Beijing Xinqiao Hotel

Beijing Xinqiao Hotel

Traveller (968)
A view from a room at the side of hotel
Room & Suite (402)
Galleria Bar at the Novotel Xinqiao Beijing
Dining (129)

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About

4.0
#127 of 3,512 hotels in Beijing
4.5 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.9 of 5 bubbles
Value
The 693-room Novotel Beijing Xinqiao is a 4-star international hotel, situated in the heart of Beijing's Chongwenmen business district, within walking distance to the Forbidden City, Tiananmen Square and Wangfujing shopping area, ideal for a business trip, holiday or short break in Beijing. Located just in front of the hotel is the Chongwenmen station with two subway lines (line2 and Line5) that provide convenient access to all parts of the city, with Beijing Railway Station 15-min walk and Beijing Capital International Airport 1-hr drive. Besides the famous Wangfujing Pedestrian Street with shopping malls, there are also New World Shopping mall, Glory Mall and M Cube around the hotel. Unique to this hotel is the natural hot spring water from 1,400 meters underground and supplied to all guestrooms and spas. Novotel Beijing Xinqiao features both all day dining and Shangdong Chinese restaurants, a lobby bar, gym, and outdoor tennis court. Hi-speed Wi-Fi access to the internet is available in all areas and is free of charge. Ideal for meetings, weddings, events, the hotel has 8 conference rooms with modern amenities and maximum capacity of 250 people. Airport transfer service and tour desk providing customized city tours are available in the hotel.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast buffet
Kids club
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Bottled water
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Chinese

Location

No.1 Chongwenmen Xi Da Jie, Beijing 100005 China
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 88 out of 100
88
Capital Airport
25.3 km
See all flights
Beijing Daxing International Airport
43.3 km
See all flights
Chongwenmen
1 minBeijing Subway
3,186Reviews69Q+A100Room tips
Traveller rating
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  • 107
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Language
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Detailed Reviews
Gary - Travel Consultant wrote a review Jan 2020
Kuala Lumpur, Malaysia16 contributions20 helpful votes
4.0 of 5 bubbles
I recently decided to stay at this hotel due to its location which is EXTREMELY convenient. The hotel has a subway station DIRECTLY in-front of the hotel.
I booked a room with club access, however the I would like to suggest to management to please increase staffing in the areas of FOH and BOH during your Club peak hours (i.e. Breakfast and Evening cocktails).
Accommodation rooms were good, again I would like to suggest to do more preventive maintenance.
Overall, I would suggest this hotel to fellow travelers who would like convenience of accessibility to sights in Beijing (i.e. Wangfujing Street, Forbidden City and Tianamen Square). The hotel has a giant map of Places of Interest in the lobby, and if you should have a look at it to see how convenient this hotel is.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Xinqiao_management, Guest Relations Manager at Beijing Xinqiao Hotel
Responded 4 Jan 2020
Dear Valued Guest, We are very appreciate for your stay at Novotel Beijing Xinqiao and left you feedback on TripAdvisor. We would like to thank you for choosing the Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We will definitely look into the details you mentioned and work with the respective managers on possible improvements. We are looking forward to your next visit! Kind regards Guest Experience Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Prabhleen K wrote a review Jan 2020
8 contributions21 helpful votes
3.0 of 5 bubbles
I read a few reviews before booking this hotel. First of all location is great and next to subway station f u heading to Tinanmen square and forbidden city. There is a bakery next door but we did not go there. Breakfast spread was good.

The lobby is huge however there is no security to the lift as anyone can enter the hotel and access the lift. The rooms are compact. Water from shower is natural spring water, however the water pressure was too weak and I did not really enjoy the shower.

Overall I would say that the price that we paid for room should have been bigger. I asked for English breakfast tea (room service) and the tea was cold and service was poor. The bed was comfortable and pillows too. We had a decent sleep. Not much of a view as the hotel is only 5 story's.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Xinqiao_management, Guest Relations Manager at Beijing Xinqiao Hotel
Responded 12 Jan 2020
Dear Valued Guest, Thank you sincerely for taking the time to share with us your experience with us on your last stay in Novotel Beijing Xinqiao. We sincerely appreciate your lovely comments regarding the location of the hotel, .Our gratitude on recognizing our breakfast, selection that are prepared with passion and dedication by our culinary team, however, we are deeply sorry to read that your stay wasn't up to your expectations, especially the room ,the room service breakfast, the staff service and the bathroom shower. Please rest assured that I have shared your remarks with Our Food & Beverage, Rooms Divisions and our Training Managers with the entire Management team in order to prevent such events to occur again, and to improve our quality of service. We have well taken your comments into account, as we always want to improve ourselves in order to provide our guests with the best services. We hope that we will have the opportunity to welcome you again and offer you a most pleasant experience, Sincerely, Guest Experience Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike T wrote a review Jan 2020
Singapore, Singapore5 contributions9 helpful votes
4.0 of 5 bubbles
Novotel Xinqiao in Beijing is conveniently located next Chong Wen Men subway station and is winthin walking distance to several malls. However, the hotel is old and our room was in need of some improvement.
Overall its value for money given its close proximity to attractions.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Xinqiao_management, Guest Relations Manager at Beijing Xinqiao Hotel
Responded 4 Jan 2020
Dear Valued Guest, We are very appreciate for your stay at Novotel Beijing Xinqiao and left you feedback on TripAdvisor. We would like to thank you for choosing the Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We will definitely look into the details you mentioned and work with the respective managers on possible improvements. We are looking forward to your next visit! Kind regards Guest Experience Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stuwho2015 wrote a review Oct 2021
Shenzhen, China10 contributions
2.0 of 5 bubbles
We arrived very late past midnight at the Novotel Beijing Xin Qiao.
We booked TWO rooms of twin beds. The two FO staff where trainees and we were allocated a king size bed for the three of us and both rooms. After much conversation at 12.30am the staff told us our friend had a King size room and they had NO twin bed rooms.

