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Oriental Suites Hotel & Spa

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Traveller (666)
Room & Suite (370)
Dining (69)
Overview
Hotel website
E-mail hotel
58 Hang Dao Street Hoan Kiem District, Hanoi Vietnam See on map
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
4 Star accommodation
Additional information
Visit Hotel Website
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,242)
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1,910 results
Traveller rating
1,801
92
15
2
0
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LanguageEnglish
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1,801
92
15
2
0
Show reviews that mention
All reviewsnight marketold quarterhalong bayvietnamese coffeesister hoteljunior suitethe hotel staffwelcome drinkperfect locationhoan kiem lakevisiting hanoiexcellent hotelamazing servicehotel is locatedi highly recommend this hotelbreakfast was deliciousbusy street
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1 - 5 of 1,910 reviews
Reviewed 3 days ago via mobile

This hotel is really recomnded. The location is great just near to the lake..and the stuff was really nice! They kept our luggage while we were in the long bay/sapa and they were very helpful with all of our needs

Thank oren s
Hotel's Favourite
Reviewed 25 February 2018 via mobile

We stayed three nights before going to Ha long bay and one night after. Location- great location in the Old Quarter 2 mins from the lake. Walking distance to many attractions, shops, bars and restaurants. Check in- we arrived after a long flight to a...More

5  Thank L_K1509
Reviewed 4 days ago via mobile

My boy friend and I stayed 1 night in Hanoi and we chose Oriental Suites Hotel and Spa after reading many positive reviews on booking.com and TripAdvisor. And really it didn't disappointed us. I would love to say thanks millions times to Ms Trang -...More

Thank Phuong V
Reviewed 6 days ago via mobile

We stayed here 3 nights. First 1 night and after we came back from Sapa another two. Perfect service and lovely ladies Tracy and Eileen who work at the reception. We could leave our luggage with them when we went to Sapa by night train....More

Thank Janwillemencarola
Reviewed 1 week ago

+ Excellent staff, very courteous and helpful. Service with a smile, always eager to assist with anything we need. + Hotel is very centrally located in Ha Noi's Old Quarter and within 3 minutes' walk from Hoan Kiem lake. + Hotel rooms: very spacious. We...More

Thank Giao Chau N
View more reviews
About
Description
In a great hotel, different things make different properties outstanding. Although Hanoi has a range of hotels to stay, choosing the great hotel that values your money is not an easy task. Serenade – our hotel ...More will be your ideal choice during your time staying in Hanoi. The reason why we can confident like this because we operate our hotel based on three simple criteria: “comfort, courtesy and cleanliness”, which is shown clearly through our service. Our hotel is proud to be one of the best stylist and charming luxury boutique hotels in Hanoi Old Quarter. With the eight handsome stories of building, it has total 45 graceful and tastefully decorated rooms and surely will give you have comfortable feelings. Ideally situated along the Old Quarter Street, from the hotel it just takes you a few minutes walk or drive to restaurants, commercial centre and souvenir shops - everything from the genuine old-time general stores to the sleekest of modern shopping complexes to the unique boutiques and specialty traditional Vietnamese souvenirs. The Serenade is skillfully designed and by far is the finest choice of accommodation for visitors, especially those who wish to be pampered during their holiday and want to have strange feelings - away from home – as the main purpose when you travel. Serenade, in short, appeals to a wide range of tastes and offers everyone some of the real joys through small touches. You can explore the paradise on ground by being the guest of a splendid room, or being "fishman" in a charming bathroom, trying out at a unique restaurant, and enjoy good quality sauna, massage service. All will delight your holiday during your stay here. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free High Speed Internet (WiFi)
Spa
Breakfast included
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pool
Beachfront
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
,
Spa
,
Luxury
Room types
Non-Smoking Rooms, Suites
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
,
Spa
,
Luxury
Room types
Non-Smoking Rooms, Suites
Number of rooms
48
Price range
US$66 - US$126 (Based on Average Rates for a Standard Room)
Formerly known as
Serenade Hotel
Also Known As
Serenade Hotel Hanoi
Location
Vietnam > Hanoi
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
,
Spa
,
Luxury
Room types
Non-Smoking Rooms, Suites
Number of rooms
48
Price range
US$66 - US$126 (Based on Average Rates for a Standard Room)
Formerly known as
Serenade Hotel
Also Known As
Serenade Hotel Hanoi
Location
Vietnam > Hanoi
Photos
Traveller (666)
Room & Suite (370)
Dining (69)
Amenities (10)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
katrina e
10 September 2018|
Answer
Response from Biscuit1972 | Reviewed this property |
I think it was called O'Spa not the Midori spa from memory. Most are open till about 8pm
0
Votes
TravelAroundBug
29 July 2018|
AnswerShow all 6 answers
Response from Oriental S | Property representative |
Dear Reviewer TravelAroundBug, Thank you so much for your kind supporting, Based on your request, I would like to confirm that we have 02 options as follow for balcony room: + Royal terrace suite room: Located on the 04th... More
0
Votes
Room Tips
"Suites with connecting rooms - fifth floor is nice and quiet"
Read review
"Spend the extra money for a terrace room, well worth it!"
Read review
"Get a room with a window. Seems they have options without windows."
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"If staying for a special occasion, mention it when booking--their service is fantastic!"
Read review
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