With tears in my eyes I leave the fabulous Four Seasons Amman after a four day stay. I will genuinely miss the people of this fine hotel. The facility is gorgeous - clean, safe, well appointed, comfortable rooms and wonderful restaurants. The highlight for me was the amazing staff especially at breakfast. Saa’d, Erika, Abby and Suleiman especially made me feel very welcome and comfortable. Other staff members were also so kind and helpful. They learned my name, despite having many customers, and immediately helped me adjust to the beautiful, interesting city. I so appreciate their kindness and look forward to my return.
My friends and I were fortunate and satisfied on staying at this hotel...It was very overwhelming,the concern and care of the staff was highly visible...Its seems like your not staying on a hotel,it feels like home...so secured and cared of..most specially at five out restaurant,the staff was generous primarily raquel,she was lively ,the enthusiasm she have was great..she was very considerate and attentive at the same time...were looking forward on our next staycation at this hotel..!!
I stayed 2 weeks at this wonderful hotel in Amman From the minute you enter, you feel a great warmth and welcome from every one with a smile I was upgraded to a beautiful suit and was very impressed with the trendy furniture and how clean it was Beds were so comfortable and the spacious bathroom was just beautiful . Service is beyond excellent from door to door Food quantity & quality were really five stars experience The afternoon tea at the lobby is a must and the French Restaurant ( La Capitale ) has the most delicious food and a great wine selection . Four seasons Amman is a hotel that I really recommend
We’ve been traveling through Egypt and Jordan over the past 15 days, and the service at the four seasons hotel in Amman was the best we experienced in the Middle East. Ibrahim and Jen at the grill and lounge near the pool were particular standouts—they were so kind to us, the service was impeccable, and they made our last night in Amman truly memorable. Saad, Nermeen, and Erica at brunch also did a fantastic job making sure we had an awesome final meal before catching our flight (and sent us out with complimentary goodies—so nice!). Seriously can’t recommend this hotel enough.
We came yesterday at 9:30 for a drink with friends but i was truly DISAPPOINTED of the following: - the cheese plater was so cheap compairing to the price and only contains 3 type of cheese - I asked for honey with the platter but they didnt get me - i had to order 2 times the same orders to get me what i want - we order a bottle of wine and they got me a glass - they got us two orders that we didnt order ... It was for another table the service comparing to the price was absolutely not worth it P.s We always go out on weekly basis to Amman 5 star hotels We paid 212 Jds but DEFINITELY NOT COMING BACK ! !
Stayed for the weekend on 13th August 2022. Spent the afternoon at the pool and the bar staff at the pool looked after our every needs especially Jen who just started working recently at Four Seasons. We had food (pizza and burgers at the pool, before the pool closed for an hour for the evening. Came back at 8pm and the DJ and vibes was different, had shisha and tea well into the night. Jen made herself available and looked after us very well. Breakfast in the morning at the buffet with a great many selections of fruits, cheese and salad with omelets made to order. Overall a great experience with spacious clean rooms and fresh fruit (complimentary) and looking forward to our next visit.
They don’t respect customer privacy, did not accept United States of America ID They did not accept my debit card for holding $600 or so then they request from Me credit card and hold it for one reason , even we done our reservation online !!!!! then they asked my executive assistant ID to be able walk with me to my room . I will never recommend it to anyone , really disappointed from this hotel .
I had the best experience in my life with the hotel and the staff , I had my sunset wedding there on 10.07.2022 and I wash shocked how they focus on very deep small details to make sure that all the invited people is happy and satisfied from the Hotel management in there support, to Hiba & George in the event team as they did a wonderful work in the organizing part , to the Banqueting team for what they did in the dinner part and after ( most of our invitees were shocked about there amazing service ), also big thanks to Mr. fadi Awad for his help and especial thanks to our wedding Shadow Mr. Rakan Al-Sqour as this guy is the right meaning of professional guy at work , he didn’t leave us any second and he was always smiling to give positive energy to keep us happy and satisfied , he was giving the right tips and a lot more . Also I stayed in the hotel three nights and there rooms was amazing , clean , very quick service Thanks to everyone in the Four Season Amman 5*…
This upscale hotel is situated along with three other high end brand hotels occupying the 'four corners' of a busy intersection some distance from downtown Amman. The walkability around the hotel is a bit dodgy, even to restaurants within the other hotels. The walk to the downtown area is a bit barren. So we hired a car and driver organized by the hotel to take us on a tour of the sites. The lobby, restaurants and rooms are very upscale. We loved our initial room which was modern and contemporary. However, the room overlooked the intersection and we could hear traffic noise through the 'soundproof' windows. We were assigned an equally attractive room at back of hotel overlooking the main entrance to lobby. It was much quieter. Service was consistently outstanding. All staff that we encountered were pleasant and helpful, including the security staff at the entrance. Breakfast buffet was high quality with an eggs station for fresh cooked dishes. We ate dinner two nights in hotel and food and service were very good.…
My wife and I stayed at the Four Seasons Amman when were in town for a wedding. I don't really know where to begin. What an experience. From the moment we walked into the hotel at 1:30AM, after almost a full day of travel, everybody at the hotel made us feel at home! Throughout our entire stay, the entire staff was extremely helpful and friendly. Almost everybody knew our names and was willing to help with anything we needed. There were so many people who helped, but Mustafa specifically went above and beyond. Prior to our arrival I had been in touch with him numerous times to plan excursions He made sure that every detail was taken care of. Our suite was huge and impeccably clean. The outdoor pool was very nice and despite the hot Jordanian sun, the water was quite crisp, allowing for a nice refuge from the heat. There is also an indoor pool, but we didn't use it. The spa services were also top notch and some of the best massages we have ever gotten. The gym was large and well equipped. The morning breakfast buffet was probably the best we've ever had at a hotel. From typical items like omelettes, waffles, and smoked salmon, to local Arabic foods and delicious dates! La Capitale - the main restaurant was also delicious. If you go you must order the burger and octopus carpaccio. Ultimately, this was THE best hotel experience we've ever had! Thank you to everybody!…