Neptune Mara Rianta Luxury Camp

Neptune Mara Rianta Luxury Camp

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Room & Suite (159)
Dining (44)
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About

5.0
#38 of 106 campsites in Maasai Mara National Reserve
4.9 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.8 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The perfect base for your exclusive Safari adventure is the Neptune Mara Rianta luxury tented Camp. Nestled in the heart of the North Conservation Masai Mara Reserve. Immersed in the original bush among indigenous plantations and trees, the 20 luxury tents are directly overlooking the Mara River, which winds itself around the camp with gently flowing waters surrounded with wild life and teeming with large groups of Hippos. Early morning and afternoon game drive in the North Conservation Masai Mara Reserve included in the price. Soothe your body and mind with a relaxing and invigorating massage at the Mvua African Rain Spa or enjoy an al fresco lunch or an evening BBQs around the pool complemented by activities of Masai dancing and talks on the Masai culture.
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Property amenities
Free parking
Pool
Free breakfast
Airport transportation
Spa
Baggage storage
Concierge
24-hour front desk
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast in the room
Kids' meals
Snack bar
Special diet menus
Couples massage
Full body massage
Massage
Gift shop
Shops
Sun terrace
Butler service
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Desk
Private balcony
Room service
Safe
Seating area
VIP room facilities
Bath / shower
Bottled water
Laptop safe
Wake-up service / alarm clock
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
River View
Luxury
Languages Spoken
English

Location

Maasai Mara National Reserve 00100 Kenya
Getting there
Mara Lodges Airport
29.3 km
See all flights
Kichwa Tembo Airstrip
14.1 km
See all flights
305Reviews14Q+A83Room tips
Traveller rating
  • 279
  • 16
  • 6
  • 0
  • 4
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Detailed Reviews
Ziana S wrote a review Aug 2020
London, United Kingdom
+1
5.0 of 5 bubbles
I was lucky enough to spend 3 nights at Mara Rianta Camp during their opening weekend post the COVID19 lockdown – it was an incredible experience! The staff were very welcoming and went out of their way to accommodate us, especially as we were a big group with lots of young children. They organised a superb bush dinner followed by a night safari for us. We had excellent drivers who ensured we got to see great game, including 2 crocodile kills during the migration! I was particularly impressed by how the camp has introduced a number of measures in light of COVID19 which made us all feel safe throughout the trip – for example, all staff wore masks and kept a safe distance, there were sinks to wash our hands before entering the lodge, all cars had hand sanitizer and our luggage was sanitised as soon as we got off the plane.
I would go back to Mara Rianta without a doubt and definitely recommend it as one of the best lodges in the Mara hands down!
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Date of stay: August 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Neptune Sales, Sales at Neptune Mara Rianta Luxury Camp
Responded 13 Oct 2020
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dalcrew1985 wrote a review Jan 2020
Fort Myers, Florida
+1
5.0 of 5 bubbles
From the pickup at the airstrip to the departure at the same place you are catered to by everyone.
Unfortunately, we spent just one night here but the magic of the place will stay with me forever.
The tents are amazing with everything you need to feel like your staying in a tent but still fully equipped like a 5 star hotel. They are spread apart so that you feel like you are the only one staying there. Listening to the sounds of the jungle while in bed was amazing.
Our dinner was great. The staff is everywhere trying to do something for you. Food was great and the local beer was served cold . No one had a bad meal in our group. We headed back to our tents with our guide who let the way with his flashlight/torch. It was a very chilly night and when we got in to bed we saw they had placed hot water bottles in our beds.
The game drives are great and the guides do everything they can so you can see as much as possible.
I would recommend this place wholeheartedly.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Neptune S, Director of Sales at Neptune Mara Rianta Luxury Camp
Responded 13 Jan 2020
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sara H wrote a review Jul 2022
5.0 of 5 bubbles
This place was fantastic. The hospitality was unparalleled. The team welcomed us with a briefing of the hotel & services, which included lunch outdoors by the pool and overlooking the Mara river populated with hippos, crocs, and monkeys, breakfast & dinner in the beautifully decorated dining room, spa treatments, game drives, and butler service dedicated to each room. Daisy was assigned to us as our server for each meal and she was an angel. She had special meals made for us based on our preferences. She attended to my brother who was sick for a portion of the trip, sending drinks & broths to his room to help him recover. She had such an amazing energy and I would suggest to ask for her if you decide to stay.

