Sofitel Legend Metropole Hanoi
15 Ngo Quyen Street, Trang Tien Ward, Hoan Kiem District, Hanoi 100000 Vietnam
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US$322
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Room & Suite (1383)
Dining (756)
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#97 of 1,380 hotels in Hanoi
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
A prominent fixture in the heart of Hanoi since 1901, French colonial-style Sofitel Legend Metropole Hanoi – with its white façade, green shutters, wrought iron detail, and lush courtyard lawn – portrays an authentic sense of rich heritage, fascinating history and romance. The hotel boasts a long tradition as a popular rendezvous for discerning travelers, among them ambassadors, celebrities, and heads of state. Metropole Hanoi has been the recipient of numerous international awards for its excellent service. Celebrating the passion for great cuisine, the hotel houses a complement of distinctive bars and restaurants, including the bespoke cocktail bar, whisky lounge and restaurant angelina, Parisian café-inspired La Terrasse, haute cuisine Le Beaulieu, and traditional Vietnamese gastronomy Spices Garden.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Walking tours
Nightclub / DJ
Babysitting
Street parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Children's television networks
Strollers
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Bottled water
Laptop safe
Wake-up service / alarm clock
On-demand films
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Green
Languages Spoken
English, French, Vietnamese
Location
100Great for walkers
Grade: 100 out of 100
182Restaurantswithin 0.5 km
46Attractionswithin 0.5 km
Contact
15 Ngo Quyen Street, Trang Tien Ward, Hoan Kiem District, Hanoi 100000 Vietnam
Name/address in local language
Getting there
Car HireSee all Hanoi car hire
8474Reviews69Q+A100Room tips
Reviews
Traveller rating
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This 100 year hotel is conveniently located in the heart of the old quarters. The staff and service is very polite and hospitable. The breakfast is served in the restaurant in the garden which is very beautiful. They provided us dishes which were not in the buffet as we were vegetarians. Van Anh,assistant manger of the restaurant was very accommodating and even packed a sandwich for our journey ahead. Thank you so much for the lovely stay
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: If you are vegetarian ask before you eat
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded yesterday
Dear mayurid2015, Thank you for taking the time to write such a lovely review of your recent stay. It is wonderful to know that we were able to create for you an enjoyable experience. Thank you very much for recognizing the excellent service of Van Anh. Meeting the needs of our guests and knowing they have enjoyed their stays are our greatest rewards. Rest assured that we will certainly share your generous words of praise with her and our Ambassadors. Once again thank you very much - we are looking forward to your next visit to Hanoi with your family. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Metropole was the first hotel we stayed in on a recent trip to Southeast Asia. So impressive. Everything from our room, to the service, to the location were great. I want to especially praise Hien at the Concierge desk. Every time we had a question, or an issue, she provided the perfect solution.
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded yesterday
Dear Syanovsky, Thank you very much for your wonderful feedback here on TripAdvisor. We highly appreciate your comment on the service of Hien. It is our commitment to provide excellent service to all of our guests and it is such a great thought that you have experience this. Rest assured that the compliments will reach her and the whole team to keep them motivated in maintaining the quality service. It would be a pleasure to welcome you back and be of service to you again soon. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is in the center, so it's super easy to access good street food area or enjoy the lake view which is quite beautiful and noisy. The service is totally amazing, staffs are nice and supportive.
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Date of stay: June 2022Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded yesterday
Dear 310rabs, Thank you for choosing Sofitel Legend Metropole Hanoi as your hotel during your stay in Hanoi. We are delighted to hear that you enjoyed our location and our service. Rest assured that your compliment will reach the whole team to keep them motivated in maintaining the quality service. We hope to see you again and be of service to you in the future. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful property in the heart of Hanoi. Fell in love with its gracious old world charm. It is fabulously furnished and the old wing is even better than the new one. Excellent & attentive staff. It has several restaurants and we went twice to its bar Angelina. Highly recommended. Great music, nice crowd and very tastefully done up. Not to be missed. Breakfast in the morning was a treat and the variety of food made for very difficult choices in the morning! A very nice luxury hotel and I would definitely stay here again if I visited Hanoi.
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Date of stay: March 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Try and stay in the old wing.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded yesterday
Dear pnmehta, Thank you very much for sharing your five stars rating, we are flattered to read know that you had you had an overall great experience. We are humbled by your kind words on the Angelina restaurant, the breakfast, the beautiful property and the attentiveness of our staff. Rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence. Thank you for your feedback and we are looking forward to be at your service again on your next Magnifique journey Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved our few days’ stay at this historic Hanoi hotel. Lovely room, nice pool area with bar, and a good breakfast. We joined the history/bunker tour which they run each day at 6:00 pm and it was fascinating to hear tales of the hotel’s wartime role led by an employee whose relatives had been involved in the war. Great cocktail bar in the old part of the building and the Angelina bar too with its Happy Hour was well worth a visit. A great start to our holiday!
