Kerry Hotel Hong Kong

Kerry Hotel Hong Kong

おしゃれなテレビ周り
Traveller (2078)
Room & Suite (411)
Kerry Hotel Hong Kong
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About

4.5
#54 of 604 hotels in Hong Kong
4.4 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Value
Bay View
Languages Spoken
Chinese
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Poolside bar
Rooftop bar
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Refrigerator
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Hotel links
Special Offer:Exclusive Member Rate

Location

38 Hung Luen Road, Hung Hom Bay, Kowloon, Hong Kong China
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 80 out of 100
80
Hong Kong Intl Airport
27.6 km
See all flights
Shenzhen Airport
53.8 km
See all flights
Hung Hom
8 minMass Transit Railway (MTR)
4.5
4.5 of 5 bubbles1,344 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Kerry Hotel Hong Kong in Kowloon stands out for its easy access to public transport, highly appreciated by guests aiming to explore the city. The hotel boasts a plethora of praised amenities, such as luxurious rooms with breathtaking views and a variety of dining and recreational options. While the inviting atmosphere and cleanliness receive accolades, some guests have noted noise disturbances and varying opinions on value for money. Service is generally regarded as attentive, although occasional lapses are mentioned. Room satisfaction is high, despite occasional complaints about odors and locations within the hotel.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Reasonable
Cleanliness
Meticulous
Service
Attentive
Amenities
Comprehensive

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Detailed Reviews
HKTB wrote a review Nov 2020
Hong Kong, China
+1
5.0 of 5 bubbles
My wife and I had a wonderful staycation at the Kerry Hotel in October, 2020. We booked a standard room with city view using a special staycation rate for two nights. Since it is a Shangri-La hotel, we were anticipating a comfortable stay, but wondering about the hotel's location in Hung Hom. It turned out the hotel location was very good being only walking distance to the Whampoa Garden area and the Whampoa MTR station. The Whampoa Garden area was full of shops and restaurants for us to explore. Adjacent to the hotel are piers for ferries to Central and North Point and extending in both directions is a long waterfront promenade with views of Victoria Harbour where we had a very enjoyable walk one evening. Also, under the hotel, at ground level, is a bus and minibus terminus which would be great if you want to explore the city on public transportation.

The hotel staff was very friendly and helpful. They welcomed us upon arrival, took our luggage for later delivery to our room and directed us to the reception counter for check-in. Check-in was fast and efficient and our luggage was delivered to our room shortly after we arrived in our room.

We were very pleased with the facilities. The main lobby was spacious, pleasant and elegant with a lounge area where guests could enjoy drinks and afternoon tea, with views out onto a landscaped garden and Victoria Harbour beyond. Adjacent to the extensive lobby was a food court, called the Dockyard, serving a variety of Asian cuisines, snacks and drinks, very convenient for casual dining and snacks. Guests could also enjoy their drinks and food out on the landscaped terrace. Besides a barber shop there was also a spa where my wife received a good massage for an additional charge.

Our room is one of the best that I have stayed in so far. It was very spacious with a high ceiling. It was clean, neat, elegant, well designed and fitted out. All the amenities we could ask for were available, including a safe and there was even a separate closet compartment for an iron and ironing board. The bathroom offered a shower stall with a rain shower as well as a full size bathtub so we could enjoy both. The bed, pillows and linen were very comfortable and we slept well.

