The Cityview
3,744 reviews
#100 of 794 Hotels in Hong Kong
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No.23 Waterloo Road, Kowloon, Hong Kong China
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Panoramas (11) Room & Suite (897)
Travel safe during COVID-19
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Regular temperature checks for staff
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Updated 20/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Cityview
Updated 20/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#100 of 794 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
Boasting a prestigious address in the heart of Yau Ma Tei - filled with unique cultural and urban charm - The Cityview sits adjacent to the bustling Nathan Road, the famous shopping and entertainment district renowned for its historical buildings and famous attractions like the Temple Street Night Market, Yau Ma Tei Wholesale Fruit Market, Ladies’ Market and Chinese Opera Theatre. The Cityview achieves world-class green eco-standards and provides the finest in healthy accommodation by means of initiatives such as dedicated live plant walls in the lobby, plus in-room environmentally friendly facilities as well as a smoke-free overall environment. Boasting Gold Certificate status from the globally respected Environmental Management Programme - EarthCheck, we are the prestige property at the forefront of eco-conscious hospitality in Hong Kong. We also provide up-to-date amenities and facilities including complimentary Wi-Fi, as well as professional and attentive services to make you feel right at home during your stay. All the income derived from the operation of The Cityview will be applied to the charitable activities of the Chinese YMCA of Hong Kong. Thank you for supporting The Cityview.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Airport transportation
Conference facilities
Banquet room
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Wine / champagne
Shuttle bus service
Car hire
Taxi service
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Chinese
Location
Full view
100Great for walkers
Grade: 100 out of 100
244Restaurantswithin 0.5 km
18Attractionswithin 0.5 km
Contact
No.23 Waterloo Road, Kowloon, Hong Kong China
Name/address in local language
Getting there
Yau Ma TeiMass Transit Railway (MTR)9 min
Mong KokMass Transit Railway (MTR)9 min
Car HireSee all Hong Kong car hire
3,744Reviews104Q+A100Room tips
Reviews
Traveller rating
- 1,284
- 1,768
- 547
- 90
- 55
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Popular mentions
The staff here are all friendly, including counter, room service, cleaning staff, restaurant waiter etc., they are helpful, considerate and caring. Seldom see such a nice attitude in service industry. Would be a reason for my revisit in the future. Obviously they have put emphasis on staff attitude training. Hope they can keep up this good work.
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Date of stay: January 2021
Value
Service
Sleep Quality
Helpful
Attractive offer of a 24-hrs flexible check-in package is a very good idea in the market! Located near the Nathan Road is a very good choice, lots of restaurant to choose. The upgraded premier room is very nice, big and clean.
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from The Cityview The Cityview, Guest Services / Front Office at The Cityview
Responded 2 weeks ago
Dear Josephinekwan, Thank you for taking the time to share your experience with us. We are appreciate your nice compliments and enjoyed the stayed with us and especially our room size and cleanness service. Once again, thank you for your nice feedback. We all hope to have another opportunity to welcome you again in the near future and provide you another pleasant stay.
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I stayed with the CityView several times over the last 20 years during my previous visits. This time my wife and I had to endure an extended long stay (more than a month) due to COVID19 complicated travel arrangement. Observations were therefore much more detailed than before and reflect the consistent excellent standard offered by the CityView.
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from The Cityview The Cityview, Guest Services / Front Office at The Cityview
Responded 10 Dec 2020
Dear Sam C, Thank you for taking the time to share your experience with us. We are glad that you enjoyed the stayed with us and stayed with us several times over the last 20 years. We appreciate your nice feedback, and we will continue to improve ourselves, to bring guest a more perfect stay experience. We look forward to welcoming you and your wife back in the near future!
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Due to Covid, the price of the stay was really cheap (around £31 a night in a premiere room). I had originally booked for four nights but extended it to 7 nights in total. The room was spacious, bed was the most comfiest I have ever slept in, staff are great and location excellent! The MTR is literally just round the corner on the doorstep. What I really liked is that the hotel is eco friendly and a recycle bin for plastic bottles etc is in you room. Would definitely stay here again although if it wasn’t for Covid, I’d imagine prices would be expensive. Upgrade to a premiere room!
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Date of stay: December 2020Trip type: Travelled solo
Helpful
Response from The Cityview The Cityview, Guest Services / Front Office at The Cityview
Responded 9 Dec 2020
Dear 26yellowmellow, Thank you for taking the time to share your experience with us. We are highly appreciate your nice compliments and enjoyed the stayed with us. We also glad that you enjoyed our green practice and our staff performance. Once again, thank you for your nice feedback and we all hope to have another opportunity to extend our warmest welcome to you on your next return.
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房間尚好，但check in需時極長，排隊將近20分鐘直至客人鼓噪才有多2位員工出來處理。但第二天check out時前台話我係房間食煙 但本人從不吸煙 一番爭論後本人要求酒店拿出證據 但酒店方面只說發現煙灰 後亦交還本人押金 但就話要black list我😡 The room is ok, but check-in takes very long time. It takes nearly 20 minutes until the guests clamor for it, only two more employees came out to handle it. When I checked out the next day, the front desk said I was smoking cigarettes in the room, but I’m not a smoker. After a dispute, I asked the hotel to show evidence, but the hotel only said they had discovered some ashes. Then they returned my deposit, but BLACK LIST me.A very unpleasant experience.
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Date of stay: September 2020Trip type: Travelled solo
1 Helpful vote
Helpful
Response from The Cityview The Cityview, Guest Services / Front Office at The Cityview
Responded 12 Oct 2020
Dear Lucas, We would like to thank you for spending time to give us comments regarding the experience you have had during your recent stay in our hotel. We are sorry to hear that the time frame of check-in process did not meet with your expectation. The department head concerned has been notified to review the existing procedures, remedy action and staff training has been implemented in order to ameliorate the said situation. The Cityview achieves world-class green eco standards and provides the finest in healthy accommodation by different environmentally friendly facilities in lobby and guest rooms, as well as an overall smoke-free environment. Should you have inquiries regarding any aspect of our environmental or operational practices, please feel free to contact us at jimmychan@thecityview.com.hk and I will be most pleased to assist with.
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PRICE RANGE
US$40 - US$149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
青年会国际宾馆, 香港城景国际, the cityview hong kong hotel hong kong, cityview hotel hong kong, cityview hong kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Jordan / Yau Ma Tei
NUMBER OF ROOMS
422
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Claim Your Listing Frequently Asked Questions about The Cityview
Which popular attractions are close to The Cityview?
Nearby attractions include Tin Hau Temple (0.4 km), Yau Ma Tei Tin Hau Temple (0.4 km), and Ya Ma Tei Fruit Market (0.3 km).
What are some of the property amenities at The Cityview?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Cityview?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Cityview?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Cityview?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Cityview?
Conveniently located restaurants include Nagasakayaki, Beauty in The Pot, and Tearapy.
Are there opportunities to exercise at The Cityview?
Yes, guests have access to a fitness centre during their stay.
Does The Cityview have an airport shuttle?
Yes, The Cityview offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Cityview?
Yes, dry cleaning and laundry service are offered to guests.
Does The Cityview offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Cityview?
The staff speaks multiple languages, including English and Chinese.