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54 Hanevi'im Street, Jerusalem 9514109 Israel
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Traveller (486)
Dining (95)
Room & Suite (94)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Villa Brown Jerusalem
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 120 in Jerusalem
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
The Villa Brown Jerusalem, the newest addition to the Brown Hotels group, is a 24-room boutique hotel that redefines contemporary hospitality in the holy city. Just a five minute walk to Jerusalem's old city sites and situated in the heart of the bustling city center. Known as the 'Grande Dame' of the Brown Hotels collection, the Villa Brown Jerusalem is housed within a one-time private villa from the 19th-century. The hotel's distinct aesthetic is a multilayered interpretation of East-Meets-West, merging Neoclassical British Mandate, Ottoman and Eclectic-design-styles with contemporary interior influences, exemplified through velvety pigments of red, emerald and mauve that adorn the public and private spaces throughout the property.
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Property amenities
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Airport transportation
Spa
Rooftop terrace
Baggage storage
24-hour check-in
Wifi
Bar / lounge
Restaurant
Breakfast available
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private balcony
Safe
VIP room facilities
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Romantic
Languages Spoken
English, Arabic, Hebrew
610Reviews11Q+A60Room tips
Traveller rating
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Popular mentions
Daniel T wrote a review Today
London, United Kingdom1 contribution
Started off badly when we were invited to upgrade our room to a deluxe through the website. After we checked in and got to our room we found it was small, threadbare carpets, stained upholstery, cigarette burns and not what we thought we had booked. When we questioned this at reception we were told the room we requested was never available and the hotel was fully booked so we should lump it. BEWARE - we asked the upgrade fee be refunded and it hasn’t. Contrary to many of the reviews we found the staff unhelpful, surely and disinterested. In the mornings we would come drown for breakfast and find them spread out lying over the chairs in the restaurant: our presence quite clearly a nuisance. One evening we came back to the receptionist smoking and drinking around a fire pit outside - less than professional. Everything we ask for help with didn’t happen. Because we were going to Jordan for a night we asked if we could leave our bags with them for an extra day when they would be collected by our other hotel - we were told no. We asked if we could have a couple of breakfast bits put in a bag on our final day as we were checking out before breakfast started - we were told yes, then on the morning we again disturbed the staff who were laying in the restaurant that no, that wouldn’t be happening. Generally speaking, the property is poorly maintained and the rooms are extremely poor. Our experience was that the people working there were rude and generally hostile. One to be avoided.
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Date of stay: May 2022Trip type: Travelled
Room Tip: Do not stay here if you have a basic room they are truly awful. Don’t trust the booking system...
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Jon B wrote a review Today
London62 contributions47 helpful votes
I stayed at Villa Brown for two nights in May 2022. I booked a ‘classic’ room at a rate of over $300 a night. Unfortunately the hotel fell way below my expectations. As per some earlier reviews, my ground floor room was very dark and small. The carpet was worn and it felt very claustrophobic. There was no fridge or hairdryer provided, and nowhere to hang or store clothes. The air conditioner was also very noisy. The bathroom was tiny and so poorly designed that my partner banged his head on the sink while using the toilet. When I complained to reception, we were offered an alternative room, but this was even smaller and had a low ceiling with beams which also looked hazardous. On the plus side, the food and service at breakfast was excellent. However on our last day we had to leave early, before the breakfast service started. I asked reception if it would be possible to arrange a takeaway breakfast on that day, and they agreed - and yet the following morning, we were told we could not have this. Generally the attitude of the staff seemed disinterested and apathetic toward the guests, however certain members of the team were friendly and helpful. For the price paid, I was expecting a lot more from Villa Brown, and left disappointed. I would not recommend this hotel, unless they seriously reduce their room rates.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
Room Tip: Ask for a room on the second floor
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1 Helpful vote
