I just loved the place what a calm place to stay with friends and family, it's close to mall and you have got many restaurants and cafe shops inside the hotel, Hotel management as well they were nice and reception stuff are so polite Than you
Really Really bad place to go for holidays. I went to Al seef resorts to celebrate my wife’s bday…. Manager was so arrogant. Initially disnt come to speak and upon insisting she came after 20 min and didnt help at all. She said if you dont like the rooms than you can leave. Lol. Place is dirty. For this price you can easily get a nice 4star hotel inside yas island. I requested if they could aarange a cake for my wife and I was willing to pay, they declined and said i should have made a requet 3 days in advanced. Plz dont go to this place. Also I parker my car in there suggested parking which they said its part of the residence . Guess what, i got a fine of 200aed for parking in residential area. I can keep writing but its time to say….. thats it for now. Gaurav Rampal …
A lovely Budget-friendly Staycation in Abu Dhabi Good for a wonderful summerinabudhabi, especially since it’s school holidays, we were looking at spending time at pool and this was a good choice! It’s definitely so affordable, yet so pretty and instagrammable place . Wake up to beautiful sight of the premises and in proximity to the Al Seef Village Mall! We had unlimited options of cafés and restaurants around the property, walkable (or take the club car buggy if you can’t walk ) Had an amazing lunch at @nolusrestaurants , a yum evening dinner at @labriocheuae and super sumptuous breakfast at @wearesandersons ! A must visit place for a foodie @abudhabifoodies ! If you have young kids, take them to Abu Dhabi’s only Owl 🦉 Cafe @boomah.ae right next to the amazing swimming pool! Take a dip in the cool water this summer and grab a mocktail by the pool from @wearesandersons ! OverAll , a very cost effective yet a flawless amazing staycation!…
Called many times because they forgot to give my emirates ID. the person on the line doesn't even let me explain and talk. he just talk and talk and explain the procedure when registration. I told him, you didn't even bother to check, and didn't even ask for my name. Really disappointed with this.
I had booked this hotel for the weekend of Formulq 1 in November 2022 at a good price. The hotel then cancelled my booking and claimed that my cards had been declined despite the fact that my bank had never received a payment request. When I called the hotel they said they could not give me the same price I initially paid and the price had now doubled. Disgusting customer service and telling blatant lies.
Resort a good place to come to relax and enjoy yourself. We especially enjoyed in the swimming pool. Our room was in front of the gym which is was very convenient for us. Overall rooms are spacious, bright and has everything what you need. Meanwhile, I would like to say thank you to Mr. Omar, he were very helpful during our stay.
AVOID AT ALL COSTS. I booked with more than one month in advance specifically for the F1 weekend in Abu Dhabi. Guess what, 3 days before my actual stay they call me telling me "Hi, we are cancelling your booking because we are doing renovations to the hotel". What type of business are they running? They truly don't understand what a reservation actually means and beyond that, they do NOTHING to help you or provide you with a reasonable solution. Their response was "You are lucky because you will get a full refund". Yeah sure, a full refund will keep me happy when 3 days before my actual stay they decide to cancel me and leave me to my own to find a new hotel in the busiest weekend of the year. The person who called me from the hotel said "There's nothing I can do, management made this decision". I asked to talk to management and she said "no, they are busy"... Before losing my mind, I insited and they said they would call me back. Guess what, they never called me back. I tried calling them several times and no one would pick up the phone. Al Seef Resorsts & Spa by Andalus, you truly have the worst service possible. AVOID AT ALL COST.…
We checked in late at night, we were received by collaborative team who helped us to sort out our reservation and facilitated our stay. Mr. Haitham the team leader was an example for a passionate leader who deliver service with respect and utter most responsibility. Because of him we extended our stay from 1 week to 5 weeks. He and his team made us feel we were at home.
I spent my EID Holiday here with my family. The whole place’s vibe was cool and refreshing. Malls and supermarkets are just few steps away. It’s very convenient. The three-bedroom suite was spacious and comfortable. Though, we saw dead insects on one of the rooms. And, hours before our checkout WiFi connection was disconnected for some reason. The worst was the water in the kitchen and toilet were also not working few hours before our check out time. We wanted to take showers before we leave but we couldn’t. The receptionist asked us to wait for the maintenance people, but nobody came. It was kinda strange because I’ve been to most of the hotels in the city and never experienced this.
Place is good for family get way but service is very poor, we have requested towel and bkankets but it takes us 1 hr to wait for the response. We had a morning swimming but no towels available as per the life guard towels are not yet available, so you have no choice but to go back to your room wet , hope they will improve thier service.