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Crowne Plaza West Hanoi Residences

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Traveller (31)
Room & Suite (38)
Dining (16)
Overview
Hotel website
36 Le Duc Tho Street My Dinh 2 Ward, Nam Tu Liem District, Hanoi 100000 Vietnam See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
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Offers from Crowne Plaza West Hanoi Residences
Special Offer: Book Direct and Save
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Reviews (19)
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1 - 5 of 10 reviews
Reviewed 18 July 2018 via mobile

I have been here a couple of times and I always had a positive experience. Location is not exactly the best if you have anything to do downtown but around the hotel there Still are cafes, eateries and supermarket. Room is nice and functional, classic...More

Thank zorbailgreco87
Response from Jakub S, Hotel Manager at Crowne Plaza West Hanoi ResidencesResponded 20 July 2018

Dear Zorbailgreco87, Thanks for sharing your experience from your recent stay at our Crowne Plaza West Hanoi Residence. I am delighted to hear that you always had a positive experience during your stay with us. Our location is in the middle of the business district...More

Hotel's Favourite
Reviewed 7 April 2018 via mobile

My college and I stayed here during our work2 months ago and were extremely impressed with the service and comfort of the hotel. The manager was awesome at check in,the staff in general is amazing, very kind and service oriented. Impressions about Ly Housekeeper always...More

Thank Mạnh Tưởng N
Response from Jakub S, Manager at Crowne Plaza West Hanoi ResidencesResponded 7 April 2018

Dear Mr. Manh Tuong N, Greeting from Crowne Plaza West Hanoi, Thank you for sharing your feedback regarding your stay! I am glad that you impressed with the service and quality of The Hotel. Also, thank you for the kind words regarding our staffs -...More

Reviewed 11 April 2018 via mobile

We stayed here over night before heading off to explore Ho Long Bay. Unfortunately our flight was delayed which meant we did not have much time in Hanoi. After checking into our king club room we decided to spend the evening in the hotel and...More

Thank Fiona J
Response from Jakub S, Manager at Crowne Plaza West Hanoi ResidencesResponded 11 April 2018

Dear Fiona J, Greetings from Crowne Plaza West Hanoi, Thank you very much for sharing your experience from your recent stay with us. It's so pity that you did not have much time in Hanoi cause there are many things to explore at Hanoi by...More

Reviewed 13 March 2018

Sincerely appreciate the General Manager, Mr Barun Jolly who takes personalized care of the guests' comfort though his thoughtful, and meticulous dedication towards our stay. A second home experience indeed with all amenities superbly-maintained despite being an 8-year establishment. Amazingly clean with full detailed package...More

Thank Kenji_MT
Response from Jakub S, Manager at Crowne Plaza West Hanoi ResidencesResponded 14 March 2018

Dear Kenji_MT, Thank you for choosing our hotel and taking the time to write a review! We are so glad to hear that you enjoyed your accommodation, as well as all the detailed household items in your apartment. Our residence aims to provide a truly...More

Reviewed 5 March 2018 via mobile

So this is my second time staying at crowne plaza west Hanoi. I was very impressed by their room service the first time, great taste and very authentic traditional Vietnamese cuisines, however, when I ordered it this time the consistency was disappointing. The Bub Cha...More

Thank Alexa W
Response from Jakub S, Manager at Crowne Plaza West Hanoi ResidencesResponded 9 March 2018

Dear Alexa W, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the in-room...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Spa
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Minibar
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Hotel Style
Casino
,
Luxury
,
Spa
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Casino
,
Luxury
,
Spa
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
135
Price range
US$167 - US$196 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Hotel class
Contact Information
Hotel Style
Casino
,
Luxury
,
Spa
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
135
Price range
US$167 - US$196 (Based on Average Rates for a Standard Room)
Location
Vietnam > Hanoi
Photos
Traveller (31)
Room & Suite (38)
Dining (16)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Nearby
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