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Koror, Koror Island 96940-0308 Palau
Lowest prices for your stay
US$298
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Traveller (1189)
Room & Suite (182)
Dining (106)

About

#4 of 37 hotels in Koror
Location
Cleanliness
Service
Value
The Palau Pacific Resort is the Eden's nest of Palau sitting on 64 acres of lush tropical gardens with the great Pacific ocean caressing its pristine white sand beach. This luxury resort features 165 rooms decorated in an island motif setting including amenities of a world class resort.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Hot bath
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Concierge
Gift shop
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Great View
Languages Spoken
Japanese
957Reviews38Q+A100Room tips
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little_beanda wrote a review Jul 2022
Hood River, Oregon37 contributions24 helpful votes
We statyed in an overwater bungalow and it was just perfect. Glass floor in the seating area for watching the fish swim by. Lovely deck and stairs to the water, complete with a fresh water shower for after swimming. The food, the staff, the beautiful grounds...hated to leave!
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Date of stay: September 2021
Location
Cleanliness
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Room Tip: Splurge on an Overwater Bungalow! Awesome!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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apph wrote a review Jun 2022
Guam, Mariana Islands136 contributions55 helpful votes
My husband and I recently completed a fantastic 10 night stay at PPR. Despite staffing shortages due to Covid, the hotel was able to provide impeccable facilities and very warm hospitality. From start to finish, it was a class act. The room was extremely spacious with, rather than a king bed, essentially two double beds combined and ample room to move around the giant bed. And the bathroom has a tub as well as a high-quality Japanese bidet which was a real bonus. From our garden view room, we were treated to amazing bird life and very beautiful tropical foliage. There is a boat dock there, so our snorkeling and kayaking companies were, on some days, able to just pick us up or drop us off right at the hotel! That is a true luxury, as was the entire stay.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Restaurant slows considerably after breakfast due to current lack of tourists so other dining...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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dokodemo wrote a review May 2022
Asia47 contributions80 helpful votes
I did not end up staying at this property, but want to post this review to make sure people are careful with the booking process. I booked for Christmas 2021 via Expedia. It was clearly stated at time of booking that the bookings were fully refundable if cancelled before a certain date. The confirmations also stated this. However, when I cancelled well in advance of the cancellation date, PPR charged the deposit (that was supposed to be charged months before). When I inquired with PPR reservations, they indicated the room was non-refundable. I showed them the confirmation that clearly said the room was refundable. They did not respond. I then went to Expedia, which told me that the reservation was definitely refundable and that I would definitely get my money back. But a couple of days later, Expedia told me the deposit was with the hotel and the hotel was indicating the room was non-refundable. They told me I'd have to address with PPR. (A side note--never book through Expedia unless you have no choice. They do not stand by their customers and add an extra layer of bureaucracy. I think there are many people waiting for refunds from Expedia.). I reached out again to PPR with no response. I then went the nuclear option, disputing with the credit card company (which was completely useless and gave me an excuse to cancel this AA Platinum Mastercard after 20 years of grinning and bearing it), contacted the Palau tourist association in both Palau and my home country, started posting reviews warning people on all possible sites, and tracking down the name and email of a manager through a crafty Google search. It wasn't until I was able to reach the assistant manager that I was able to make some progress. To her credit, she was super responsive and was able to determine fairly quickly that there was a communication issue between PPR and Expedia. My sizable deposit of a couple thousand dollars was finally refunded to my card. I have heard great things about Palau and about PPR, and do hope to visit someday. But it was a huge hassle having to spend multiple hours trying to resolve this with PPR employees who were completely non-responsive and dismissive. If not for me finding the assistant manager's contact info online and tracking her down, I don't think I ever would have gotten my money back. Her assistance is why I have given a 3 rating instead of a 1.