I then asked for the manager, Ms Amy Xu to Mr David Wu who laughed at me when I repeated it to him a few times. Meanwhile, the other FO staff Ms Michelle Dai checked through every page of my passport four times. I asked her what she wanted to know and my wife told me she was looking for the last entry date into China which I helped her with.

When the manager finally arrived, Ms Amy Xu said she gave us a room in the B wing which was NOT the 'interconnecting rooms' we asked for in email requests earlier to that hotel.

After deliberation we requested an extra bed and past 1am we retired to the room after we unpacked we discovered there was NO DOOR to the bathroom!!!!

We then went to go back to the front desk and Ms Xu gave us a room on the 11th floor with two beds and they added an extra bed which was booked in Wing A on the 11th floor. This was 2am. They should have done this in the first place.

The problems dont end there, on Monday and Wednesday for the breakfasts for three adults we paid for the staff stopped us and queried this. I had to show the receipt we had to get in.

On the final day Thursday, we did get a sympathetic staff manager, Felix who gave us a late check out but I have to say, it should not take two hours to check into the correct room.

regards

SLL
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Date of stay: October 2021
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Room Tip: Go for the A wing rooms which are newer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
reis73 wrote a review Jan 2020
Sydney, Australia16 contributions20 helpful votes
2.0 of 5 bubbles
I am an Accor member and booked on accor website for the 7 night stay from Dec 2019 to Jan 2020 for my family of 3 with 2 rooms.
My room request wasn't met as we were separated in different buildings. Quiet room wasn't given on the first go until I asked for a change. Safety boxes weren't working until we asked them to fix which took a long time. The rooms given werent exactly quiet we were awoken by a wedding party at 6am next door. They just didn't care about their guests.
Accor still hasn't registered our stay so I asked for a receipt from the hotel showing my stay so I can email to the Accor team to fix the missing points. The hotel failed to provide correct information in the receipt for such simple things. I am not sure why they decided to attention it to my sister when my name was in use in all hotel confirmation emails and their records. Perhaps to avoid giving customers the rewards points?? Lack of response from the Accor loyalty team is also a concern. The recent negative experience with the Beijing hotel and Accor group so far is changing my desire to continue using them and switch to another hotel group. Appalling quality.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ducky626 wrote a review Jan 2020
Brisbane, Australia9 contributions19 helpful votes
5.0 of 5 bubbles
Excellent position for the subway which is right on the doorstep which is cheap and great for exploring Beijing.
The executive room check in staff where very friendly and welcoming .
The executive room cleaning girls were Excellent and friendly my husband says he will remember their smiles forever.
I think that throughout China you need roaming on your phone because Wh- Fi is very slow.
We used it as a base for our trips to Harbin and Xi'an staying a total of three times and always welcomed back.
We chat app is very useful too.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Xinqiao_management, Guest Relations Manager at Beijing Xinqiao Hotel
Responded 18 Jan 2020
Dear Valued Guest, We would like to thank you for choosing Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We are looking forward to your next visit! Kind regards Guest Experience Manager Novotel Beijing Xinqiao
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Dan and Sarah J wrote a review Aug 2023
Bristol, United Kingdom162 contributions73 helpful votes
5.0 of 5 bubbles
We found this to be a good place to stay for our 4 nights in Beijing.

+ Convenient for the metro and in the forbidden city area of Beijing.
Room was big and comfortable with everything that we needed including fridge, kettle, fresh water, effective air con etc.
Helpful staff, including getting us a taxi to the airport early morning.
Buffet breakfast was great, plenty of food and lots of choice. Set us up well for a day of sightseeing!

- Some stains on the carpet in our room (but it seemed clean).

