Cristal Hotel Abu Dhabi

Cristal Hotel Abu Dhabi

Zayed the 1 Street Adjacent to Madinat Zayed Shopping Centre, Abu Dhabi 72898 United Arab Emirates
Traveller (498)
Panorama of the Amber King Room at the Cristal Hotel Abu Dhabi
360
Panoramas (16)
Room & Suite (400)
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About

4.5
#72 of 149 hotels in Abu Dhabi
4.5 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu Dhabi business district and offers the following facilities: 192 rooms and suites, three food & beverage outlets (Viewz restaurant, Blendz cafe & Cristal Viewz Bar and grill) five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. As one of very few hotels in the city, Cristal Hotel Abu Dhabi offers its visitors free WIFI internet access, in addition to free parking facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Taxi service
Valet parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Centrally Located
Languages Spoken
English, Arabic, Filipino, Hindi

Location

Zayed the 1 Street Adjacent to Madinat Zayed Shopping Centre, Abu Dhabi 72898 United Arab Emirates
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 82 out of 100
82
Abu Dhabi Intl Airport
29.6 km
See all flights
UAE Exchange
6 minDubai Metro
2,381Reviews25Q+A100Room tips
Traveller rating
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  • 615
  • 95
  • 14
  • 21
Time of year
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Detailed Reviews
sahidmp wrote a review Jan 2022
Kochi (Cochin), India
4.0 of 5 bubbles
Have been to this hotel, several times. Very conveniently located close to the Madinat Zayed shopping centre. Rooms are spacious and neat. The Cristal team may even offers you complimentary Suite room upgrade, subject to availabilty. Suite rooms are much spacious and neat.
For a longer stay though, there needs to be considerable improvement in the guest services that are offered. Laundry service has never been on time.
Calls to Housekeeping/ Room Service are responded only after reminders and much delay.
Adherence to the Smoking / Non-smoking norms in respective floor is not monitored. Many guests seem to smoke in non-smoking rooms which is matter of great discomfort for those guests who specifically book non-smoking rooms. This is not addressed at all, even after notifying the front office.
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Review collected in partnership with this hotel
Date of stay: January 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JW Lee wrote a review Feb 2021
South Korea
4.0 of 5 bubbles
The room was spacious and the reception and Korean restaurant were very good.
The phone response from the housekeeping office staff was very unfriendly.
In particular, the food and service of a Korean restaurant was the most satisfying part of the two-week stay.
t is convenient because the mart is nearby.
The bathroom is large and convenient.
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Annie C wrote a review Jan 2020
Madinat Zayed, United Arab Emirates
5.0 of 5 bubbles
I had late afternoon tea and latte with my sister and friends ,We always comes in this place when we want a quite peaceful atmosphere. The cheese cake with berries is yummy and the moisure chocolate cake I love it we forget our diet.Is really very comfortable to hung out at Cristal lounge with a beautiful ambience around and very polite smiley staff specially to Rachelle is very caring to her guest she make sure if we need anything more .All the staff are very professional and friendly. I will never get fed up of coming back here.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patelbhavinoutllook wrote a review May 2021
Abu Dhabi, United Arab Emirates
1.0 of 5 bubbles
Terrible service… terrible staff.. money hungry people. I had stayed for nearly 10 days and staff is rude and they are money hungry. For breakfast they charged what they like some day they charged 25 AeD some day they charge 35 AeD for same items. Not advices hotel ever…
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Review collected in partnership with this hotel
Date of stay: May 2021
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ljohns257628 wrote a review Apr 2021
4.0 of 5 bubbles
Very good clean room having good facilities. Quick access to and from the city at the heart. At this rate having a double bed and visiting room felt luxury at a cheap rate. Timely and quick service felt very homely.
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Review collected in partnership with this hotel
Date of stay: April 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sherif Mousa, Guest Services / Front Office at Cristal Hotel Abu Dhabi
Responded 7 Apr 2021
Dear valued guest, Thank you for taking the time to review Cristal Hotel Abu Dhabi. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments with my team as this kind of feedback is always motivating & encouraging. I look to welcoming you back again at Cristal Hotel Abu Dhabi. Sincerely, Sherif Mousa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rivadias wrote a review Feb 2022
1.0 of 5 bubbles
Very poor hospitality, derelict staff (laundry & room service). Very far from being convivial. Punctuality doesn’t exist out here. Quality of the food is highly unsatisfactory.
The only positive comment I can give is that the maintenance guy was very proactive. Well this positive comment speaks Al to about the state of the hotel overall. If you get what I mean!
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Review collected in partnership with this hotel
Date of stay: February 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeorginaH84 wrote a review Jan 2020
Perth, Australia
4.0 of 5 bubbles
Travelling solo, this hotel was close to public transport links, allowing me to get to many locations by bus. The nearby Madinat Zayed shopping centre is also a good landmark to use for taxis if they are unfamiliar with the hotel itself. Overall, my stay was comfortable and enjoyable.