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Date of stay: December 2021
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Mark L wrote a review Dec 2021
1 contribution2 helpful votes
Worst hotel I have ever stayed in. Service is absolutely third reich playbook. Had a contact with covid positive person and entire negative group was shipped here to quarantine. No one allowed to leave room and staff instantly treats us like lepers and not an ounce of compassion from a single one. All negative tests mind you. Can’t fathom it could be worse if we were all positive. Not allowed outside in hundreds of acres where we only people. No one should ever visit this hell hole. We are prisoners and told to not act up or they may make us stay locked up longer.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Eggie wrote a review Mar 2020
4 contributions
Best private beach in Koror. Great place to enjoy the sunset. For me, the food was not that impressive, but the view was speechless. White sand, open view, super relaxing. A bit distance from everything although.
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Date of stay: December 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from loymar76, Guest Relations Manager at Palau Pacific Resort
Responded 5 Jun 2020
Dear Valued Guest Thank you very much for taking the time to review our property. Your input, and the feedback is vitally important to us and as we always want guest expectations to be met during their stay. Providing our guest with an exceptional dining experience is our highest priority. It’s important to us that we regain your trust. We hope our shortcomings will not place us in your permanent disfavor and we look forward to welcoming you back to the Palau Pacific Resort in the near future. Yours in service, Lloyd Martin Guest Service Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
packedandready2go wrote a review Mar 2020
California820 contributions438 helpful votes
I stayed here for a few days both before and after a liveaboard dive trip. The beach is beautiful and not very crowded. The scenery is fantastic. The food in the restaurant is very good but not great. The service in the restaurant and throughout the resort is excellent. Wifi works well in the public spaces but is hit or miss inside some of the rooms. On the whole this is a very good place to stay but over priced by international standards.
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Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from loymar76, Guest Relations Manager at Palau Pacific Resort
Responded 5 Jun 2020
Dear Valued Guest Thank you very much for taking the time to review our property. Your input, and the feedback is vitally important to us and as we always want guest expectations to be met during their stay. Providing our guest with an exceptional accommodation experience is our highest priority. It’s important to us that we regain your trust. We hope our shortcomings will not place us in your permanent disfavor and we look forward to welcoming you back to the Palau Pacific Resort in the near future. Yours in service, Lloyd Martin Guest Service Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mammabetty wrote a review Feb 2020
Viareggio, Italy347 contributions84 helpful votes
+1
I was in Koror for 15 days. The island is overestimate really expensive for the services offered. The diving are medium quality if compared with Philippine and very low if compared with Raja Ampat. The illegal fishing destroyed the biological equilibrium, so this island is living on the old famous glory, but actually is a poor expensive place... where personally I will never go back. The only think there I really found awensome was the jellyfish lake. But there is in other places in the world. The liveabord prices are about same in other places of Indonesia or Philippine. Avoid.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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dcarts82 wrote a review Feb 2020
Jupiter, Florida55 contributions22 helpful votes
My husband and I along with our adult daughter recently returned from a trip to Palau. My husband and I stayed in The Pristine Villas and Bungalows and our daughter stayed at the Palau Pacific Resort. The Pristine Villas is basically their version of concierge level villa very close to the main resort area, yet quiet and secluded. In our opinion, the Villa did not offer enough space or privacy for our 26 year old daughter, so we got her her own room. Our villa was stunning and rivals that of the finest Caribbean Resorts. We have stayed at Little Dix Bay, Jumby Bay, Parrot Cay and other high end resorts and the Pristine Villas will not disappoint. We had our own pool and could literally snorkel right from our villa. The entire resort was completely stunning with impeccable service. We went to Palau to dive and our dive company picked us up at the hotel dock with ease. What made our trip so special were the people of Palau and all of the lovely workers at the resort. The restaurants, bars, pools, were all excellent with wonderfully warm and thoughtful service. When we were not diving, we were doing world-class snorkeling right in front of the hotel. We opted to dive 2 full days off property and stayed at the property two days to enjoy the resort and the amenities. I honestly cannot say one negative thing about either of the properties. Was it expensive? Yes! However, how many times do you get to visit a place this beautiful? If you can swing it and you enjoy quiet privacy, opt for a Villa in the private area. Our daughter was very happy with her room in the main part of the hotel. I don't understand people complaining about the food. We loved it and to be honest, you are in Palau for the diving, snorkeling and natural beauty. We had fish and/or sushi every night and it was fantastic not to mention killer cocktails at the beach bar. I hope to return someday and the diving was literally the best experience of our lives! Thank you Palau Pacific Resort for a magical holiday.
