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4.5
#3 of 72 hotels in Luxor
Location
Cleanliness
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Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The 5-star Steigenberger Nile Palace is situated in the heart of Luxor and provides modern accommodation with stunning views of the Nile. The spacious rooms are air-conditioned and feature satellite TV. Most rooms have a balcony, and all are filled with natural light. The hotel is conveniently located within a short walk of Luxor's large shopping district. Guests can make use of the fitness center, sauna, and massage. Luxor Temple is 1 km away. The hotel also offers a wide choice of restaurants, serving Lebanese, Italian, Thai, and international cuisine. Guests can make use of the fitness center and sauna. Encompassing a 24-hour front desk, and the in-house Travel Desk that can help you organize local tours. The East Bank is a great choice for travelers interested in temples, museums, and history. We kindly request that you refrain from bringing outside food into the hotel premises. We appreciate your cooperation in maintaining the ambiance and standards of our establishment.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Modern
Languages Spoken
English, French, Arabic, Dutch and 1 more
Location
Khaled Ben El-Walid St., Luxor 85111 Egypt
Name/address in local language
Steigenberger Nile Palace
3,721 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Steigenberger Nile Palace delights guests with its spacious, clean rooms offering scenic Nile views, despite some comments about noise and outdated decor. The hotel's cleanliness receives high marks, accentuating its modernity and efficient services. Staff at the hotel earn accolades for their attentive and professional service.
While opinions on value vary, the vibrant atmosphere and live entertainment are popular among travelers, though it may not suit those seeking tranquility. Amenities, including diverse dining options, a refreshing pool, and lounges, are frequently praised, as is the hotel's prime location near the Nile and local attractions.
Location
Central
Atmosphere
Lively
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
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We enjoyed a beautiful view on the river Nile, tasty food, fresh drinks, attentive personnel, a renovated room and the cleanliness we value. In August 2020 there were very little tourists, which was to our advantage and which gave our trip a very relaxed, nice time. Overall, we found a place you like to remember and you like to return :)
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Date of stay: August 2020
Cleanliness
Service
Sleep Quality
Room Tip:If you have time to see the sunset, make sure to have a room facing the Nile river.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mostafa Khalaf, General Manager at Steigenberger Nile Palace
Responded 13 Sept 2020
Dear M&M, Warm greetings from the Steigenberger Nile Palace Team. Thank you for sharing your experience and such beautiful pictures. We are delighted to know that we exceeded your expectations and were able to provide all needed to have a relaxing vacation. Hopefully you will be able to return for another beautiful holiday. With best regards, Mostafa Khalaf General Manager
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I would like to share my exceptional experience at this hotel , I spent 4 nights of my honeymoon there and I consider them the best 4 nights ever . I loved the place as soon as I checked in , the receptionist was very quick to check me and my wife in after our long trip by car from Hurghada , we then went to our room to find it exceptionally clean , tidy and the bed and bathroom decorated for newly wed couples . The first morning we woke up late and missed our breakfast and before even realising that we found room service calling us and asking us if we would like our breakfast sent to our room despite that it was after breakfast hours , then for the rest of our stay we would call room service in the morning when we wake up and they would send the breakfast in a few minutes House keeping was also exceptional and every night we would come back to a very clean and tidy room with a complimentary snack left for us fruits , mini sandwiches, etc. Phone calls to reception were always answered quickly , inquiries about anything answered promptly and professionally All hotel staff Especially reception were so professional , polite and greet us with a smile on your way in or out of the hotel and offer to help as much as they can I had been to a couple more hotels in other places in Egypt for my honeymoon but Steigenberger was the best with the same level of customer service I am used to getting from my life and work in Canada If you are planning to go to Luxor believe me Steigenberger is the place you Want to stay in Thank you for the exceptional customer service and will see you all again with our next trip to Luxor
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steigenberger Luxor, General Manager at Steigenberger Nile Palace
Responded 27 Jul 2020
Dear Karim N, Warm greetings from the Steigenberger Nile Palace Team and again our congratulations for your wedding. We are delighted to know that we have exceeded your expectations and were able to contribute to a memorable honeymoon. Thank you very much for having chosen our hotel and thank you for you warm words of appreciation. We hope to see you again soon. With best regards, Mostafa Khalaf General Manager
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This is my first visit to Luxor,Egypt. My first impression was the friendliness of the staff. They were so friendly and very welcoming. Nothing was too much trouble, in fact it was no trouble at all. The rooms have been modernised to a clean high standard and we got a free room upgrade with a Nile view which was greatly appreciated. The hotel boasts several restaurants, Thai, Italian and Lebanese although only the Lebanese was open due to COVID-19 etc. The food is excellent although on the expensive side as there is a service charge plus vat added on to everything. This is a new thing brought in by the new General Manager apparently. Maybe he needs to look at this more as there are restaurants outside of the hotel which are much cheaper and offer excellent food too. Obviously the scenery is a plus and the atmosphere is very relaxed. The Guest Relations Manager Amina is lovely and very helpful. If you need anything specific she will do her very best to get it for you. Overall I would definitely recommend this hotel to anyone even if it’s just for the beautiful setting on the banks of the River Nile and the friendliness of the staff and the quality of the food and service. I will definitely come back to stay.