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Pablo N wrote a review 12 May
Chicago, Illinois16 contributions10 helpful votes
I will am not going to have a never-ending list of pluses and minus. The only thing I can say is that I had my concerns about this hotel. I was about the cancel it because every time I called the front desk, the staff would not pick it up or would put me on hold forever. Thankfully all my concerns vanished when I met Ofer. Ofer is the manager, a truly dedicated individual that wants to make a difference. He and the spectacular breakfast is what makes this place special. I was truly not able to eat anything till Dinner time. The amount of food and quality of the Breakfast is just beyond. Shalom
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Date of stay: May 2022
Rooms
Service
Sleep Quality
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Response from Ofer Cohen, Guest Services / Front Office at Villa Brown Jerusalem
Responded 4 days ago
Dear Pablo Thank you very much for staying with us and for the positive review. A personal thanks for the compliments and also for the faboulos unique breakfast of the Villa We will be happy to host you again :) Regards Ofer Cohen Guest relations manager
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Roxanne H wrote a review 3 May
1 contribution
This is a trip I will never forget. Villa Brown Jerusalem was an amazing hotel. Their staff is the sweetest staff I have ever met. Salomon and another staff member (I don’t have his name) we’re both caring and made sure we were well taken care of. They went out of their way. Thank you so much. I will make sure I stay in Villa Brown the next trip to Israel.
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Date of stay: April 2022Trip type: Travelled
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Response from Ofer Cohen, Guest Services / Front Office at Villa Brown Jerusalem
Responded 3 weeks ago
Dear Roxanne, Thank you very much for choosing to stay at our hotel and for the positive review. We are happy to give you a service and for the compliments to saloom and the staff mamber that help you to feel great at your stay with us. We are hoping to see you again at the villa in the next trip in Israel :) Regards, Ofer Cohen Guest relations manager
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Pipponzaghi wrote a review 2 May
Johannesburg, South Africa2 contributions
The place is charming and very well located within 15 minutes walking from the old city; personnel extremely helpful especially Saba and Ofer always ready to go the extra mile to support us and ensure we were comfortable with our stay The breakfast is locally prepared and excellent Great place amazing people Alberto Pellegrini
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Date of stay: May 2022Trip type: Travelled
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Response from Ofer Cohen, Guest Services / Front Office at Villa Brown Jerusalem
Responded 3 weeks ago
Dear Alberto, Thank you very much for choosing to stay at our hotel and for the positive feedback, We are very happy that you liked the location and the breakfast. Saba and me are very appriciate that you remember us as one of the good things during your stay. We are hoping and waiting for you at the villa at the next trip to Israel. Regards, Ofer Cohen Guest relations manager
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PRICE RANGE
US$234 - US$338 (Based on Average Rates for a Standard Room)
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
24
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Frequently Asked Questions about Villa Brown Jerusalem
Which popular attractions are close to Villa Brown Jerusalem?
Nearby attractions include Baltinester Bros. Jewelry and Judaica (0.3 km), The Friends of Zion Museum (0.4 km), and Hebrew Music Museum (0.4 km).
What are some of the property amenities at Villa Brown Jerusalem?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Villa Brown Jerusalem?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Villa Brown Jerusalem?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Villa Brown Jerusalem?
Conveniently located restaurants include Blue Hall Music, Katy's, and Jahnun Bar.
Does Villa Brown Jerusalem have airport transportation?
Yes, Villa Brown Jerusalem offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Villa Brown Jerusalem located near the city centre?
Yes, it is 0.7 km away from the centre of Jerusalem.
Are any cleaning services offered at Villa Brown Jerusalem?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Villa Brown Jerusalem?
The staff speaks multiple languages, including English, Arabic, and Hebrew.
Are there any historical sites close to Villa Brown Jerusalem?
Many travellers enjoy visiting Old City of Jerusalem (1.2 km), Temple Mount Sifting Project- HaMasu'ot Lookout (2.5 km), and Western Wall (1.5 km).
Is Villa Brown Jerusalem accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.