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Hanoi Guest House

Traveller (452)
360
Panoramas (13)
360
360
360
Traveller (452)
360
Panoramas (13)
Dining (38)
Overview
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Family Rooms
Concierge
3 Star accommodation
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Reviews (2,029)
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1,683 results
Traveller rating
1,351
289
25
8
10
Traveller type
Time of year
LanguageEnglish
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1,351
289
25
8
10
Show reviews that mention
All reviews ms lan halong bay old quarter train station ma may street home away from home sapa tour rooms are clean night train via email rose petals airport pickup location is great sister hotel book tours hoan kiem lake night market
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1 - 5 of 1,683 reviews
Reviewed 3 days ago via mobile

My boyfriend and I loved our stay in Hanoi Guesthouse! The staff were so informative, friendly and helpful. They went above and beyond when they found out it was as my birthday during our stay and even upgraded us to their 4 star sister hotel...More

Thank Connector30195528941
Reviewed 2 weeks ago via mobile

I became very ill in Hanoi. I was bed ridden for days and had to go to the hospital. The staff here went the extra mile and more. They phoned the hospital to check on me, phoned my room to check if I wanted anything...More

1  Thank Adventures098
Response from HGManagerLe, Manager at Hanoi Guest HouseResponded 1 week ago

Dear Ms Adventures098, Thank you so much for sharing your experience at Hanoi Guest House. It is so delighted to hear from your feedback that our good room with comfortable bed, excellent service provided by our helpful and caring staff are exceed your expectation. We...More

Reviewed 2 weeks ago via mobile

We had a wonderful stay at this guesthouse. The staff are truly remarkable, friendly and helpful. We booked both of our trips to Sapa and Halong bay with the ladies at reception and it was well organized. The bell boys are really helpful and made...More

1  Thank mrs_motz85
Response from HGManagerLe, Manager at Hanoi Guest HouseResponded 2 weeks ago

Dear Mr/Ms Bhavna M, Thank you so much for taking the time to write us a nice review following your recent stay at Hanoi Guest House. It is our pleasure to know that you totally enjoyed the stay and so much impressed with the little...More

Reviewed 2 weeks ago via mobile

I will start off by saying I couldn't believe the level of service. Lan, Dinh, and Cong were just a few of the extremely helpful staff that helped us during our visit. From tour spots to train and bus tickets, to taxis to and from...More

Thank Go66777411340
Response from HGManagerLe, Manager at Hanoi Guest HouseResponded 2 weeks ago

Dear Mr/Ms Go66777411340, Thank you for posting such a wonderful review. We are so glad to hear that you very much enjoyed the stay and especially the customer service from our team member. Our team of dedicated associates strives to provide the best possible service...More

Reviewed 2 weeks ago via mobile

Located right in the heart of the Old Quarter this guest house is very close to many good places to eat. With Grab it is very easy to go anywhere else. The staff, especially Lan, Dinh, Cong and Hoan really made the trip wonderful. The...More

Thank jonday123
Response from HGManagerLe, Manager at Hanoi Guest HouseResponded 2 weeks ago

Dear Mr/Ms jonday123, Thank you for your review and nice words about our Hanoi Guest House. We are delighted to read that you had enjoyed your visit and highly appreciate the kind words of you. We continuously strive to provide an exceptional experience for all...More

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About
Description
Hanoi Guest House is ideally situated in the central part of old town, conveniently close to all the interesting attractions like Hoan Kiem Lake, Ngoc Son Temple, Water Puppet theater, Restaurants, Bars, More Shops, etc. The Team speak excellent English, are knowledge to advise you what is worth visiting around Hanoi and other sites. They are incredibly helpful willing to accompany you. Hotel facility be provided sufficiently, include Elevator. The room rates are inclusive of breakfast, daily fruit, juice, coffee and tea. Free Computers to use at lobby. Free WiFi access be served all floors. The rooms are complimentary fully equipped Satellite TV, Minibar, Air-conditioning, Fan, Heater, Internet access - wireless, Computer in lobby (Complimentary), Refrigerator, Work Desk, Wardrobe, Sitting area,Telephone, Hair dryer, Slippers, Private bathroom with hot shower, towers, bathtub, bathroom amenities, Wake up service/Alarm clock... Superior room with window, Deluxe room with balcony or Old Quarter view, Honeymoon rooms are decorated specially. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Concierge
Dry Cleaning
Laundry Service
Minibar
Non-Smoking Hotel
Shuttle Bus Service
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
17
Price range
US$26 - US$257 (Based on Average Rates for a Standard Room)
Also Known As
Hanoi Guesthouse Hotel Hanoi
Location
Vietnam > Hanoi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
17
Price range
US$26 - US$257 (Based on Average Rates for a Standard Room)
Also Known As
Hanoi Guesthouse Hotel Hanoi
Location
Vietnam > Hanoi
Photos
Traveller (452)
Room & Suite (262)
Dining (38)
Pool & Beach (5)
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Questions & Answers
Ask a question
Sue V
15 December 2017|
AnswerShow all 3 answers
Response from Diane H | Reviewed this property |
We were only allowed to check in at 2pm.
0
Votes
chassybaby
24 October 2017|
AnswerShow all 6 answers
Response from HGManagerLe | Property representative |
Dear Chassybab..., Thank you so much for your interest in our service! I am glad to inform you that we do have some different options from 25$/pax to 55$/pax. Because the price is changed each season, kindly send us an... More
0
Votes
Colin D
12 August 2017|
AnswerShow all 4 answers
Response from mjchew | Reviewed this property |
The question is whether you are pressed for time and if not, returning to Hanoi gives you more options. I have not gone to the south after Halong Bay but bear in mind there is a cost either way you decide.
1
Vote
Room Tips
"The street facing rooms #05, are probably the best, but may be a little noisier than the "town..."
JulieE153
4 weeks ago
Read review
"A room in Vietnam with Air Conditioning which the Hanoi Guesthouse has and a comfortable bed, good enough..."
Paradise822276
6 Oct 2018
Read review
"Exceptional service right in the heart of the old quarter"
abbieclarev
28 Aug 2018
Read review
"Back rooms really are quieter. Street side rooms have nice views."
Q6635UFarnaudb
20 Aug 2018
Read review
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