotel COZi Oasis offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel COZi Oasis?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel COZi Oasis offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.