The stay really worth it, because we really like every bit of of our time both at the pool side and taken tour around the hotel with my friends who visited this hotel for the first time and now we concluded that we would be coming in few days time to stay as a guest and not on daycation like we had did today and the food with the nice drinks we had at the cabana bar beach was really amazing the barman is a superstar and a great service that was deliver by Victor was even a plus to our experience thanks to everyone
A true representation of the St. Regis brand - My husband and I stayed there for a little over 2 weeks and everything definitely exceeded our expectations. Room: Beautiful clean room, the decor reflects the St. Regis aesthetics with an Arabic twist. Facility: Love that it is connected to a mall with cafes, grocers, a movie theatre, a few shops, and a testing facility. When we arrived, we had to go get a Covid test and the fact that it was right next to our hotel which can be accessed directly via the hotel elevator made it so much easier. Absolutely love the exclusive access to the Nation Riviera beach club, again accessible by an underground fully decked out tunnel. This tunnel is finished with marbles, chandeliers, and air conditioning, it's just like an extension of the hotel but it leads across the street to the beach club. Now the beach club is our absolute favorite, on days we don't go out sightseeing, we spent most of our hotel days between the beach club and the gym. Beautiful pool, surroundings, pool bar, the beach, everything. This hotel has all standard amenities like multiple restaurants, bars, spa, fitness center etc, another convenient thing is the spa also has access to a chain beauty salon called "sisters beauty lounge" where you can have all kinds of beauty treatments. Food: We dined at the buffet for every breakfast and dinner most nights, very decent food, an exceptional selection of desserts, if you are a sweet tooth you are in for a treat. They also have a seafood restaurant by the beach club and another Italian restaurant upstairs from the lobby, again, fantastic food, and the Italian restaurant was our favorite. We visited the St. Regis bar twice and had their classic bloody mary, another night was for the champagne sabering which was awesome. Both times we get to talk to the bar manager and staff and learned a lot of history. Service: We received nothing short of amazing service during our stay, everyone we encountered was not only professional and competent, but they were also genuinely nice to and care for their guests. They greet you whenever we cross paths and check in on you, making sure you are well taken care of. We spoke to a few of them and realize they all love what they are doing and they themselves are well taken care of, hence, they take good care of their guests. During our stay, we got sent afternoon snacks every day which was really nice. We especially appreciate the WhatsApp chat that this hotel offered which gave us the convenience to contact the team for whatever we needed, wherever whenever. Areas for improvement: The only thing I will note is that when the hotel got really busy, things kind of fell off and one time I had to wait for an hour by the pool just to have someone come over to give us water and take our drinks order. They also had this call button you can press for service but I noticed sometimes it malfunctions and we ended up waiting for a long while and then having to get up and go find someone. It's understandable that service level and efficiency will be affected when there's a rush of crowd. There was the Easter weekend during our stay and we can really see the hotel was overwhelmed by the crowd, hence, it might be worth considering planning ahead of festive seasons and allocating sufficient manpower, staff to customer ratio is key to ensuring efficient and effective service that doesn't jeopardize hotel reputation. I will be dropping a few names here because they truly deserved the recognition for the service as well as the positive attitude they carried and displayed: Linda / Gelleen / Sri / Raj (Breakfast), Vishnu / Victor (Beach Club), Shivram (Concierge) / Digamber (Bar). Both Linda and Gelleen already familiarized themselves with our breakfast order by a few days in and prepared them while we were being seated, Raj checked in on us frequently and made sure everything was fine, Sri greeted us and took us to our table with a brilliant smile every morning. Vishnu and Victor and another kind gentlemen with glasses (didn't get a chance to catch his name) took very good care of us while we were at the beach club, always had a great smile on, greeted us by our names every time, and provided excellent service. The other kind gentlemen with glasses even remembered me asking for coconut water ( there were a few days in a row with no coconut ) and brought me one right away the day they were back in stock (without me even asking having just sat down). Shivram was there pretty much every day during our stay and he always stops by and chatted with us, helping us with activities, dining plans, and everything in between, even on the day we checked out he was hands-on. Digamber was the bar manager on our first evening at the bar and we had a really lovely chat, he made us beautiful drinks, gave us thorough history lessons about St. Regis, the bar, mixing drinks etc. Wonderful people. Value: St. Regis is obviously not the cheapest out there but when you stay at these types of luxury hotels, the price point is kind of expected. However, based on our experience and everything we received during our stay, it was definitely excellent value. Overall, we had an amazing time at St. Regis Abu Dhabi and it's an understatement to say that we wish to go back very soon! On our departure day, the breakfast crew even came by with a cake to farewell us! Writing this review definitely brings back all the fond memories, thank you very much St. Regis Abu Dhabi for an unforgettable stay, and hopefully, we will be back in the not-so-distant future!…
