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151 Al Madina Al Munawwara St, Amman 11190 Jordan
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Traveller (406)
Room & Suite (83)
Videos (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#17 of 379 hotels in Amman
Location
Cleanliness
Service
Value
Travellers' Choice
Ayass Hotel is a 4-star boutique hotel located in Amman nearby two of the biggest landmarks Mecca Mall & City Mall. The hotel is only a 50-minute drive from Queen Alia Airport. The Hotel has 92 modern suites & rooms, with IPTVs, bathroom, a tea/coffee tray, Free WiFi and a separate living room in our suites. The lobby and reception area has been renovated in 2021 and all rooms have been maintained with a great care to provide high quality accommodation. Also, our elegantly designed meeting rooms & ballrooms cater for both your business events or social occasions. The Hotel's restaurant serves a breakfast buffet with fresh bakery and a live cooking omelet station, & provides lunch and dinner menu in addition to room service. Also, Starbucks is open 24/7 in the ground floor. The hotel offers a variety of wellness and leisure facilities: A fully equipped fitness center and a heated indoor pool and Jacuzzi, offering both mixed times and women only time; A spa & hairdressing services for our female guests; A business center; A souvenir shop; A transportation & car rental service. Our managers have completed the training program on COVID-19 health and safety measures for work readiness, and all our staff are vaccinated and follow all safety protocols as directed by local authorities. Guest rooms are disinfected between stays and public areas are disinfected regularly.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Coffee shop
Children's television networks
Highchairs available
Airport transportation
Valet parking
Wifi
Indoor pool
Swimming pool toys
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun terrace
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Desk
Minibar
Cable / satellite TV
Bidet
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, French, Russian, Spanish and 2 more
820Reviews13Q+A75Room tips
Traveller rating
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Most Recent
Mhd Zuhir Kanakrieh wrote a review Oct 2023
Amman, Jordan5 contributions1 helpful vote
Very good location, nice friendly staff , high quality services The breakfast has wide options of traditional and western dishes The customer service staff are cooperative and willing to listen to you for continuous development
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from May Sammour, General Manager at Ayass Hotel
Responded 4 weeks ago
Greetings from Ayass Hotel- Amman.  First, we would like to thank you for choosing our hotel to stay at during your visit to Jordan. We would also like to thank you for taking the time to share with us your experience at Ayass Hotel. Your feedback regarding the hotel is truly welcomed and appreciated.  At Ayass Hotel we strive to surpass the expectations of our guests by delivering the best quality of service we believe our guests deserve. Knowing that you have enjoyed your stay is a thrilling and an encouraging thing to hear. It truly means that our efforts were rewarded.  Thank you and we look forward to welcoming you again in the near future. Have a wonderful day. Ayass Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pamy15 wrote a review Sept 2023
Baghdad, Iraq9 contributions2 helpful votes
Hotel's Favourite
Every thing is clean and tidy; cozy suite; comfortable bed; delicious breakfast; prompt service; great location; many facilities (gym, salon, spa) helpful employees with cheerful faces ; and of course affordable prices ; I recommend it to all visitors coming to Jordan .
