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Serene Boutique Hotel & Spa

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Traveller (171)
Room & Suite (41)
Dining (12)
Overview
  • Excellent97%
  • Very good2%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Airport Transportation
Room Service
Suites
4 Star accommodation
All hotel details
Additional information
Offers from Serene Boutique Hotel & Spa
Special Offer: New Hotel: Shining Suites
Offers from Serene Boutique Hotel & Spa
Special Offer: New Hotel: Shining Suites
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Reviews (512)
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379 results
Traveller rating
368
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368
9
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Show reviews that mention
All reviewsold quarterhotel is located within walking distancetransport arrangementsgreat insighteggs any stylegreat hotelarrived safelyhalong baybreakfast varietyfully recommend this hotelgenuine interestcity mapbreakfast room istop floorhanoi train stationreception stafftraditional vietnamese
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1 - 5 of 379 reviews
Reviewed 3 days ago via mobile

Room was very clean, spacious, and even had a bottle of wine waiting for me upon arrival. The staff were very kind and accommodating. I had some time to kill between checkout and my train departure, and the receptionist let me shower up in the...More

1  Thank Boris Y
Reviewed 4 days ago via mobile

This beautiful hotel in the center of Hanoi made us feel like at home. The room was exzellent for 3 people and very clean and lovely arranged. Breakfast on top of the building was so nice. Kathy and the Team did everyting to make our...More

Thank _ric_mon_7_7-7
Reviewed 1 week ago via mobile

I had picked this hotel based on the great reviews and it did not disappoint. It truly is central enough to walk everywhere within the Old Quarter but quiet enough to be truly „serene“ when you need to relax. I have traveled a lot and...More

Thank jannedog
Reviewed 1 week ago via mobile

My husband and I stayed here for 3 nights as part of our honeymoon - it was a very last minute trip and the staff could not do anything more to help us arrange our trip (as we travelled all over Vietnam) They organised all...More

Thank Rachelsquelch
Reviewed 1 week ago via mobile

Very Nice and clean hotel and they helped us with evertyhing. We lost our luggage on the AirPort and they were constantly in touch with the airport if the luggage was already there. Even when the bus to Cat Ba was not at the hotel...More

Thank meatman2018
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Details
Price range
US$52 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Hanoi
#1 Safe Hotel in Hanoi
#158 Centrally Located Hotel in Hanoi
#19 Quiet Hotel in Hanoi
#12 Mid-range Hotel in Hanoi
#103 Charming Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$52 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Hanoi
#1 Safe Hotel in Hanoi
#158 Centrally Located Hotel in Hanoi
#19 Quiet Hotel in Hanoi
#12 Mid-range Hotel in Hanoi
#103 Charming Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms
Photos
Traveller (171)
Room & Suite (41)
Dining (12)
Questions & Answers
Ask a question
Amy L
14 April 2018|
AnswerShow all 3 answers
Response from capertine | Reviewed this property |
The restaurant is on the top 8 floor. The lowest floor is 1 floor. There are stairs from 1-8 and a lift from 1-7 floor
1
Vote
Google Translation
Georgia S
4 February 2018|
AnswerShow all 3 answers
Response from Deborah H | Reviewed this property |
Yes it has.
1
Vote
klmDallas
26 December 2017|
AnswerShow all 4 answers
Response from patrickjvella | Reviewed this property |
I found the hotel to be very quiet considering its location,i stayed on the 4th floor and the noise was basically non existent,this is a really wonderful hotel,and you will be so happy if you stay here.
1
Vote
Room Tips
"We peeked in some of the rooms as guests were departing and the all seem to be very clean and modernized."
Read review
"Top floors have excellent views. Also, very near to Hanoi's best street food (you HAVE to try the Bun Bo)"
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"Room facing the back is quieter"
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"rooms are large, no matter what you book"
Read review
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