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Gateway Hotel (Marco Polo Hotels)

No.13 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong China
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Rising over Hong Kong's commercial and entertainment district of Kowloon is Gateway Hotel, a Marco Polo hotel. Housed in Harbour City – Hong Kong's largest shopping complex – Gateway Hotel, the ultimate in leisure accommodation and shopping experience. In September 2013, Gateway Hotel introduced a brand new 360-degree redesigned property that defined a totally innovative design concept. All 400 guestrooms and suites underwent the redesign, which won a Global Excellence award for Best Hotel by The International Interior Design Association in December 2012. Wi-Fi is complimentary throughout the entire hotel. Complimentary mini-bar service in every room will be replenished daily. The essential refreshments vital to enjoying the dazzling energy of Hong Kong will be restocked daily in the free mini-bar.Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city.
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Property amenities
Restaurant
Business Centre with Internet Access
Room Service
Free High Speed Internet (WiFi)
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Your Direct Choice
Location
Full view
Contact
No.13 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong China
Name/address in local language
E-mail hotel
Getting there
Hong Kong Intl Airport26 km
Shenzhen Airport53 km
Tsim Sha Tsui5 min
East Tsim Sha Tsui8 min
Neighbourhood
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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Reviews (1,442)
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971 results
Traveller rating
522
334
77
30
8
Traveller type
Time of year
LanguageEnglish
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522
334
77
30
8
Show reviews that mention
All reviews continental club harbour city ocean terminal nespresso machine shopping mall replenished daily handy phone third floor excellent location upon check direct access in tsim sha tsui free wifi kowloon park favorite hotel nathan road mtr station
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1 - 5 of 971 reviews
Reviewed yesterday

For my family trip to Hong Kong, I had booked 2 Superior Suites at Gateway for my family of 4. Check-in was pleasant enough, although we had to wait till past 5 in the evening before we got our second room. I understand the hotel...More

Date of stay: December 2018
Thank Wilson S
Reviewed 6 days ago

Staff were very friendly and helpful Rooms very big compared to others we have stayed in on previous trips Very clean and the mini bar was good Only negative was we didn’t have a good view room was adjacent to another building and it felt...More

Date of stay: December 2018
Thank Violet112317
Response from HelenTan_MarcoPolo, Manager at Gateway Hotel (Marco Polo Hotels)Responded 6 days ago

Dear Violet112317, Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest...More

Reviewed 1 week ago

We had an excellent stay at the Gateway Marco Polo on Canton Road. We had a Continental Club room which gave us access to the club room for breakfast, afternoon tea and evening cocktails. Very good staff and very attentive.Excellent location within walking distance of...More

Review collected in partnership with Marco Polo Hotels
Date of stay: November 2018
Thank GND888
Response from HelenTan_MarcoPolo, Manager at Gateway Hotel (Marco Polo Hotels)Responded 6 days ago

Dear GND888, Thank you very much for taking your time to review us on TripAdvisor enabling me to gain your opinion regarding our facilities and service. We are happy to know that you enjoyed your stay. We strongly believe that our associates are our greatest...More

Reviewed 1 week ago

I felt bad because there was a problem checking in. However, Duty Manager handled it professionally and explained why. I will visit this hotel next year because of her and hope to see her again. All employees are kind and the hotel is the best...More

Review collected in partnership with Marco Polo Hotels
Date of stay: November 2018
Thank jiyoungp912
Response from DalipSingh_GM, General Manager at Gateway Hotel (Marco Polo Hotels)Responded 1 week ago

Dear jiyoungp912, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for falling short of your expectations, particularly with the check-in service at the hotel during your recent visit. However,...More

Reviewed 1 week ago via mobile

We stayed in Marco Polo for 4D3N and I can stay in one of their rooms forever! It’s very spacious, unlike the usual hotels in Hong Kong, and its location is right at the center of everything. It has a direct connection to the Harbor...More

Date of stay: January 2018
Thank HenCLou
Response from DalipSingh_GM, General Manager at Gateway Hotel (Marco Polo Hotels)Responded 1 week ago

Dear HenCLou, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value...More

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Questions & Answers
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agnes s
2 October 2018|
Answer
Response from HelenTan_MarcoPolo | Property representative |
Dear agnes S, The size of a queen bed in Superior Room is about 60 inch x 78 inch (5 feet x 6.5 feet). Please contact our Reservations Department if you have any enquiries. Thank you. Helen Tan Hotel Manager
0
Votes
babySpore
20 August 2018|
AnswerShow all 2 answers
Response from HelenTan_MarcoPolo | Property representative |
Thank you for choosing the Gateway Hotel. We have two types of twin bed room, which are Hollywood Twin Room & Normal Twin room. The size are 42” X 78” inch and 54” X 78” per bed respectively (1.06m X 1.98m and 1.37m X... More
0
Votes
Room Tips
"Upgrade if you want a view"
Violet112317
6 days ago
Read review
"Try to get a late check out"
GND888
1 week ago
Read review
"Premier and continental club rooms offer a nice view of the city/harbour"
Roving37624456730
2 weeks ago
Read review
"Should provide more crockery"
angelab2014
8 Nov 2018
Read review
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PRICE RANGE
US$219 - US$602 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
香港港威酒店gateway,hong kong hotel hong kong
LOCATION
ChinaHong KongKowloonYau Tsim Mong DistrictTsim Sha Tsui
NUMBER OF ROOMS
400
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