We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pullman Hanoi

Save
Share
Traveller (432)
Room & Suite (158)
Storyboard
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"name":"ibex_photo_carousel"}}
Overview
Hotel website
E-mail hotel
40 Cat Linh Street, Hanoi 10000 Vietnam See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Pullman Hanoi
Special Offer: UP TO 30% - EARLY BOOKING
Reviews (785)
Filter reviews
577 results
Traveller rating
234
204
91
33
15
Traveller type
Time of year
LanguageEnglish
More languages
234
204
91
33
15
Show reviews that mention
All reviewsfree mini barbusiness tripnice swimming poolold quarterexecutive loungenice hotellobby barthe check in processdeluxe roomrestaurant staffbreakfast buffetcomfortable staytaxigymaccorminibarconcierge
FilterEnglish
Updating list...
1 - 5 of 577 reviews
Reviewed 2 days ago via mobile

We arrived earlier than the agreed check-in time. We were told rooms are ready but we can only have them if we pay a surcharge of half of the room price??? What kind of service is this??? I never experienced such a policy before. Am...More

Thank Jan K
Hotel's Favourite
Reviewed 4 weeks ago

I received great personalize service from the employees and they never disappoint me. Great job to the team. The room was clean, tidy and most important I felt warm like stay at home. Breakfast was great and lot's of varieties. Well done.

1  Thank BrendanCYH
Response from Simon P R, General Manager at Pullman HanoiResponded 4 weeks ago

Dear BrendanCYH Thank you very much for your recent visit and the time you have taken to write this nice review. We do hope to welcoming you back in a not too distant future. Yours Sincerely Simon simon.rindlisbacher@accor.com

Reviewed 1 week ago

This hotel shows its age from some details, like the lift that can be operated by anyone since the room electronic card is not needed to select the floor, and the old furniture in the room. However, except these, I can review it only positively....More

Thank Gian Luca B
Response from Simon P R, General Manager at Pullman HanoiResponded 1 week ago

Dear Gian Luca B Thank you very much for your visit and the time you have taken to write this detailed review. We are happy to read, that you mainly enjoyed your stay with us and have also very well taken note of your comments....More

Reviewed 2 weeks ago via mobile

I visited the hotel last week, early evening for a social get together. I had a quick snack (chicken kung pao) and a drink in the lobby bar, which was deserted at 18:00. Service staff have been friendly and helpful but not knowledgeable on the...More

1  Thank Mit_besten_Absichten
Response from Simon P R, General Manager at Pullman HanoiResponded 1 week ago

Dear Mit_besten_Absichten Thank you for your recent visit and the time you have taken to write this review. Your comments have been very well noted, and I apologize for the inconvenience caused. Rest assure, that your points have been discussed with our team and full...More

Reviewed 2 weeks ago

Good standard hotel room, nice swimming pool, breakfast was ample with good selection. Best asset was the staff, very helpful and nothing was too much. 45 minute walk to the old quarter. other places of interest were nearby.

Review collected in partnership with this hotel
Thank Michele P
Response from Simon P R, General Manager at Pullman HanoiResponded 2 weeks ago

Dear Michele P Thank you for your visit and nice review. Hope to welcoming you back in a not too distant future. Yours Sincerely Simon simon.rindlisbacher@accor.com

View more reviews
About
Description
Within close proximity to government, diplomatic and business offices and a 10 minute drive to the traditional charm of Old Hanoi the hotel’s location provides easy access to discover the city. The Pullman ...More Hanoi offers guests a choice of 240 recently refurbished rooms with the Signature Pullman bedding in Deluxe and Executive rooms, an all day dining restaurant and bar. Comprehensive meeting facilities for up to 700 delegates, a 24hr Fit Lounge and complimentary WIFI. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Pool
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Romantic
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Luxury
,
Romantic
,
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
240
Price range
US$95 - US$151 (Based on Average Rates for a Standard Room)
Formerly known as
Hanoi Horison Hotel
Location
Vietnam > Hanoi
Photos
Traveller (432)
Room & Suite (158)
Dining (56)
Pool & Beach (13)
Business Centre & Event Rooms (14)
Family and Play Areas (1)
Nearby
Nearby HotelsSee all 640 hotels in Hanoi
Kuretake Inn Kim Ma 132
24 reviews
.32 km away
Sunny Hotel 3
41 reviews
.42 km away
Home Hotel
7 reviews
.49 km away
Hanoi Delight Hotel
120 reviews
.57 km away
Nearby RestaurantsSee all 2,899 restaurants in Hanoi
Binh Minh
51 reviews
.44 km away
La Cheminee Restaurant
54 reviews
.13 km away
Grille6 Steakhouse
41 reviews
.29 km away
Sushibar
8 reviews
.37 km away
Nearby AttractionsSee all 1,880 attractions in Hanoi
B52 Victory Museum
220 reviews
.67 km away
DIY Box - Leather & Coffee Workshop
44 reviews
.65 km away
One Pillar Pagoda
1,431 reviews
.71 km away
I Love Vietnam Tour
33 reviews
.44 km away
Questions & Answers
Ask a question
Dqminh89
26 May 2018|
AnswerShow all 3 answers
Response from Simon P R | Property representative |
Dear Dqminh89, we also have the PressReader. Let me know, once you have your travel dates and I will try to see if I can get your preferred newspapers. (my email you can find in replies to guest reviews) Have a great... More
0
Votes
norb49
14 November 2017|
AnswerShow all 3 answers
Response from HolidayCNY | Reviewed this property |
Sort mate. Guess my reply is a bit late. The answer is yes.
0
Votes
Glenn K
21 April 2017|
AnswerShow all 8 answers
Response from dtswk | Reviewed this property |
As you exit the departure area and still in the airport. Turn left, there is a number of exchange places. I got a private car from them including my return. Was around $25 each way, but very nice car and driver. Ok a... More
1
Vote
Room Tips
"Comfortable."
Read review
"The rooms really comfort, cozy and important you will sleep well."
Read review
"personally, i like the Deluxe room but not the bed"
Read review
"Carpet floor."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing