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3 Ze'ev Jabotinsky Street Liberty Bell Park, Jerusalem 9214502 Israel
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 05/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 120 in Jerusalem
Location
Cleanliness
Service
Value
Travellers' Choice
Idyllically set overlooking Jerusalem’s Liberty Bell Park and the Old City, the Inbal Jerusalem Hotel is one of the finest and most luxurious Jerusalem hotels. Combining a sophisticated elegance with warmth and comfort, the Inbal offers a range of suites to match every kind of visit - from family vacations to large conferences and weddings. With its 335 exquisite guest rooms, the Inbal provides a feeling of home that is only enhanced by the hotel’s friendly ambiance and highly personalized service. Superb dining and luxurious facilities include an Exclusive Executive Lounge, O2 Upbeat Jerusalem Cuisine Restaurant, a year-round swimming pool, fitness room and Spa and free parking for guests (upon availability). After memorable days in Jerusalem and throughout Israel, guests unwind and relax in the welcoming, family atmosphere of the hotel. Of all Jerusalem hotels, the Inbal has a special feeling of belonging and familiarity.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Children's television networks
Taxi service
Parking
Wifi
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Children Activities (Kid / Family Friendly)
Kids pool
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun terrace
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Extra long beds
Private balcony
Room service
Safe
VIP room facilities
Wake-up service / alarm clock
Refrigerator
Sofa bed
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family
Languages Spoken
English, Russian, Arabic, Hebrew
Hotel links
Location
Full view
91Great for walkers
Grade: 91 out of 100
34Restaurantswithin 0.5 km
20Attractionswithin 0.5 km
Contact
3 Ze'ev Jabotinsky Street Liberty Bell Park, Jerusalem 9214502 Israel
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2844Reviews52Q+A100Room tips
Reviews
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Popular mentions
We came to Israel for my daughter's wedding and wanted to spend a few more days in Jerusalem. I came back to the Inbal. It is a lovely hotel with great service and a very good location. Maj, the concierge is the best and booked us on two wonderful tours. Maya, in guest relations, helped us find a place for our Covid Test to return to the US and even filled out the forms for us. Shabbat at the Inbal is a lovely experience with candle lighting in the lobby and a wonderful Shabbat dinner.
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Date of stay: May 2022
Location
Service
Sleep Quality
Helpful
Response from Maya Riback, Guest Services / Front Office at The Inbal Jerusalem
Responded yesterday
Dear Nancy, Thank you so much for a great review! We are happy to hear you enjoyed our wonderful Shabbat experience and the excellent service provided by the staff. We look forward to welcoming you again soon. Best regards, Guest Relations
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+1
Hotel's Favourite
I remembered the hotel from my last visit some years ago.I liked it very much and we decided to come again.The hotel is excellent.The stuff is so polite and assist you with smile.The food is excellent.The cnaffe is the best I have tasted.The lounge is beautifull and very convinient. In the loby beautiful shops for tourists. It is in the center very easy to go by foot to many attractions The hotel is glatt kosher. We will come again .
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Date of stay: March 2022Trip type: Travelled
Room Tip: There is parking in the hotel.
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Helpful
Response from Maya Riback, Guest Services / Front Office at The Inbal Jerusalem
Responded 3 Mar 2022
Dear Tova, Thank you very much for the great review! We enjoyed reading every word of it. Look forward to welcoming you again soon for further experiences as perfect and memorable as the last one. Best regards, Guest Relations
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We were booked through an agency at this hotel who told us it was a 5 star hotel with incredible service. In the 4 weeks leading up to the trip, we emailed, called and left messages at the hotel for the concierge to get in touch with us for various services we wanted while there. Not a single call, email or message was returned. We arrived at the hotel and the front desk check in went fairly smoothly (the attendant was very nice). It all went downhill from there. When we got to our room, it stank like smoke. We asked for them to have a look and they sent a guy up from housekeeping who sprayed the room with something that smells like Febreeze so now the room just smelled like smoke covered Febreeze and nearly suffocated us. We couldn't open the door because despite having literally specified in our reservation that we wanted a quiet room, adjacent to the hotel is some kind of a tournament going on so there are kids screaming and banging drums until 11pm. On our 1st night we asked if this would be a nightly thing and they said no. Cut to night 2 and it's exactly the same. However if all of that was it, it wouldn't be the end of the world and I probably would have given the hotel a 3 but today, they just totally dropped the ball. My husband needed something for a medical emergency. At 8:30am we were at the front desk explaining clearly what it was we needed and how we were fine to pay to obtain it (a mask for a CPAP machine). The concierge, despite having clearly understood what it was we needed (I showed him a picture and wrote down all the details clearly) called us at 3pm (7 hours later) to tell us we needed an Israel bank account and that he could not get it because it would require a rental contract. I asked him why a mask that costs $135.00 in Canada is so complicated to get and he had no answer and said he would call me back. Back up to last week where we stayed at the Ritz Carelton in Hertzlyah for a week (not to be missed by the way, worth every penny). The concierge at that hotel had been texting us all week for different services we had and so in some what of a panic, I messaged him to see if he could help. 35 minutes later we have the address and name of a person to see in Jerusalem (an hour and a half away) to get the mask. We took a cab and got the mask ourselves. Needless to say, he was surprised that we were not helped at the Inbal. At 8pm, the concierge from the Inbal finally called back to say he got the mask at which point we told him we already had it and no thanks. When we got back to the hotel, we asked to speak to the manager and the 1st words that came out of her mouth were "I'm on my way out right now"...but she did stay to listen. Not surprisingly, an entirely different story was told by the concierge about why it took 12 hours to get something that it took a concierge in another city 35 minutes. The manager essentially said she didn't care about our experience and walked away (I mean we had already taken up a whole 15 minutes of her time) To add insult to injury, the same concierge could not even manage to find a nail salon in all of Jerusalem that was able to get us an appointment but if you've read this far...I'll give you 3 guesses who did find us the appointment. Essentially what this hotel…
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Date of stay: May 2022
Value
Rooms
Service
Room Tip: Choose a room in another hotel.
