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11 Shlomo ha-Melekh, Jerusalem 9418238 Israel
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Traveller (967)
Room & Suite (256)
Dining (216)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mamilla Hotel
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 120 hotels in Jerusalem
Location
Cleanliness
Service
Value
Travellers' Choice
Jerusalem's Finest, and most Fashionable Lifestyle Hotel, will usher- in a new experience of exceptional hospitality in Israel. Featuring 194 rooms and suites, it will be epitomize Jerusalem's rich cultural heritage and bustling daily life. Inspired by Alrov Luxury Hotels' vision and commitment to excellence, and master-minded by world-renowned architects Moshe Safdie and Hall of Fame Piero Lissoni, it combines sophistication and simplicity with eclectic aesthetics, exciting lighting, textures and colors, inspiring the imagination and delivering a truly unforgettable experience. It brings world-class lifestyle hospitality to Jerusalem and Israel. Guests and visitors will enjoy superior design and accommodations together with exclusive dining and bar venues, a Holistic Well-being Spa & Gym, as well as a variety of banqueting spaces with excellent personalized service, cutting-edge technology and exquisite design, for holding private and social events.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Hammam
Head massage
Massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Housekeeping
Interconnected rooms available
Room service
Safe
VIP room facilities
Laptop safe
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Luxury
Languages Spoken
English, French, Russian, Spanish and 2 more
2485Reviews34Q+A100Room tips
Traveller rating
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Most Recent
DE CILLIA A wrote a review Yesterday
Nimes, France49 contributions9 helpful votes
The hotel was perfect and ask Stephane about where you want to go and he will tell you everything. He did a reservation for us and gave us a lot of places to go very nice to eat or only for a drink Our trip was amazing due to him and we felt living there for a quick time
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Frank1958 wrote a review Yesterday
Tel Aviv, Israel84 contributions51 helpful votes
We stayed at the Mamillia for a couple of nights, had a simple studio room facing the road opposite the Hotel entrance. The room was well kept and clean, however a little on the small side. The bathroom was rather spacious, it took some time to figure out the various light switches, finding a proper space for hanging the towels was a bit of a challenge. The shower area hat a nifty drainage system covered by a heavy piece of marbel - which when I stood on it broke into two pieces, making my foot slip into the drainage opening - luckily I did not hurt myself in any way. The broken piece was replaced immediately, and we received a fruit basked and a bottle of wine to get over the little accident. The breakfast buffet was ok, I actually expected a little more here. The reception staff was fun and very helpful! We dined at the rooftop restaurant one evening, the view was the most outstanding part of that experience, the food was ok, but the service was plain poor - not a place we shall come to again. Overall, a decent place to stay at a great location.
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Date of stay: August 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded yesterday
Dear Mamilla Hotel Guest, Thank you, first and foremost, for choosing to stay at Mamilla Hotel. Thank you for taking the time to share your feedback. Guest feedback is one of the essential components of learning and growing, and we are most thankful for your candor in describing your experience. We apologize to you for the shortcomings you've encountered, and for the inconvenience you have experienced. Be assured that we have referred the matters you herewith mention to our Senior Management as well as to other relevant personnel, with a view to ascertaining our staff's strict abidance by the uncompromisingly high standards which we are bound to adhere to at all times. Having said this, we are pleased to know that our hotel's location suited you very much, and that you loved the view from our RoofTop terrace. Moreover, we are relieved and humbled to know that you very much appreciated the attentiveness of our reception staff. Our guests being, understandably, our first priority, refining our service etiquette is always on our agenda, and we made sure to share all your comments in this regard as well. We look forward to hosting you for a much more complete experience on your next visit to Jerusalem. Sincerely, The Mamilla Hotel Management and Team.
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Ron A wrote a review 9 Aug
2 contributions
Incredible experience. Beautiful room, great location. Hotel staff was so kind and sensitive to every detail. They were generous and hospitable. My first ever review and it’s for our gracious host at Mamilla. Special thank you to Mario!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded yesterday
Dear Mamilla Hotel Guest, Thank you so much for being our guest, and for taking of your time, for the very first time to use TripAdvisor's excellent outreach to let us and so many future travelers know about your beautiful Mamilla Hotel vacation. Thank you, most especially for pointing out Mario's significant contribution to your excellent stay. Mario, one of Front Desk representative, indeed shows much responsibility, approachability, responsiveness and enthusiasm when receiving and taking care of our guests' every need. We were proud and grateful to thank him on your behalf. Ours will be the pleasure of welcoming you back to additional beautiful Mamilla Hotel moments. Sincere Best Wishes from us all, The Mamilla Hotel Management and Team.
