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West Corniche Road, Abu Dhabi GRB 104 United Arab Emirates
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Traveller (11365)
Pool & Beach (1138)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/09/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/09/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#53 of 166 hotels in Abu Dhabi
Location
Cleanliness
Service
Value
Travellers' Choice
Located on a 1.3 km private beach, Emirates Palace is the epitome of luxury in Abu Dhabi, showcasing Arabian hospitality at its finest. Each resort’s rooms and suites are furnished with the highest levels of comfort, have stunning views and offer 24-hour butler service. Indulge in an array of food and beverage outlets that serve a variety of cuisines created by world-renowned chefs. The resort boasts lush gardens, a lavish spa, two temperature-controlled swimming pools, a kids’ club and a private marina. Guests with a passion for water sports can explore a selection of motorised and non-motorised activities, including flyboarding, kayaking, doughnut riding, jet skiing, and windsurfing. Families are encouraged to visit the Bedouin tent while kids can enjoy camel rides along the pristine beach. With many of Abu Dhabi’s main attractions within a short distance, including superb shopping destinations and unique cultural and heritage sites, Emirates Palace provides guests with the perfect place to explore the beauty and charm of the UAE’s capital.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Swimup bar
Poolside bar
Water sport equipment rentals
Windsurfing
Evening entertainment
Waterslide
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Hammam
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Flatscreen TV
Bidet
Air purifier
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Pool view
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Good to know
HOTEL CLASS
HOTEL STYLE
Value
Romantic
Languages Spoken
English, French, Russian, Spanish and 21 more
Hotel links
Special Offer:Suite Retreat

Location

Full view
89Good for walkers
Grade: 89 out of 100
23Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
6761Reviews148Q+A100Room tips
Traveller rating
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Tomoko wrote a review Yesterday
1 contribution
We stayed for 3 nights and everything was amazing. Especially, Pathimas who is the concierge was so kind and helped us all the time. His attitude and kindness makes us want to stay this hotel again!!! We met such a nice concierge. Thank you so much indeed. Also, Chinese restaurant was so authentic and you should have dinner there when you visit. 3泊こちらのホテルに母と泊まりましたが、本当に素晴らしいホテルでした。 ホテル内はとても広く、どこの写真を撮っても映えます。プールも子供用と大人用で分かれており、ビーチに行くとラクダに無料で乗せてもらえました。 そしてとにかくコンシェルジュが素晴らしかったです。とても親切にしてくださり、部屋からわざわざコンシェルジュの所まで行かなくて済むようダイレクトコールできる番号を教えてくれたり、何か困っているとすぐ助けてもらえました。とにかく広いので、何回も迷子になりウロウロしてしまいましたが、至る所にスタッフも立っていたので目的地まで辿り着けました。 食事はホテル内の中華レストランが絶品です!イタリアンやインド料理もありますが、迷ったらまず中華レストランをオススメします。
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jas Mattu wrote a review Mar 2022
2 contributions3 helpful votes
Hotel's Favourite
Where do I begin? What an amazing hotel! From the drive into the hotel, to view of this beautiful hotel it is stunning. We arrived early and no way did we expect an early check in or at least the usual comments you get from hotels of “sorry you are too early …..” they simple made no fuss, they searched the system to see if they could check us in and they did. They didn’t even mention it to us and made us feel welcome straight away. We were then taking around the hotel straight away and shown the essentials which made us feel comfortable with our surroundings. Every passing staff member smiling and welcoming us making us feel even more comfortable. The level of services and the people really make this hotel what it is because you can just book in for a tour if you want to see the hotel but you will never get the full experiences unless you stay purely based on not being able to have the time with the staff in the hotel. The rooms and the hotel always spotless, staff really care about the facilities with housekeeping always ready to come and make up your room. They would always come at your convenience and nothing was ever to big or small for them. If I could name every single person we had spoken too I would, everyone was amazing. From the first day of breakfast to the last it was the same experience the staff don’t just give you an amazing experience one day its every day. From always being greeted by a warm welcome from Felise who has a real talent for making guest feel relaxed, then having staff like Simon. Simon would really get to know you and always go above and beyond, he would help you feel so comfortable giving you exactly what you wanted each day without you even having to ask, he really cared about all his guest. One of the hundred encounters we had of excellent services would be our smoothies and coffees which were always ready for us before we have even ordered. The breakfast itself was always so fresh with lots of healthy