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Date of stay: February 2020
Rooms
Cleanliness
Service
Room Tip: If you can swing it, get a pool villa at The Pristine Villas and Bungalows!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from loymar76, Guest Relations Manager at Palau Pacific Resort
Responded 5 Jun 2020
Dear Valued Guest Thank you for choosing Palau Pacific Resort, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the services we offered. Our resort aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our Resort in the future. Sincerely, Lloyd Martin Guest Service Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
steve s wrote a review Jan 2020
London, United Kingdom69 contributions56 helpful votes
What an AMAZING place to stay and I didn't arrive till 4am in the morning and was picked up at Koror International Airport by Chris from the hotel and after a marathon trip from London via Seoul to Palau and my key was waiting and was even taken by buggy to my room. When I woke I opened the curtains and it was the most stunning view so after a coffee in my room went to breakfast and was seated with another stunning sea view and the service was just amazing. My only regret was that I couldn't stay longer as I was going on a live aboard dive trip .........Thank You PPR : O )
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
Room Tip: I had room 1424 which was amazing!!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from loymar76, Guest Relations Manager at Palau Pacific Resort
Responded 12 Feb 2020
Dear Mr. Steve, Thank you for choosing Palau Pacific Resort, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the services we offered. Our resort aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our Resort in the future. Sincerely, Lloyd Martin Guest Service Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Johannes wrote a review Jan 2020
Dortmund, Germany39 contributions28 helpful votes
+1
We had a nice stay, and it is probably the best you get in Palau. But for our family room we paid 600+€ / night, which gets you much better hotels pretty much anywhere else. But if you consider where you are and that you can enjoy quite a good level of luxury in a very remote place very close to the nature it is still a good deal. The service experience for us was very mixed, from super attentive to almost rude. Hotel is run by Japanese which is also reflected by the guest, as Europeans we almost felt a bit discriminated. When we arrived with our three kids in a rental car, we were asked to move the car instead of helping us with the luggage and the kids. Only after clarifying that we are guest, we were allowed to unload. After having quite some issues with the safety of our room (balcony railing was broken, bad with a crawling baby), we were barely able to bring this to the attention of the responsible. Informing via phone did not work, we then mentioned it twice at the reception, did not work either, so we ended up not having it repaired through the entire stay. But then again, location is nice, food is quite good, pool is sufficient, the hot tub is a nice plus and the private beach is very beautiful with a reef right in front of it. So all in all, if you want to burn a few bucks and try to find some luxury in Palau I recommend it, but lower your expectations before arriving.
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$352 - US$416 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palau pacific hotel koror, palau pacific resort, palau pacific koror
LOCATION
PalauKoror IslandKoror
NUMBER OF ROOMS
165
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PALAU PACIFIC RESORT - Updated 2022 Prices & Reviews (Koror)

Frequently Asked Questions about Palau Pacific Resort
Which popular attractions are close to Palau Pacific Resort?
Nearby attractions include Jellyfish Lake (4.2 km), Belau National Museum (4.0 km), and Etpison Museum (4.4 km).
What are some of the property amenities at Palau Pacific Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Palau Pacific Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Palau Pacific Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Palau Pacific Resort?
Yes, free parking is available to guests.
What are some restaurants close to Palau Pacific Resort?
Conveniently located restaurants include Elilai Seaside Restaurant and Bar, Taj, and L' Amarena Gelato Shop.
Are there opportunities to exercise at Palau Pacific Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Palau Pacific Resort have an airport shuttle?
Yes, Palau Pacific Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Palau Pacific Resort have airport transportation?
Yes, Palau Pacific Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Palau Pacific Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Palau Pacific Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.