Overall we were very happy with our short vacation at this hotel.
Read more
Date of stay: October 2020
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Den Oudsten, General Manager at Kerry Hotel Hong Kong
Responded 10 Nov 2020
Dear HKTB, thank you for your lovely detailed review. I am very happy to know that you enjoyed your stay with us and it gives me great pleasure reading your kind words commending our service, hotel facilities and our guestroom. Thank you once again for your excellent feedback and we hope to see you again very soon.
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sundaybrunch wrote a review Jul 2020
Hong Kong, China
+1
5.0 of 5 bubbles
We had a very nice staycation at the Kerry Hotel a few weeks ago.
I am surprised with the space they have at the lobby. The floor to ceiling windows is amazing and it allows natural sunlight to shine through. We had a city view room which is nice and gives you a decent view of the school and the residential Whampoa Garden nearby.
The bed is comfortable and the size of the bathroom is big with 2 basins and bathtub and a standalone shower.
The swimming pool was quite packed during weekends, and there’s quite a few expats and local families lounging around on the pool side.
We visited Red Sugar (the bar) and tried their new menu, which is amazing. They have a sundown session at the moment from 4-8pm. You can order selected drinks (unlimited) and Tapas at a reasonable price during weekend. Thank you Simon and team who gave us such a wonderful time. I have written a separate review on Red Sugar if you are keen to read.
Another big thank you to Didi and the team at the Club Floor. They were very friendly and attentive. They gave us great suggestions on the breakfast menu and showed me how to use the espresso machine. Order the Laksa, you won’t regret it.
The hotel is one minute walk to the Hung Hom Pier and fairly close to Whampoa MTR station. We took the ferry from Hung Hom Pier to North Point (15 minutes ride) but I also understand there’s a ferry operating from the same pier to Central.
I like the hotel and I think it is well situated if you are looking for a weekend staycation which is not too far away from town. You can also walk on the waterfront promenade, which is quite an amazing activity. I assure you the ferry ride would make a huge difference to your journey too. The hotel is close to Whampoa Garden where there’s plenty of shopping and dining facilities too.
I am very happy with the stay and I look forward to visit the hotel again before their Sundown Session ends!
Read more
Date of stay: July 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Den Oudsten, General Manager at Kerry Hotel Hong Kong
Responded 2 Aug 2020
Dear sundaybrunch, Thank you for taking the time to leave us a comment. We are delighted to know that you have enjoyed your staying experience with us. We wish you would come and visit again very soon. Andrew den Oudsten, General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
lonestar64 wrote a review Nov 2020
London, United Kingdom
5.0 of 5 bubbles
This is a very pleasant hotel tugged away in a large residential area. The hotel is right next to the water front flanked by a few office blocks.

We stayed two nights in a premier seaview room, at 52sqm it was one of largest hotel rooms we ever stayed, larger than most hotel suites. Not only was the room very spacious, it was clean, beautifully decorated with amble sitting around the room to soak up the atmosphere, exactly like the picture from the hotel website. The room had an expansive view, looked directly to the North Point District of Hong Kong Island rather than Central, and we were treated with an beautiful sunrise one morning.

Our room included club lounge access. It was a spacious and pleasant lounge with decent breakfast and happy hour fare, but we must give a mention to the afternoon tea which came in a beautifully presented tray. A nice little touch that made the afternoon felt special.

Lastly, the area surrounding the hotel is very relaxing with a long promenade for exercises or short runs. Unusually, there is an area like an up market food court with a wide choice of international fare, as well as the usual hotel restaurants, lounges and bars, which makes it a nice place to hang out. The new ferry service from right outside the hotel to Central piers also makes the hotel very accessible to escape to from busy Central.
Read more
Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Den Oudsten, General Manager at Kerry Hotel Hong Kong
Responded 23 Nov 2020
Dear lonestar64, thank you for taking the time out to share your wonderful feedback with us. I was delighted to know that you enjoyed all aspects of your stay and we look forward to your return.
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Savion I wrote a review May 2021
Cresskill, New Jersey
3.0 of 5 bubbles
I am staying in the premier double twin bed room together with my daughter for our compulsory quarantine stay. The room is nice a spacious, very clean and comfortable. They gave us dishes for two, cleaning material to clean the bathroom, dishes, and dining table, and laundry detergents.

We took the Sea view which is a huge benefit so highly recommended as the view is amazing and makes a difference.

