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Nothing fundamentally Wrong with this establishment, however there is nothing that stands it out from the crowd.
Check-in was efficient and straightforward.
Room was adaquate with a comfortably Bed, however we were lacking:
Mini- Bar ( This was Locked )
Toiletries as advertised by hotel...More
We stayed here for two nights on weekdays. The rooms were impeccably clean, spacious, and well furnished/equipped (the rain showers were a delight after a day in Colombo's heat/humidity!). Try to get a room on the higher floors, as they offer great views of the...More
Poor Service. Staffs are not trained to meet the expectation.
Toilet was not cleaned properly
Toiletries were not available in the room.
Check in experience was exceeded expectation
Offered a double roomMore
Thank Gabriel A
Response from Indusha N, E Commerce Executive at Best Western Elyon ColomboResponded 1 week ago
Greetings from Best Western Elyon Colombo!
We would like to thank you for taking the time and giving us feedback regarding your stay. We will definitely take your comments into account and do our best to improve our standards and service. Once again...More
Tidy, well maintained and extremelly helpful staff. Special thanks to Misha and the rest of the staff in the reception. Biggest minus was the rooftop bar which I wouldn't recommend for antthing else than drinks.
Very clean and tidy little hotel with a reasonable price. We only stayed a couple of nights but I can't fault the place. Rooms are on the cosy side but for a few nights business stay they are great. Breakfast was pretty good and they...More
Response from Indusha N | Property representative |
Greetings from Best Western Elyon Colombo !
We are regret to inform that we do not have swimming pool at our property.
For further clarification, please do not hesitate to contact me.