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שמואל ר wrote a review 8 Aug
Beersheba, Israel15 contributions3 helpful votes
beautiful and clean. Excellent location with underground parking, close to the Western Wall and the Old City. Restaurant and spa at the highest level! warmly recommended! YOU HAVE TO VISIT IN JERUSALEM
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded yesterday
Dear Shmuel, Our many thanks go to you for describing the Top qualities Mamilla hotel represented for you: *The Hotel's cleanliness and beauty. Thank you so much! *Its location, in the vicinity of Jerusalem's most interesting and venerated sites and sights. *Our convenient in-house Parking Facility. *Our unique RoofTop Restaurant; and *The In-house Akasha Spa facilty so many of our guests enjoy and brag about! We all sincerely look forward to welcoming you back to additional wonderful experiences at Mamilla Hotel, in the Warm Heart of Jerusalem. The Mamilla Hotel Management and Team.
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RJM wrote a review 4 Aug
Grand Cayman4 contributions
The moment we walked in we could tell this hotel wasn’t a luxury hotel despite the luxury price for the room. The lack of bell staff to help us with our luggage upon arrival, the worn out stained rubber mat in the entrance to the hotel followed by the scores of people laying all over the lobby’s worn out furniture all formed our initial impression. The halls and room had seen better days. Perhaps this was a “luxury” hotel in the past but not currently. Location is great but common area and room quality are not.
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Date of stay: July 2022
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded yesterday
Dear Guest, Thank you for taking of your time to share your experience. Guest reviews are always important to us. We regret to learn from yours, that your experience was, unfortunately incomplete. Your feedback was shared with our Senior Management for review and implementation. We will be thankful if you gave us the chance to assure you of our highest consideration, and to improve your impressions on a future stay. Sincerely, The Mamilla Hotel Management and Team.
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Esteban A wrote a review 1 Aug
Miami, Florida37 contributions45 helpful votes
Amazing hotel, room was perfect, the guys were more than helpful! Special thanks to Mohammed, Mario, Ayala (the new girl :) ) and Liad from front desk and Carlos in the parking area. Absolutely recommend it
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded 1 week ago
Dear Mamilla Hotel Guest, Thank you for choosing Mamilla Hotel on your most recent visit to Jerusalem! We are enthralled with your warm recommendation, and are thankful to take note of your appreciation for Mamilla Hotel's pivotal location (which at all times is most useful), and the service our team always feels privileged to offer our guests. We are delighted also to learn from you how valuable the excellent sleep quality on the Mamilla Hotel beds was for you. We thank you, most especially, for acknowledging the special impact Liad, Mohammed, Mario, Ayala, and Carlos - from our Front of the House team, had on you wonderful Jerusalem stay. Do come back and stay with us. We will all very much love to welcome you back as a distiguished returning guest of Mamilla Hotel! Sincerely, The Mamilla Hotel Management and Team.
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Sophie B wrote a review 1 Aug
13 contributions1 helpful vote
Hotel rooms and entire hotel was beautiful. Great location near lots of things. Rooftop is amazing the view and the food is quite good. Service was a challenge at the hotel, you can only order wine from the sommelier and it took forever for them to come to the table. Also the WiFi cut in and out and streaming was almost impossible some hours of the day. Pool closes on the early side. Everyone there is very kind and helpful. Check in process was smooth. Definitely recommend to stay here if in Jerusalem.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded 1 week ago
Dear Mamilla Hotel Guest, Thank you for taking of your time to write so beautifully about your excellent stay at Mamilla Hotel. We are thankful for your warm personal recommendation of the hotel, most certainly because you speak from experience. We are certain that the Hotel's pivotal location, which is, as you say "near lots of things", speaks volumes to all who desire a convenient stay. Thank you for lauding our RoofTop Restaurant, as well as the helpfulness of our staff, who was there to ensure your smooth check-in process. We made it a point also to share with our respective teams, the matters that you feel still need improvement. Thank you for your candor and appreciation. Looking forward to hosting you again, in the hotel that love for its unique beauty, convenient location, and attentive staff, on your next Jerusalem visit. Cordially, The Mamilla Hotel Management and Team.
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Sara K wrote a review Jul 2022
2 contributions1 helpful vote
We loved our stay at the Mamilla hotel. The hotel is in a great location and the breakfast is phenomenal. Attalh our server was wonderful and treated us everyday with a smile. What made our stay even more enjoyable, was the concierge Stephane. Before I even arrived in Jerusalem, he helped us make our dinner reservations and other reservations that we needed. When we needed a taxi, he went out in the street, and made sure we got a taxi, even though it was not easy to get one at that time of day. I can’t say enough about Stephane…he truly made our stay at Mamilla Hotel a very memorable one. Thank you!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded 2 weeks ago
Dear Mamilla Hotel Guest, Thank you for choosing to stay at Mamilla Hotel on your recent visit to Jerusalem. We are most appreciative to you for sharing your love for the hotel with a world of travelers. In this way, future visitors of Jerusalem will know about Mamilla Hotel's incontrovertibly fantastic location, the Mamilla Hotel Breakfast Buffet, which we are thrilled to know you found to be phenomenal. We are certainly thankful and humbled to learn of your admiration for our staff members. Stephane's dedication is known to us , and we are thankful for his unflinching tenacity, each and every day. And how good it is to know also that breakfast was all the more wholesome, because you were greeted with Attalh's smile. In all sincerity. It is a genuine privilege for us to be of service to our guests, and we look forward to personally welcoming you back on your next visit. Wishing you All the Very Best in the interim, The Mamilla Hotel Management and Team.