My main and recurring issue is the food. We get three meals a day. Apparently as a quarantine guest you get different food than if you were a hotel guest. So don’t expect the normal food you would get for breakfast or any other meal in your favorite 5 star hotel.
I found the food to be similar to airplane food. Nearly each meal had rice (either fried or steamed), mostly Asian cuisine, very dull flavored with the same plain soup every morning or lunch which I believe is from peas but not very edible. There is usually a small piece of bread with butter in each meal, and some small dessert which is the only normal thing I have found in the meals. Meals in general lack sufficient protein, very basic mostly comprised from simple carbs and a very small bowl of fruit or vegetables. So if you are health conscious like me, this may be a concern.
I have raised my voice several times and discussed with the food & beverages managers and yet nothing has changed. Quite disappointing. Due to this, my wife has been coming daily from mid-levels to deliver home made food to our likings. It’s very time consuming and out of the way for her so take that into account if you live far from the hotel.
Read more
Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kerry Hotel Hong Kong , Owner at Kerry Hotel Hong Kong
Responded 20 Jun 2021
Dear saviOni, Thank you very much for your quarantine stay at the Kerry Hotel, Hong Kong and for taking the time to share your feedback with us. We are glad to hear that you are impressed with the breathtaking view of Victoria Harbour and our spacious guestroom. Concerning the dining experience, please accept our sincere apologies for the disappointment caused. Our Food and Beverage management team has already made direct contact with you in this regard. Once again thank you for being our guest. We truly value your support and hope to be able to welcome you and your family back to our hotel in the near future. If any assistance is required, please feel free to contact us.
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Simon W wrote a review Jul 2020
4.0 of 5 bubbles
We enjoyed our one night getaway at the Kerry. The room service was excellent for dinner and breakfast. The room was big and comfortable with a great view of the harbour.
My only negative comment would be about the pool, it is somewhat smaller than it appears in images, and there is a limited selection of good sun loungers. We arrived at 9.15 after 9am opening and all were gone in the all day sun spots. Nobody’s fault, just my feedback. Service staff were excellent by the pool, particularly Raymond on the pool bar and Hannah at the front desk. The Lifeguards could probably do a better job of cleaning up towels and things rather than chatting to each other. All in all a good stay! Would stay again
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KerryHotelHongKong, General Manager at Kerry Hotel Hong Kong
Responded 2 Jul 2020
Dear Simon W, Thank you for taking the time to leave us a comment. We are delighted to know that you have enjoyed your staying experience with us. We wish you would come and visit again very soon. Andrew den Oudsten, General Manager
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Gloria Wong wrote a review Jan 2021
Hong Kong Island, China
4.0 of 5 bubbles
This is our first staycation in Hong Kong. We picked Kerry Hotel due to the convenient location - many good food nearby, supermarket and shopping mall are just 8 minutes walk! Staffs were so kind that they introduced all facilities that we could access during our staycation! The gym in Kerry Hotel is the biggest gym I have even seen and the harbour view is just perfect. Button-load water dispenser, bottled water, box for storing used towels were displayed in every corners. Would definitely revisit again! Highly recommended :)
Read more
Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kerry Hotel Hong Kong , Owner at Kerry Hotel Hong Kong
Responded 31 May 2021
Dear Wong G, Thank you very much for choosing the Kerry Hotel, Hong Kong for your first staycation and your on-going support. It certainly sounds like you had a wonderful time with us and enjoyed our heartfelt hospitality. We are very glad to know that you are impressed with the convenient location and the facilities in our Health Club - Base Camp. We look forward to welcoming you back again next time with the most pleasant staycation.
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RYAN L wrote a review Feb 2020
5.0 of 5 bubbles
That's my first time visited in red sugar bar and the mixologist Simon make me very good taste of Negroni. Glass had been chilled and the ice with the logo and he recommended to try the new menu cocktail it's really make me suprised also he tell me behind the story.
It's really make me felt comfortable to stay here really thank you to Simon and I believed he will deserve more in future.
Read more
Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KerryHotelHongKong, General Manager at Kerry Hotel Hong Kong
Responded 2 Feb 2020
Dear ryanl110, Thank you for taking the time to leave us a comment. We are delighted to know that you have enjoyed your dining experience at Red Sugar, and our staff Simon was able to impress you with their personable service. We wish you would come and visit again very soon. Andrew den Oudsten, General Manager
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Clarence wrote a review Dec 2021
4.0 of 5 bubbles
It is necessary to provide vacuum cleaner for guests to clean the room. The hotel may consider to put a small vacuum cleaner into the room if you expect to continue to service people as quarantine hotel.

During Christmas or festival, it will be good to arrange special webinar for guests to join the joyful of festival.

Overall, I am very satisfied your hotel services and the can-do sprint of your staff.
Read more
Date of stay: December 2021
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kerry Hotel Hong Kong , Owner at Kerry Hotel Hong Kong
Responded 3 Jan 2022
Dear ClarenceYeung, Thank you very much for your quarantine stay at the Kerry Hotel, Hong Kong as well as for your time taken in sharing your review with us. We are delighted to know that you enjoyed our heartfelt hospitality during the stay and greatly appreciate your recommendations for provision of a vacuum cleaner in guestroom and online festive activities. Our leadership team will certainly closely monitor the trend of demand from our guests to identify how we can enhance the offerings in the future. Once again thank you for being our guest and for your invaluable feedback. We truly value your continuous support and look forward to an opportunity of welcoming you back to our hotel next time. Please feel free to contact us should we be of assistance. Meanwhile, we wish you and your family a Prosperous New Year.
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savethesharks999 wrote a review Jan 2020
Epping, United Kingdom
5.0 of 5 bubbles
Not many hotels can you say are just perfect but i can not find a single fault with this one,
First the staff are lovely , efficient and just super helpful genuine people ,
As for the rooms we had one on the 12 floor overlooking the harbour area with superb views especially at night, with the most wonderful large comfy bed and pillows
An excellent rain shower & bathtub made for a fantastic two day stay. I could not wait to get back to the room at end of the day. They even give you a free mini bar until you need to then replace the items after which they are chargeable. I cant ever remember a hotel doing this & it was very much appreciated.

