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The Ritz-Carlton, Beijing

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Traveller (720)
Room & Suite (169)
Dining (104)
Overview
  • Excellent80%
  • Very good15%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
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Reviews (1,355)
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627 results
Traveller rating
486
97
34
7
3
Traveller type
Time of year
LanguageEnglish
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486
97
34
7
3
Show reviews that mention
All reviewsaroma restaurantjw marriott next doorthe club loungeladies and gentlemenguest relationsthe entire staffchinese teabusiness tripfront officelong flightshopping mallthe general managerbeautiful hotelrooms are spaciousspecial thanksconcierge servicebusiness district
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1 - 5 of 627 reviews
Reviewed 4 days ago via mobile

Spent the last 7 days at the hotel and love it. The location is perfect for fun and shopping and it exudes comfort luxury and warmth. There are surely more high tech places but i am willing to bet there are no better concierges than...More

Thank Yvonneka187
Reviewed 6 days ago via mobile

The hotel location is very good, but the room arranged for me is very poor, not easy to find. Food tastes not very good. Overall, the whole hotel didn't make me amazing, but it didn't make me feel bad. I might come back next time.

Thank Gavin T
Reviewed 1 week ago via mobile

This hotel became our safe haven while in Beijing. It was wonderful. We enjoyed breakfast and occasionally light dinner in the Club lounge. Service was wonderful and our room was what you expect at a Ritz Carlton. Located across from a mall and some good...More

Thank Mary Ellen C
Response from DaleParkington, Hotel Manager at The Ritz-Carlton, BeijingResponded 1 week ago

Dear Mary Ellen C Thank you very much for taking the time to post this review and thank you for your kind comments, our Ladies & Gentlemen will be thrilled to know that you enjoyed your time with us. Congratulations on successfully using Didi to...More

Reviewed 2 weeks ago

I stayed at the Ritz-Carlton for over a month while I worked in Beijing. The staff, from front desk to those who tended to the rooms, were incredibly friendly and made an effort to remember my name and my preferences. Customer service was outstanding as...More

Thank Cynthia L
Response from DaleParkington, Hotel Manager at The Ritz-Carlton, BeijingResponded 1 week ago

Dear Cynthia L Thank you for taking the time to post your review and thank you very much for choosing The Ritz Carlton Beijing as your home for the last month, our Ladies & Gentlemen will miss having you here with us. I do hope...More

Reviewed 2 weeks ago via mobile

At The Ritz-Carlton Hotel Beijing, I have seen a very elegant girl with best professional hospitality skills. Vivian Li at the fornt desk, not only she shows me wanderfur smile every time I visit, but also deal with my checkingin adeptly.More

Review collected in partnership with 单个酒店
Thank marvin392
Response from DaleParkington, Hotel Manager at The Ritz-Carlton, BeijingResponded 1 week ago

Dear Marvin392 Thank you for your kind feedback and I will be sure to pass on your praise to Vivian. I am glad that she made such memorable connection. We look forward to welcoming you back to The Ritz Carlton Beijing soon. With kind regards...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$204 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Classic Hotel in Beijing
#5 Park View Hotel in Beijing
#9 Luxury Hotel in Beijing
#30 Romantic Hotel in Beijing
#74 Business Hotel in Beijing
#83 Quiet Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$204 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Classic Hotel in Beijing
#5 Park View Hotel in Beijing
#9 Luxury Hotel in Beijing
#30 Romantic Hotel in Beijing
#74 Business Hotel in Beijing
#83 Quiet Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (720)
Room & Suite (169)
Dining (104)
Pool & Beach (11)
Business Centre & Event Rooms (19)
Family and Play Areas (1)
Questions & Answers
Ask a question
stuartled
23 April 2018|
AnswerShow all 7 answers
Response from Brown C | Reviewed this property |
I would recommend using Google maps and it will guide your path. Start it on your phone while you have wifi and the GPS will show you the way even without data. Wish I could post a screenshot or leave a link; however, it... More
2
Votes
r0m8470
1 July 2017|
Answer
Response from msR594UQ | Reviewed this property |
There is a large spa, the hotel concierge can provide a menu if it is not online. Depending on traffic, the hotel is 45-90 mins from PEK.
0
Votes
Rebecca W
2 July 2016|
AnswerShow all 2 answers
Response from RitzCarltonBeijing | Property representative |
Dear Rebecca W, Greetings from the Ritz-Carlton, Beijing! We are pleased to share that that we do have a pianist performance every day at the Lobby Lounge from 3p.m. to 5:45p.m. (except on Monday and Tuesday). We look... More
0
Votes
Room Tips
"We had a suite"
Read review
"Room facing south has a more open view and quieter."
Read review
"Higher rooms and purchase access to Club Level if possible"
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"Choose The Club room!"
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