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from May Sammour, General Manager at Ayass Hotel
Responded 25 Sept 2023
Greetings from Ayass Hotel- Amman.  First, we would like to thank you for choosing our hotel to stay at during your visit to Jordan. We would also like to thank you for taking the time to share with us your experience at Ayass Hotel. Your feedback regarding the hotel is truly welcomed and appreciated.  At Ayass Hotel we strive to surpass the expectations of our guests by delivering the best quality of service we believe our guests deserve. Knowing that you have enjoyed your stay is a thrilling and an encouraging thing to hear. It truly means that our efforts were rewarded.  Thank you and we look forward to welcoming you again in the near future. Have a wonderful day. Ayass Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Javier B wrote a review Oct 2023
1 contribution
The hotel is very comfortable. The room was quite big, comfortable and clean. Breakfast and lunch were pretty good, and the personnel was very polite. If I go again to Amman, I think I could choose again this hotel.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from May Sammour, General Manager at Ayass Hotel
Responded 23 Oct 2023
Greetings from Ayass Hotel- Amman.  First, we would like to thank you for choosing our hotel to stay at during your visit to Jordan. We would also like to thank you for taking the time to share with us your experience at Ayass Hotel. Your feedback regarding the hotel is truly welcomed and appreciated.  At Ayass Hotel we strive to surpass the expectations of our guests by delivering the best quality of service we believe our guests deserve. Knowing that you have enjoyed your stay is a thrilling and an encouraging thing to hear. It truly means that our efforts were rewarded.  Thank you and we look forward to welcoming you again in the near future. Have a wonderful day. Ayass Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hameed S wrote a review Oct 2023
1 contribution
Good experiences and comfortable place , the breakfast was very delicious and their mix buffet with middle eastern experience. The staff was very nice and friendly , The rooms were beautiful and their space was well distributed… With best wishes,,,
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from May Sammour, General Manager at Ayass Hotel
Responded 11 Oct 2023
Greetings from Ayass Hotel- Amman. First, we would like to thank you for choosing our hotel to stay at during your visit to Jordan. We would also like to thank you for taking the time to share with us your experience at Ayass Hotel. Your feedback regarding the hotel is truly welcomed and appreciated. At Ayass Hotel we strive to surpass the expectations of our guests by delivering the best quality of service we believe our guests deserve. Knowing that you have enjoyed your stay is a thrilling and an encouraging thing to hear. It truly means that our efforts were rewarded. Thank you and we look forward to welcoming you again in the near future. Have a wonderful day. Ayass Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ayman D wrote a review Oct 2023
1 contribution
The reception is wonderful and the atmosphere is comfortable. The place is very clean and the service is more than wonderful. Everything you need is close to the hotel. The place is quiet and the rooms are comfortable. I recommend it and I personally will adopt this hotel in the future.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from May Sammour, General Manager at Ayass Hotel
Responded 11 Oct 2023
Greetings from Ayass Hotel- Amman. First, we would like to thank you for choosing our hotel to stay at during your visit to Jordan. We would also like to thank you for taking the time to share with us your experience at Ayass Hotel. Your feedback regarding the hotel is truly welcomed and appreciated. At Ayass Hotel we strive to surpass the expectations of our guests by delivering the best quality of service we believe our guests deserve. Knowing that you have enjoyed your stay is a thrilling and an encouraging thing to hear. It truly means that our efforts were rewarded. Thank you and we look forward to welcoming you again in the near future. Have a wonderful day. Ayass Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quest19599066479 wrote a review Sept 2023
1 contribution
Very bad experience. Avoid this hotel at all cost. Fortunately this was only for a night and the last night of our excellent 15 day tour of Turkey and Jordan. Horrible rooms with windows opening onto a wall.. a nightmare for claustrophobics. Cheap and uncomfortable bed mattresses and even telephone in room was not connected. Mr. Mohammad... the " manager" at the desk was of no help at all.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Tell your travel agent to book any other hotel but this one
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from May Sammour, General Manager at Ayass Hotel
Responded 2 Oct 2023
Greetings from Ayass Hotel- Amman.  First, we would also like to thank you for taking the time to share with us your experience at Ayass Hotel. Your feedback regarding the hotel is truly welcomed and appreciated. At Ayass Hotel we strive to surpass the expectations of our guests by delivering the best quality of service we believe our guests deserve. We do sincerely apologize for the fact that you were not happy with your room. Please know that the manager at the reception was trying to explain to you that any upgrades will be at an extra cost. As for the windows, unfotunately the rooms with the view will be offered based on availability. We hope this incident has not affected your stay negatively by any means and we are looking forward to having you again in the near future at our hotel, with a promise to pay extra care in order to make your stay as pleasant and as comfortable as possible Have a wonderful day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ribrahim wrote a review Sept 2023
Jerusalem, Israel2 contributions1 helpful vote
The room was big and clean..the location of the hotel is convenient..the staff was attentive and incredibly welcoming and helpful.. My stay was comfortable..i recommend this hotel and i'll definitely be back.