and sweet options and a fresh juice bar offering smoothies juices. I could go on and on about the breakfast and the team at Vendome! We was touched when we had been given a card from the team on our last day and we really felt like we made lifelong memories with some amazing people. The Gym, all the essentials you need they even have a gym timetable for classes if you want to do that. We didn’t do any classes but used the gym which again was always spotless with towels and waters always ready for us. The pool, the most important place. The hotel has two pools East side, West side and a beautiful beach so you have many options to relax. West side had more families and kids as it has a wonderful slide and a mini water park which is a kids dream. Although it had kid’s facilities it never felt overwhelming as it’s so big and always kept clean. We always stayed by the East pool as it had a bar in the pool, outdoor jacuzzi and was quite with more adults. The pools are so big with space so it never feels busy, you would think that’s all you need sounds great, but the best part of this pool area is the staff and all I can say is WOW. Firstly, the level of service is of a very high standard, Priyanath would have our beds ready each day with towels and cold water before we even arrived after one day of seeing us he knew what we wanted. My wife is pregnant and was nervous about being by the pool but Priyanath would have umbrellas and extra cold towels ready for her without her even saying anything. Then we have faroque who really deserves a special mention, he was so attentive, we used to be thinking we feel hungry or thirsty and he’d already be by our side ready and offering us food and drink options. He really knew how to make a guest feel special. He would be running around for everyone doing the same thing and his standards never dropped. Concierge team is another important part of this hotel, Ajit was extremely helpful he not only suggested and booked us dinners, but he went the extra mile and helped us with our PCR test and Alhons App which he could see was a bit stressful for us as it wasn’t working. His cool calm nature would always offer a solution and his level of knowledge was great. Morrice who was also in this team was another person who amazed us, not only did he always have taxi’s ready for us helping with bags etc, he went above and beyond. Example of this was, we had to go get PCR test done before 11pm and we had only 10 minuets to get to the area which the drive took 20 minuets, he got us a taxi and was personally calling the PCR team to tell them we are coming and if they could wait which they did. He was also calling our taxi driver to check we was ok the whole journey. He even waited for us by the doors of the hotel when we arrived back to check if we had everything sorted. Every restaurant was delicious our personal favourite was the BBQ on the beach as the setting and again service was outstanding. My wife was cold one night and they brought her extra blankets and even a hat. The team in this hotel really left us with a beautiful memory which we will never forget. We checked out with a heavy heart and went to Dubai for a four-day trip. We arrived in Dubai and missed the Palace and the team so much. The Palace is so relaxed and not busy as it’s so big and we really missed that. This is how much we loved and missed Emirates palace we drove back after staying one day in Dubai! This just proves to you how much we loved our time here! We left and came back! We cannot wait to come back and ever since we have come back we have been recommended to all our family and friends. 10/10
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Date of stay: March 2022
Location
Service
Sleep Quality
Room Tip: The rooms are now being updated since the Mandarin group having taken over so the rooms will be...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Michael Koth, General Manager at Emirates Palace
Responded 11 Apr 2022
Dear 914jaskiratm, Thank you for choosing the Emirates Palace and for sharing your amazing feedback. We are delighted to learn that you had an unforgettable, relaxing and wonderful time during your stay at our magnificent hotel and experiencing our top notch facilities & restaurants. We are happy and proud to share your feedback with all our team especially with Felise, Simon, Priyantha, Ajith and, Morrice for making your stay truly memorable. We hope to welcome you soon and delight you once again! With kind regards, Michael Koth General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Barney2Reading wrote a review 28 Sep
Beenham, United Kingdom12 contributions7 helpful votes
