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Serene Boutique Hotel & Spa

Overview
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E-mail hotel
16-18 Bat Su Hoan Kiem Dist., Hanoi 10000 Vietnam See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Room Service
Suites
4 Star accommodation
Additional information
Visit hotel website
Offers from Serene Boutique Hotel & Spa
Special Price:35% off room rate
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Reviews (637)
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478 results
Traveller rating
464
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LanguageEnglish
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464
10
4
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Show reviews that mention
All reviews old quarter halong bay pho top floor within walking distance the hotel staff our honeymoon recommend this hotel amazing staff remembered our names amazing customer service wonderful stay welcome drink would definitely stay here again stayed longer excellent hotel breakfast buffet
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1 - 5 of 478 reviews
Reviewed 4 days ago

Nice hotel, we stayed there 2 times before and after motorbike tour. Extremely friendly staff, good service, they helped us with laundry and booking spa. The breakfast was very nice and we had steak at the restaurant one of the nights and it was really...More

Date of stay: November 2018
1  Thank disaoskarsd
Hotel's Favourite
Reviewed 27 September 2018 via mobile

I can't say enough about this hotel. The hotel itself is small but comfortable. The rooms are large (far larger than rooms in most hotels in Europe), and the bathrooms are modern, with rainforest shower heads. The place is immaculate, and the location is on...More

Date of stay: September 2018
3  Thank Hercegl
Reviewed 5 days ago via mobile

Very very friendly and helpful staff. Very clean hotel and great location for exploring Hanoi’s old town. Much nicer than you’d expect for price. Great breakfast and the spa gives great foot massages.

Date of stay: December 2018
Thank walterinbaja
Reviewed 1 week ago

Friendly staff. Clean and comfortable rooms. Good stop over hotel if going on other tours. Great location in the old city of Hanoi. Good breakfast and offered breakfast box if going early. Not a luxury hotel, and rooms can be quite small.

Date of stay: November 2018
1  Thank sonsav
Reviewed 2 weeks ago via mobile

Everything about our visit was perfect! The airport transportation was easy and a good price. They were there with a sign waiting for us and we paid through the hotel. The staff was very friendly and helped us book a tour to Tam Coc before...More

Date of stay: November 2018
Thank Madison J
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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Air Conditioning
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Beachfront
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Pool
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
46
Price range
US$45 - US$108 (Based on Average Rates for a Standard Room)
Formerly known as
Hanoi Legacy Hotel
Location
Vietnam > Hanoi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
46
Price range
US$45 - US$108 (Based on Average Rates for a Standard Room)
Formerly known as
Hanoi Legacy Hotel
Location
Vietnam > Hanoi
Photos
Traveller (228)
Room & Suite (48)
Dining (15)
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Questions & Answers
Ask a question
cindy l
29 November 2018|
AnswerShow all 3 answers
Response from Roguepassport | Reviewed this property |
Airport transportation from Serene was roughly around $15-$20usd or you can order a grab taxi through the app (grab is Asia’s version of Uber) and it was around $10usd. But if you’re more comfortable having someone pick you... More
1
Vote
S2732UMamyl
14 April 2018|
AnswerShow all 3 answers
Response from capertine | Reviewed this property |
The restaurant is on the top 8 floor. The lowest floor is 1 floor. There are stairs from 1-8 and a lift from 1-7 floor
1
Vote
Google Translation
Georgia S
4 February 2018|
AnswerShow all 3 answers
Response from Deborah H | Reviewed this property |
Yes it has.
1
Vote
Room Tips
"Check whether or not your room has a window."
Compass60697004546
4 weeks ago
Read review
"get a street facing room on floors 6 or 7 for a cool Hanoi city view"
cmmuff
4 weeks ago
Read review
"The suites are the best rooms and great value!"
895alexn
30 Oct 2018
Read review
"high floor, with city view and balcony"
494kunalk
16 Oct 2018
Read review
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