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Hanoi Pearl Hotel

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Traveller (426)
Room & Suite (309)
Dining (48)
Overview
  • Excellent59%
  • Very good33%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“hoan kiem lake”(111 reviews)
“great location”(180 reviews)
“old quarter”(288 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Reviews (1,453)
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1,136 results
Traveller rating
719
342
52
14
9
Traveller type
Time of year
LanguageEnglish
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719
342
52
14
9
Show reviews that mention
All reviewshoan kiem lakegreat locationold quarterhalong bayquiet streetrooftop barthe hotel staffcity viewupgraded to a suiteside streetbreakfast buffetnight marketlovely hotelphono windowcentral locationstayed here for nights
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1 - 5 of 1,136 reviews
Reviewed yesterday

The rooms are well-sized, clean, and come with all the amenities you'd expect. Some showers have drainage problems (we had 3 rooms), but that appears to be a recurring issue in many Vietnamese hotels. We had lower level rooms so not much of a view,...More

Thank dingyibvs
Reviewed 2 days ago

We had a fantastic stay in this hotel. They provide good service and room condition. Furthermore, I'd very impressive about caring service for visitors. There were some mistake that pick-up service beween hotel to Ha long Bay. But, We arrived in Ha long Bay in...More

1  Thank DAVID YOUNGHOON J
Reviewed 3 days ago

We had a fantastic stay in this exceptional hotel. The service was second to none throughout the hotel. It is in an excellent location close to Lake Kiem and other places of interest with great facilities. The reception and trip booking staff Betty, Junie ,...More

2  Thank LadyT111
Reviewed 5 days ago via mobile

We made our reservation at the last moment. Got upgraded to a fantastic suite ....room 702....great views...two bathrooms!!!!!! The staff was delightful, special thanks to Roy and Nan. The breakfast was enormous and delicious. We watched the last game of the World Cup at the...More

Thank Suzanne927
Reviewed 6 days ago

Hotels location is one street from Lake Kiem, making walking through the old quarter easy and accessible. Hotel staff were all very friendly and extremely helpful, with the majority of staff speaking good English. We had a deluxe street facing room with a walk in...More

1  Thank JKR1960
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$56 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in Hanoi
#28 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$56 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in Hanoi
#28 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (426)
Room & Suite (309)
Dining (48)
Pool & Beach (3)
Amenities (23)
Questions & Answers
Ask a question
Arun b
25 June 2018|
AnswerShow all 5 answers
Response from lochendbenson | Reviewed this property |
Tea and coffee facilities in room if my memory serves me correctly! 3-5 minutes from shopping area. 10-15 minutes to market depending on your mobility.
1
Vote
Melissa C
31 March 2018|
AnswerShow all 3 answers
Response from francoiseenvoyage | Reviewed this property |
I used the spa in the hotel and it was fine, I enjoyed the massage
2
Votes
bluemocha
5 December 2017|
AnswerShow all 3 answers
Response from maza24 | Reviewed this property |
Well we were there on October. No smell then and I do not think this is any issue any other month either.
1
Vote
Room Tips
"Probably would not book a room on the 9th floor as you access the rooftop bar through this floor"
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"Rooms in the back are very quiet but have no view of anything but a wall."
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"Views are from higher floors if required but location and friendly atmosphere are the main virtues of this..."
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"Higher floors, better rooms"
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