This place was genuinely impeccable. The only thing I would advise is it’s slightly further out from the main Mara conservancy in comparison to other resorts. But I felt the location and grounds outweighed the extra 30-45 min of drive we needed to allot towards game drives. Highly recommend!
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Avoid rainy season. Mara roads are VERY rocky and unkept. I can’t even imagine doing game drives...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Neptune Team, Sales at Neptune Mara Rianta Luxury Camp
Responded 19 Jul 2022
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Camilla F wrote a review Jun 2021
5.0 of 5 bubbles
A wonderfully personal, attentive, and considered experience. We will not hesitate to come back.

The staff are friendly and knowledgeable. From the game drives to the cuisine, every element is expertly executed. The food outdid our expectations.

The camp sits in an amazing location in the conservancy, with scores of hippos visible from your luxury tent.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Neptune Sales, Sales at Neptune Mara Rianta Luxury Camp
Responded 2 Jul 2021
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant departments. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Barbara S wrote a review Aug 2023
5.0 of 5 bubbles
The luxury lodge was exquisite with all the amenities in the room plus more
Including fluffy thick towels and robes.
Daniel came in every morning with our wake up coffee and opened our tent and turned it down in the evenings placing hot water bottles inside the bed .
Daisy our waitress was so refined and calming when she served us attending to our KOSHER
MEALS and needs together with Julian the chef for KOSHER meals
The spa was fantastic ——Pamela
and Rose were just beyond description!
We would highly recommend this luxury lodge !
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: Nothing to be concerned about they pamper you
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Neptune Team, Sales at Neptune Mara Rianta Luxury Camp
Responded 10 Aug 2023
Dear Barbara, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Manoj P wrote a review Nov 2023
United Arab Emirates
1.0 of 5 bubbles
NO wifi in the room , Water pressure is pathetic, it takes a lot of time to take a shower , water quality is bad , very hard water .It's an all inclusive hotel but you will end up starving , better to carry some snacks , Food availability and portion sizes are sad .

i almost cried seeing chef's  face when my wife asked chicken roll from the snacks menu

also no basic 5 star amenities in the room even though its supposed to be a 5 star camp , no kettle etc  . Toilet area looks like a public toilet .

we went in November , it takes almost 30 min to get warm dripping water from tap
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Date of stay: November 2023
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: keep enough snacks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Neptune Team, Sales at Neptune Mara Rianta Luxury Camp
Responded 20 Nov 2023
Dear Mr. Manoj, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for the interest and for sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant departments. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Myuran B wrote a review Jan 2024
West Molesey, United Kingdom
5.0 of 5 bubbles
Such an amazing stay at the Neptune Mara Rianta. The staff were massively hospitable and friendly. Special mention to Moses our butler, Alfred in the restaurant and the barman Kirui. The food and drinks menu as part of the all inclusive were great and makes a change from the usual buffet style food which gets tedious.

The lodges themselves were huge and were serviced by our allocated butler - which overlooked the Mara River where you could spot hippos! Another bonus was that you could get 3 items of laundry done per person per day.

