Sheraton Bishkek
148b Kievskaya Str, Bishkek 720001 Kyrgyzstan
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Avg. HK$1,365 /night, 9/14 - 9/15
HK$2,535
per night
HK$1,880
per night
HK$1,224
per night
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4.5
#11 of 76 hotels in BishkekLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in the heart of Central Asia, Sheraton Bishkek offers a panoramic view of the Bishkek, Kyrgyzstan as well as scenery of the mountains of Tien Shan. Offering ideal placement in Bishkek, our hotel is close to city businesses, shopping and entertainment yet fresh air and beauty surround our luxury hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Airport transportation
Business Centre with Internet Access
Meeting rooms
Paid private parking on-site
Wifi
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Shuttle bus service
Spa
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Safe
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Luxury
Romantic
Languages Spoken
Russian
Location
148b Kievskaya Str, Bishkek 720001 Kyrgyzstan
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 84 out of 100
84
Manas International Airport
5 km•
See all flights
Car Hire
70 Restaurants
within 0.5 kilometers
81Reviews1Q+A9Room tips
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Detailed Reviews
With my biz travels, I often come to Bishkek. For a number of years, I have stayed almost in every hotel in the city. After they opened Sheraton, I started to stay here.
Overall, this is a great hotel. Brand new, fresh and with some great amenities. The staff is amazing, including Altynay from the sales, Carla, Irina and the guys (do not remember their names) from the front office. They are super nice, offering free upgrades when possible (happened 4 of 5 times by now).
The rooms are clean and comfortable. The beds are super nice. Each room has a coffee stand with free instant coffee and tea. The junior suite offers a coffee machine with coffee capsules.
The breakfast is OK, probably not the highlight of this place, but it's still good with good variety of food. If you have ever stayed in a hotel in Turkey, it's what it would remind you.
The gym is also equipped with some modern treadmills. The lobby is spacious and very nicely desiged. They also have a smoking room, which is a great addition, as the building has no balconies.
Overall, this is a great hotel. Brand new, fresh and with some great amenities. The staff is amazing, including Altynay from the sales, Carla, Irina and the guys (do not remember their names) from the front office. They are super nice, offering free upgrades when possible (happened 4 of 5 times by now).
The rooms are clean and comfortable. The beds are super nice. Each room has a coffee stand with free instant coffee and tea. The junior suite offers a coffee machine with coffee capsules.
The breakfast is OK, probably not the highlight of this place, but it's still good with good variety of food. If you have ever stayed in a hotel in Turkey, it's what it would remind you.
The gym is also equipped with some modern treadmills. The lobby is spacious and very nicely desiged. They also have a smoking room, which is a great addition, as the building has no balconies.
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Date of stay: January 2020Trip type: Travelled on business
Location
Service
Sleep Quality
Room Tip: Try to get a junior suite - these are really amazing!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from shrtnbshk, Hotel Guest Support at Sheraton Bishkek
Responded 21 Jan 2020
Thank you for being our guest at the Sheraton Bishkek Hotel and for your glowing review. We are thrilled you appreciated not only our cordial team and terrific location, but also our comfortable rooms. Your compliments will be surely shared with our team and the rest of our associates. We look forward to hosting you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for a few nights in September. The location is excellent; we were able to explore the city by foot and did not need a taxi. Being connected to the mall was quite helpful so we could exchange money.
The hotel is very chic and the rooms are spacious. The breakfast in the restaurant was excellent and the staff were very helpful. Overall, it was a great stay in Bishkek and would recommend this hotel to anyone.
The hotel is very chic and the rooms are spacious. The breakfast in the restaurant was excellent and the staff were very helpful. Overall, it was a great stay in Bishkek and would recommend this hotel to anyone.
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Date of stay: September 2022Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and I celebrated our wedding at the Sheraton together with 50 guests and really the service, from planning to execution was absolutely fantastic and professional. Food was outstanding, waiters professional and attentive from start to finish. I cannot praise the staff enough for their professional attention, even the general manager took personal interest in the event from the initial planning of the event right through to the end of the evening... Simply WOW!
We stayed in a junior suite which was absolutely fantastic with a great panoramic view of the city...
If you wish to be pampered in the best hotel in Bishkek... the Sheraton is the place for you!
Please convey our sincerest thanks to all the staff who were involved in our special day
We stayed in a junior suite which was absolutely fantastic with a great panoramic view of the city...
If you wish to be pampered in the best hotel in Bishkek... the Sheraton is the place for you!
Please convey our sincerest thanks to all the staff who were involved in our special day
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Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I spent 5 nights at the Sheraton Bishkek and was overall happy with my stay. Bishkek does not have many 5* hotels, so there is not much competition / choice. Rooms were modern & clean. Daily housekeeping service was inconsistent and service at the breakfast bit chaotic. But the location of the hotel is as good as it gets and it is probably one of the better hotels in Bishek.
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Date of stay: August 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Generally speaking, the best hotel in Bishkek, but there is a lot of room for improvement. You can expect worn out fraying towels (and not enough of them), expect the air conditioning to be shut down weeks too early, so that south (sun) facing rooms become hot as saunas even when its 13 C outside and there is no way to cool down the room, leaving guests sweating at midnight in a room of 27 degrees C. Expect pretty limited breakfast options. As long as you expect those things , then it is, as mentioned, the best option in Bishkek. Excellent central location.
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Date of stay: October 2022Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
Room Tip: South facing rooms have the view BUT can get VERY hot if hotel has disabled A/C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked one of Sheraton Bishkek’s suites and was generally satisfied with my stay. I liked the detail of the beautiful Kyrgyz women patrolling the premises in traditional attire to welcome guests. My room was furnished to a reasonably high standard, and the bed was comfortable.
