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Hanoi House Hostel & Travel

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85 Ma May Hoan Kiem, Hanoi 100000 Vietnam
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Traveller (497)
360
Panoramas (13)
Room & Suite (268)

About

#8 of 1,072 B&Bs / Inns in Hanoi
Location
Cleanliness
Service
Value
Travellers' Choice
Hanoi House Hostel is ideally situated in the central part of old town, conveniently close to all the interesting attractions like Hoan Kiem Lake, Ngoc Son Temple, Water Puppet theater, Restaurants, Bars, Shops, etc. The Team speak excellent English, are knowledge to advise you what is worth visiting around Hanoi and other sites. They are incredibly helpful willing to accompany you. Hotel facility be provided sufficiently, include Elevator. The room rates are inclusive of breakfast, daily fruit, juice, coffee and tea. Free Computers to use at lobby. Free WiFi access be served all floors. The rooms are complimentary fully equipped Satellite TV, Minibar, Air-conditioning, Fan, Heater, Internet access - wireless, Computer in lobby (Complimentary), Refrigerator, Work Desk, Wardrobe, Sitting area,Telephone, Hair dryer, Slippers, Private bathroom with hot shower, towers, bathtub, bathroom amenities, Wake up service/Alarm clock... Superior room with window, Deluxe room with balcony or Old Quarter view, Honeymoon rooms are decorated specially.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Walking tours
Airport transportation
Photo copier / fax In business centre
24-hour security
Street parking
Wifi
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Snack bar
Wine / champagne
Shuttle bus service
Car hire
Taxi service
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Seating area
Telephone
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Minibar
Oven
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Chinese, Vietnamese
2138Reviews6Q+A100Room tips
Traveller rating
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Popular mentions
amanda5805 wrote a review May 2020
Duncan, Canada3896 contributions265 helpful votes
+1
We arrived here late morning on Christmas Day. When I first arrived and found out this was a hostel I was very unimpressed with our tour company that told me there was no hostels along the way. Even standing in the lobby I figured I would check out the room and most likely go find my own hotel. Well room 701 is one of the nicest room we have stayed in well on our 36 day vacation. Don’t get me wrong most of the other rooms are half the size. You can only imagine how snobby I felt. Good thing I didn't say any of it out loud. Room 701 is a large spacious corner room with a king bed. Lots of pillows, really nice bedding, medium firm mattress. The bathroom had a large tub with a rain fall shower. I couldn’t be happier! they had shampoo/conditioner in one and body wash. The hotel also offered free water and other snacks in the room as well as other free stuff upon request (see picture). By the sounds of it they can also add a single bed to the room if you are traveling with a group of 3. It was very clean and did not smell molding like most of the other hotels we stayed at in Vietnam. Reception was always very friendly and helpful. Always greeted us when we came in and asked us how our day has been. There was a small restaurant on site as well as a travel desk that can help you book anything going anywhere. They booked our tickets to the Water Puppet show and got us great seats! The Hostel is in a good location on a small but busy alley. It is close to the lake and the hop on/off bus starting point. Also walking distance to a lot of attractions! Lots of restaurants on the same alley. The smaller rooms (my in-laws had) was kinda squishy. It had a queen bed with the same bedding. Bathroom was a lot smaller and had a very small awkward corner tub that maybe a kid could fit in. Hostel has 7 floors and has 1 elevator that can hold about 4 people with suitcases at one time. I would recommend staying here but booking a larger room for more comfort.
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Date of stay: December 2019
Value
Location
Service
Room Tip: Room 701 Corner unit top floor
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4 Helpful votes
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H Mack wrote a review Mar 2020
United Kingdom10 contributions25 helpful votes
We really enjoyed our stay. Before we arrived Ms Lisa was incredibly helpful in giving us guidance on a trip to Bai Tu Long Bay and communication with the hotel via email was really quick both from England and when in Vietnam whenever we had any questions. Our room was clean and comfortable and the staff at the hotel couldn’t have done enough to make us feel welcome. Everyone was friendly and very helpful. As soon as we arrived we were warmly greeted and offered free tea and coffee. It was evening when we arrived from England and the lovely lady who was on reception offered to order us food in if we were too tired to go out, she also gave us lots of information on trips and travel that could be organised through the hotel. The hotel is based in a great spot for exploring Hanoi and there are lots of reasonably priced places to eat and drink near by.
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Date of stay: March 2020Trip type: Travelled as a couple
6 Helpful votes
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Response from HGManagerLe, Manager at Hanoi House Hostel & Travel
Responded 9 Mar 2020
Dear Harry & Hanah , We very much appreciate your comments regarding your recent stay at Hanoi House Hostel & travel . It was our great pleasure to welcome you to the hotel and so delighted to know that you had an enjoyable experience here. We rather hope this won’t be your last visit and we look forward to welcoming you back in the near future Best regards, Hanoi House House Hostel & Travel Team !
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Becca and Emily wrote a review Feb 2020
Shanghai, China70 contributions47 helpful votes
