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Jerusalem Gardens Hotel & Spa

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About
Location
Cleanliness
Service
Value
Property amenities
Channel 1
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Business Centre with Internet Access
Spa
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Outdoor pool
Sauna
Show more
Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Safe
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Reviews (854)
Filter reviews
424 results
Traveller rating
164
119
64
41
36
Traveller type
Time of year
LanguageEnglish
More languages
164
119
64
41
36
Show reviews that mention
All reviews light rail the central bus station lobby bar indoor pool old city breakfast and dinner reception staff public transportation dining room amazing hotel israeli breakfast levy knesset akram mattresses hebrew suitcases
FilterEnglish
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1 - 5 of 424 reviews
Reviewed 3 days ago

We stayed at the Jerusalem Gardens Hotel for 1 night during Chanukah. We were satisfied with our choice. The location is very convenient as it is a few minutes walking distance to the tram. The staff was very helpful and responded swiftly to our needs....More

Date of stay: December 2018
Thank eransl
Response from Nofia b, Guest Relations Manager at Jerusalem Gardens Hotel & SpaResponded 3 days ago

Dear Guest, Thank you very much for taking the time to write such a nice and heart-warming review of our hotel. We are so glad to see that you enjoyed your your Chanukah day with us and that our food, staff and service met your...More

Hotel's Favourite
Reviewed 6 February 2018

Just spent 4 nights at Jerusalem Gardens and was very satisfied with the room and service. We needed extra electrical outlets, towels, and a chair and these were provided immediately. The Israeli breakfast was satisfactory and the room was clean. The beds were excellent. Location...More

Date of stay: January 2018
Thank 263charlesk
Response from JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & SpaResponded 7 February 2018

Dear Charles, , We are delighted by your wonderful review and to read that you were happy with your room and service and were provided with the extra essentials. I'm glad you took advantage of our convenient location near the tram, and am sorry for...More

Reviewed 1 week ago

would like to thank Rakefet for a wonderful stay.The staff went out of their way to help in every possible way.Very comfortable rooms, well equipped. Delicious and generous israeli buffet breakfast. We look forward to our next stayMore

Date of stay: November 2018
Thank Chavy G
Response from Nofia b, Guest Relations Manager at Jerusalem Gardens Hotel & SpaResponded 1 week ago

Dear Chavy, We are delighted by your wonderful review and to read that you were enjoyed your comfortable room and our delicious Israeli breakfast. I am very happy that Rakefet welcomed you kindly upon your arrival and that you found our staff helpful. I will...More

Reviewed 1 week ago via mobile

Hotel is well situated, has friendly and helpful staff. Rooms are dated but very comfortable and well equipped. Hotel serves a good and filling breakfast with lots of choice for everyone. The staff go out of their way, always with a smile. Would definitely recommend...More

Date of stay: December 2018
Thank Meander65529641169
Response from Nofia b, Guest Relations Manager at Jerusalem Gardens Hotel & SpaResponded 1 week ago

Dear Guest, We are delighted by your wonderful review and to read that you were happy with your comfortable room, enjoyed our delicious Israeli breakfast, and took advantage of our central and convenient location near the tram. Our staff works very hard to ensure our...More

Reviewed 3 weeks ago via mobile

The hotel staff were friendly and courteous. The room was cleaned daily in a superb manner. The light rail station is nearby and so are the bus stops for Kever Rochel and Meoros Hamachpala. There is a 24/6 grocery store and Ohel Yitzchak Shul with...More

Date of stay: November 2018
Thank 866benjaminf
Response from Nofia b, Guest Relations Manager at Jerusalem Gardens Hotel & SpaResponded 3 weeks ago

Dear Benjamin, Thank you so much for taking the time to share your review of your stay at the Jerusalem Gardens Hotel & Spa. I am delighted to read that you found our rooms clean and that you enjoyed the various unique amenities the hotel...More

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Questions & Answers
Ask a question
866benjaminf
17 September 2018|
AnswerShow all 2 answers
Response from vickirae2017 | Reviewed this property |
There are always minyanim in the hotel.
2
Votes
SHIRLEY L
23 March 2018|
AnswerShow all 5 answers
Response from Toniej | Reviewed this property |
This hotel is nowhere close to as good as it thinks and advertises it is. At least, that’s how we found it. If you’re comparing it to superior rooms you’ve stayed in elsewhere, I’d run now and book somewhere far away, before... More
1
Vote
Proviidence K
25 September 2017|
AnswerShow all 8 answers
Response from Tal122 | Reviewed this property |
It's the same hotel. It had a name change when the ownership change. The former Knesset Tower hotel and the Tower Hotel (which still maintains its name) are NOT the same hotel.
0
Votes
Room Tips
"Ask for a room facing the pool. The other side faces another hotel."
kenjacksonmba
3 weeks ago
Read review
"Chose another Hotel"
OmerB462
1 Jun 2018
Read review
"wedding reception - wedding suite"
ethel532
3 Apr 2018
Read review
"Rooms with balconies a little small"
J5353GTsteveng
13 Mar 2018
Read review
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PRICE RANGE
US$95 - US$213 (Based on Average Rates for a Standard Room)
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
180
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