This was our favourite hotel pre pandemic and we have stayed there regularly. This stay was very disappointing, the service was way behind previous levels. Our room wasn’t ready on arrival, we didn’t get there until 14:45, we were just by the pool when somebody came to say it was ready they then left us in a corridor for 20 mins whilst they went to get a key. No butler service as before, our mini bar hadn’t been fully stocked and throughout the stay wasn’t replenished at all. Pool service was hit and miss, after pressing for service 4 times we had to go and find someone. The biggest complaint was the lack of communication regarding renovations. One wing including a pool was closed, the main cafe was boarded up and there was obviously work been done there. The beach bbq restaurant and bar was closed and with the Havana bar closed the only place for a drink in the evening was in Chinese restaurant bar. Shout out to the manager of the Chinese who was excellent and apologised for the hotel failures even though it was nothing to do with him. Had we known about the renovations we could have changed dates This was my 60th birthday two year delayed holiday and wish we had stayed longer at The Chedi in Muscat where the service was outstanding Don’t think we’re be going back again
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Check renovations
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Johnny C wrote a review 27 Sep
64 contributions37 helpful votes
Having stayed here pre pandemic we were once again very excited at our 10 day trip to the Emirate’s Palace Abu Dhabi. After a very pleasant flight care of emirates we were greeted at the front entrance by the staff who couldn’t do enough to greet us and get us to reception. Reception staff were very nice and quickly got us booked in and off to our room. Hmm first impressions weren’t great our room had an adjoining door I’m sorry but it’s not for me. I immediately returned to reception and advised them of my issue I wasn’t staying at a 7 star hotel with an adjoining room who knows who was next door? the assistant manager Ahmed came to see me and after seeing a few rooms we settled on one which we thought was fair enough. Now we got unpacked and off to the pool and this is we’re we encountered our second problem. It sounds funny but one of the things we enjoyed most on our previous stay was the “lazy river” and we now found out that the hotel was doing renovations and the pool was out of service for the next 3 weeks. We were now directed to a second book by the restaurant and bar area which wasn’t ideal but we couldn’t do anything else. The staff around the pool area were just amazing and nothing was too much trouble and this helped a lot. That afternoon we returned to our room and had a look at the different restaurants unfortunately there were more renovations inside the hotel and some of the restaurants were closed or not available every night. We enjoyed the buffet as they has a great selection of local foods and chefs specials however once again this wasn’t available every night as a result of the renovations. We tried the Italian restaurant and on the first night it was ok however on the second night food wasn’t cooked fully with the fondant potatoes being raw. We also tried the Indian which was ok and the Chinese again was ok the menus were limited in all restaurants. On our previous visit all floors enjoyed a butler service and this is now limited to the suites which is disappointing. The hotel has recently come under new ownership which always brings change however they have reduced services to paying customers who expect more from a “7” star hotel. During our stay one of the guests invited approximately 150 of his friends to stay at the hotel for his birthday which is fine and good business however this was done at the expense of the other guests who couldn’t access all areas of the hotel due to the hotel making arrangements for this guest and blocking of areas to everyone else. Ahmed the assistant manager did his best to make our stay as good as possible under the circumstances however the fact still remains that our stay in this hotel seriously suffered as a result of these renovations and single guest priority. Had we been informed of the renovations at time of booking we would have stayed elsewhere and possibly visited the emirates palace another time. I have to say after spending a considerable amount of money on this holiday I left very disappointed feeling let down. My advice Emirates Palace is if you have issues Own them don’t hide them you are supposed to provide. a 7 star experience and on this occasion you definitely didn’t. I appreciate that hotels are a business and about making a profit but this is not the way to do it by dropping your standards. After leaving I was informed that on our next visit we would get an upgrade hmm who o visit again probably not you get one chance to make your pitch and you blew it the time to offer the upgrade was while we were there. This is just my experience and I was disappointed.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Check at time of booking if they’re any renovations or work being carried out
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Elektrakamylya wrote a review 23 Sep
Abu Dhabi, United Arab Emirates28 contributions1 helpful vote
+1
Whenever I have to choose … I will go for Emirates Palace Abu Dhabi . Over and over again . Amazing as always ! If you wanna experience you get it & you will not regret it !Thank you again for the arrangement in the room .