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mostafa Khalaf, General Manager at Steigenberger Nile Palace
Responded 19 Oct 2020
Dear Kathrine Cookson, Warm greetings from the Steigenberger Nile Palace Team and thank you very much for having taken the time to write such an excelent review. We are delighted to know that we have exceeded your expectations in service, room comfort and décor and the excellence in food. Thank you for your comments about the food and beverage prices. Like many international hotel chains, we have adjusted the prices and separated the taxes and service charge from the menu prices to give more clarity to the guest of what they are paying. Of course we will take your comment in consideration. We thank you for your warm recommendation and are very happy that you have made our hotel your Home away from Home. We are eagerly awaiting your next visit. With best regards, Mostafa Khalaf General Manager
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It is really a very nice, cozy with the best sunset view I have ever seen. The staff is very friendly the reception, room service and the housekeeping are professional , welcoming, smiling all the time and very helpful. I do really love the place.
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Date of stay: July 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steigenberger Luxor, General Manager at Steigenberger Nile Palace
Responded 25 Jul 2020
Dear Manar Mansour, Warm greetings from the Steigenberger Nile Palace Team and thank you very much for your warm words of appreciation towards our design, unique location and team. We are very happy to know that we have contributed to a lovely visit and we hope to see you again soon. With best regards, Mostafa Khalaf General Manager
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What an beautiful experience staying at the Steigenberger Nile Palace Luxor hotel. I highly recommend this hotel for your next visit to Luxor.
From the moment I entered the hotel, I felt safe and cared for. The hotel had many safety measures in place to protect guests.
After disembarking from a three night Nile River cruise I was delighted to check in for a incredible two nights, and open the door to my spacious light filled room. The generous outdoor balcony space overlooked the garden, swimming pools, and the Nile. Gazing at the unmistakable sail of a felucca slowly glided along the Nile from my fourth floor room is one of my favorite memories.
The room was updated and color scheme and Egyptian themed decor was soothing and restful. The bathroom was well appointed with amenities, and included a deep soaking tub in addition to the roomy shower. I appreciated the added lighted magnifying mirror feature in the sink area. The numerous light fixtures and outlets through out the room was a bonus.
The bed was comfortable, and the linens were top quality with with numerous pillows of different degrees of softness. The room and bathroom were sanitized to the highest level.
I appreciated the central open courtyard design of the property, with additional shops and restaurants to make the visit even more convenient.
The breakfast area on the lower level near the pool area was spaciously spaced, allowing for indoor or outdoor seating.
The staff were courteous, helpful, and promptly responded to my requests.
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Date of stay: November 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mostafa Khalaf, General Manager at Steigenberger Nile Palace
Responded 26 Nov 2020
Dear Sharon K, Warm greetings from the Steigenberger Nile Palace Team and thank you very much for taking the time to share your experiences of your recent stay. We are delighted to know that you enjoyed all the facilities of our hotel and we were able to offer an idyllic interlude to your trip around Egypt. We thank you for your warm words of appreciation and your beautiful recommendation. We hope to see you again soon. With best regards, Mostafa Khalaf Genreal Manager
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We enjoyed our stay at this splendid hotel. The location is ideal, wonderful views over the river and very easy to walk along the corniche and visit Luxor temple and the winter palace. Quite a lot of hassle from the horse and carriage and the felucca guys but honestly we couldn’t blame them for trying as there are very few tourists right now and they can’t make any money. The WiFi wasn’t great and we had a disappointing meal at the Lebanese restaurant but everything else was good. Sadly the Thai restaurant was closed. The hotel staff members from cleaners to waiters to reception were all very pleasant and looked after us very well. Coffee in the terrace bar overlooking the Nile at sunset was memorable and it was all very relaxing. We certainly plan to return.