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Review collected in partnership with this hotel
Date of stay: December 2019
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zilevo wrote a review Feb 2020
Kyiv, Ukraine
5.0 of 5 bubbles
Pretty comfortable rooms with good sound isolation, despite the fact that furniture is not very new. Tasty breakfasts, great service - responsive and welcoming. I'd recommend to provide AC adapters from EU to local plug and to renovate the gym
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Review collected in partnership with this hotel
Date of stay: February 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
744zeljkos wrote a review Dec 2020
Abu Dhabi, United Arab Emirates
3.0 of 5 bubbles
Service is less than adequate for 4 star Hotel. You will pay for buffet food menu. When they serve in room parcel the quantity of food is small. If you request more Restorant will try to make some funny justification that they can not provide more. Wake up calls are late more than 45 min. No even sorry for mistake. Problem with my TV in room - I reported and they did not fix. I stayed in hotel 14 days. Room service is very good and they are very helpful & supportive.
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Review collected in partnership with this hotel
Date of stay: November 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tareq A wrote a review Aug 2023
5.0 of 5 bubbles
From A to Z
All are excellent 👌
They add a washing machine to room and I think most of the hotels in abudhabi they are not providing that facility.
The staff are really wonderful and cooperated from the porter up to the duty manager
Thanks for u all.
Thanks for MR arjo for the speed of check in and thanks for miss crace for easy check out.👌👍✅
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty Manager, Guest Services / Front Office at Cristal Hotel Abu Dhabi
Responded 21 Aug 2023
Dear 952tareqa Thank you for taking the time and effort in sharing your comments and feedback on your stay at the Cristal Hotel Abu Dhabi. Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve. All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us. We look forward to welcoming you back soon! Sincerely, Arju Chettri Duty Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Sorin M
Pitesti, Romania2 contributions
I don’t remember the exact prices, but they have a list of prices present in the room (closet). I had plenty of clothes (jeans, pants, socks, underwear, shirts) for a reasonable price (around 300 aed)
Dale63 asked a question Nov 2018
Italy3,338 contributions153 helpful votes
Hi. Is there a bus stop near the hotel? Which line? Thank you!
Dubai, United Arab Emirates5 contributions
Yes, right in fron if he hôte. Bus no. 7 Marina mall, and 8 to Al Bayern and 32 goes to Marina mall.
Hina S asked a question Sept 2018
Istanbul, Türkiye
Is there early check in option
Answer from Gulljanim
Abu Dhabi, United Arab Emirates2 contributions
Staff is very accommodating. If room is ready, they will provide early check-in at no charge usually.
Answer from Sherif M
Dear Hina S, Thank You for choosing Cristal Hotel Abu Dhabi for your upcoming.regarding your early arrival and check in, we endeavor to accommodate such request, however this is subject to availability at the time. we look forward to welcoming you. Best Regards Sherif Mousa
dianneho wrote a tip May 2024
High Wycombe, United Kingdom20 contributions
3.0 of 5 bubbles
"Pack your own toiletries!"
Read full review
Annabelle Alex wrote a tip May 2024
Abu Dhabi, United Arab Emirates5 contributions
5.0 of 5 bubbles
"Must try the lovely coffees and refreshers at the Blendz Cafe"
Read full review
Rishi B wrote a tip Mar 2024
3 contributions
5.0 of 5 bubbles
"It is located in the prime city the best location best hotel "
Read full review
HUGO P wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Ask for GANISH. Or VAJIRA in the Pool Area. "
Read full review
sree2rao wrote a tip Jan 2024
Abu Dhabi, United Arab Emirates7 contributions4 helpful votes
5.0 of 5 bubbles
"Good Neet & Clean Hotel in City Center with Well behaved All Staff Members."
Read full review
Not the right property for you?
There are more places to choose from in the Abu Dhabi area.
PRICE RANGE
HK$539 - HK$718 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cristal hotel abu dhabi
LOCATION
United Arab EmiratesEmirate of Abu DhabiAbu Dhabi
NUMBER OF ROOMS
192
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CRISTAL HOTEL ABU DHABI HK$508 (H̶K̶$̶6̶5̶6̶) - Updated 2024

Frequently Asked Questions about Cristal Hotel Abu Dhabi
Which popular attractions are close to Cristal Hotel Abu Dhabi?
Nearby attractions include Madinat Zayed Shopping Center (0.3 km), KM Trading (0.4 km), and Fun City (0.3 km).
What are some of the property amenities at Cristal Hotel Abu Dhabi?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Cristal Hotel Abu Dhabi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Cristal Hotel Abu Dhabi?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Cristal Hotel Abu Dhabi?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Cristal Hotel Abu Dhabi?
Conveniently located restaurants include Mukbang Shows Restaurant - Electra Branch, Le Beaujolais, and Hot Palayok Restaurant & Grill.
Are there opportunities to exercise at Cristal Hotel Abu Dhabi?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Cristal Hotel Abu Dhabi?
Yes, dry cleaning and laundry service are offered to guests.
Does Cristal Hotel Abu Dhabi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Cristal Hotel Abu Dhabi?
The staff speaks multiple languages, including English, Hindi, Arabic, and Filipino.
Are there any historical sites close to Cristal Hotel Abu Dhabi?
Many travellers enjoy visiting Qasr Al Hosn (0.9 km), Emirates Heritage Village (3.4 km), and Dhafeer Fort (2.0 km).
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