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Sheikh Hamdan Street, Abu Dhabi United Arab Emirates
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Traveller (622)
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Panoramas (18)
Room & Suite (402)

About

#35 of 165 hotels in Abu Dhabi
Location
Cleanliness
Service
Value
World Class Service, Comfort And Convenience In Downtown Abu Dhabi The Crowne Plaza Abu Dhabi Hotel Welcomes You To Hamdan Bin Mohammed Street, At The Center Of Abu Dhabi's Thriving Commerce And Culture, Just 15 Minutes From Adnec And Half An Hour From Abu Dhabi International Airport Grand Shopping Complexes Including The World Trade Center Mall And Marina Mall Are Minutes Away; The Spectacular Curve Of The Corniche Is Even Closer, With Parks And Beaches Stretching Along The Waterfront Business Travelers Can Expect Complimentary Wifi And Full Support Services, From Classic Style Meeting Rooms To A Fully Appointed Business Center. When It Is Time To Relax, Our Rooftop Terrace With Its 16 Meter Outdoor Pool Offers An Outstanding View Over Abu Dhabi. For Those Who Are Always On The Go, Both The Fitness Center And Room Service Are Available 24 Hours, And For Those Who Need To Unwind, We Offer Therapeutic Massages.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Valet parking
Wifi
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Poolside bar
Rooftop bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bidet
Room service
Safe
VIP room facilities
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Charming
Languages Spoken
English, French, Arabic, Filipino and 1 more
1992Reviews33Q+A100Room tips
Traveller rating
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tcuk wrote a review 25 Nov
East Anglia, United Kingdom14 contributions6 helpful votes
Well-situated hotel in downtown Abu Dhabi. A couple of blocks back from the Corniche and same away from the Old Souk/World Trade Centre. Thanks to all the staff for looking after me during my stay. They were all friendly/helpful but a special shout out goes to Arnel & Mohamed Wasi (concierge) and Mostafa (reception). My room (suite) was clean and comfortable (5* for the bed) although a little dated. Lovely toiletries in the bathroom, which I needed to use as my case didn’t arrive with me! Loved the pool - it’s not huge but was never overcrowded and there’s lots of poolside seating. All in all, a good stay made great by the people who work there. Thank you!
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Date of stay: November 2022Trip type: Travelled solo
Room Tip: Taxi from the airport cost approx 100 Dirham. Taxi to/from Yas Island/circuit varied from 60-80...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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claudiostarinieri wrote a review 23 Nov
Maddaloni, Italy1 contribution
super service and maximum availability, especially with mr. Arnel. in articulate mt. Arnel gave me assistance both during the stay and in the following days when I needed to interface with the structure to organize the activities of my colleagues and to get information for subsequent stays
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Abu Dhabi Downtown, Owner at Crowne Plaza Abu Dhabi
Responded 3 days ago
Dear claudiostarinieri, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Our colleagues would be delighted to receive such a great review, especially Arnel. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amrou Tabbaa Hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
abhi wrote a review 22 Nov
1 contribution
Being an avid business traveler I have had the good opportunity of visiting a lot of Middle Eastern and African countries. Also, being a Diamond Member with IHG has always been very pampering, to be honest. This hotel, it's staff, reception, guest relations, room tidiness really stands apart and I would rate very high on my rating list. Md. Lilia needs special mention for being outstandingly kind, generous and courteous to make my stay very pleasant. Thank You IHG and Thank You Crowne Plaza Abu Dhabi (Hamdan Street).
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Date of stay: November 2022
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Abu Dhabi Downtown, Owner at Crowne Plaza Abu Dhabi
Responded 3 days ago
Dear abhi8011, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Our colleagues would be delighted to receive such a great review, especially Lilia. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amrou Tabbaa Hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ragend K wrote a review 16 Nov
1 contribution
The behaviour from some of the reception staffs to us very very bad .........rest all the behaviour especially from the mess is very very good....Rooms are good... break fast also nyz but lunch and dinner is repeating same and just an average experience... overall not convinced
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Abu Dhabi Downtown, Owner at Crowne Plaza Abu Dhabi
Responded 1 week ago
Dear ragendk Thank you for taking the time to provide feedback about your experience with us. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Amrou Tabbaa Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pranav P wrote a review 13 Nov
4 contributions
High speed wifi only in their ads wifi connection is very poor..diconnecting several times in a day...swimming pool is good..food is average...but the mess staffs are good...damaged plug points are the highlight in my room..
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Abu Dhabi Downtown, Owner at Crowne Plaza Abu Dhabi
Responded 1 week ago
Dear pranavp884 Thank you for taking the time to provide feedback about your experience with us. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Amrou Tabbaa Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andras I wrote a review 13 Nov
We have visited Abu Dhabi as member of a tourist group. Check in late night first we were surprised by the clean and shine everywhere. This Yas Island’s hotel was a good choice: First it looked too remote to city center, but later understand the huge distances in the city. Good position to nearby golf courts, to the sea beach, good shuttle service to main entertainment attractions, mall, Louvre Museum. Rooms are spacious, better book an upgraded room with balcony. We felt closed with not openable windows. Excellent rich buffet breakfast and dinner. Friendly staff. And clean, clien everywhere.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Book a room with balcony, better view, air
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Abu Dhabi Downtown, Owner at Crowne Plaza Abu Dhabi
Responded 1 week ago
Dear 492andrasi Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Our colleagues would be delighted to receive such a great review. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amrou Tabbaa Hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chia wrote a review 12 Nov
Abu Dhabi, United Arab Emirates1 contribution
