My recent stay at JEN Beijing by Shangri-La exceeded all my expectations. From the moment I stepped through the doors, warm smiles and genuine hospitality from the hotel staff greeted me. They were attentive to my every need and ensured my stay was comfortable. A special shoutout to Brenda, who was an absolute gem at the reception. Her friendly demeanour and willingness to assist put me at ease right away. She was a true embodiment of professionalism and friendliness. She was always ready to assist me; her genuine care made me feel truly welcomed. I must also commend Lenny, the concierge, who was a true treasure trove of knowledge. He was always eager to share insider tips on local attractions, restaurants, and transportation options. He also helped me arrange a taxi on two or three occasions, saving me a lot of stress. The hotel was impeccably clean and well-maintained, with modern amenities, gyms, spa, sauna, hot steam, swimming pool and more. My room was super spacious, comfortable, and equipped with everything I needed for a relaxing stay. The BREAKFAST: it would be unforgivable if I did not comment about the breakfast. When I stepped into the vibrant dining hall, my senses were overwhelmed by an array of tantalizing aromas and a kaleidoscope of colourful dishes. The buffet spread was an absolute feast for the eyes; there were European continental delights, wholesome English fare, refreshing fruit and vegetable platters, and, of course, an enticing selection of Chinese specialities, including the irresistible green curry noodles. Faced with such an abundance of culinary temptations, I found myself torn between indulging in the familiar comforts of English Breakfast or venturing into the uncharted territory of Chinese breakfast fare. After much deliberation, I opted for green curry noodles. My choice proved to be a wise one. The green curry noodles were a revelation, their delicate flavours dancing harmoniously on my palate. The noodles were cooked to perfection, springy and flavourful, while the curry, with its subtle blend of aromatic spices, provided a delightful warmth and a touch of exoticism. Each bite was a symphony of textures and tastes. JEN's breakfast buffet is not just a meal; it's an experience, a culinary adventure that awakens the senses and leaves a lasting impression. Finally, the hotel's location is another major plus point. Situated close to a train station and a large shopping mall; making it easy for me to explore the city at my own pace and enjoy all it offered. Overall, my stay at JEN was an unforgettable experience. The staff's exceptional hospitality, the convenient location, the breakfast and the overall ambience of the hotel made it a truly remarkable place to stay. I highly recommend JEN to anyone seeking a comfortable and memorable stay in the heart of Beijing.…
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.