Just stayed a week at this hotel. The reason was a visit to the Chinese Academy of Sciences, which is located not far from the hotel. That was the only plus. Let me remind you one thing first: it is supposed to be a 5 star hotel!!! Ok, when we got there i realized that no one at the reception spoke decent English. I wondered but thought it just happened. Off we went to the room. It is ok, but VERY dated. The AC doesn’t work properly and you can hear everything- street, neighbors and so on. Since our window faced the street/railway, it was loud. TV: 3 englisch speaking channels - BBC, CNN and HBO, oh, sorry, and Russia Today, like you might need it... Reminder: international hotel. It gets worse. Location: only for visiting university/ Academy of Sciences, otherwise you are facing a 25 minute hike (and i am a really fast when walking) to the next subway station and then 35 minutes ride downtown, enjoy. There is small 7/11 opened 24/7 on the street next to the hotel. You will need it, because, again, no one in hotel bothers to learn english! One night we decided to eat at the hotel. It was 21.20. Apparently all restaurants were closed. Nice. If there is room service, i can’t even tell, there was no translation in the room/ hence 7/11. Next evening we came early (live it, learn it!!!) to the restaurant. After initial confusion hence no one understood us we got the menu... On the ipad... In chinese!!! We asked if it was possible to view it in English, the answer was ‘no’. Ok, we ordered something which turned out to be chicken with bones, we couldn’t eat it, got a bill for that (!) paid and left. Thank you but no, thank you... House keeping was also working as they wanted. One day we didn’t have any shampoo, the other no toilet paper, go figure... Wi-fi in the room was patchy. Sometimes working, sometimes not. So i went to the reception and told them to check it out. Wrong choice of words as 5 minutes later i realized the lady was checking ME out!!! I tried to explain the issue but she had to go and find someone who could understand me... To exchange money was also a problem, since sometimes they didn’t have cash... The best thing happened to me at night though. I got extremely sick and had no choice but to go to the hospital. It was 4 am. I needed a taxi. So i came to the reception, where a sleepy lady was. I explained to her it was an emergency and i needed a cab, could she please get me one. ‘Go to the concierge’ she said. Really???!!!! Ok, it was across the hall, and he was not there, so i went back to her telling her so. Bear in mind, i was feeling desperate by then. You would never believe what she did!!!! She started CALLING the concierge!!!! Holding her cell phone in the hand!!! If i were fit i would have probably yelled... Turned out, concierge was asleep!!! Asleep!!! At work at the 5 star hotel!!!! And then when i explained where i should have been taken to there was no question, no nothing, he just went back to sleep. The security guy was by the way sound asleep in his chair too. Good job! So quite frankly, if i could, i would give this hotel 0 stars, unfortunately it is not possible here!!! AVOID at all costs!!! …