Overall, we were very happy with our choice and would stay here again.
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: There’s a bakery next door that wasn’t particularly cheap, but was good for snacks.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Allan C wrote a review Nov 2020
Dandong, China3 contributions8 helpful votes
5.0 of 5 bubbles
Due to COVID-19 the hotel has had to make various adjustments, i e closing off the 12th floor. I hope this will soon be re opened as some of the benefits were missed. also some smaller changes were made which, while not inconvenient did detract from the usual standard I have come to expect from the Hotel. I hope that when the virus is over the hotel will go back to its former standards of excellence and not 'spoil the ship for a ha'porth of tar (English expression) Special thanks tp Deng Shu Fen of house keeping ,who was as efficient as she was unobtrusive, for maintaining my bathroom and room in first class condition.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
annoying123456 wrote a review Oct 2020
1 contribution2 helpful votes
3.0 of 5 bubbles
There is mixture of smokimg smell and dead rat smell inside the toilet.
According to my knowledge, there is not possible to smoke inside the room. It seems the management of NOVOTEL Beijing does not strictly apply this rule. Also the dead rat smell scares me because NOVOTEL is good brand in the world. But not in Beijing 😢
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Review collected in partnership with Accorhotels.com
Date of stay: October 2020
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connector678051 wrote a review Jan 2020
1 contribution2 helpful votes
4.0 of 5 bubbles
it is convenient to go to every corner of the city by metro. you can enjoy delicious peking duck in their chinese restaurant on 4th floor. staff are friendly and responsive. However, it is not adviced to live in the lower floors as there is strong baking smell from a bakery shop at the ground floor.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Janet C
Farnwort306 contributions118 helpful votes
My son ordered a sim card for his phone to be delivered to the hotel in time for our arrival. On checking in, he didn't have to ask for it. The receptionist told him they had received a delivery for him and promptly went to get it. No problem. He had, however, contacted the hotel before ordering the item to make sure that they were able to take delivery of it. Sorry, I don't know about the address as it wasn't my arrangement.
Answer from Terry
6 contributions13 helpful votes
I think it was something like $50 or $100 If you give them cash you would get the balance back in cash I you used a credit card it could take a while for the credit to go back to the card If you check the hotel website it should state the required deposit amount Or send them an email and ask them for deposit details as they may have changed since we stayed
Answer from Jonas Declercq
Wevelgem, Belgium1 contribution84 helpful votes
You can book a triple room on the website of the hotel. Maybe you can first contact the hotel by email.
AntBeeRoy asked a question Jun 2019
Villanova, Pennsylvania
Are there hairdryers in every hotel room?
Answer from Tour700231
4 contributions
yes. There is a hairdryer in the toilet
fintanBeijing wrote a tip Feb 2024
Tianjin Region, China92 contributions90 helpful votes
4.0 of 5 bubbles
"You can walk to Forbidden City,Tiananmen square etc. in 10/15 minutes -in lobby wall great map of Beijing with most important places to see "
Read full review
YY C wrote a tip Sept 2023
Kuala Lumpur, Malaysia5 contributions24 helpful votes
2.0 of 5 bubbles
"Look out - avoid this dishonest concierge staff by the name of Sky Yang"
Read full review
Dan and Sarah J wrote a tip Aug 2023
Bristol, United Kingdom162 contributions73 helpful votes
5.0 of 5 bubbles
"There’s a bakery next door that wasn’t particularly cheap, but was good for snacks."
Read full review
stuwho2015 wrote a tip Oct 2021
Shenzhen, China10 contributions
2.0 of 5 bubbles
"Go for the A wing rooms which are newer"
Read full review
Ade2811 wrote a tip Oct 2019
Malaysia47 contributions51 helpful votes
3.0 of 5 bubbles
"get the rooms that face the city"
Read full review
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PRICE RANGE
HK$515 - HK$616 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
北京新侨诺富特饭店, novotel xinqiao beijing hotel beijing, accor xin qiao beijing, novotel beijing, beijing novotel
FORMERLY KNOWN AS
Novotel Xinqiao Beijing
LOCATION
ChinaBeijingChongwenmen
NUMBER OF ROOMS
693
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BEIJING XINQIAO HOTEL HK$493 (H̶K̶$̶5̶8̶6̶) - Updated 2024

Frequently Asked Questions about Beijing Xinqiao Hotel
Which popular attractions are close to Beijing Xinqiao Hotel?
Nearby attractions include Red Gate Gallery (0.2 km), Dongcheng Dongjiaomin Lane (0.4 km), and St. Michael's Church (0.4 km).
What are some of the property amenities at Beijing Xinqiao Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Beijing Xinqiao Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Beijing Xinqiao Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Beijing Xinqiao Hotel?
Yes, parking is available to guests.
What are some restaurants close to Beijing Xinqiao Hotel?
Conveniently located restaurants include BeiJing LiQun Roast Duck (Qian MenDian), Bianyifang (New World Shopping Mall), and Wedome (ChongWen Men).
Are there opportunities to exercise at Beijing Xinqiao Hotel?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Beijing Xinqiao Hotel have airport transportation?
Yes, Beijing Xinqiao Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Beijing Xinqiao Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Beijing Xinqiao Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Beijing Xinqiao Hotel?
The staff speaks multiple languages, including English and Chinese.
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