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ConnaSir wrote a review Jul 2022
United States39 contributions60 helpful votes
+1
I’ve always wondered why Amman (of all places) has a Four Seasons Hotel, but Jerusalem does not. With so many travelers, especially Americans, looking for a high-end luxury travel experience in Israel, it would seem to be a natural location for such a property. Alas, without much competition, the Mamilla stands out as Jerusalem’s nicest luxury hotel. The King David wore that crown for many years, but now it is just downright old and tired and a bit sad. The Waldorf Astoria is fine but is a bit dowdy. The David Citadel caters to a tour group crowd and not luxe travelers. The Mamilla is modern and spacious. It’s located steps away from the Old City and at the entrance to an outdoor shopping mall that quickly has become the high-end gathering place for the city. Nothing about the place will “wow” you, but it’s a smart urban hotel that’s well situated and its staff is very attentive.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded 2 weeks ago
Dear Mamilla Hotel Guest, Thank you for taking of your time to reflect upon your recent visit to Jerusalem. We are, to be sure, genuinely enthralled, and grateful, to receive your warm admiration for Mamilla Hotel! Many of our returning guests also feel warmly about the hotel, and often express their earnest love of Mamilla Hotel's special allure. Your words, from your own personal experience, speak volumes. And you speak of simple pleasures : the hotel is modern and spacious, it's location is attractive. Being just steps away from the Old City, and at one and the same time, in the very heart of the city's high-end gathering spot, is a major advantage indeed, but another aspect the hotel often stands out for, is its unpretentious authenticity. Attentive service is one of the cornerstones of fine hospitality, and we are honored to know that you personally very much enjoyed being our guest! Hosting you again will be for us both an honor and a pleasure. Sincere Best Wishes from the Mamilla Management and entire Team.
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ManilaGingersnap wrote a review Jul 2022
Pasig, Philippines289 contributions119 helpful votes
Our group of 55 stayed here for 4 nights in July for a Holy Land tour. This is a lovely hotel with big common spaces, an indoor pool, and spa and gym access at the next door spa. The sleeping area was not very big but the bathroom was a good size with a separate shower and tub, Etro toiletries, big and thick towels. The closets were roomy, the hairdryer was better than my Dyson :-), nightly turndown service and water was replenished daily. Rooms also had a Nespresso machine. There was a huge spread for breakfast every morning in there beautiful ballroom dowstairs. If it's cool enough, sit at the very pretty al fresco area. They also have a great rooftop restaurant with wonderful views at dusk so don't miss it. Right beside the hotel is also a commercial strip with shopping and restaurants.
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Date of stay: July 2022
Location
Cleanliness
Service
Room Tip: the ground floor rooms have bathrooms with bidets
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Mamilla Hotel Management, Other at Mamilla Hotel
Responded 2 weeks ago
Dear Mamilla Hotel Guest, Thank you, and your entire group for choosing to stay at the Mamilla Hotel. The pleasure of hosting you was ours! We thank you also for sharing your exquisite personal review with TripAdvisor's world-wide readership. We are always excited to read guest reviews, and wonderfully-worded descriptions are particular favorites. Why? Because sensationalism is all about the truth. We are enthralled about the way in which your personal review brings out the uniqueness of Mamilla Hotel, its various inhouse facilities, the design of our rooms, the amenities we offer, our patio - in which breakfast can be enjoyed Al Fresco, our RoofTop Restaurant - which looks out upon Jerusalem's incomparable views, the elegant Mamilla pedestiran Mall - with its luxury design shops etc. We thank you also for taking the time to attribute the highest rating for Location (clearly), Cleanliness, and Service. Awaiting your hopefully soon return on your next Jerusalem visit, The Mamilla Hotel Team and Management
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PRICE RANGE
US$432 - US$578 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mamilla hotel jerusalem
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
194
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Frequently Asked Questions about Mamilla Hotel
Which popular attractions are close to Mamilla Hotel?
Nearby attractions include Baltinester Bros. Jewelry and Judaica (0.4 km), The Friends of Zion Museum (0.4 km), and Église du Saint-Sépulcre (0.4 km).
What are some of the property amenities at Mamilla Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
What food & drink options are available at Mamilla Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Mamilla Hotel?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Mamilla Hotel?
Conveniently located restaurants include Deja Bu, Blue Hall Music, and Katy's.
Are there opportunities to exercise at Mamilla Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Mamilla Hotel have airport transportation?
Yes, Mamilla Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mamilla Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Jerusalem.
Are any cleaning services offered at Mamilla Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mamilla Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mamilla Hotel?
The staff speaks multiple languages, including English, Spanish, French, Russian, Arabic, and Hebrew.