I cannot thank all of the staff in this hotel enough , we have travelled & stayed in a lot of high end hotels and I’ve got to say this hotel has the best , friendliest most helpful staff. Everyone we encountered on our stay was outstanding.We were on holiday in the St. Regis for my birthday and what an amazing birthday I had - thank you St. Regis it’s a birthday I will always remember .We will definitely return it was a very memorable holiday made by the staff and quality of the hotel. THANK YOU St REGIS
Been here for the first time in abudhabi and here for the first time in this beautiful hotel after our marriage in italy we took off the next plane to abudhabi to have our honey moon and after much search online we came through with this hotel and which we had stayed for few days to celeberate our honeymoon here ,it was a great one because the people are very nice and very helpful which everything was not enough to ask for , the terrace team did a great work looking after us and out butler also and thanks the team cabana who goes every miles to see that we had a great honeymoon holiday and victor is like a magician with his great service the team cabana are just so nice and vishnu is one of the beat too , we shall be back next time for sure
We had family coming over with no kids for a change so wanted to show them the best luxury hotel on the island, which in our opinion is the St Regis (and we have stayed at many including The Palace). Amazing hotel and service with a special mention to Henry from the butler team. He made our stay extra special looking after our guests who were truly amazed by the level of service provided. Now, if they can only get the Saturday Brunch restarted it will be perfect.
Abu Dhabi’s best hidden gem! The setting, staff and service is amazing. Definitely the best staff team in Abu Dhabi! Thanks for the amazing service Victor! (And Nico, Milan, Bernard and everyone). Catch is also the most luxurious and best quality restaurant that Abu Dhabi has ever had. Supin is a Fantastic manager and Kumar is an excellent barman! See you again very soon!
Arrived at this very elegant hotel, walking into lobby with its amazing sweeping staircase, roses and beautiful crystal lanterns. We were but into a suite on the 43rd floor where our Butler Justine arrived to welcome us with a plate of chocolates. Every single team member we meet greeted us with a genuine smile and welcome, asking if they could help us with anything. Made our way to the Crystal room for a refreshing health drink and soon after a complementary slice of cake arrived! We were lucky enough to attend a couple of the daily rituals of the Hotel...The Bloody Mary ritua,l Abdulla thank you for the history lesson of the Bloody Mary my first ever and as you promised the best! The Champagne Sabering ritual also a great story and specular to witness. The pool and beach are beautiful and peaceful. Spa amazing. Dinner on our last night in Azura, Akshay thank you for looking after us so well. The service and the people at St Regis is/are 5**** sorry I can remember everyone's names but you were all truly exceptional and you made my stay very special.…
Nice place,nice restaurant and nice beach ,we like to spend the day here always because of the good service and the great beach which you can view the whole city from and the staff are great with amazing hospitality all the time ,and we specially thank Victor for the food and drink recommendations the detox tonic tasted and healthy we will surely recommend this place as number one place to hang out in the city
hi! we've been in this amazing hotel from 25th august to 5th September and it was the greatest vacation ever! we were in the 45th floor and the view was mesmerizing! for the first, we wanna say thank you to our Buttler Abin George!then, Davin and Victor on the beach. Also, breakfast and dinner was incredible! everyday different food, always several types of meat and AMAZING DESSERTS!! Sand on the beach was very comfortable and the sea was very warm. Swimming pool was great to cool off during the heat. Also we're liked sauna in the zone with gym! Thank you so much for amazing staff that made our vacation better! we'll definitely come back soon!!!
Great day and awesome hanged out time today and it was amazing coming over to this great hotel ,been here few times in the past and we never felt disappointed upon coming back here today because the quality staff and service from everyone is still so amazing and the time we had at the cabana beach and pool was great we never get tired of it and the staff there are great same like ever and the service from Victor add up to our time at the cabana beach bar today so we will never forget it and we shall be back next time