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Essence Palace Hotel

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Traveller (431)
Room & Suite (229)
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Overview
  • Excellent92%
  • Very good6%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“old quarter”(344 reviews)
“halong bay”(130 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from Essence Palace Hotel
Offers & Announcements: Season Huge Discounts!
Offers from Essence Palace Hotel
Offers & Announcements: Season Huge Discounts!
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,137)
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964 results
Traveller rating
898
59
6
1
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898
59
6
1
0
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All reviewsgia ngu restaurantold quarterhalong baysister hotelconnecting roomssmall balconyjunior suitehoan kiem lakehotel restaurantbalcony roomthe hustle and bustlemini baramazing staffthe hotel staffstreet foodexcellent hotelrose petals
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1 - 5 of 964 reviews
Reviewed today via mobile

Our family of four stayed at Essence Palace Hotel Hanoi for three nights. It is very well located in the Old Quarter, walking distance to the bustling night market, shopping areas and restaurants. Our stay was so memorable because of the superb personal service from...More

Thank Aleth W
Hotel's Favourite
Reviewed 12 November 2017

Essence Palace: My home in Vietnam Every time I walk through the glass door at the Essence Palace I feel like I’m coming home. It is the tranquil balance to the exciting chaos of the old quarter in Hanoi. Seeing the smiling staff feels like...More

4  Thank Sebastian G
Management response:Responded 13 March 2018

Dear Sebastian G, With the best wishes from Essence Palace Hotel to you both! Thank you so much for taking time to write about us so touching. We are so delighted to hear that you found us as your second home away from home in...More

Reviewed 1 week ago via mobile

This hotel is amazing. We could not fault any of the staff, 5 star service all the time. From meeting your taxi with umbrellas, opening doors to friendly greetings and inquiries about your day as soon as you enter. They cheerfully help with tours and...More

1  Thank Maureen3434
Reviewed 1 week ago via mobile

Our group of four arrived at the hotel in the middle of hot night. We were really tired, but felt very welcome because of Alex the reseptionist. He was always helpful and sometimes we felt we were at a 5 star hotel just because of...More

3  Thank Wapaliino
Reviewed 1 week ago via mobile

My husband and I found the staff amazingly friendly and helpful. The rooms are clean and quiet with large comfortable beds. Breakfast is delicious and we will definitely choose to stay again. Located in the heart of the old quarter 😊

2  Thank Natasha F
View more reviews
About
Description
Essence Palace hotel is located on a quiet, central venue, just 2 minutes walk away to the Lake of Sword Restored. The famous Gia Ngu restaurant served authentic Vietnamese food while the travel desk can ...More help you with all travel related services from airport transfers, flight ticket, visa on arrival, tours to Halong Bay & Sapa etc. Great location, elegant & luxurious rooms with a Vietnamese touch with excellent service provided by a team of professional staff are the hallmarks of our hotel. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Minibar
Non-Smoking Hotel
Pool
Beachfront
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
22
Price range
US$37 - US$87 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
22
Price range
US$37 - US$87 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Photos
Traveller (431)
Room & Suite (229)
Dining (57)
Pool & Beach (3)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
sarahlH6671ZY
5 October 2017|
AnswerShow all 5 answers
Response from EssenceH10 | Property representative |
Hi, Thank you for your question. We have the Deluxe Balcony, Junior Suite Balcony, Suite Terrace room. Please visit our official website for more information or email us and that we can give you good... More
0
Votes
WorkingClass9
31 July 2017|
AnswerShow all 7 answers
Response from EssenceH10 | Property representative |
Hi, We do not have swimming pool at this property where is being located in the middle of Hanoi Old Quarter. Regards,
1
Vote
my3girlsFlorida
12 May 2017|
AnswerShow all 2 answers
Response from EssenceH10 | Property representative |
Hi my3girlsFlorida, Thank you for your question. Our both hotel Essence Palace and Essence Hanoi Hotel & Spa are located in the middle of the Hanoi Old Quarter where is about 05 mins to walk to the Hoan Kiem Lake. Please... More
0
Votes
Room Tips
"We suggest a room away from the street for a more quiet atmosphere"
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"superior room best!"
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"back rooms are quieter"
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"A higher room had a great view of the old Quarter; a lower room had a "window" on a ventilation..."
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