Nice price in a comfortable hotel. Staff are well trained amd friendly. Modern design room with excellent location and view. High security. Due to the event the room rate is very very reasonable. Highly recommend.
There's not much that could be improved for this hotel. Location is perfect: taxis, metro, airport shuttle are just around the corner and many places can be reached quite conveniently by foot (if weather allows it). I enjoyed the excellent room, with a great bed, fantastic bathroom, high quality wifi and a nice view. Staff was super friendly and helpful. Even the security guards were friendly and always in good mood. Not the cheapest place but definitely worth every penny. Would immediately decide to stay here again next time I'm in HK.
We were originally scheduled for check in at the OTTO Hotel this morning on the 14th of July. However, due to some unforeseen circumstances and relative flight cancellations arising from Covid-19 we were unable to continue the reservation. We proceeded to ask for a cancellation and full refund. The general manager, Simon was extremely understanding in this situation and allowed a full refund although our booking was under the non refundable scheme. He even called up Agoda and explained everything and provided us with a local Agoda number to call. The whole thing was very efficient and we highly appreciate the Hotel, staff and Simons help. So as long as everything works out, I would definitely recommend this Hotel to everybody.
This hotel located in heart of TST (Tsim Sha Tsui) so I decided to book this hotel because it convenient for me travel especially you have subway just outside hotel and loads of taxi go pass the hotel not even that there a airport express bus just literally 5mins walk from the hotel. Once I arrived in Hong Kong on 30th June after staying at Dorsett Hotel in Tsuen Wan for 14 days quarantine it's the worst hotel to stay so after the quarantine I decided not to stay there lucky I have plan this way back to stay in another hotel after quarantine since February. Once I arrived to this hotel I greetings by security officer/ which they are really helpful and friendly helping you take to the lift and hotel lift and press the floor you need to for the reception Arriving at the…
We booked this trip at the height of unrest of HKG, tourism has dropped 40% prices are soft, we got a great deal, by the time we got there, Coronavirus was started to inflict fear, prices were dropping even more, hotel is in the heart of TST, walking distance to all transport, TST metro station is just 100meter away, new hotel of less than 2 years, well kept, wonderful staff, rooms are small, but works if you only want a place to wash and sleep.