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Novotel Xinqiao Beijing

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About
Location
Cleanliness
Service
Value
Now offering FREE hi speed Wi-fi for all rooms, restaurants and lobby. Located in the heart of the city Novotel Beijing Xinqiao is a 4+ star hotel ideal for a business trip, holiday or short break in Beijing. Tiananmen Square, the Forbidden City and the Temple of Heaven are just a short walk away and guests enjoy easy access to shopping, major businesses and government buildings. The subway station is directly in front of the hotel offering easy and inexpensive access to all parts of the city.The Novotel Beijing Xinqiao features three restaurants, a lobby bar, health centre, spa, sauna and outdoor tennis court. For business travellers, we offer the convenience of WiFi internet and conference facilities for up to 250 people.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Wheelchair Access
Bar/Lounge
Children Activities (Kid / Family Friendly)
Spa
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Public Wifi
Sauna
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Centrally Located
Family
HOTEL CLASS
Hotel links
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2,923Reviews
1,086Photos
59Q+A
100Room tips
Traveller rating
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I am a traveler from Indonesia which stay 3 nights in Novotel Xinqiao. The services performed by the hotel staff is just at the same level with the 5 stars hotel. Just informed 2 days before check in at novotel xinqioa, I stayed 2 nights in Ritz Carlton Beijing, I was experiencin
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Review collected in partnership with Accorhotels.com
stayed 2 times in Dec 2018. price is good but rooms need reconstruction. bathroom was not been properly cleaned and beds are out of life.
they also have rooms without windows or with view to lobby. slow wifi and expensive breakfast. not worth of paying, you can have better acros
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Response from Xinqiao_management, Manager at Novotel Xinqiao Beijing
Responded 2 days ago
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Beijing Xinqiao. I am sorry that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comment about the room and bathroom cleanness has been well noted, We are now in procedure of repairing and updating our room facilities including bathroom facilities. As for the room type, we have 700 different types of room for you to choose, we will arrange the most suitable room for you if you call us in advance. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Novotel Beijing Xinqiao. Sincerely, Front Office Manager
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How is the cleaning and the food hygiene of novotel xin Qiao? On my last visit to this hotel, I became familiar with cockroaches in the lounge. The next morning I was denied breakfast in the lounge depending on this. have asked some questions but received only apologetic answers.
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Response from Xinqiao_management, Manager at Novotel Xinqiao Beijing
Responded 2 days ago
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Beijing Xinqiao. I am sorry that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for your comments and feedback. We do fumigations in our Hotel monthly on the occasion you stayed with us we deemed it necessary to add two more additional spraying at our property with the focused been on our premier lounge due to renovations taking place in our Hotel hence the need to close our premier lounge for the early hours of the morning in question. As per Chinese law and regulations we are required by law to close the venue when we do deep cleaning and pester side spraying for a period of 24 hours . At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Guest Experience Manager Novotel Beijing Xinqiao
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This hotel is one subway station away from Tiananmen square and has a subway station right outside which is very convenient. However beware this location apparantly has rooms without windows and rooms that have interior windows. These types of rooms also have very hard beds and v
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Response from Xinqiao_management, Guest Relations Manager at Novotel Xinqiao Beijing
Responded 5 days ago
Dear Guest, We would like to thank you for choosing the Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We are looking forward to your next visit! Sincerely, Guest Experience Manager Novotel Beijing Xinqiao
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Perfect location as it is right beside a subway and room was clean. Staff also gave us extra towels upon request even though they have cleaned our rooms (we returned back to hotel room right before check out for a shower).

Taxi hailing is a problem as the bellmen are not very h
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Response from Xinqiao_management, Guest Relations Manager at Novotel Xinqiao Beijing
Responded 5 days ago
Dear Valued Guest,, Thank you for taking the time to tell us about your experience at the Novotel Beijing Xinqiao. I am sorry that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comment about our staff has been well noted, we will take service attitude training for the staff for providing great service for the guests. Thank you again and we hope to see you back at Novotel Beijing Xinqiao! Warm regards, Guest Experience Manager Novotel Beijing Xinqiao
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Does this hotel strictly enforce the non-smoking rule? Is there storage place for luggages in the lobby? What’s the charges for early check-in or check-out? Thanks in advance.
They do enforce the no smoking rule and there is a place to store luggage. I don’t know the answer to the third question.
1 vote
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how much would it cost for a massage after our long flight? A hawaiian massage if possible.
What is the price of a relaxing massage at this hotel? Is there a hair dryer in the unit or can I request one? Is the pool nice
There is no pool.
0 votes
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Is there any shuttle bus to Beijing International Airport?
Not when I was there. But the subway, with transfer to airport expresstrain is at the hotel exit.
2 votes
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Is there heating in the room?
It has air-conditioning.
0 votes
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Previous
"Don't expect a great view, as the hotel occupies just a number of floors of a high rise building."
"Choose room that faces the street not one that faces the rooftops (which is noisy when it rains or when it is very windy)."
"Language can be a barrier sometimes as some staff do not understand English"
"Comfy beds and quiet rooms."
"Rooms facing the indoor cafeteria (with a piano) were not at all noisy"
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PRICE RANGE
US$67 - US$99 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
北京新侨诺富特饭店novotel xinqiao beijing hotel beijingaccor xin qiao beijingnovotel beijingbeijing novotel
LOCATION
ChinaBeijingChongwenmen
NUMBER OF ROOMS
693
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