Plaza Hotel
Togolok-Moldo, 52, Bishkek 720000 Kyrgyzstan
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About
#14 of 93 hotels in Bishkek
Location
Cleanliness
Service
Value
Finding an ideal family-friendly hotel in Bishkek does not have to be difficult. Welcome to Plaza Hotel, a nice option for travellers like you.
For those interested in checking out popular landmarks while visiting Bishkek, Plaza Hotel is located a short distance from Monument to Baatyr Kaba Uulu Kozhomkul (0.1 mi) and Flagstaff With Country Flag (0.4 mi).
As your “home away from home,” the hotel rooms offer air conditioning and a minibar, and getting online is easy, with free internet access available.
Guests have access to 24 hour front desk, room service, and a concierge while staying at Plaza Hotel. In addition, Plaza Hotel offers a pool and free breakfast, which will help make your Bishkek trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
While in Bishkek, you may want to check out some of the restaurants that are a short walk away from Plaza Hotel, including Furusato (0.9 mi), NAVAT (0.4 mi), and Torro Grill & Bar (1.0 mi).
If you’re looking for things to do, you can check out Panfilov Park (0.3 mi), Ala-Too Square (0.4 mi), or Museum of Fine Arts (0.8 mi), which are popular attractions amongst tourists, and they are all within walking distance.
Plaza Hotel looks forward to welcoming you on your visit to Bishkek.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Indoor pool
Heated pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Car hire
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, French, Russian, Polish and 1 more
Location
88Good for walkers
Grade: 88 out of 100
35Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
Togolok-Moldo, 52, Bishkek 720000 Kyrgyzstan
Getting there
Car HireSee all Bishkek car hire
185Reviews0Q+A15Room tips
Reviews
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Just arrived. There was an issue with taxi pickup from the airport as unknowingly, a friend of mine picked me up from the airport while a taxi was arranged by the hotel. This clearly wasn’t appreciated by the reception staff. Even though I later paid $20 anyway, not much friendliness was shown…. I am waiting how the next 2 days will be and will do a follow up review
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Date of stay: October 2022Trip type: Travelled solo
Room Tip: Wait until Monday Oct 10th 2022 for the follow up review
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
On Check in, we were told that our booked room was being repaired and that they had a room better room for us at a cheaper for us in their sister hotel "Discovery". The issue with this is that it is nearly 2 miles from the city centre. Why would we book a room in a central position and then agree to move 2 miles from the centre, especially as the reason for booking in this hotel was for the conference that my partner was working at the next day was IN THIS HOTEL. Although one of the personnel tried to be polite and encourage us to take this new room in the discovery the member of staff other spoke rudely about the situation in Kyrgz not realising that this could be understood by one of the party. I would suggest not bothering with this hotel unless you want to play hotel lottery.…
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Date of stay: November 2021Trip type: Travelled on business
Rooms
Service
Sleep Quality
Room Tip: Don't accept a room in the Disovery hotel as this is 1.6 miles from the city center.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The rooms were humongous in this boutique hotel. We were on the top floor which has only five apartments. Downside was a very small elevator which was rather slow and had trouble accommodating bags. Breakfast on the balcony available. Would recommend.
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Date of stay: October 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Юлия К, Генеральный директор at Plaza Hotel
Responded 16 Feb 2020
Dear John A, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best regards, Yulia Kremel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
we stayed in this hotel end of our 15 days trip. Looked clean from outside and lobby is bit crowded with Furniture. Checking was easy rooms big and clean crisp bed linen and clean bathroom. try to stay away from the lift it is noisy during the night. Breakfast had a good choice .
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Date of stay: October 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Юлия К, Генеральный директор at Plaza Hotel
Responded 16 Feb 2020
Dear 452hamdia, Thank you for staying with us and for sharing your detailed feedback. We are very pleased to read that you enjoyed staying in our beautiful and centrally-located Hotel in the heart of Bishkek, surrounded by nice restaurants, shops, with easy access to many tourist places. We are looking forward to welcoming you back to our hotel during your next trip to Bishkek! Best regards, Yulia Kremel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this hotel on our Silk Road trip with saga holidays.I will Start with our room.Clean ,spacious with twin beds on the 5 th floor.There is only 1 lift for a lot of rooms so beware.The gym,quite a lot of the equipment is broken and the pool was closed to guests.The breakfasts were good with plenty of selection but the coffee was instant.The bar was actually the breakfast room and was awful as the table clothes were still on.Bizarre.We did get our laundry done and it was excellent.I would say the staff were polite and the hotel always looked clean and tidy.
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Юлия К, Генеральный директор at Plaza Hotel
Responded 16 Feb 2020
Dear 1834jules_philip, Many thanks for writing this great review about your recent stay at the Plaza Hotel Bishke. We are very pleased to read that you enjoyed staying in our beautiful and centrally-located Hotel in the heart of Bishkek, surrounded by nice restaurants, shops, with easy access to many tourist places. It was a pleasure for our team to surround you with hospitality during your stay and it is great to hear that you truly enjoyed each of your days in Bishkek and we had an opportunity to contribute to your impression and become a part of your memories! Once again thank you very much for your review! We are looking forward to welcoming you back to our hotel during your next trip to Bishkek! Best regards, Yulia Kremel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A horror experience. We booked this hotel 2months in advance for 3 nights and paid in full and got a confirmation from the hotel. After checking in and the next day we were told to vacate the hotel. When we refused to do so they removed our baggage from the room. Most unethical to touch our personal belongings and remove our stuff when we have paid for the rooms. We were asked to shift into another hotel.