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mostafa Khalaf, General Manager at Steigenberger Nile Palace
Responded 28 Jan 2021
Dear Lesley Henderson, Warm greetings from the Steigenberger Nile Palace Team and thank you very much for taking the time to share your experience. We are delighted to know that we were able to provide a well deserved relaxing weekend. We apologize for not meeting your expectations during your dinner at our Lebanese restaurant. I hope, next time, you will be able to meet our Executive Chef to discuss what dishes you prefer and to give us the opportunity to serve you better. We are looking forward to your return. With best regards, Mostafa Khalaf General Manager
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Stayed here and took a patio room overlooking a cobbled courtyard with restaurants and cafes and entertainment. A huge breakfast of local and international cuisines, your choice of dishes were too many to count. Breads and pastries with tea and coffee overlooking the Nile, could not be bettered. The hotel has many restaurants, and terraced bars, all with knowledgable and attentive staff. The atmosphere is always welcoming and friendly and well deserves it’s five stars. I salute and thoroughly recommend the Head Chef and his team who constantly maintain a very high standard of everything we ate. The management team promote and produce the same high standard. Surrounded by Egypt’s famous sites scenes, the beautiful weather and the friendliest welcome locally, it is my home from home. I shall return, Inshallah.
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Date of stay: January 2020
Rooms
Service
Room Tip:Rooms overlooking the Nile, are dearer but well worth the extra.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mostafa Khalaf, General Manager at Steigenberger Nile Palace
Responded 1 Oct 2020
Dear terryterry99, Warm greetings from the Steigenberger Nile Palace Team and your Home away from Home. Thank you very much for sharing the experience of your last vacation in Luxor and these beautiful pictures. We miss our regular guests and we are delighted with the messages on social media and TripAdvisor where we see that we are missed as well. We are sure that you will return and we are looking forward to it, as much as you are. For now; stay safe and stay healthy and see you soon, InchAllah. With best regards, Mostafa Khalaf General Manager
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My friend & I are just back from a stay in Luxor with a Nile cruise mid stay. We spent 4 nights at the Nile Palace at the start of our holiday and 2 at the end. We wish that we could have stayed longer. We had arranged an upgrade to a Nile View room via email before we arrived at a very reasonable price. We were not disappointed, our room was spacious with a good sized bathroom & a large balcony. The room was also spotless & cleaned thoroughly every day. Hand sanitiser was available at many points throughout the hotel. The staff wore masks at all times.
The views from the balcony over to the famous West Bank mountains was amazing especially when they were lit up at night.
The staff treated us like royalty on arrival, especially Moustafa the guest relations manager. The manager of the hotel introduced himself to us The staff in all areas of the hotel were polite, courteous & very friendly. We stayed on a B&B basis & the breakfasts were excellent with plenty of choices of European & Egyptian foods. Lots of fresh, local fruit too.
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Date of stay: January 2022
Location
Service
Sleep Quality
Room Tip:Front Nile View on the right wing.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mostafa Khalaf, General Manager at Steigenberger Nile Palace
Responded 13 Feb 2022
Dear Nawar , It was a pleasure welcoming you at Steigenberger Nile Palace. From excellent service to a comfortable Home away from Home, that we are proud to provide, we are happy that we exceeded your expectations. We thank you for taking the time to share your experience of your latest visit and for your recommendation. We hope you’ll make yourself at home with us again when you’re in Luxor. With best regards, Mostafa Khalaf General Manager
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The rating relates to the travel period March 2022 (Corona) and room 012, traveling as a couple without children. Normal requirements for equipment and food, no luxury travelers. Since we only stayed there for one night as a stopover, we can only write a short review.
