The staffs were welcoming. They made sure my stay was comfortable during quarantine. The room and the bed are comfy. I would recommend this place to any solo travellers or those who need a place to stay for quarantine. Everything's spot on!
My wife, 4 month older daughter and I chose the two room suite at the hotel for our two week mandatory hotel quarantine in Hong Kong. We came out extremely happy with our decision on several fronts: - Quality of service was excellent. Staff was responsive over phone and WhatsApp delivering service with minutes of our request. Went out of their way to accommodate requests (printing, food, refills, linen replacements, etc.) no matter the frequency - Rooms, bathrooms and linens were extremely clean. The decor added warmth to the dull 14 day quarantine - All necessities were packed efficiently in the room - Breakfast was very wholesome - Facilitating smooth communication and pickup / drops offs of food etc. with our family - Very thoughtful gestures throughout the stay - surprise food items and entertainment gifts Like most hotels in Hong Kong, the size of the rooms (despite us getting a two room suite) were small and ofcourse the overall cost was steep. But we were the ones who choose the ordeal to travel and quarantine for 14 days in the December period. Would highly recommend this hotel for those visiting the city and most certainly for those who have to bear a 14 day mandatory quarantine in HK!…
Wonderful team,very caring and refreshing, we enjoyed the stay. Freat treatment, from the GM to every employee at the hotel. Congrats, keep up the fantastic work! The Mexican food at their restaurant is great would come back anytime
Having to stay here for two weeks mandatory-quarantine was a pleasant experience. I liked how the room has a unique and vibrant design, emulatling a cozy and home-like environment. With a great skyline window view, makes it's the ideal place for a long stay. The services here are prompt via Whatsapp, where the staff are caring, geniune and thoughtful. Loved the occassion hot chocolate and the surprising snack pack given as celebration for getting halfway through my stay. The restaurant here has a great range of mexican cuisines which are exquiste and delicious – especially the tacos and nachos. Definitely worth a try! Would recommend to anyone wants a place that feels cozy and caring – like home!
I am from South Africa and it is my first time in Hong Kong. My manager booked The Sheung Wan for my mandatory quarantine period and I am so glad for his decision. When arrived at the hotel I was warmly welcomed by Linh. She showed me up to my room and made sure that I was settled in nicely. From then on The Sheung Wan team looked after me and made sure I had the best possible stay. They regularly checked in and also made sure that I was okay through WhatsApp. Their rooms are very neat and has a modern feel. You have the perks of air conditioning, a big flat-screen TV, bar fridge, nice bathroom and much more. I am very happy with my stay and would recommend the hotel to anyone coming to this region in Hong Kong.