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Gateway Hotel (Marco Polo Hotels)

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Traveller (376)
Room & Suite (414)
Dining (103)
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Overview
  • Excellent54%
  • Very good34%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“continental club”(74 reviews)
“harbour city”(76 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,347)
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917 results
Traveller rating
489
316
74
29
9
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LanguageEnglish
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489
316
74
29
9
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All reviewscontinental clubharbour citymarco polo hotelscity supernespresso machineocean terminalshopping mallmobile phonethird floorreplenished dailyexcellent locationfree wifiupon checknathan roaddirect accessmtr stationfavorite hotel
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1 - 5 of 917 reviews
Reviewed yesterday

We took the red-eye flight from Sydney and landed in Hong Kong about 5.30am. Arrived at the motel at about 6.30am and asked reception if we could check into our room, expecting the usual 'leave your bags here and come back after lunch' response. But...More

Review collected in partnership with Marco Polo Hotels
Thank Neale61
Reviewed yesterday

We stayed in Gateway Hotel because of its location. It is very central for some shopping and sightseeing in Hong Kong. There is a lot of options around the hotel. Transportation is not a problem. It is located near the MTR, bus stop, Star Ferry,...More

Thank chikkipiffle
Reviewed yesterday

Overall room is clean, though can still be improved. Hotel staff are generally polite and helpful, especially the housekeeping staff. But we were unlucky that we encountered a rude front desk staff that helped us with out registration fro check-in. First thing she asked was...More

Review collected in partnership with Marco Polo Hotels
Thank Jade L
Response from DalipSingh_GM, General Manager at Gateway Hotel (Marco Polo Hotels)Responded yesterday

Dear Jade L, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for falling short of your expectations, particularly with the check-in service at the hotel. Please rest...More

Reviewed 2 days ago

The hotel is extremely convenient in terms of location and value for money. The service is quite good but the breakfast options aren't attractive to Indians and vegetarians. If they improve this, it would be much better.More

Review collected in partnership with Marco Polo Hotels
Thank Ravi A
Response from DalipSingh_GM, General Manager at Gateway Hotel (Marco Polo Hotels)Responded yesterday

Dear Ravi A, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. We appreciate you sharing your suggestion about improving the food variety for Indians and vegetarians. Rest assured that we have placed...More

Reviewed 2 days ago

Great customer service. Excellent position in the middle shopping area. the room was small but nice. good coffee machine in the room. Hairdrier unfortunately was very poor quality. and rooms were a bit noisy both day and night. Bed quality is good.More

Review collected in partnership with Marco Polo Hotels
Thank saro2018
Response from DalipSingh_GM, General Manager at Gateway Hotel (Marco Polo Hotels)Responded yesterday

Dear saro2018, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for the inconvenience you had encountered with the hairdryer and also the noise disruption in your room during your...More

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Best Value Properties in Hong Kong, China
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Details
Price range
US$193 - US$523 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Family Hotel in Hong Kong
#24 Business Hotel in Hong Kong
#31 Romantic Hotel in Hong Kong
#43 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$193 - US$523 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Family Hotel in Hong Kong
#24 Business Hotel in Hong Kong
#31 Romantic Hotel in Hong Kong
#43 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (376)
Room & Suite (414)
Dining (103)
Pool & Beach (1)
Amenities (44)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Nearby
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping
areas of Hong Kong. With a high concentration of
hotels, retail shops and commercial offices – it’s a
busy and bustling neighbourhood that never sleeps. On
the surface, Tsim Sha Tsui seems to only feature an
abundant number of high-end retail stores selling
designer brands and jewelry, owing to its popularity
with high-budget shopping tours. However, it also
...More
Questions & Answers
Ask a question
Meowwww1968
10 December 2017|
AnswerShow all 2 answers
Response from kenneths366 | Reviewed this property |
I believe smoking in the Bar area is allowed on the 2nd or 3rd Floor .
0
Votes
Meowwww1968
10 December 2017|
AnswerShow all 5 answers
Response from jackson d | Reviewed this property |
Yes there is. Drop off point and pick up point is the same
0
Votes
Room Tips
"Book the Continental Club rooms."
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"Great customer service. Excellent position, in the middle of the shopping area. Nice rooms. Hairdrier was..."
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"None at all"
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"Ask for on facing the Canton Road."
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