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Melia Hanoi

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About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Beautifully located in the heart of Vietnam’s capital, Meliá Hanoi welcomes all who are looking for splendid accommodation, first-class facilities, and warm service. Luxurious rooms and a wide array of facilities, from a state-of-the-art business center to an outdoor swimming pool, make the hotel a perfect choice for business or leisure. The Meliá Hanoi also offers diners a world of culinary delights to explore, from the international themed buffets of El Patio to the local flavors of El Oriental. Strategically located in Hanoi, the hotel stands a short distance from many key districts and major attractions such as the Hanoi Opera House, Old Quarter, Temple of Literature, and Ho Chi Minh Mausoleum. Celebrating the nation’s rich culture and traditions, including the natural wonder of Ha Long Bay, the hotel’s tour desk offers guests many ways to explore Vietnam.
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Property amenities
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free parking
Bar/Lounge
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Sauna
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Business
Great View
HOTEL CLASS
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Hotel deals
2,424Reviews
1,459Photos
26Q+A
100Room tips
Traveller rating
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Popular mentions
This was our first hotel on our tour of Vietnam and were not disappointed. This is a modern smart hotel situated in the heart of the French Quarter within easy walking distance of many of the cities sights. It has a very impressive entrance with a large reception area.The staff
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Response from Hanoimelia, Guest Experience Team at Melia Hanoi
Responded 2 days ago
Dear Nigel V, Thank you very much for choosing Melia Hanoi as well as for taking the time to share your experience with us on Tripadvisor. It's our everyday goal to make sure that all our guests had a marvelous journey with us and we are proud to know we were able to reach it with you. The whole team of Melia Hanoi is touched up by your warm words regarding our hotel facilities and service. We are looking forward to welcome you back to your "Home away from home" in Hanoi! Best regards, Pedro Led Guest Experience Team
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Hotel's Favourite
Quite centrally located and you can walk down to the shopping areas within 2 to 3 kms. you will love to walk in hanoi streets specially during winter. The hotel is top class and luckily we were upgraded to Grand Premium which had the most amazing suites and the toileteries were
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Response from MeliaHanoiHotel, Guest Experience Team at Melia Hanoi
Responded 12 Jan 2019
Dear Nbolar, We do appreciate your choice to stay at Melia Hanoi during your visit to Hanoi and you nice and detailed review about us on Tripadvisor. Great to know that you felt yourself pampered and you was able to find in our hotel everything you need. We are pleased to know that you really enjoyed especially our fresh fruit juices and our GYM. Be assured we will share your comment with Mr. Thang who I am sure will be touched up by your remarks. It was our goal to make sure that your stay was graded 10 and we are glad that we were able to achieve it with you. Your positive comments will help us with our continuing effort to improve the service quality. Once again, our most sincere thanks you for your comments. We look forward to serving you again in the near future. Warm regards, Diana Delgado Guest Experience Team
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Good place to stay for business trip. Very warm welcome and helpful staff, clean room, nice decoration. The room a bit cold when I visited Ha Noi because of the weather change, but still highly recommend the hotel to everyone.
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Review collected in partnership with Meliá Hotels International
Response from Hanoimelia, Guest Experience Team at Melia Hanoi
Responded 1 week ago
Dear DayTrip57162894698, We do appreciate your choice to stay at Melia Hanoi during your visit to Hanoi and you nice and detailed review about us on Tripadvisor. Great to know that you felt yourself pampered and you was able to find in our hotel everything you needed. We are pleased to know that you really enjoyed. However, we want give to you our most sincere apologies for the inconvenience of the air conditioning It was our goal to make sure that your stay was excellent and we are glad that we were able to achieve it with you. Your positive comments will help us with our continuing effort to improve our services. Once again, our most sincere thanks you for your comments. We look forward to welcome you again in the near future. Warm regards, Pedro Led Guest Experience Team
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Nice hotel in a good location in the french quarter and walking distance to the old town. Pretty much what you would expect from a large chain hotel. No extra little touchs that you get in smaller boutique hotels. When we booked we were not offered b&b on the booking website. As
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Response from Hanoimelia, Guest Experience Team at Melia Hanoi
Responded 1 week ago
Dear Lynn C, Thank you for staying with us and for sharing your experience on TripAdvisor. Your feedback is very much appreciated as it gives us the opportunity to improve our services continuously. We are pleased to know that you enjoyed your stay and that our staff members were able to assist you during your time here at Melia Hanoi. However, we are very sorry for the inconveniences suffered with the breakfast before your booking. For us it would have been a pleasure to have tasted our wonderful breakfast. Once again, our most sincere thanks for your comment. We hope to welcome you back for another amazing experience soon. Best regards, Pedro Led Guest Experience Team
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Visited Hanoi as part of a Riveria tour. Arrived on a Saturday which coincided with a Rio carnival night at the hotel. As part of carnival night enjoyed a fantastic buffet wonderful seafood and all various meats carved at your table. Staff was very friendly and over all a
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Response from Hanoimelia, Guest Experience Team at Melia Hanoi
Responded 1 week ago
Dear johnhU9162RE, Thank you for having chosen Melia Hanoi Hotel and for sharing your experience on Tripadvisor. We are pleased to know that your stay was wonderful and that Rio Carnival night was pleasant and you were satisfied with the food and the show. Guest satisfaction is our ultimate goal and your kind words about our staff members is an encouragement for the whole team. Once again, our most sincere thanks for your valuable feedback. We hope to welcome you back soon. Warm regards, Pedro Led Guest Experience Team
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123456109
After conferring with frequent visitors it is best to use the application Grab (similar to Lyft or Uber) however the payment can ONLY be made in the local currency: Vietnam Dong (VND). Otherwise there is no guarantee the taxi will not charge you unfairly.
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we were guests, service was great :-)
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Lounge is at Level 3. Pretty good spread of scotch. I had Macallan 18. Decent price too. Beer is abundant. They serve a bit of canapes on the house but non buffet style. Happy hour starts abt 5pm ends at 9pm.
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Dear gabbbby, Thank you for choosing Melia Hanoi for your forthcoming stay in Hanoi. In regards to your question about breakfast, please kindly send your request to our Reservation Team. We are always at your disposal for any assistance you need. We look forward to welcoming you in Melia Hanoi soon. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
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Dear GoOut2013, Thank you for your interest in Melia Hanoi. Kindly be informed that we have a plan to renovate our swimming pool and spa areas. However, this plan is still in progress. While waiting for the renovation, we are trying our best to keep this area clean and tidy with flowers decoration. We are looking forward to welcoming you in our hotel soon. Warm regards, Nguyen Thanh Binh Guest Experience Team
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123456
"Higher floors are quieter"
"Great views on higher floors."
"Ask for a Level room"
"The night led wasGood. "
"Upgrade to Level Club, it is worth it."
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12345620
PRICE RANGE
US$105 - US$264 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia hanoi hotel hanoisol melia hanoihanoi sol meliamelia hotel hanoi
LOCATION
VietnamHanoi
NUMBER OF ROOMS
306
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