We came for the first time to Abu Dhabi and we were overwhelmed by how friendly , polite and so so helpful the staff are . So many names , Sanjay Singh ,Tobin, Sundar, Brian, Amran in the restaurant, Elmira and Zayed both amazing, Chandan and Kuldip always make sure we get the right taxi and the team in guest relation are great. Win and Saw , our daily housekeepers, simply amazing. And Arnold , excellent in getting the team to deliver. Thank you .
Perfect hotel!!! We came for a family vacation, 3 rooms for 5 nights and we had a wonderful time! the hotel is beautiful, clean, the food is delicious and the most important the service was perfect- the staff were very nice and responded to every request positively and with a smile. highly recommended! I'm sure we'll be back!!
We had a wonderful six night stay at Fairmont Bab Al Bar in Abu Dhabi. We would like to especially thank Zahid & Vicki - both were extremely friendly and helped us whenever they could! Thanks a lot!!! Service and food were very good and we would definitely consider coming back one day.
We came as group 3 families to stay in the hotel and have some good time at the pool however the service and the attitude that we got from your staff his name Shahid will not make us booking this hotel again, when we asked him to check the reception what they did with us about the payment on arrival because he said we don't have deposit in the rooms, we just ordered one juice and as we remember it was just 25 or 35 dirhms he said sorry sir I don't have phone here to check with reception and when we asked him to go and check with his colleagues at the reception he said sorry it's not my job my job is only here, we had booked 3 rooms so of course we are not going to run away and not to pay 35 dirhms, to be honest we are definitely not coming again and we will spend our family time in any other hotel, the team at the Arabic restaurant was very good and accommodating as well as the Italian restaurant hosts she was explaining everything with smile…
Roy Gonzales gave us a very good service. The room was clean every day! Roy was very kind and welcoming. Also the hotel is in very good condition. We would definitely come back and visit again. Thanks a lot!
Fabulous holiday at this hotel one again. All hotel staff outstanding. Of particular mention in the restaurant Sanjay Bishy, Mr John, Mr Ravi, Tobin, Nura and Pabitra. Poolside heroes Shahid, Mahes, Shufyan, Derek, Parvez. Sorry if missed anybody!
Great hotel in beautiful location. Modern, clean, ever so friendly and efficient staff. Guaranteed sunshine! Special mention to chef Sanjay Bishy for outstanding food. Opposite Grand Mosque which well worth a visit.
We had a wonderful time staying here again. Our 2 year old was taken care of so well and nothing was too much trouble for the club lounge team to make our stay comfortable. Shout out to the wonderful team - caren, rajan, marina, mariana, zalimar. Also Vicky from the buffet downstairs. They go above and beyond! The disappointing thing however was that all the club lounge services were not available eg private check in/ out, food and drinks throughout day was not available until after 1pm, no buffet so choices felt limited.
It was the perfect stay, calm hotel, clean, great staff, variety of amenities, and very nice buffet on breakfast. Also service offered by Roy Gonzales was great and everyone is so friendly and responsive quickly
The Fairmount Bab Al Bahr is a first class hotel with excellent staff. I would like to give a special mention to Mukesh (bartender), Ravi (waiter), Vicki (restaurant manager) for making my time here thoroughly enjoyable with their warm personalities, attention to detail, hospitality and professionalism. Also Michael and Zahid (concierge’s) on the many trips that Abu Dhabi has to offer and for explaining things in great detail. They both went out of their way to help and assist me. I highly recommend to other visitors to try this hotel and sample it’s unique qualities and ambience/tranquility (night time).