Hotel was quiet, and just seemed well run i would have no issues ever staying here again & this was a recommendation from someone else we know who stays regularly
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KerryHotelHongKong, General Manager at Kerry Hotel Hong Kong
Responded 5 Jan 2020
Dear savethesharks999, thanks for your sharing this review. Lovely to hear you had a wonderful time with us and that you loved the hospitality at our hotel. We hope to see you again in the near future. Andrew den Oudsten, General Manager
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limeh0g wrote a review May 2021
Toronto, Canada
4.0 of 5 bubbles
22 days in Kerry Hotel (the most ridiculous quarantine policy in the world imposed by the commie regime in hk). Arrived HKG about 4:55PM. Spent 4 hrs to go through the cumbersome ccp virus registration/testing process. (less than 15 minutes to go thru the immigration and customs). Checked in at the hotel at 10:30PM. Two boxes of sndwiches were laid on the table inside the room.
Room is spacious (450 sq ft according to the hotel website) with nice harbour view.All meals delivered in heavy brown bag which would not be reused is a huge waste of natural resources. Fortunately, they do not use disposable plastic forks and knives. Food quality is generally good although there is no choice for the mains which might pose problem for some picky persons, Foods are low sodium, no msg (deserts high glucose though). Service friendly and efficient. Check out took less than 5 minutes (booked the check out time one day in advance). Hotel gave out few discount/complimentary drink or desert vouches to be used in their restaurant and cafe/lounge . Walked 5 minutes to the pier to take a ferry to
Central on the island (approx 20 minutes ride)
Overall experienceof the stay is good
Read more
Date of stay: May 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: pay more for harbor view room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kerry Hotel Hong Kong , Owner at Kerry Hotel Hong Kong
Responded 1 Jun 2021
Dear limeh0g, Thank you very much for your quarantine stay at our hotel and for your positive feedback. We look forward to welcoming you back next time for another most pleasant experience with us. Please feel free to contact us should we be of assistance.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alexandra D wrote a tip Jun 2024
Bucharest, Romania3 contributions
5.0 of 5 bubbles
"Book a room with sea view!"
Read full review
Josephine wrote a tip Apr 2024
Guam, Mariana Islands2 contributions1 helpful vote
5.0 of 5 bubbles
"Uber is big there and very accessible and inexpensive. Better than hotel cars and taxis."
Read full review
Laura wrote a tip Apr 2024
19 contributions16 helpful votes
4.0 of 5 bubbles
"Lounge at lobby during tea time can be very busy"
Read full review
Brian W wrote a tip Mar 2024
Birmingham, United Kingdom43 contributions54 helpful votes
5.0 of 5 bubbles
"Great hotel gets busy great wedding venue "
Read full review
ivan y wrote a tip Mar 2024
3 contributions
5.0 of 5 bubbles
"Book in advanced to reserve nice window seats. "
Read full review
Not the right property for you?
There are more places to choose from in the Hong Kong area.
PRICE RANGE
HK$1,437 - HK$1,983 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongKowloon / Whampoa / Kowloon City District
NUMBER OF ROOMS
546
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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KERRY HOTEL HONG KONG - Updated 2024

Frequently Asked Questions about Kerry Hotel Hong Kong
Which popular attractions are close to Kerry Hotel Hong Kong?
Nearby attractions include Hong Kong Museum of History (1.1 km), Hong Kong Science Museum (1.1 km), and Tsim Sha Tsui Promenade (1.1 km).
What are some restaurants close to Kerry Hotel Hong Kong?
Conveniently located restaurants include Scarlett Café & Wine Bar, Avenue75 Bar & Eatery, and B’Hood.
Are there any historical sites close to Kerry Hotel Hong Kong?
Many travellers enjoy visiting Tai Kwun (4.1 km), Sik Sik Yuen Wong Tai Sin Temple (4.7 km), and PMQ (4.2 km).
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