Like to commend on some of the good and not so good experiences here. Ms Dounia (Reservation manager) arranged for my long stay here and she has been very friendly and prompt in her responses to arrange for my stay and has been very accommodating to my requests. Front Desk Officer Ms Janella is one of the best I have ever met in this business. She is friendly and very helpful and most importantly Polite to the guests. She is a very good example that the other front desk staff should try to learn from. The rest cannot be compared to her at all in terms of service quality and attitude. There are occasions I called to request for some items to be delivered to the room. I hv waited for more than 30mins and eventually I had to travel down to front desk to get my point across. There is another occasion where the item was not delivered at all for the entire night! This has to be improved. On such occasions, Ms Janella was not working or else there won’t be such issues. Mr Arnel is another 5star excellent service staff that the hotel has hired. He is from the concierge team and is always friendly and helpful to guests. He will always ask about my day and try to offer advice and tips for me on getting around the city. When I left my suitcases in the hotel 1 day prior to check-in. He handled my suitcases and the next day my suitcases were already in the room waiting for me, he is a really commendable character here in this hotel. He is always seen offering his assistance to the guests. During my long stay, my housekeeper did an excellent job in cleaning up and replenishing the amenities. Mr Alam is very polite, speaks good English and very friendly and always prompt on my requests. The room I got was an excellent one in terms of space but it’s an old hotel so it is a bit outdated in terms of design. I had breakfast buffet everyday, the breakfast staff are friendly, hardworking and efficient. Mr Zoheb is one server whom is a very nice person that he knows what I like to have everyday and will deliver to my table even without me requesting for it. One thing to note is that the breakfast menu has the same old items everyday until I get so bored of it. Then in Oct there was a new F&B manager from Syria. He is friendly to the guests and talks to everyone and greets everyone. He came in and then the menu starts to have some changes. Things have improved under his watch. I used the gym almost evryday. It’s well equipped with good equipment but some items are old and torn and needs replacement. There’s one gym instructor working there. He is a bald Arabic guy and his attitude STINKS badly. My first visit to the gym, he was already telling me to put back the weights when I’m done when I have just sat down on the bench. I do not like to talk much to this guy as he always has a sulky face towards the gym users. Thank You for the overall good stay I had here.
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Date of stay: September 2022
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Abu Dhabi Downtown, Owner at Crowne Plaza Abu Dhabi
Responded 2 weeks ago
Dear 9vccm Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Our colleagues would be delighted to receive such a great review. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amrou Tabbaa Hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Donia H wrote a review 9 Nov
I would like to thank you each and everyone who help me to enjoy and have a great honeymoon memories. Room set up was really nice specially the smell and the Cleanines and bathroom amenities. Always nice to have a great team around your Guest for Creating such great moments. Big thanks to Lilia and Aicha and janella
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Abu Dhabi Downtown, Owner at Crowne Plaza Abu Dhabi
Responded 2 weeks ago
Dear doniah348 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Our colleagues would be delighted to receive such a great review. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amrou Tabbaa Hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
maryam h wrote a review 6 Nov
I just want to recommend this hotel for business as well as for leisure. The staff are Amazing, especially the Guest Relation Lilia. She was very helpful, welcoming and friendly. She made my trip in Abu Dhabi . The reception staff also are amazing. The room, the food , the services are all worth the five starts really. I strongly recommend.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Abu Dhabi Downtown, Owner at Crowne Plaza Abu Dhabi
Responded 3 weeks ago
Dear 737maryamh Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Our colleagues would be delighted to receive such a great review and specially Lilia. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amrou Tabbaa Hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mostafa S wrote a review Oct 2022
2 contributions
I Stayed in crowne plaza hamdan for 2 nights and my stay was great. Everything met my expectation from reception check in and excellent staff like Lilia Janella and mostafa. My room was bit old but the housekeeping always looking after the cleanliness I will come back on the coming months and looking forward for it
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Abu Dhabi Downtown, Owner at Crowne Plaza Abu Dhabi
Responded 19 Oct 2022
Dear G767HMostafas Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Our colleagues would be delighted to receive such a great review.. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amrou Tabbaa Hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$113 - US$236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
abu dhabi crowne plaza
LOCATION
United Arab EmiratesEmirate of Abu DhabiAbu Dhabi
NUMBER OF ROOMS
236
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CROWNE PLAZA ABU DHABI - Updated 2022 Prices & Hotel Reviews (United Arab Emirates)

Frequently Asked Questions about Crowne Plaza Abu Dhabi
Which popular attractions are close to Crowne Plaza Abu Dhabi?
Nearby attractions include KM Trading (0.3 km), Grand Al Mariah Cinema (0.4 km), and Hemisphere Design Studio & Gallery (0.3 km).
What are some of the property amenities at Crowne Plaza Abu Dhabi?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Crowne Plaza Abu Dhabi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Abu Dhabi?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Crowne Plaza Abu Dhabi?
Yes, valet parking is available to guests.
What are some restaurants close to Crowne Plaza Abu Dhabi?
Conveniently located restaurants include Jones The Grocer, Spaccanapoli Ristorante, and Cho Gao Restaurant.
Are there opportunities to exercise at Crowne Plaza Abu Dhabi?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Crowne Plaza Abu Dhabi have airport transportation?
Yes, Crowne Plaza Abu Dhabi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Abu Dhabi?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Abu Dhabi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Abu Dhabi?
The staff speaks multiple languages, including English, French, Hindi, Arabic, and Filipino.