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 6 days ago
Dear 139anned, We are glad to learn that your travel experience in Vietnam was enhanced by your stay at Sofitel Legend Metropole Hanoi. We appreciate also the nice word about the variety of food at breakfast, the “ attentive service” of our Ambassadors and the nice atmosphere at angelina restaurant. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our Ambassadors at all levels. We look forward to another opportunity to host you at our Sofitel Legend Metropole Hanoi, and once again, thank you for your nice recommendation! Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our favourite hotel during our tour of Vietnam - we absolutely loved it! The history tour of the hotel is definitely worth doing - just book it up when you check-in as it does get booked up quite quickly. Our bedroom was quite large for a city hotel although the bathroom was relatively small and only had a shower over a steep-sided bath. The hotel lobby was always busy but with such a lovely vibe, I could have sat there all day watching the guests coming and going! Breakfast was amazing, one morning we sat at one of the outside tables by the pool in the sun and it was glorious. We ate in the conservatory style restaurant one evening and the menu and setting was perfect. We just wanted a casual, relaxed meal but there were other guests there dressed fairly formally - it seemed to cater admirably for all. The concierge service was very friendly and extremely helpful. A very memorable hotel steeped in history - Would happily return to Hanoi just to stay here again!…
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Date of stay: November 2022
Value
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 6 days ago
Dear Jane P, Thank you very much for sharing your wonderful feedback, we are flattered to read know that you had an overall great experience. We are humbled by your kind words about our breakfast, our restaurant and the excellent service of our Concierge team , rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence. However, we truly regret that the Premium room did not meet your expectation. We sincerely apologize for any inconvenience caused. We will share with our owner to consider for our future renovation. Thank you again and we are looking forward to be at your service again on your next Magnifique journey Kind regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unfortunately we arrived late in the evening. No rooming, did not make us feel special. Executive lounge was somewhat ok. Pastries below par for a French hotel brand. Bar was ok, nice decor yet staff speaking loudly. Overall not impressed , not living up to a (past?) reputation and expectations, expensive for what it is.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 6 days ago
Dear Yves W, Thank you for choosing to stay with us recently, however, I regret to read your review about a few shortcomings here. Please accept my apology for disappointing you and rest assured that I have related your valuable feedback to our team. We certainly do not want to leave any of our guests with a negative impression. Thank you again and we hope to welcome you back for a return visit to Sofitel Legend Metropole Hanoi in the future and perhaps have the opportunity to regain your trust. Please feel free to contact us via h1555-gm3@sofitel.com when you have any plan to come back Hanoi. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our favorite hotel in all of Vietnam. We loved the bedding, the pillows, the room, the warm and friendly service, the cleanliness, the delicious breakfast buffet. Was a wonderful experience. The staff were so welcoming and helpful.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Walking distance to the beautiful river, shopping, spas, restaurants. Loved the location and the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 1 week ago
Dear JulieHARTs, I would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Sofitel Legend Metropole Hanoi. We are delighted to read that you love our bedding and our pillow. We highly appreciate your nice word about our warm and friendly service. Please rest assured that I will share your compliment to the Metropole team as a great encouragement. Thank you very much for your kind recommendation and we look forward for your next visit to Sofitel Legend Metropole Hanoi and create more memorable experiences with you. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location right near the picturesque Hoàn Kiếm Lake with an easy walk to anything in the Old Quarter. We enjoyed our room and breakfasts were very good - the staff accommodated my wife, who has celiac disease and can’t eat gluten, by making special dishes for her, and I enjoyed the extensive buffet. Also, their airport pickup service was fantastic - honestly one of the most comfortable cars I’ve been in. Would stay here again next time we’re in Hanoi!
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Date of stay: February 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 1 week ago
Dear ZackBklyn, We are most grateful that you took the time to publish this review about your recent stay at Sofitel Legend Metropole Hanoi and to read that you thoroughly enjoyed your experience. We really appreciate your comments regarding our efficient service. Thank you for your nice words about our room, our breakfast and our limousine service. Please be assured that I will share your compliment with my team. Again, we thank you for your feedback and we certainly hope to have the pleasure to welcome you again in a near future. Kind regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We didn’t stay at this hotel, only experienced their spa services which were truly amazing. My husband and I get massages on a regular basis in the US so we decided to really treat ourselves while on vacation. We booked the “Just the Two of Us” spa package and were completely blown away with the quality of the facility and our masseuses. We highly recommend both Ms. Duong and Ms. Chi. Both were truly top notch. We are still floating on cloud nine!
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from William Haandrikman, General Manager at Sofitel Legend Metropole Hanoi
Responded 1 week ago
Dear P8272THkathrynw, Thank you so much for sharing your impressions after your recent stay at Sofitel Legend Metropole Hanoi. We are truly humbled and could not be happier reading the wonderfully written review about our “amazing Spa treatment”. We are all very delighted to read your positive feedback regarding our high level of services of Duong and Chi. We will share your compliment with them and with the team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services We look forward to welcoming you back for another memorable stay. Sincerely, William Haandrikman General Manager Sofitel Legend Metropole Hanoi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$299 - US$392 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel legend metropole hanoi hotel hanoi, accor metropole hanoi, sofitel hanoi, sofitel metropole hanoi, hanoi sofitel
LOCATION
VietnamHanoi
NUMBER OF ROOMS
364
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Claim Your ListingSOFITEL LEGEND METROPOLE HANOI - Updated 2023 Prices & Hotel Reviews (Vietnam)
Frequently Asked Questions about Sofitel Legend Metropole Hanoi
Which popular attractions are close to Sofitel Legend Metropole Hanoi?
Nearby attractions include Four Palaces Show (0.2 km), Thuy Design House (0.2 km), and Hanoi Opera House (0.4 km).
What are some of the property amenities at Sofitel Legend Metropole Hanoi?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Legend Metropole Hanoi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Legend Metropole Hanoi?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Legend Metropole Hanoi?
Yes, paid private parking nearby, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Sofitel Legend Metropole Hanoi?
Conveniently located restaurants include Poke Hanoi, Diva's Lounge - Capella Hanoi, and S'Patisserie.
Are there opportunities to exercise at Sofitel Legend Metropole Hanoi?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sofitel Legend Metropole Hanoi have airport transportation?
Yes, Sofitel Legend Metropole Hanoi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Legend Metropole Hanoi?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Legend Metropole Hanoi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.