The staff here are all friendly, including counter, room service, cleaning staff, restaurant waiter etc., they are helpful, considerate and caring. Seldom see such a nice attitude in service industry. Would be a reason for my revisit in the future. Obviously they have put emphasis on staff attitude training. Hope they can keep up this good work.
Attractive offer of a 24-hrs flexible check-in package is a very good idea in the market! Located near the Nathan Road is a very good choice, lots of restaurant to choose. The upgraded premier room is very nice, big and clean.
I stayed with the CityView several times over the last 20 years during my previous visits. This time my wife and I had to endure an extended long stay (more than a month) due to COVID19 complicated travel arrangement. Observations were therefore much more detailed than before and reflect the consistent excellent standard offered by the CityView.
Due to Covid, the price of the stay was really cheap (around £31 a night in a premiere room). I had originally booked for four nights but extended it to 7 nights in total. The room was spacious, bed was the most comfiest I have ever slept in, staff are great and location excellent! The MTR is literally just round the corner on the doorstep. What I really liked is that the hotel is eco friendly and a recycle bin for plastic bottles etc is in you room. Would definitely stay here again although if it wasn’t for Covid, I’d imagine prices would be expensive. Upgrade to a premiere room!
房間尚好,但check in需時極長,排隊將近20分鐘直至客人鼓噪才有多2位員工出來處理。但第二天check out時前台話我係房間食煙 但本人從不吸煙 一番爭論後本人要求酒店拿出證據 但酒店方面只說發現煙灰 後亦交還本人押金 但就話要black list我😡 The room is ok, but check-in takes very long time. It takes nearly 20 minutes until the guests clamor for it, only two more employees came out to handle it. When I checked out the next day, the front desk said I was smoking cigarettes in the room, but I’m not a smoker. After a dispute, I asked the hotel to show evidence, but the hotel only said they had discovered some ashes. Then they returned my deposit, but BLACK LIST me.A very unpleasant experience.
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