Amazing accommodation having done research on the others nearby.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Neptune Team, Sales at Neptune Mara Rianta Luxury Camp
Responded 28 Jan 2024
Dear Myuran, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Radhika M wrote a review Jan 2020
Nairobi, Kenya
+1
5.0 of 5 bubbles
For someone who doesn't love safaris, I made this trip with a little bit of trepidation but i haven't had such an amazing trip filled with such epic, memorable experiences as I had on this visit to Neptune Mara Rant Luxury Camp.
Our accommodation was nothing short of bespoke and luxury. The food was delicious. The staff were attentive yet not in your face, perfection, to be honest. Their service was nothing short of perfect.
They helped my partner organise a surprise balloon safari at dawn and it was seamless.
I have never enjoyed game drives more than I did with their team. There was really nothing we didn't see. Honestly, epic.
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Date of stay: October 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: All the rooms are on the river, when booking ask for the options available.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Neptune S, Director of Sales at Neptune Mara Rianta Luxury Camp
Responded 27 Jan 2020
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amy B wrote a review Sept 2021
5.0 of 5 bubbles
We stayed at Neptune Mara Rianta for 3 nights during our recent safari. I think when you cry when you leave a place that it's a good indication of the quality of the experience. It is a little effort to reach the camp from the main road but it is so worth it! The location on a Mara river bend full of hippos is amazing and unsurpassed. The tents are extremely spacious and have a wonderful large shower. The staff are amazing. Ezra, our waiter, took extremely good care of us and made us feel very special. I was very sad to say goodbye to all of them! I sincerely hope to visit again.
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Date of stay: September 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Neptune Sales, Sales at Neptune Mara Rianta Luxury Camp
Responded 12 Oct 2021
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for the interest and for sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to the relevant departments. Yours faithfully, The Neptune Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Traceyfolkes wrote a review Jun 2022
Maidstone kent
+1
5.0 of 5 bubbles
This camp and lodge is absolutely fantastic. First class service located on the Mara River packed full of hippos. You get your own butler, and waitress with a spacious tent with a roll top bath plus attentive service from each and every member or staff. Food and drink are of a very high standard and nothing is too much trouble. The safari drives with Daniel and Wilfred are out of this world! A truly magical and special place.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Neptune Team, Sales at Neptune Mara Rianta Luxury Camp
Responded 18 Jul 2022
Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. Many thanks for letting us know your experiences. We look very much forward to welcome you again in one of our Beach Resorts or Safari Lodges. Yours faithfully, The Neptune Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fly-Wills asked a question Jan 2024
Dubai, United Arab Emirates917 contributions126 helpful votes
In the suites, are toilets provided? Or is it only shared toilets on site?
Fly-Wills asked a question Jan 2024
Dubai, United Arab Emirates917 contributions126 helpful votes
Do the luxury tents come with a toilet? Or is it just shared toilets on site?
Vaishali asked a question May 2023
Kolkata (Calcutta), India83 contributions72 helpful votes
Hi! There is only one category of room here..the luxury tents? Kindly advise
Answer from Nik of Time Travel
Chesapeake, Virginia86 contributions28 helpful votes
I think there are 2. One with a bathtub and shower and one with just a shower. Try to get tent #20 so you can hear the hippos. Its scary but cool at the same time.
LAldo87 asked a question Aug 2019
Dubai, United Arab Emirates28 contributions54 helpful votes
Hi. Has anybody visited the rhino sanctuary available through the resort? Is it worth the visit? Many thanks
Answer from Sumeet M
Lucknow, India126 contributions29 helpful votes
Yes, they do have night safaris
Aly traveller wrote a tip Jun 2024
3 contributions
5.0 of 5 bubbles
"Morning safari drives were the best to see animals"
Read full review
Fly-Wills wrote a tip Feb 2024
Dubai, United Arab Emirates917 contributions126 helpful votes
5.0 of 5 bubbles
"Pack a travel iron if you want ironing quickly - otherwise resort will Earplugs for sleeping No wifi in room - must go to main building"
Read full review
Manoj P wrote a tip Nov 2023
United Arab Emirates43 contributions34 helpful votes
1.0 of 5 bubbles
"keep enough snacks "
Read full review
ShayoS2014 wrote a tip Aug 2023
Mumbai, India62 contributions2 helpful votes
4.0 of 5 bubbles
"Try to get a tent close to the reception area so that you don’t have to walk a lot every time for a meal or swimming pool."
Read full review
Barbara S wrote a tip Aug 2023
1 contribution
5.0 of 5 bubbles
"Nothing to be concerned about they pamper you "
Read full review
Not the right property for you?
There are more places to choose from in the Maasai Mara National Reserve area.
PRICE RANGE
HK$6,037 - HK$8,724 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Exploreans Mara Rianta Camp
LOCATION
KenyaRift Valley ProvinceMaasai Mara National Reserve
NUMBER OF ROOMS
20
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NEPTUNE MARA RIANTA LUXURY CAMP - Updated 2024

Frequently Asked Questions about Neptune Mara Rianta Luxury Camp
What are some of the property amenities at Neptune Mara Rianta Luxury Camp?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Neptune Mara Rianta Luxury Camp?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Neptune Mara Rianta Luxury Camp?
Yes, free parking is available to guests.
Are there opportunities to exercise at Neptune Mara Rianta Luxury Camp?
Yes, guests have access to a pool during their stay.
Does Neptune Mara Rianta Luxury Camp have airport transportation?
Yes, Neptune Mara Rianta Luxury Camp offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Neptune Mara Rianta Luxury Camp?
Yes, dry cleaning and laundry service are offered to guests.
Does Neptune Mara Rianta Luxury Camp have any great views?
Yes, guests often enjoy the river view available here.
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