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The Emperor Hotel

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373 Queens Road East, Wan Chai, Hong Kong China
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Traveller (178)
Dining (10)
Room & Suite (9)

About

#187 of 797 hotels in Hong Kong
Location
Cleanliness
Service
Value
Dashing yet pleasing, vibrant yet elegant - The Emperor Hotel in Wanchai on Hong Kong Island offers you the urban vibe but still, a truly home away from home with our upscale flair, amenities and services.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
24-hour security
Baggage storage
24-hour front desk
Wifi
Restaurant
Breakfast available
Breakfast buffet
Concierge
Non-smoking hotel
Doorperson
Umbrella
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Safe
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Electric kettle
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese

Location

Full view
100Great for walkers
Grade: 100 out of 100
168Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
171Reviews7Q+A20Room tips
Traveller rating
  • 45
  • 75
  • 29
  • 13
  • 9
Time of year
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Popular mentions
marcolomastro90 wrote a review Jan 2021
Hong Kong, China3 contributions
Beware they scam customers. They told me I burned a sheet and they charged me 570hkd, obviously I didn't burn the sheet but they didn't want to hear any explanations. I will never return to this hotel, at this moment I am staying here again but I will change hotels soon. The morning I left the hotel there was no hole ...
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Date of stay: January 2021Trip type: Travelled on business
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Poliwhirl wrote a review Dec 2020
Hong Kong, China785 contributions260 helpful votes
OK, we didn’t pay too much per room per night and the rule that you get what you pay for seems to be true. So this review is in that context. Firstly, I was allocated room 11 on floor 18. If you get allocated room 11 don’t accept it, the window is tiny and the room feels like a prison cell. The rooms are ok and the best features are the clean and comfortable bed and the water pressure in the shower. The shower is not large but is sufficient but note that the water takes quite a while to heat up. The room has a TV but the choice of channels is limited, no major international stations to watch. There’s a Bluetooth clock/speaker, Aircon, minibar fridge (empty), closet, safe, tea/coffee/kettle (supplies are limited so you may want to bring your own). A few of points to note:- The hotel is close to a major traffic junction and so if you are sensitive to noise at night beware. There is major construction going on next to the hotel currently with large cranes which operate from around 8am to 6pm on weekdays, I’m not sure about weekends. The hotel seems to charge for everything considered ‘extra’. Currently all bars and restaurants in Hong Kong close at 6pm due to coronavirus restrictions so if you’re on a staycation you need to order a food delivery. If you want the hotel to to provide a plate, knife/fork, wine glass etc, the hotel will charge you. If you want more water bottles than the daily allocation the hotel will charge you. The amounts are not significant but the principle of charging for everything extra is very annoying and outdated; where’s the spirit of customer service in this hotel? It doesn’t seem to exist here. All in all underwhelmed, nothing really strongly positive to report here.
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Date of stay: December 2020Trip type: Travelled with friends
2 Helpful votes
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Response from kit Lui, Sales at The Emperor Hotel
Responded 6 Jan 2021
Dear Guest, Thank you for choosing to stay at The Emperor Hotel and also for taking the time to share a review. Your feedback is extremely important to us and has been shared with the team to review and make necessary improvements. We look forward to welcoming you back in the nearest future. The Emperor Hotel
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WaiMan wrote a review Dec 2020
Hong Kong, China34 contributions8 helpful votes
We did a very enjoyable staycation at this hotel from 15 to 16 Dec 2020. The room is clean and comfortable. The food is delicious. Their services is nice as well. The location is a bit far from the MTR Wanchai station but it's easy to go Lee Tung Street to view Christmas Light Decoration at night.
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Date of stay: December 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from kit Lui, Sales at The Emperor Hotel
Responded 6 Jan 2021
Dear WaiMan, Thank you for choosing to stay at The Emperor Hotel and for taking the extra time to compliment us on an overall experience. We are extremely happy to learn that you had an enjoyable stay. Your compliment on our well-appointed room and service provided by the team is much appreciated. We look forward to welcoming you back in the nearest future. The Emperor Hotel
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Полина К wrote a review Apr 2020
7 contributions
- Same breakfast every day. It’s not a buffet breakfast, just a toast with egg, bacon a sausage, no alternative for vegetarian. Also they give a tap water on the breakfast 🤢 - Gym is closed. - In the room you cannot set climate control in 27.5 🥶 - Stains on the carpet. - Longe on the roof is closed. - This hotel was build two years ago but design looks like 1990. - They cannot rent a HDMI cable. - The functions of the new LG TV that we had in our room were ripped off, for example was impossible to use any app like YouTube or connect your device to it. So TV is only for Chinese news 😂
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Date of stay: April 2020
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Visitor wrote a review Mar 2020
2 contributions5 helpful votes
Really comfortable Hotel. Front desk staff Matthew , Kaman and Kayley are so helpful and always provide big smile. For the room, it’s clean and the Housekeeping staff Sum work very hard and satisfied my needs. I will come and stay again
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Date of stay: February 2020Trip type: Travelled solo
1 Helpful vote
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Response from EmperorHotelHK2019, Manager at The Emperor Hotel
Responded 23 Mar 2020
Dear visitorandy, Thank you for staying with us at The Emperor Hotel and for your wonderful comments. We’re delighted to hear about your stay and hope you had an enjoyable trip in Hong Kong. We look forward to welcoming you back in the near future. Please feel free to visit our hotel website to check out our best value packages and rates. The Emperor Hotel
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PRICE RANGE
US$43 - US$170 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongHong Kong Island / Stubbs Road
NUMBER OF ROOMS
299
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Frequently Asked Questions about The Emperor Hotel
Which popular attractions are close to The Emperor Hotel?
Nearby attractions include Chai Wan market (0.4 km), Hong Kong Racing Museum (0.4 km), and The HanLi (0.4 km).
What are some of the property amenities at The Emperor Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Emperor Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Emperor Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to The Emperor Hotel?
Conveniently located restaurants include Le Reve, Mamaday Cafe, and Pirata.
Are there opportunities to exercise at The Emperor Hotel?
Yes, guests have access to a fitness centre during their stay.
Does The Emperor Hotel have an airport shuttle?
Yes, The Emperor Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Emperor Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Emperor Hotel?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to The Emperor Hotel?
Many travellers enjoy visiting Tai Kwun (2.6 km), Sik Sik Yuen Wong Tai Sin Temple (7.7 km), and PMQ (2.9 km).
Does The Emperor Hotel have any great views?
Yes, guests often enjoy the city view available here.