Staff were amazing, so helpful and kind, genuinely interested in each guest. Breakfast was really good, big menu to choose from plus buffet drinks, fruit, cake, yogurt etc. Location was perfect, in the heart of the old quarter with so many restaurants and shops all around. Most attractions are in walking distance, if not it's easy to get a Grab or taxi. Room was nice, fair size, all amenities good. Bathroom also good. Very clean, fresh towels every day. We ended up extending our stay and they were more than happy to help with booking taxis etc. They also offer tours and day trips if you're interested. 100% recommend! There was a fairly big mould problem on the outside-facing wall of our room, so obviously it was fairly damp. Didn't bother us but may bother others if you're more sensitive to damp! A/C didn't have a heat function, it was a little chilly and would've been nice to warm the room a little bit Overall, we really enjoyed our stay and would love to return here if we ever go back to Hanoi!
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Date of stay: February 2020Trip type: Travelled as a couple
4 Helpful votes
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Response from HGManagerLe, Manager at Hanoi House Hostel & Travel
Responded 16 Feb 2020
Warmest greetings from Hanoi House hotel! It's wonderful to learn that you had an amazing experience with Hanoi House hotel recently. Thank you very much for taking your time and share your excellent feedback to all TripAdvisor readers. It seems that you really impressed with the level of our service as well as the super friendly and attentive staff, delicious breakfast and clean room. We take every efforts day by day to ensure our guests could have the best experience and most comfortable stay possible and the great comments like yours will be a great source of motivation for us to continuously perform beyond our guests’ expectations. Thank you very much again for your highly recommendations and we are looking forward to have another opportunity to serve you again at Hanoi House hotel Sincerely Yours, Anna (Mrs) Customer services manager
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Paddington wrote a review Feb 2020
Brisbane, Australia1 contribution3 helpful votes
Recommended by family member, it certainly lived up to its reputation. Great location, helpful friendly staff, Excellent room with a view, cleaned daily. All tours and transfers arranged efficiently by hotel staff. Good value for money.
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Date of stay: December 2019
4 Helpful votes
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Response from HGManagerLe, Manager at Hanoi House Hostel & Travel
Responded 16 Feb 2020
Dear our valued guests ! Thank very much for sharing your wonderful review of your recent stay at Hanoi House hotel I'm so moved to know that you had the beautiful staying at our hotel and you were satisfied with almost every aspects of the hotel from the room, cleanliness, wonderful breakfast. Thank you very much for your great words on our services and staffs that made your felt so welcoming and your experience became exceptional one. We always try our best day by day to ensure that customers experience is the best possible one and a great feedback as yours inspired our entire team a lot and is the greatest motivation for us all. Once again thank you for such a great review and for strongly recommending us to your friends as well as other travelers and we all hope to welcome you Hanoi House hotel in the future. Cheers Anna ( Mrs ) Customer services manager
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Sippy C wrote a review Jan 2020
3 contributions5 helpful votes
Kim gave us excellent service. Despite being a busy Xmas season she was ALWAYs available and catered to our needs. Highly recommend her and Vivu travels Hanoi. Will be visiting again for sure . Great service!
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Date of stay: December 2019Trip type: Travelled with family
4 Helpful votes
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Response from HGManagerLe, Manager at Hanoi House Hostel & Travel
Responded 16 Feb 2020
Dear our valued guests ! It's such a great honor to have you as our guests and thank you very much for giving us such a fabulous review here in TripAdvisor. We felt so special to be a part of your trip to Vietnnam this time Your review definitely made our day and we could not be happier to know that you did have a wonderful stay at Hanoi House hotel recently along with new facility and you really loved your stay with us. I could not be more proud to know that our services was up to your expectations, friendly and professional staff, nice and comfortable room, convenient location. Thank you for particularly highlight our excellent service and staffs which did make our stay exceptional . We work hard every single day in order to ensure your experience is the best, not only at our hotel but also for all the travel's advice that we provide to you! Your review is such a great inspiration for the entire team to work harder! Thank you very much for being our guests and for highly recommends our hotel. We hope that your next stay with us will be another pleasant, memorable one. Sincerely Yours, Anna
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PRICE RANGE
US$21 - US$53 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hanoi guesthouse hotel hanoi
LOCATION
VietnamHanoi
NUMBER OF ROOMS
17
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Frequently Asked Questions about Hanoi House Hostel & Travel
Which popular attractions are close to Hanoi House Hostel & Travel?
Nearby attractions include Old Quarter (0.1 km), Thang Long Water Puppet (0.3 km), and Miranda's Jewelry (0.1 km).
What are some of the property amenities at Hanoi House Hostel & Travel?
Some of the more popular amenities offered include free wifi, free breakfast, and airport transportation.
Which room amenities are available at Hanoi House Hostel & Travel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hanoi House Hostel & Travel?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Hanoi House Hostel & Travel?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Hanoi House Hostel & Travel?
Conveniently located restaurants include Hoang Cuisine, Era Restaurant, and Hoang's Restaurant.
Does Hanoi House Hostel & Travel have an airport shuttle?
Yes, Hanoi House Hostel & Travel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hanoi House Hostel & Travel located near the city centre?
Yes, it is 0.4 km away from the centre of Hanoi.
Are any cleaning services offered at Hanoi House Hostel & Travel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hanoi House Hostel & Travel?
The staff speaks multiple languages, including English, Chinese, and Vietnamese.
Are there any historical sites close to Hanoi House Hostel & Travel?
Many travellers enjoy visiting Temple of Literature & National University (2.1 km), Hoa Lo Prison (1.3 km), and Presidential Palace Historical Site (2.0 km).