However, I was bemused to find that one side of the room was missing a curtain (!) and had only a gossamer-thin blind which did little block out the light of the city. This was quite unacceptable for a hotel of this calibre as there is clearly no way management are unaware of the issue. And although I scoured the entire suite to detect one, there was also no hairdryer to be found — whilst not an unassailable challenge, this was nevertheless irritating, even as a short-haired guest. I suspect more hirsute guests would be most displeased by this omission.
However, I was bemused to find that one side of the room was missing a curtain (!) and had only a gossamer-thin blind which did little block out the light of the city. This was quite unacceptable for a hotel of this calibre as there is clearly no way management are unaware of the issue. And although I scoured the entire suite to detect one, there was also no hairdryer to be found — whilst not an unassailable challenge, this was nevertheless irritating, even as a short-haired guest. I suspect more hirsute guests would be most displeased by this omission.
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Date of stay: August 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in the hotel for 4 nights. The hotel has comfortable rooms. I particularly liked the restaurant at the top floor which has good food and marvellous view. The default temperature set for the room was too hot and we had very uncomfortable nights. Hotel staff couldn't help. Breakfast spread was average.
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Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Best hotel in Bishkek. Best location, best service.
Only one recommendation: make better offer of beers in your hotel. Only option of draft beer is “Zhivoe”, which is untasty. Kyrgyzstan has much better beers like Arpa etc.
Only one recommendation: make better offer of beers in your hotel. Only option of draft beer is “Zhivoe”, which is untasty. Kyrgyzstan has much better beers like Arpa etc.
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Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
First of all I wish everyone a happy new year.
We booked and paid two weeks ago at the Sheraton hotel. At the booking the staff were really amazing and very helpful. They helped us find a great venue for the New Year’s Eve party.
As planned we came in for our check-in at 2pm Dec 31 where we booked two rooms.
Only to find one room is ready. We even tried to upgrade to two junior suits even then only one was ready. We simply sat there from 2pm till almost 6pm waiting for rooms. We ended with a deluxe room and a junior suit.
What’s upsetting is this whole experience has caused all 4 of us so much stress and anguish. Especially my little 5 year old niece who has been looking forward to this.
I understand it’s a busy day but we have booked and paid two weeks in advance. I just hope the team gets better at customer service and making people feel welcome.
I feel that after I paid I became unimportant to the hotel.
I expect better service in the future.
We booked and paid two weeks ago at the Sheraton hotel. At the booking the staff were really amazing and very helpful. They helped us find a great venue for the New Year’s Eve party.
As planned we came in for our check-in at 2pm Dec 31 where we booked two rooms.
Only to find one room is ready. We even tried to upgrade to two junior suits even then only one was ready. We simply sat there from 2pm till almost 6pm waiting for rooms. We ended with a deluxe room and a junior suit.
What’s upsetting is this whole experience has caused all 4 of us so much stress and anguish. Especially my little 5 year old niece who has been looking forward to this.
I understand it’s a busy day but we have booked and paid two weeks in advance. I just hope the team gets better at customer service and making people feel welcome.
I feel that after I paid I became unimportant to the hotel.
I expect better service in the future.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sheraton Bishkek, Owner at Sheraton Bishkek
Responded 5 Apr 2022
Dear Ms. Chynar, Thank you for choosing to stay at the Sheraton Bishkek and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent same issue from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us and looking forward welcoming you back in the nearest future. Sincerely, Aytekin Karayaka General Manager Sheraton Bishkek Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good location.
Linked to shopping mall.
Mint service.
Pleasant club lounge.
Tasty food.
Relaxing shisha near outdoor pool.
Great upgrade.
Dramatic views from upper floors.
Tasty cocktails at Lobby bar.
Great value for $.
All problems promptly resolved.
Was full power outage for couple hours, however.
I don’t mind.
Linked to shopping mall.
Mint service.
Pleasant club lounge.
Tasty food.
Relaxing shisha near outdoor pool.
Great upgrade.
Dramatic views from upper floors.
Tasty cocktails at Lobby bar.
Great value for $.
All problems promptly resolved.
Was full power outage for couple hours, however.
I don’t mind.
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Date of stay: August 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Merhaba Hüseyin Bey, info @ sheratonbishkek . com adresine mail atarsanız geri dönüş yapılacaktır.
İyi günler.
"The room has a fridge and you can request the minibar is stocked, otherwise it's just an empty fridge. Supermarket next door though ;-)"Read full review
PRICE RANGE
HK$1,341 - HK$1,817 (Based on Average Rates for a Standard Room)
LOCATION
KyrgyzstanBishkek
NUMBER OF ROOMS
187
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Sheraton Bishkek
Which popular attractions are close to Sheraton Bishkek?
Nearby attractions include Monument to Manas the Great (0.4 km), Bishkek Park (0.03 km), and Kyrgyz State Philharmonic Hall (0.5 km).
What are some of the property amenities at Sheraton Bishkek?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Sheraton Bishkek?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sheraton Bishkek?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Sheraton Bishkek?
Conveniently located restaurants include LiveBar Rooms, SIERRA Coffee - Manas Ave, and Meat Point.
Are there opportunities to exercise at Sheraton Bishkek?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sheraton Bishkek have airport transportation?
Yes, Sheraton Bishkek offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Bishkek?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Bishkek offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Sheraton Bishkek?
Many travellers enjoy visiting Ala-Too Square (1.1 km) and Monument to Manas the Great (0.4 km).