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Date of stay: September 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Юлия К, Генеральный директор at Plaza Hotel
Responded 16 Feb 2020
Dear Sharon_dmello, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best regards, Yulia Kremel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terrible . You may regret yuor reservation at this hotel . We were a group of 9 people who made a booking at this hotel in the month of June 2019 . As per the terms , the booking should have been charged for in August , but they took full payment at the time of making the booking itself . Inspite of making a booking 3 months in advance , we checked in at the hotel and were told the next morning that we would be shifted to a chines hotel because ' there were urgent repair works ' taking place in the hotel . We explained to the staff that we were going to be out all day , and they were free to enter the rooms and make repairs as required. When we arrived from our sightseeing, we were astonished to find that our bags were packed and kept in the lobby . They actuall entered our rooms in our absence , dumped everybodys stuff into their respective bags and kept the bags in the lobby for checkout. When one person who had the key , she found other people in her room, a clear indication that the hotel had booked other guests with overbookings . we made a big noise but it was of no use. The manager is the biggest chicken of the lot. He sent a 1 month old trainee to handle the situation whilst he stood behind the curtain and watched the show. And not a word of apology. Nightmare…
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Date of stay: September 2019Trip type: Travelled on business
Rooms
Cleanliness
Service
Room Tip: You may land up there to find your rooms sold to somebody else.!!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Юлия К, Генеральный директор at Plaza Hotel
Responded 16 Feb 2020
Dear SpeedbirdTravels-Goa, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best regards, Yulia Kremel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely property. Very central location is the most convenuent. Rooms are spacious and comfortable. The only thing that spoils your fun is sockets. It is not easy to find the only one existing and it is located in opposite side to the bed. Staff is friendly and helpful. Tasty local fruits are served every time on the breakfast. An open terrace of the restaurant on a first floor (local 2nd floor) offers possibility to have a beautiful time. Swimming pool is really long enough for swimmers who like to train. And it is open for guests from 7 am to 11 pm. Fitness is available the round clock. Sauna is on from 4 pm to 11 pm. No permanent staff in fitness and pool area and nobody is annoying.
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Date of stay: August 2019Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Юлия К, Генеральный директор at Plaza Hotel
Responded 16 Feb 2020
Dear Michael Shamshidov! Thank you for taking time and writing a review about Plaza Hotel Bishkek. We are glad to know, that your stay with us was delightful and memorable. It is great, that among other advantages you especially outlined convenient location and room comfort. Thank you for your positive comments regarding staff service as well. It is our high priority to provide our guests with excellent and seamless service. Also thank you very much for your review about our Buffet breakfast. In Plaza Hotel we believe that qualitative breakfast it is a good start to excellent and productive day! We highly appreciate your feedback and look forward to welcoming you back during your next visit to Bishkek. Best regards, Yulia Kremel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Due to an early arrival at Bishkek airport I was at the hotel in the morning. The staff arranged a morning check in for us, which was really nice as we needed some sleep after the night flights. The hotel itself might be a bit stiff and business-like, but that didn't really matter.
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Date of stay: July 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Юлия К, Генеральный директор at Plaza Hotel
Responded 17 Feb 2020
Dear Chris_van_Baal, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best regards, Yulia Kremel General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In terms of comfort, the hotel is very comfortable, and there is frankly very little wrong with the hospitality part. The only thing that I would change would be the decor. It is extremely gaudy and makes the place look very tacky with over-the-top decoration in an effort to look high-end.
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Date of stay: August 2019Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Юлия К, Генеральный директор at Plaza Hotel
Responded 17 Feb 2020
Dear The_Traveling_Expat, First of all, we would like to thank you for taking your time and sharing with us your stay story! We are very pleased to read that you enjoyed staying in our beautiful and centrally-located Hotel in the heart of Bishkek, surrounded by nice restaurants, shops, with easy access to many tourist places. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We will hopefully look forward to welcoming you back to the Plaza Hotel Bishkek in the near future. Best regards, Yulia Kremel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$73 - US$88 (Based on Average Rates for a Standard Room)
LOCATION
KyrgyzstanBishkek
NUMBER OF ROOMS
65
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Frequently Asked Questions about Plaza Hotel
Which popular attractions are close to Plaza Hotel?
Nearby attractions include Panfilov Park (0.4 km), Monument to Baatyr Kaba Uulu Kozhomkul (0.2 km), and Saima (0.5 km).
What are some of the property amenities at Plaza Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Plaza Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Plaza Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Plaza Hotel?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Plaza Hotel?
Conveniently located restaurants include Cheback Pub, Arzu, and Vinoteka.
Are there opportunities to exercise at Plaza Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Plaza Hotel have airport transportation?
Yes, Plaza Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Plaza Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Plaza Hotel?
The staff speaks multiple languages, including English, French, Russian, Polish, and Turkish.