We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Hanoi Club Hotel & Residences

Save
Share
76 Yen Phu Street Tay Ho District, Hanoi 10000 Vietnam
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!Great Value Offer
Hotels.com
Expedia
Booking.com
Trip.com
ZenHotels.com
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (192)
360
Panoramas (10)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 06/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#207 of 1,276 hotels in Hanoi
Location
Cleanliness
Service
Value
Situated on the banks of Hanoi's largest lake, the West Lake, The Hanoi Club Hotel & Residences offers a first-class accommodation with uninterrupted panoramic views. The luxurious property provides professional service in a relaxing atmosphere with a long list of facilities which include fitness center, Bonus Club Jackpot and Gaming Center, Panda Kid's Club and Arena Golf Driving Range, making it a perfect rendezvous spot for either business or casual get-together. Aside from the hotel facilities, in-room amenities are also arranged to ensure you a comfortable stay. For those looking for an upscale establishment with a wealth of activities and kid-friendly, The Hanoi Club Hotel & Residences makes a perfect solution.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Mini golf
Squash
Children's playground
Wifi
Hot bath
Pool with view
Adult pool
Outdoor pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Wine / champagne
Tennis court
Indoor play area for children
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Massage
24-hour security
Concierge
Currency exchange
Newspaper
Sun deck
Sun terrace
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Sofa bed
Bath / shower
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Hair dryer
Show more
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Lake View
Languages Spoken
English, Chinese, Vietnamese
Hotel links
Special Rate:Great Value Offer

Location

Full view
82Good for walkers
Grade: 82 out of 100
38Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
344Reviews9Q+A82Room tips
Traveller rating
  • 150
  • 129
  • 43
  • 10
  • 12
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
EweAun wrote a review Mar 2020
George Town, Malaysia41 contributions69 helpful votes
Forget its reasonably-priced, lake-view view. The main attraction is its service staff. To my pleasant surprise, the bellboys Kevin and Riko remember my name and preferences upon meeting me again. I have only been there once before and I did not even tip!
Read more
Date of stay: March 2020
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Ask for lake-view room (in odd numbers)?.
See more room tips
2 Helpful votes
Helpful
Share
Response from Monica Pham, Other at The Hanoi Club Hotel & Residences
Responded 11 Apr 2020
Dear Mr.Ewen, Thank you so much for your wonderful review. We wish you a good health and hope to welcome you back in the nearest future. All the best, Monica-Asst. Front Office Manager
Read more
IsabelRJ89 wrote a review Feb 2020
London, United Kingdom9 contributions19 helpful votes
From the moment I step into the hotel the staff made me feel like home:) the rooms are great and bed very comfortable. There is a pool outside which look very appealing but the weather has been quite chilly to swim. The location is very good and easy to get around. I enjoy the breakfast every morning and the staff at the restaurant was great:) i was very pleased with the staff at the reception, they where always extremely helpful. Lena, Monika, Kenny ( and the rest of the team) where absolutely amazing during my whole stay. I would definitely come back.
Read more
Date of stay: February 2020
Location
Service
Sleep Quality
2 Helpful votes
Helpful
Share
Response from Pham Lua, Other at The Hanoi Club Hotel & Residences
Responded 25 Feb 2020
Dear IsabelRJ, Thank you so much for taking time to review us. It is a motivation for all of us to keep up doing our good jobs. we hope to welcome you again soon. All the best, Monica, Asst. Front Office Manager
Read more
Norm Travels wrote a review Feb 2020
Tifton, Georgia347 contributions142 helpful votes
Totally enjoyed everything about this place .. the people, the rooms, the views, the breakfasts. It was also really easy catching a taxi or renting a driver - the hotel arranged it all for us. The only down-side was the iron determination of professional beggars outside the hotel
Read more
Date of stay: June 2019
Value
Location
Service
1 Helpful vote
Helpful
Share
Response from Pham Lua, Other at The Hanoi Club Hotel & Residences
Responded 25 Feb 2020
Dear Norm Travels, Thank you so much for your feedback. We are so happy to know that all our facilities and services made you a pleasant stay with your satisfaction. we wish you all the best and look forward to welcoming you soon. Best Regards, Monica, Asst. Front Office Manager
Read more
hnfunkmaster wrote a review Jan 2020
Kyoto, Japan174 contributions123 helpful votes
This place has been there since the 90s, so the facility is quite old, but the rooms have been renovated and well appointed. The view of the West Lake is nice and the area is surprisingly quiet at night. On the negative, the housekeep staffs are so loud talking in the hallways that it gave me a headache. the breakfast could have more variety but more importantly, should do something about the flies. Aside from that, the staffs are nice and helpful and the location is a quick ride from the city center. Will find another chance to come back.
Read more
Date of stay: January 2020
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: I would liked to have stayed in a higher floor room for better view
See more room tips
2 Helpful votes
Helpful
Share
Response from HNCManager, Front Office Manager at The Hanoi Club Hotel & Residences
Responded 4 Feb 2020
Dear zotaira, Thank you so much for your review. We love to hear your feedback, it helps us to know our deficiency then can improve our service. we look forward to welcoming you back soon. All the best, Monica Lua- Asst. Front office Manager
Read more
Tancred wrote a review Jan 2020
Niamey91 contributions48 helpful votes
Nice and relaxing, great breakfast, decent rooms and last but not least a truly fantastic view over the lake. Loved the area where the hotel was situated, great possibilities for nice walks. Staff friendly and helpful.
Read more
Date of stay: January 2020
Rooms
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
Helpful
Share
Response from HNCManager, Front Office Manager at The Hanoi Club Hotel & Residences
Responded 4 Feb 2020
Dear Tormod N, It is grateful to see your wonderful review, we wish you all the best and look forward to welcoming you again soon. Best Regards, Monica- Asst. Front office Manager
Read more
Previous
123456
PRICE RANGE
US$58 - US$110 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the hanoi club hotel hanoi
LOCATION
VietnamHanoi
NUMBER OF ROOMS
140
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Hanoi Club Hotel & Residences
Which popular attractions are close to The Hanoi Club Hotel & Residences?
Nearby attractions include Chua Tran Quoc (0.5 km) and West Lake (0.4 km).
What are some of the property amenities at The Hanoi Club Hotel & Residences?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Hanoi Club Hotel & Residences?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Hanoi Club Hotel & Residences?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Hanoi Club Hotel & Residences?
Yes, free parking is available to guests.
What are some restaurants close to The Hanoi Club Hotel & Residences?
Conveniently located restaurants include Summit Lounge, Cafe Duy Tri, and Ming Restaurant.
Are there opportunities to exercise at The Hanoi Club Hotel & Residences?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Hanoi Club Hotel & Residences have an airport shuttle?
Yes, The Hanoi Club Hotel & Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Hanoi Club Hotel & Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does The Hanoi Club Hotel & Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Hanoi Club Hotel & Residences?
The staff speaks multiple languages, including English, Chinese, and Vietnamese.