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Leonardo Plaza Hotel Jerusalem

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1 Harav Avida Street, Jerusalem 9426801 Israel
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About

#27 of 120 hotels in Jerusalem
Location
Cleanliness
Service
Value
The Leonardo Plaza Jerusalem welcomes you to the heart of historic, iconic Jerusalem with five-star hospitality just walking distance from the Western Wall and Old City. Thanks to an enviable central location, this luxurious, family-friendly hotel ably fulfills any need, whether your visit is for business, pleasure, or spiritual reasons. All of the hotel's 255 rooms and suites showcase magnificent views of the surrounding cityscape, as well as beautiful furnishings and décor. Each room is outfitted with conveniences such as A/C and free Wi-Fi, while parents traveling with small children are encouraged to use the hotel's Welcome Baby service for optimal hassle-free relaxation. The Leonardo Plaza Jerusalem is conveniently close to all major attractions throughout the Old City and modern metropolis, such as the nearby Great Synagogue, Old City, Israel Museum, Mount of Olives, and Yad Vashem. However, the hotel is an attraction in itself, boasting a luxury spa complex, gym, kids' club, and advanced conference area suitable for various events, alongside an excellent kosher l'mehadrin chef restaurant that serves countless incredible dishes a la carte.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
Arabic, Hebrew
2118Reviews49Q+A100Room tips
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YR wrote a review Jul 2022
Lakewood, New Jersey9 contributions
I have visited Jerusalem many times from New York. I have stayed in many hotels that are much worldly renown. This hotel just feels like home. I just had a stay here for 10 days with my son and it was just perfect. Parking is so convenient and the food is amazing and mehadrin. Just make sure you dont come late to the meals because they close at their scheduled time. This will be my new place in jerusalem and the prices are so much better than the "other" hotels in the area.
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Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from לאונרדו פלאזה ירושלים, Guest Services / Front Office at Leonardo Plaza Hotel Jerusalem
Responded 3 weeks ago
Thanks a lot for your great feedback. Regards Ronit
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Kay Summer wrote a review Jul 2022
2 contributions
Loved staying here. The staff is nice, the rooms are a great size and the location is perfect. They have Shabbat elevators and provide a key so you can easily get in your room. The breakfast is also delicious! I felt safe the whole time there.
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Date of stay: May 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from לאונרדו פלאזה ירושלים, Guest Services / Front Office at Leonardo Plaza Hotel Jerusalem
Responded 3 weeks ago
Thanks a lot for your great feedback. Regards Ronit
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JMDVA wrote a review Jul 2022
8 contributions3 helpful votes
I brought my tour group to this hotel at the recommendation of Sar-El Tours. The experience was terrible. My own room had no working air-conditioning and the kettle had no power cord to plug into the wall. It also had no hairdryer. Other members of my group experienced no working air-conditioning, thick layers of dust which represented a lack of cleaning, dripping water from the ceiling, and one member reported stains on the fresh towels. I reported these concerns to the management who advise me that they had a lack of staff and had hired new Filipino workers. The food in the dining room was a good standard but the cleanliness of the dining room was lacking. Each morning I was forced to perform the maintenance on the espresso machine before it would work. This was a very disappointing experience to me. The hotel was a frustration to many members on my tour. I was very disappointed at the experience and will not stay at this hotel again.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from לאונרדו פלאזה ירושלים, Guest Services / Front Office at Leonardo Plaza Hotel Jerusalem
Responded 1 week ago
Hello, We’re sorry you had a bad experience. It was an uncommon instance. Please feel free to reach out to me with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Regards, Ronit
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Elsaivers wrote a review Jul 2022
Washington DC, District of Columbia50 contributions62 helpful votes
Excellent location -- walk to many attractions and the old city! The service and breakfast were excellent! Make sure to give yourself time to enjoy everything at the buffet! The rooms and the hotel do feel a little dated as other reviewers have mentioned. The shower also seemed to spray water all over the bathroom. Stairs could be better marked for when elevators are on Shabbat programming.
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Date of stay: July 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from לאונרדו פלאזה ירושלים, Guest Services / Front Office at Leonardo Plaza Hotel Jerusalem
Responded 4 weeks ago
Dear Elsa, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Sincerely, Ronit B. Guest relations manager
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Rivka Serraf wrote a review Jul 2022
1 contribution
I stayed here with my whole family , we enjoyed every bit , the breakfast, the beds , the pool and the caring staff! Great location and super place to stay ! From the moment we came to we left they took care of us and made sure we happy and always welcome us etc ! Amazinf food and spread wowowoowow and the breakfast staff were so nice and make u coffee how u like and really want u to enjoy ur stay ! Worth every dollar
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from לאונרדו פלאזה ירושלים, Guest Services / Front Office at Leonardo Plaza Hotel Jerusalem
Responded 4 weeks ago
Dear Rivka, Thank you so much for your 5-star review! We will share this with the hotel team to let them know to keep up the amazing work. Sincerely, Ronit B. Guest relations manager
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Alex wrote a review Jun 2022
17 contributions5 helpful votes
We had a totally solid experience at this hotel. When we originally booked it, we got it because it was less than half the price of where other relatives were staying at David Citadel for 600$ a night, and still a short walk there and to everywhere. We had an awesome experience. When we checked in Zed the front desk person was wonderfully welcoming and got us setup in an amazing room with a balcony on the 21st floor with incredible views. Elevators work quick and reliable, room was a little bit dated (needs new carpet and also bathroom needs a shower curtain), but water pressure was awesome and great hot water and it was clean and comfortable and spacious. The breakfast buffet was AMAZING and free. Good security in evening. The hotel is right on a lovely park, perfect for morning walks and so close to other local hotels and the old city. Save some money and stay at this old diamond in the rough.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Try to get a room with balcony, high up, facing old city
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from לאונרדו פלאזה ירושלים, Guest Services / Front Office at Leonardo Plaza Hotel Jerusalem
Responded 2 Jul 2022
Dear Alex, Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Hope to see you among our guest again soon. Regards, Ronit B. Guest relations manager
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Meyers4 wrote a review Jun 2022
Villa Park, California10 contributions4 helpful votes
We stayed four nights and enjoyed our time here. Great location as it is a 15 minute walk to the Jaffa gate to enter the Old City and 10-15 minute walk to Ben Yehuda street, Mamilla mall, and Mehane Yehuda market. Rooms were spacious.Breakfast was outstanding with made to order omelets, and fresh array of cheeses, breads, fruit, hot entrees, pastries, roasted vegetables and more. But best of all was our view of the Old City. We had rooms with balconies and the views were breathtaking. Staff was very helpful and responsive.