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Helpful
I've been to Israel 9 times. I was on a seminar where we stayed at 5 different hotels during our trip and I was able to get the internet every time. Here at the Inbal I could not connect to the hotel internet. 4 different people tried for over 2 hours last night. 2 of them came up to my room. I tried for over 3 hours. They were supposed to have a company fix it at 7:30 this morning. I went to see the manager at 8:30; not in yet. At 9 she was at a meeting due to finish at 9:30. A women came up this morning, spent about 20 minutes, and finally connected. I spoke to the manager about the amount of time I spent trying to log on and that I could not get any of my work done. She essentially said, 'Too bad' This is a luxury hotel that charges premium rates. The 4 people that tried to help were very nice in trying to help, but the end result was that they did not know how to connect my computer to the internet. They said that 2 other people with MacBook pros had the same problem. Therefore, if you have a MacBook Pro, either use a different hotel or plan on having a major problem Dr. Michael S…
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Date of stay: May 2022Trip type: Travelled
Value
Location
Service
Helpful
We stayed here because I wanted to be close to the Old City but the closer hotels were too expensive. This is not inexpensive either, but did cost less. From check-in until when we left, every staff member we spoke to was great, including the friendly men who straightened the room. I want to especially mention Maya of Guest Relations and the Concierge gentleman, Majd as being warm and helpful. The breakfast buffet was very plentiful. My only problem is that I am not used to eating so much and such strongly flavored food in the morning. We didn't go swimming but the pool looked very clean and was a nice size. We didn't try the meat restaurant but did have 2 meals and room service from the lobby dairy restaurant. It was fine. My only suggestion is that they label the buffet food so you know what is being offered since some of the food is not what may be seen in other countries. Also, our room faced the courtyard. Two nights (we were there 5) had very noisy people, even at 2:30 in the morning. Signs should be at the tables that should be reminding people who may be sitting and talking at the tables that they should be aware of people sleeping in the rooms all around them. Lastly, this being Jerusalem, things change on Friday evening and all day Saturday. You can order a Friday night hot Sabbath meal but this is costly (400 shekels per person). If you don't want to do this, you can always bring in from an outside vendor but be aware that food places close early on Friday so you must be prepared. The hotel will have room service and you can eat in the dairy restaurant but there will be no hot food. This also applies to the Saturday morning breakfast but there was still a lot of food available for breakfast. Since this is a kosher hotel, there will never be any meat and cheese at the same meal nor any pork or shellfish products.…
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: Old City views are very nice but there may not be too many available. If by courtyard, a higher...
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Helpful
Response from Maya Riback, Guest Services / Front Office at The Inbal Jerusalem
Responded 3 days ago
Dear Karen, Thank you so much for the lovely review. The entire staff is here to provide the best service and to give the utmost attention to all our guests. Breakfast is always very plentiful to allow a selection of food for the numerous tastes and pallets. The food is rich Middle Eastern and raved about by most of our guests. Never hesitate to ask the Chef or Maître D to describe what is presented. Kindly note all Shabbat meals are prepared under the strict rules of Kashrut as dictated by the Rabbanut. We are truly sorry about the noise, and in the future, please report it immediately to the management so it can be addressed in a timely manner. We look forward to welcoming you again soon. Warm regards, Guest Relations
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PRICE RANGE
US$315 - US$434 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
inbal hotel jerusalem, jerusalem hotel inbal, inbal jerusalem, jerusalem inbal hotel
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
331
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Claim Your Listing Frequently Asked Questions about The Inbal Jerusalem
Which popular attractions are close to The Inbal Jerusalem?
Nearby attractions include The Menachem Begin Heritage Center Museum (0.4 km), The First Station Jerusalem (0.5 km), and Moses Montefiore Windmill (0.3 km).
What are some of the property amenities at The Inbal Jerusalem?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Inbal Jerusalem?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Inbal Jerusalem?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to The Inbal Jerusalem?
Conveniently located restaurants include Bardak, Satya Restaurant, and P2.
Are there opportunities to exercise at The Inbal Jerusalem?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Inbal Jerusalem?
Yes, dry cleaning and laundry service are offered to guests.
Does The Inbal Jerusalem offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Inbal Jerusalem?
The staff speaks multiple languages, including English, Russian, Arabic, and Hebrew.