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from May Sammour, General Manager at Ayass Hotel
Responded 24 Sept 2023
Greetings from Ayass Hotel- Amman.  First, we would like to thank you for choosing our hotel to stay at during your visit to Jordan. We would also like to thank you for taking the time to share with us your experience at Ayass Hotel. Your feedback regarding the hotel is truly welcomed and appreciated.  At Ayass Hotel we strive to surpass the expectations of our guests by delivering the best quality of service we believe our guests deserve. Knowing that you have enjoyed your stay is a thrilling and an encouraging thing to hear. It truly means that our efforts were rewarded.  Thank you and we look forward to welcoming you again in the near future. Have a wonderful day. Ayass Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Muhammed R O wrote a review Sept 2023
1 contribution1 helpful vote
Excellent service and rooms and The gym and swimming pool are very excited i wish that i can visit them another time and when i first time entered Amman i asked from people who live here the said ayass is the best hotel and they were right
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from May Sammour, General Manager at Ayass Hotel
Responded 19 Sept 2023
Greetings from Ayass Hotel- Amman.  First, we would like to thank you for choosing our hotel to stay at during your visit to Jordan. We would also like to thank you for taking the time to share with us your experience at Ayass Hotel. Your feedback regarding the hotel is truly welcomed and appreciated.  At Ayass Hotel we strive to surpass the expectations of our guests by delivering the best quality of service we believe our guests deserve. Knowing that you have enjoyed your stay is a thrilling and an encouraging thing to hear. It truly means that our efforts were rewarded.  Thank you and we look forward to welcoming you again in the near future. Have a wonderful day. Ayass Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
marwaadel18 wrote a review Sept 2023
1 contribution
Clean place, amazing staff, and good service. The rooms are somewhat luxurious and very comfortable. The view is good, would be better if they planted the parking with some trees. Overall, it’s a very good place to experience Amman.
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Review collected in partnership with this hotel
Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from May Sammour, General Manager at Ayass Hotel
Responded 16 Sept 2023
Greetings from Ayass Hotel- Amman.  First, we would like to thank you for choosing our hotel to stay at during your visit to Jordan. We would also like to thank you for taking the time to share with us your experience at Ayass Hotel. Your feedback regarding the hotel is truly welcomed and appreciated.  At Ayass Hotel we strive to surpass the expectations of our guests by delivering the best quality of service we believe our guests deserve. Knowing that you have enjoyed your stay is a thrilling and an encouraging thing to hear. It truly means that our efforts were rewarded.  Thank you and we look forward to welcoming you again in the near future. Have a wonderful day. Ayass Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alicia S wrote a review Sept 2023
Mexico City, Mexico56 contributions9 helpful votes
The hotel is conveniently located in a zone with many restaurants and a super market. Staff at the reception are very kind and, apart from English, they speak Spanish. Room was very clean and comfy…..
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from May Sammour, General Manager at Ayass Hotel
Responded 16 Sept 2023
Greetings from Ayass Hotel- Amman.  First, we would like to thank you for choosing our hotel to stay at during your visit to Jordan. We would also like to thank you for taking the time to share with us your experience at Ayass Hotel. Your feedback regarding the hotel is truly welcomed and appreciated.  At Ayass Hotel we strive to surpass the expectations of our guests by delivering the best quality of service we believe our guests deserve. Knowing that you have enjoyed your stay is a thrilling and an encouraging thing to hear. It truly means that our efforts were rewarded.  Thank you and we look forward to welcoming you again in the near future. Have a wonderful day. Ayass Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$109 - US$125 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Quality Suites Amman
LOCATION
JordanAmman GovernorateAmman
NUMBER OF ROOMS
95
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AYASS HOTEL - Updated 2023 Prices & Reviews (Amman, Jordan)

Frequently Asked Questions about Ayass Hotel
Which popular attractions are close to Ayass Hotel?
Nearby attractions include Jordan Experience tours (0.7 km), Al Alawi Dates (0.3 km), and Al Afghani Bazaar (0.8 km).
What are some of the property amenities at Ayass Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Ayass Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ayass Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Ayass Hotel?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Ayass Hotel?
Conveniently located restaurants include Tawaheen al-Hawa, Abu Jbara Restaurant, and Reem albawadi.
Are there opportunities to exercise at Ayass Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Does Ayass Hotel have airport transportation?
Yes, Ayass Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ayass Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Ayass Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Ayass Hotel?
The staff speaks multiple languages, including English, Spanish, French, Russian, Arabic, and Hebrew.