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Date of stay: June 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from לאונרדו פלאזה ירושלים, Guest Services / Front Office at Leonardo Plaza Hotel Jerusalem
Responded 27 Jun 2022
Thanks a lot for your great review. We are glad you enjoyed the fabulous view, food, and service. Hope to see you again soon. Regards Ronit Guest relations manager
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Keith P wrote a review Jun 2022
Buena Park, California5 contributions5 helpful votes
Visited in May 2022 with a tour. Very solid choice for budget-minded tourists. Rooms are adequate, with plenty of power outlets. Our air conditioning was either on or off, with no working intermediate temperature control - and several of our tour mates had the same issue. Hallways are not air conditioned. Food buffet selection is above average. There are several welcome amenities: gift shop, spa, workout room. 10-minute walk to the beach. The outdoor pool has separated deep and shallow sections, and the outdoor snack bar is a big plus. Perhaps the best feature is the indoor salt water spa, which lets you experience the Dead Sea floating feeling in any weather, with a shower just a few steps away. Shuttle service to the mall is a mess, inconvenient hours and inconsistent rides.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
Room Tip: Get an east-facing view of the Dead Sea. Sunrise is spectacular, and avoid the harsh afternoon sun.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from לאונרדו פלאזה ירושלים, Guest Services / Front Office at Leonardo Plaza Hotel Jerusalem
Responded 2 Jun 2022
Thank you for your review, we are glad you liked the great food and the treatments, sorry for the air conditioning problem, we hope you will come again for a better experience. Regards, Ronit
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Mark G wrote a review May 2022
52 contributions14 helpful votes
You can easily walk to the old town from the hotel. Rooms were very good. Hotel lobby nice and very helpful front desk. Breakfast and dinner were just OK; there were large quantities of cooked dishes that almost no one would take, which was such a waste. Sabath meals were very good and then it would drop off. Ordering wine was a big deal as it seems that the staff was not use to people drinking -- suggestion: order a glass or bottle to wine in the lobby bar and bring it down to the dinning area. Lovely pool although it closes at 6:00, earlier for Shabath.
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Date of stay: April 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from לאונרדו פלאזה ירושלים, Guest Services / Front Office at Leonardo Plaza Hotel Jerusalem
Responded 22 May 2022
Hello Mark, Thank you for your great review, we'll take into consideration the wine issue, we are sorry for that. We hope to see you again soon. Regards, Ronit Guest relations manager
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Shalom S wrote a review May 2022
2 contributions
Stepping out of the elevator, you are immediately greeted by a hallway that seems frozen in the late 90's. The carpeting is old and dark and even the doors to the rooms look like they have seen better days. The bathroom felt very old, with parts that were visibly damaged (i.e. bathtub was creaky; toilet seat did not match the toilet) and scratched. With the exception of the relatively updated TV, the furniture in the room was scratched in many places and the porch was pretty much unusable. Not to be entirely critical, the abundant and creative food at all of the meals that we ate, was very much up to par with the other reviews that we have seen and recently heard about the hotel.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from לאונרדו פלאזה ירושלים, Guest Services / Front Office at Leonardo Plaza Hotel Jerusalem
Responded 10 May 2022
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please feel free to contact us. Regards, Ronit, Guest relations manager
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PRICE RANGE
US$243 - US$398 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
leonardo plaza jerusalem hotel jerusalem, sheraton jerusalem, jerusalem sheraton
LOCATION
IsraelJerusalem DistrictJerusalemDown Town West Jerusalem
NUMBER OF ROOMS
270
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Frequently Asked Questions about Leonardo Plaza Hotel Jerusalem
Which popular attractions are close to Leonardo Plaza Hotel Jerusalem?
Nearby attractions include Gatsby Cocktail Room (0.4 km), Moonshine Escape Room (0.4 km), and The Friends of Zion Museum (0.5 km).
What are some of the property amenities at Leonardo Plaza Hotel Jerusalem?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Leonardo Plaza Hotel Jerusalem?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Leonardo Plaza Hotel Jerusalem?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Leonardo Plaza Hotel Jerusalem?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Leonardo Plaza Hotel Jerusalem?
Conveniently located restaurants include Deja Bu, Jahnun Bar, and Primitivo.
Are there opportunities to exercise at Leonardo Plaza Hotel Jerusalem?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Leonardo Plaza Hotel Jerusalem located near the city centre?
Yes, it is 0.4 km away from the centre of Jerusalem.
Are any cleaning services offered at Leonardo Plaza Hotel Jerusalem?
Yes, dry cleaning and laundry service are offered to guests.
Does Leonardo Plaza Hotel Jerusalem offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Leonardo Plaza Hotel Jerusalem?
The staff speaks multiple languages, including Arabic and Hebrew.