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Sapphire Hotel

Traveller (152)
360
Panoramas (7)
Dining (52)
About
Location
Cleanliness
Service
Value
Property amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Good to know
HOTEL STYLE
Quiet
Safe
HOTEL CLASS
228Reviews
261Photos
7Q+A
63Room tips
Traveller rating
  • 33
  • 80
  • 73
  • 34
  • 8
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Popular mentions
We booked in here 2 days prior to starting a tour of Sri Lanka... we were put into a suite and then moved for the last night! Saying they were full when we arrived so was given a bigger room but had to vacate as now needed. Cockroaches found in the bathroom, and at dinner the
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Situated in heart of Colombo, the hotel is good for location. However it is quite old hotel and needs total renovation. Food and stuff are good. Rooms are big but not clean. Only one restaurent. Reception and service desk are not prompt. Bathroom was very dirty and most of the
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We were booked here by Olanka Travel for the last night of our trip to Sri Lanka. Filthy doesn't describe this place and good luck to those prepared to sleep on soiled mattresses and pillows. There is something drastically wrong in the Ministry of Tourism and the hotel
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Response from EAP Hotels H, Rooms Division Manager at Sapphire Hotel
Responded 2 weeks ago
Dear Reviewer, Many thanks for your constructive comments and the grey areas will be looked into accordingly. Regret any inconvenience caused to you during your stay. Sincerely yours, Rooms Division Manager
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Located in the heart of Colombo city,the located is very near to a Delmon hospital and Laugfs super market,the food is great and as mentioned untitled the hospitality of hotel staff was also great. The rooms are quite spacious.
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Response from EAP Hotels H, Rooms Division Manager at Sapphire Hotel
Responded 2 weeks ago
Dear Reviewer, Thank you very much for your valuable comments and we will continue to serve our customers better with your encouraging words. Longing to see you once again! Sincerely yours, Rooms Division Manager
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Very basic facilities, rooms are not that clean and the choice at the breakfast buffet was very limited. Very friendly staff, but since this place is in the midst of the city, you can hear a lot of honking and buses.
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Response from EAP Hotels H, Rooms Division Manager at Sapphire Hotel
Responded 14 Nov 2018
Dear Reviewer, Many thanks for disclosing your mixed feelings with regard to our breakfast. We serve a substantial variety of food and over 95% of our clientele are happy with our spread and our breakfast spread consists of combination of Sri Lankan, Indian and Western cuisine. Regret to note that the noise from the Galle Road is beyond our control and we really sorry for the inconvenience caused in this connection. We however longing to see you once again! Sincerely yours, Rooms Division Manager
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorSapphire Hotel
The Standard Room at the Sapphire Hotel
Professional photo exclusively commissioned by TripAdvisorSapphire Hotel
The Standard Room at the Sapphire Hotel
Inside Room
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12345618
U give locals.!
Yes, please, no discrimination. How may we help you?
0 votes
Show all answers
Where does the shuttle bus take you?
You can rent a car. There is no shuttle service from the airport to the hotel. Take a taxi from the airport , it is still cheap
0 votes
Dear Sir, Many thanks for your esteemed inquiry. We are pleased to furnish below rates as per your requirement. Family Room (04 adults & 01 kid below 12 Yrs) Room only - USD 110.00 nett per night Bed & Breakfast - USD 142.00 nett per night Trust the above meets to your satisfaction. Best regards, Shymie Rajudin Group Reservations Manager
0 votes
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12
"check for the bathroom before entering the room."
"Stay away at all costs"
"Travellers should take rooms facing the swimming pool."
"As high up as possible and away from the road."
"It is best to take a room adjacent to the swimming pool so that the blue waters can be seen."
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12345613
PRICE RANGE
US$56 - US$86 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sapphire hotel colombo
LOCATION
Sri LankaWestern ProvinceColombo
NUMBER OF ROOMS
45
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