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All reviews rooftop bar ciel spa customer service manager great hotel three stays great vietnamese coffee great views over the city old quarter great spa your doorstep swimming pool is arranging tours excellent facilities ginger tea the hustle and bustle vietnam holiday connecting rooms
Excellent hotel in the perfect location for exploring a wonderful city! Hillary/Nancy/Ken and team most helpful from start to finish :-) They organised airport transfer, onward transport to Halong Bay, currency exchange and a minor issue with bill was absolutely no problem to sort out!...More
Clean and large rooms in a very centralized location in the old quarters. Short walk to Ta hien which is very vibrant on the weekends. Lots of good street food and beer spots. Gym and pool on site which is a rarity for hotels in...More
Stayed two nights...great location, friendly and very helpful staff. Room was large, quiet with good ensuite. Breakfast was tasty with western and vietnamese options. The manager Don Doan Phan extremely accommodating. All staff spoke good English which made things easy. Highly recommend.
Staff of hotel very friendly and helpful, especially mr Don.
Location is central to everything in the old quarter.
. Restaurant is very good with great views of the city. Meals were great. I recommend this hotel to anyone visiting Hanoi.
This hotel was very comfortable and rooms offered the usual facilities such as mini bar, tea making facilities, hair dryer etc. Rooms were clean and tidy and well maintained.
All staff were well presented, very friendly and only to willing to assist. Especially the front...More
Hi for views, you will need to book a premium room, deluxe room or executive room. We had booked an executive room and when we got to the hotel, they upgraded us to a suite (which contained a balcony) for free.
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