Hotel in general The facade or outside view looks a bit old, for example the i in the lettering was missing. As apparently everywhere in Egypt, the WiFi is rather bad, it was available in all areas, including the pool, but it was often very slow. Location right on the Nile, but 5-10 minutes away on foot from the Nile promenade. It's about a 15-minute walk to Luxor Temple.
Meal Breakfast as a buffet very extensive, there are various hot and cold dishes, fruit, sweets and a station where various egg dishes and pancakes are freshly prepared. We had only booked including breakfast, and therefore ate in the Italian restaurant in the house in the evening, pizza and pasta were ok.
Room 012 Executive Room We booked the cheapest room with a city view and were upgraded for free to an executive room with a view of the Nile and a balcony. The room is very spacious and stylishly furnished, beds are very comfortable. The rooms are very poorly soundproofed, both to the other rooms and to the hotel corridor.
Staff/service Thanks for the free upgrade, the service was very friendly and always concerned about our well-being. We booked a day trip with a private driver to the Dendera Temple at the hotel, which was absolutely worth it for Egypt £1000. Taxi to airport is Egypt £170.
You can find more information and fotos about my trips on my Instagram account about_uli
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mostafa Khalaf, General Manager at Steigenberger Nile Palace
Responded 10 Apr 2022
Dear Valued Guest, First of all, let me take the opportunity to thank you for your feedback. It was a great pleasure welcoming you, we are very glad that you enjoyed your experience. We are proud to know that our facilities and services exceeded your expectations we have shared your feedback with the team members who are very delighted to know that their efforts have ended up to your enjoyment. We are looking forward to seeing and welcoming you back again to your second home. With best regards, Mostafa Khalaf General Manager
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I had an early flight to Luxor, and not only was I accommodated for a very early check-in “8:30 am,” but my standard room was upgraded to a spacious, light-filled room overlooking the garden, swimming pool, and most importantly, the Nile. For that, I’d like to thank Mr. Mostafa Mohamed, the night manager especially.
One tiny hiccup, my room was dusty, perhaps from too little time given to prepare for my early check-in; I discovered this only after I woke up from my nap since I slept right away the minute I laid down in bed. I notified Mr. Ahmed El Taher at the front desk, who was kind enough to send immediatly someone to clean it up along with delicious dessert assortments.
Felucca boats are also available from the hotel (lower price than expected), and I rode one with the kind and gentle Mr. Hamdi. This kind of interaction made the visit very heartwarming and felt like home.
All staff members I encountered were courteous, helpful, and promptly responded to my requests.
If I were to revisit Luxor, I would definitely stay here again. Highly recommended!
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mostafa Khalaf, General Manager at Steigenberger Nile Palace
Responded 22 Sept 2021
Dear Sari Al, It was a pleasure welcoming you to Steigenberger Nile Palace. From a breathtaking view over the majestic river Nile to excellent service that we are proud to offer; we are happy that you had a memorable stay. I couldn't agree more that team members like Mr Mostafa, Mr Ahmed and Mr Hamdi give the example that makes our hotel shine. We thank you for your warm recommendation and hope you’ll make yourself at home with us again when you’re in Luxor. With best regards, Mostafa Khalaf General Manager
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There is an ATM (it was outside the buffet/ pool entrance when we were there) but I am not sure if it will let you put in money. I took Egyptian pounds out with my ATM card.
Agreed with the comment above, USD or Euro is the preferred cash payment by most people/vendors.
Dear Guest,
We do have a moderate dress code in all our restaurants as we would like all our guests, national and international, to feel comfortable.
We hope to see you soon at Steigenberger Nile Palace Luxor.
With best regards,
Amina Saady van Baarsen
Quality Manager
Dear Guest,
Thank you very much for your interest in our hotel. I can confirm the previous answer. Booking confirmations from the hotel directly, mention the cancellation policy and this policy can vary when you make a reservation through online booking platforms.
Hoping to have been of service and looking forward to your visit,
With best regards,
Amina Saady van Baarsen
Quality Manager
There are more places to choose from in the Luxor area.
PRICE RANGE
HK$640 - HK$912 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
steigenberger nile palace luxor hotel luxor, steigenberger nile palace hotel luxor, nile palace luxor, luxor steigenberger nile palace, le meridien luxor, nile palace hotel luxor
LOCATION
EgyptNile River ValleyLuxor
NUMBER OF ROOMS
304
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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