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael Koth, General Manager at Emirates Palace
Responded 3 days ago
Dear Elektrakamylya Thank you for taking the time to share your review with us. We are delighted that you chose Emirates Palace to celebrate your husband's birthday. My team and I certainly looks forward to the pleasure of serving you and your husband again. Yours sincerely Michael Koth General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maur_ci0_P wrote a review 23 Sep
Belo Horizonte, MG5 contributions
We came frontal Brazil to drink the famous Golden Capuccino, but we were surprise with the kindness and eficience of Yasine. He was very atencious and polite. We loved the experience. The gold seemed even more golden.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael Koth, General Manager at Emirates Palace
Responded 3 days ago
Dear Maur_ci0_P Thank you for taking the time to share your review with us. It was a pleasure serving you during your recent visit. I will certainly share your compliments with Yasine, motivating him and our other colleagues further in their mission to continuously delight our guests. As we look forward to your next visit to Emirates Palace, I remain, as always, Michael Koth General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
charles v wrote a review 22 Sep
1 contribution
Stayed a couple of nights while on a business trip. Great hotel: room was spacious, modern with a great view. Had dinner at two of the restaurants (Hakkasan and Oriental one), food was great and service excellent. We were looked after by the entire staff during our stay, in particular by the Ajit and Nasser from the concierge team.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael Koth, General Manager at Emirates Palace
Responded 3 days ago
Dear charlesvN5534IY Thank you for taking the time to share your experience with us. It is an absolute delight to read your review, and I'm sure my colleagues in the Concierge department, especially Ajit and Nasser, will be pleased to be able to make your stay a great one. My team and I look forward to welcoming you to Emirates Palace again. Yours sincerely Michael Koth General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael W wrote a review 15 Sep
Charleston, South Carolina176 contributions123 helpful votes
My wife and I spent a couple nights here. OMG! The Emirates Palace is an enormous place and we got lost a few times. The service and food are outstanding. The staff in the breakfast buffet were friendly and we felt right at home. We were surprised when they presented us with a cake wishing us a safe trip home. It made our stay special. We will never forget this. Do not miss the friendly people at the Hakkasan bar for happy hour.
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael Koth, General Manager at Emirates Palace
Responded 3 days ago
Dear Michael W Thank you for taking the time to share your experience with us. We are delighted to learn of your unforgettable stay. Our colleagues will certainly be pleased to learn of the same. My team and I look forward to the pleasure of welcoming you to our hotel again in the future. Yours sincerely Michael Koth General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reem M wrote a review 15 Sep
3 contributions
Based on what I heard about it from the online forums I set so high expectations to be amazed by the end of my visit, however I am not, I found it a good hotel with fine architecture but nothing so special. I tried out an afternoon tea there and I loved the experience but again nothing so special
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Date of stay: September 2022Trip type: Travelled solo
Room Tip: Not number 1 attraction in Abu Dhabi
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael Koth, General Manager at Emirates Palace
Responded 4 days ago
Dear Reem M Thank you for taking the time to share your review with us. We look forward to the pleasure of welcoming you to the hotel again in the future. Yours sincerely Michael Koth General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Viola- Fotis wrote a review 14 Sep
Athens, Greece1 contribution
We spent 11 days staying in this amazing hotel ,is wonderful in every detail not only for the beauty traditional design but and for all the service and staff, I want to mention our butler Mr Agung Darma from Indonesia , he was excellent , kind and very helpful , Hopefully we are coming back soon
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael Koth, General Manager at Emirates Palace
Responded 2 weeks ago
Dear Mr and Mrs Giaoupi Thank you for your lovely feedback and it's wonderful to know that you had amazing time with us. We greatly appreciate your loyal support towards the hotel and hope to see you again soon! Kind regards, Michael Koth General Manager & Area VP of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$380 - US$846 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel emirates palace, emirates palace abu dhabi, emirates palace hotel abu dhabi
LOCATION
United Arab EmiratesEmirate of Abu DhabiAbu Dhabi
NUMBER OF ROOMS
390
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Frequently Asked Questions about Emirates Palace
Which popular attractions are close to Emirates Palace?
Nearby attractions include Emirates Palace (0.08 km) and N2N Art Gallery (0.06 km).
What are some of the property amenities at Emirates Palace?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Emirates Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Emirates Palace?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Emirates Palace?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Emirates Palace?
Conveniently located restaurants include Verso, Pearl Lounge, and Moksh.
Are there opportunities to exercise at Emirates Palace?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Emirates Palace have airport transportation?
Yes, Emirates Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Emirates Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does Emirates Palace offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Emirates Palace?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.